Trusted Agent profile

Acres estate agents in Sutton Coldfield, Royal Sutton Coldfield and Birmingham

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

609 reviews across 4 offices and 3 platforms

Acres has four offices, in Sutton Coldfield (two offices), Royal Sutton Coldfield and Birmingham. Together they have 609 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

513

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

79

Reviews on Facebook

All 4 offices

Yell logo

2.2 / 5

17

Reviews on Yell

All 4 offices

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Our offices

Acres's four offices, most reviewed first. Each has its own page.

Latest reviews from every Acres office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have sold three properties with Acres in the last year and every one of them has sold easily and without a hitch. They are very experienced and know the local market well. They also have a great team who keep an eye on the progress of the sale and help to make things happen!

John Β· 16 June 2022 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you so much for leaving a great 5 Star review and of course for using Acres for your sale, I shall of course pass this on to the office. Best wishes for your new home, and many happy years there. Nigel Deekes - Partner, Acres

5/5

Google

Acres were a dream to work with when I sold my house. Really friendly and extremely helpful team 5 stars! Claire was always keeping me updated and in the loop and it makes a big difference. Thank you so much.

Peter Β· 16 June 2022 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you for your 5 star review, and kind comments, I shall be sure to pass these onto both the office, and Claire. Thank you for using Acres as well of course. Kind regards Nigel Deekes Partner

5/5

Google

I couldn't have asked for more from Louise and the team at Acres Sutto Coldfield. From day 1 they listened to me all the way from valuation to final exchange adapting their process to suit my individual requirements. Louise worked hard to ensure I was getting the right buyer rather than the first and that work upfront paid off with a (relatively) smooth and stress free sale. 😊PositiveProfessionalism

Helena Β· 16 June 2022 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you for your review, we very much appreciate it and will pass on your comments to Louise and the team at Beeches Walk. Best wishes from all at Acres.

5/5

Google

Louise and the whole team at Acres (Beeches Walk) have been brilliant from start to finish. Acres not only sold our property but also found our new home for us. They went above and beyond, keeping us informed of new properties and arranging early viewings. Once the sale and purchase was agreed, their contracts team chased all the solicitors involved (daily at times) to make sure the move went through. I was very impressed and would certainly engage them next time!

Aisling Β· 16 June 2022 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you for taking the time to leave your great review of Louise and our team at Sutton. May we wish you every happiness in your new home and we will be happy to assist you when needed in the future. Kindest regards Acres Estate Agents

5/5

Google

Louise and the team at Acres were very attentive with every aspect of the sale of my property. Their valuation of my property was fair and realistic which helped to manage my expectations being a first time seller. Communication was clear with regards to viewings and feedback was given in a timely manner. When it came to the point of sale, they recommended a range of local legal firms which is very useful to have as opposed to a generic firm located in another city. They kept me fully informed during the sale of the property and I am incredibly grateful for their hard work.PositiveResponsiveness, Professionalism

Steven Β· 16 June 2022 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you very much for your review and 5 star rating, and great feedback, the whole team work so hard to ensure we can make clients move as stress less as possible. Best wishes for your new home and many happy year there. Nigel Deekes - Partner

5/5

Google

I highly recommend Acres Estate Agent. All staff members are friendly and helpful, their service is excellent and they dealt with our house purchase in a professional manner. A big thank you to Louise who has been amazing, offering advice and guidance throughout, always keeping us up to date and being prompt in her responses. Would happily recommend Acres to anyone buying or selling a property. Thanks Again

Elaine Β· 16 June 2022 Β· Acres Sutton Coldfield (28 Beeches Walk)

Agent replied Β· 15 June 2024

Thank you so much for your five star review and kind comments with regard to the team. Best wishes for many years in your new home, I’m sure you’ll love it. Nigel Deekes partner

1/5

Google

Four Oaks Branch Emailed yesterday to arrange a viewing. No response to my email. Called today and asked again stated l had no reply to my email. Was told there was an application in for the property concerned, had to ask twice what this mean ? Did this mean no other viewings are allowed ? The woman l spoke to was really rude and assumes everyone knows what she means when using property terms. Not impressed at all with this appalling service. Not a good impression of this company at all...NegativeQuality

P Β· 14 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 13 June 2024

I am very sorry to note the review of our lettings department, and for the lack of communication / explanation. I have asked them to call you Monday to try to resolve the issue. Kind regards Nigel Deekes - Partner

5/5

Google

Rating only, no written review.

Andrew Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you very much for your 5 star review of Acres Great Barr office, Chris and the team work very hard to ensure they can do everything possible for buyers, and sellers. I shall of course pass on your review. Nigel Deekes - Partner

3/5

Google

Rating only, no written review.

Singh Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you for taking the time to leave a review for the office, your feedback is very much appreciated. Given the offices general five star review ratings if there are any points you would like to raise with us please contact me. Best regards Nigel Deekes partner

4/5

Google

They have many choices of property

Sunny Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thanks for the review, and feedback, we do our best to keep fresh property coming to the market for our many registered buyers, i hope we can find you the right property very soon. Nigel Deekes Partner

1/5

Google

Terrible manners from the female estate agent who showed us around the property. Had no people skills and was cold and hostile to say the least.

