5/5
The Trusted AgentComparatively easy considering!
Darren was very attentive and kept us in touch with things all along the way. The sale went very smoothly, considering we are talking about property purchase in the UK!
Trusted Agent profile · Devon
Verified
Absolute Sales & Lettings in Paignton, Torquay and Brixham
★★★★★
646 reviews across 3 offices and 3 platforms
Absolute Sales & Lettings has three offices, in Paignton, Torquay and Brixham (Devon). Together they have 646 reviews on three platforms, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers37 reviews
Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ...Read all 37 from sellers
Buyers22 reviews
Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ...Read all 22 from buyers
Landlords15 reviews
No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ...Read all 15 from landlords
Tenants11 reviews
The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ...Read all 11 from tenants
Our offices
Absolute Sales & Lettings's three offices, most reviewed first. Each has its own page.
- Absolute Sales & Lettings Paignton27 Hyde Road, TQ4 5BP424 reviews · 254 on Google (4.6)11 in the last 90 days
- Absolute Sales & Lettings Torquay/Wellswood13 Ilsham Road, Wellswood, TQ1 2JG228 reviews · 155 on Google (4.4)0 in the last 90 days
- Absolute Sales & Lettings Brixham36 Fore Street, TQ5 8DZ122 reviews · 50 on Google (4.7)0 in the last 90 days
Latest reviews from every Absolute Sales & Lettings office
Newest first, from every platform, with the office each review is about. First names only.
The Trusted Agent5/5
The Trusted AgentBrilliant from start to finish
Frank showed me the property. He was on time, answered questions and was very professional. Kim and Debbie the sale progressers were amazing! Not only did they help me as a buyer but they were instrumental in progressing and motivating the whole chain. Every estate agents needs a Kim! Communication was excellent, always at the other end of the phone. Thank you to everyone at Absolute for helping me get in my lovely new house. Absolute are breaking the mould and reputation of estate agents!
4/5
The Trusted AgentSelling a townhouse in Torquay
The speed of response by Absolute was excellent. The valuation was very quick and the house appeared on line in a very short space of time. The house had lots of interest and Absolute were able to accommodate a large number of viewings. However, after only a few viewings and a couple of low offers I did think that the agent was a bit quick to consider dropping the price, which led to a difference of opinion and from which I had to ask for a second point of view from another associate at the agent. I just felt that there was a race to a minimum price in order to achieve a sale. A compromise was worked out and we achieved an acceptable sale price. Once the sale was agreed then Absolute assigned a dedicated agent to deal with the sale. This provided a useful point of contact during the sale, which was protracted by circumstances beyond our collective control. I felt that a little more could have been done to chase down information on the source of the delay to keep me in the loop. Overall I was very satisfied with the service received. Some areas were excellent, while others were at minimum satisfactory and in the end I was happy with the support received.
5/5
The Trusted AgentReal honest professional genuine people
So we have just brought a house with this estate agent. And due to sadly our journey not being the smoothest of rides (fraudulent hacked solicitors email and received our deposit money - luckily we got over half back and family raised us the rest) so it was a tricky situation. And I just wanted to praise how well and professional they coped with it all. It was very stressful and they always put me at ease, they were forever in contact in a way of help and support. I even had a very low point where I was literally crying down the phone and again they just calmed me down and we're just there for us throughout the whole ride. It wasn't just robot like 9-5 standards they had heart and they went above and beyond for useless much so I will miss then haha. Big shout outs to Kim, Debbie , Frank and the rest of the team from Torquay branch. Keep doing what your doing, it's being noticed! So yes I would definitely have to recommended them and we will be working with them in the future. Mr and Mrs Bailey
5/5
The Trusted AgentFantastic from start to finish
We cant fault the team at Absolute at all. During the course of our purchase we dealt with a number of people in the team and without fail they were helpful, encouraging, and always willing to go the extra mile. We always felt as if we were in safe hands and all our queries about our move were followed up promptly, making a sometimes stressful relocation a great deal easier. We wouldn't hesitate to recommend Absolute - a highly professional and very human team of people. Thank you.
5/5
The Trusted AgentVery professional! Best staff! Work efficient and reliable! (which I love as a German)
We want to sell our flat and tried several agencies. which we rated from very poor to unprofessional. It was a coincident that we had a viewing of a new Apartment organised by Darren. His comments to this viewing were very honest, true and corresponded with our opinion. Then we had chosen ABSOLUTE.. Within 5 months there were around 24 viewings and the engagement of all the ABSOLUTE staff was very exemplary. Due to medical reasons we have postponed our Apartment sales to beginning of 2018 and certainly stay with ABSOLUTE, hoping also that they might find something for us.
5/5
The Trusted AgentNothing was to much trouble for them.
Always courteous and always responded to any questions or queries. Even after purchase still prepared to assist with any problems that arose.
5/5
GoogleRating only, no written review.
Agent replied
Thanks for the 5* rating!
4/5
The Trusted AgentFriendly and professional
Friendly and professional team, kept me informed, I would recommend.