Naheema Β· 13 June 2022 Β· Acres Birmingham

5/5

Google

Excellent service. Very professional. Chris and Natalie were brilliant throughout the whole process. Definitely recommend. Thank you guys. KahilPositiveResponsiveness, Quality, Professionalism

Kahil Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you very much for your review and recommendation, we very much appreciate it. We will pass on your comments to Chris and his team at our Great Barr office. Best wishes from all at Acres.

5/5

Google

Big thanks to all the Acres team at Great Barr. We were kept well informed throughout the process to ensure we got to completion on time.PositiveResponsiveness, Quality, Professionalism

Diana Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you for your 5 star review of the Acres Great Barr team, i am so pleased to hear your move has gone well. Best Wishes Nigel Deekes - Partner

5/5

Google

excellent service from the Great Barr office, we were buying a new home through the builders home movers scheme and they expect a very quick completion from start to finish so the pressure was on but Chris and the team pulled out all the stops to ensure it all went smoothly and on time

Phil Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thanks for your great review of Chris and the team at the Great Barr office, we hope you will be very happy in your new home.

5/5

Google

They are very professional in Great Barr branch Birmingham, especially Natalie and Chris. We really had bad experience with Henley Charles, Handsworth Branch but Acres were exceptional we bought our house

Khaled Β· 13 June 2022 Β· Acres Birmingham

5/5

Google

As a first time buyer I was unsure about the full process of buying, however I would like to give a massive high five to both Chris & Natalie at Acres, Great Barr, for their expertise, advice, assurance & continual support. Couldn't have done it without you both. A big thank you & send my utmost gratitude! Rajwinder. xx

Rajwinder Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you for your 5 star review of the Acres Great Barr team, I am so pleased to hear your move has gone well, and the Chris and Natalie were able to help you through all the bumps of buying a home. Best Wishes Nigel Deekes - Partner

5/5

Google

I cannot thank Chris and the team at Acres enough who are all so friendly and very professional as well as so approachable, I bought my first house recently, they dealt with any queries promptly and within minutes sometimes. I had bad experiences with some other estate agencies initially when I started my search for a house which was so disheartening which put me off contacting them again. And thank you to the lovely Daisy who showed me the property she was warm, friendly and offered great advice. Acres also recommended my solicitor who were absolutely amazing too! Keep up the good work!

Shazia Β· 13 June 2022 Β· Acres Birmingham

Agent replied Β· 12 June 2024

Thank you for your review of Chris and the whole team, may we wish you every happiness in your new home. Best wishes from Acres.

5/5

Google

As this was our first house move in 27 years , we found the service from all the staff at Acres, particularly Liz, to be absolutely first class, assisting us through an unfamiliar (to us) and stressful process.PositiveResponsiveness, Quality, Professionalism, Value

Robin Β· 12 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 11 June 2024

Thank you so much for your 5 star review and of course for using Acres for your sale. Best wishes for many happy years in your new home. Nigel, Liz and all the team.

5/5

Google

Rating only, no written review.

Emma Β· 10 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you very much for your review and 5 star rating, i shall ensure i pass this on to the office. Best wishes for your new home Nigel Deekes - Partner

5/5

Google

Rating only, no written review.

Kathryn Β· 10 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you for your review, and of course for using Acres for your sale. Best wishes for many happy years in your new home for you, and all the family. Nigel Deekes - Partner

4/5

Google

Rating only, no written review.

Lia Β· 10 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you for your review of the team at Acres Four Oaks, best wishes for your move. Nigel Deekes - Partner Acres

5/5

Google

Great help throughout the process. Recommended.

Finn Β· 10 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you, we very much appreciate your recommendation and for taking the time to leave a review. best wishes from all at Acres Estate Agents.

1/5

Google

Rude to deal with, even after buying a property through them, mislead customers

Alison Β· 10 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you for your feedback, I understand the owners of the property sadly withdrew the sale, this information was of course passed on by ourselves and clearly, and understandable has caused annoyance which i apologise for. We are of course here to act on behalf of our clients, the owners through good times, and sadly bad. Kind regards Nigel Deekes - Partner.

5/5

Google

Louise and the team at Acres were very helpful and responsive during my house purchase.PositiveResponsiveness, Professionalism

Emma Β· 10 June 2022 Β· Acres Sutton Coldfield (74A Walsall Road)

Agent replied Β· 10 June 2024

Thank you for your review, kind comment and 5 star rating. Best wishes for many years in your new home. Louise and the whole team at Four Oaks

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Acres

Which Acres office has the most reviews?

Sutton Coldfield (74A Walsall Road) has the most, with 233 reviews rated 4.5 out of 5, followed by Royal Sutton Coldfield with 142.

Where are the Acres offices?

The four Acres offices, by town:

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