5/5
The Trusted AgentIn touch and always in contact
Absolute made sure everyone was kept in touch. Worked so hard to ensure everyone agreed to contract exchange bday completion date.
5/5
The Trusted AgentProfessional to the core
Can't rate highly enough, updated regularly on progress and couldn't do more to get sale through
5/5
The Trusted AgentVery efficient. Team work well together
I was very happy with Absolute from Darren selling the property in just a few days. The office always either calling back or emailing any troubles that did occur. All in all a smooth sale even though I had tenants in the property. Thank you to Simon, Darren, Kim, Debbie and extra thank you to Frank who always goes the extra mile.
5/5
The Trusted AgentProfessional & responsive
I like people who do what they say they are going to do. Darren from Absolute is one of those people; professional and responsive, so he left us feeling we were in capable hands throughout the buying process. A pleasure to deal with, thank you.
5/5
The Trusted AgentSmall Company with BIG experience.
"Absolute" says it all., Nice friendly, experienced, professional people, who are prepared to put themselves out and go that extra mile, a pleasure to do business with them all.
5/5
Facebook5 stars
5/5
FacebookRating only, no written review.
5/5
The Trusted AgentExcellent service, would highly recommend Absolute
From the very start Absolute were professional and reassuring regarding my property, from Darren coming out to give the initial valuation to taking the full property particulars, Frank and Debbie speaking with potential buyers and booking in many people to see the property, with this, it was thanks to Darren conducing a viewing with the buyer who agreed a price I was happy to accept. Kim was very helpful in her communication early into the sale with keeping me updated with how the sale was progressing, and towards the end both her and Darren worked above and beyond until I was given the great news that we had exchanged contracts. I would definitely recommend Absolute and all the members of the sales team, as they are professional and nothing is too much trouble for them. Graham B
5/5
The Trusted AgentVery professional and honest.
Polite and knowledgeable members of the team who were honest throughout. Always on hand to help over the phone or in branch with all aspects of the sale. Would recommend this agent for anybody wanting to sell with confidence.
5/5
The Trusted AgentFantastic agents!
Absoloute were brilliant estate agents from the very beginning, they were supportive, hardworking and informative right through until the completion! Kim, Debbie and Frank were always friendly, professional, helpful if we had any queries and were always on hand for advice. Overall absoloute are a fantastic team and I would happily use them again if we ever decide to move.
5/5
The Trusted AgentHelpful, professional and friendly!
Lydia was so helpful when showing us flats to rent in the Torquay area. She had a lot of information and understood our needs! Would highly recommend and would go back again.
5/5
The Trusted AgentSounds and professional advice
Mine was an unusual type of property to sell and despite slight problems with the survey Absolute found a buyer and smoothed the sale process with a minimum of fuss. No hesitation in recommending them.
5/5
The Trusted AgentHighly Recommended
Absolute were friendly, helpful, professional and always tried their best to find properties that met my requirements. Absolute will be my first choice next time I need an agent.
4/5
The Trusted AgentPurchase and rental of buy to let property
As first time landlords we required advice and support. The Sales team were really helpful, knowledgeable, experienced and friendly. We are now working with the Letting team who are also providing a high quality service.
5/5
The Trusted AgentTop class service
Our experience with Absolute was positive from start to finish. Even when our mortgage deal fell through they tried their hardest and put us onto people that may be able to help. Didn't work out this time but in future I won't use anyone other than Absolute when we go again. Cannot fault the level of service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Absolute Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Absolute Sales & Lettings is among The Negotiator Awards 2025 winners.
- BronzeThe Negotiator Awards 2025: Regional Agency of the Year, South West
Negotiator Awards winners in three years, the group and its branches: 2018, 2021, 2025.
Negotiator Awards by year, 2018 to 2021
2021 1 Gold The Negotiator Awards 2021 winners
- GoldThe Negotiator Awards 2021: Regional Agency of the Year, South West
2019 1 Highly Commended The Negotiator Awards 2019 winners
- Highly CommendedThe Negotiator Awards 2019: Regional Agency of the Year, South West
2018 1 Silver The Negotiator Awards 2018 winners
- SilverThe Negotiator Awards 2018: South West Agency of the Year
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
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Questions about Absolute Sales & Lettings
Which Absolute Sales & Lettings office has the most reviews?
Paignton has the most, with 424 reviews rated 4.7 out of 5, followed by Torquay with 228.
Where are the Absolute Sales & Lettings offices?
What do sellers say about Absolute Sales & Lettings?
37 reviews from sellers, rated 4.8 out of 5 on average. For example, Debbie wrote: "Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ..."
What do buyers say about Absolute Sales & Lettings?
22 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ..."
What do landlords say about Absolute Sales & Lettings?
15 reviews from landlords, rated 4.7 out of 5 on average. For example, A customer wrote: "No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ..."
What do tenants say about Absolute Sales & Lettings?
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Steve wrote: "The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ..."
Has Absolute Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards, Paignton won Trusted Agent. At The Negotiator Awards 2025 the group won Bronze for Regional Agency of the Year, South West. The group and its branches have also won 2 other industry awards since 2018.
