5/5
The Trusted AgentThey went above and beyond
Such a bunch of lovely and accommodating lot. They really went above and beyond the call off duty. I'm really happy and touched with the service they provided us. Well done absolute Xx
Trusted Agent profile · Devon
Verified
Absolute Sales & Lettings in Paignton, Torquay and Brixham
★★★★★
646 reviews across 3 offices and 2 platforms
Absolute Sales & Lettings has three offices, in Paignton, Torquay and Brixham (Devon). Together they have 646 reviews on two platforms, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers37 reviews
Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ...Read all 37 from sellers
Buyers22 reviews
Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ...Read all 22 from buyers
Landlords15 reviews
No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ...Read all 15 from landlords
Tenants11 reviews
The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ...Read all 11 from tenants
Our offices
Absolute Sales & Lettings's three offices, most reviewed first. Each has its own page.
- Absolute Sales & Lettings Paignton27 Hyde Road, TQ4 5BP424 reviews · 254 on Google (4.6)11 in the last 90 days
- Absolute Sales & Lettings Torquay/Wellswood13 Ilsham Road, Wellswood, TQ1 2JG228 reviews · 155 on Google (4.4)0 in the last 90 days
- Absolute Sales & Lettings Brixham36 Fore Street, TQ5 8DZ122 reviews · 50 on Google (4.7)0 in the last 90 days
Latest reviews from every Absolute Sales & Lettings office
Newest first, from every platform, with the office each review is about. First names only.
The Trusted Agent5/5
The Trusted AgentThanks
We would also like to thank the team at Absolute who have been ‘absolutely’ wonderful throughout the whole buying process.
5/5
The Trusted AgentFantastic Service from Start to Finish!
After six years of renting we finally found Absolute Sales & Lettings and what a delightful difference!! From our first meeting to leaving they were brilliant to work with. Nothing was ever too much trouble and their attention to detail was superb! They truly are a great family business and we would recommend them without hesitation.
5/5
The Trusted AgentFirst Buy to Let Experience
Right from our initial enquiry, Absolute (Frank) was extremely helpful and supportive and gave useful advice through-out, fully understanding our requirements and pointing us in the right direction throughout and suggesting a number of properties to view. From offer stage on the property we purchased Absolute were always helpful and efficient through to completion and this has continued with the Letting Management process which has been made pretty much hassle free with tenants having been found pretty much straight away. Absolute have been helpful, friendly and efficient throughout!
Agent replied · 9 March 2017
Thanks for your kind words Michael, we're really pleased that our team have exceeded your expectations throughout the process of the purchase and the subsequent letting of the property. We look forward to continuing to support your property investing journey.
5/5
The Trusted AgentA1 Customer service from Absolute Sales and Lettings, Wellswood, Torquay,
Dear Reader I contacted Absolute Sales and Lettings a few days ago and spoke to Mrs Debbie Kelly who registered me immediately. She also arranged viewings for me soon after with Mr Mike Bettesworth. Mrs Kelly then sent me separate emails for the three consecutive viewings, including the full address, the exact time of each viewing, and the agent’s name. I found this level of communication very professional and practical and it left me with a very good first impression of the company. The following is my first impression with the abovementioned names so far. They were both very polite, welcoming, knowlegable, helpful, gentle in their approach, with a quiet confidence that they would be able to find a property for me within my budget without trying to convince me to raise it. I was accompanied with my entire family to view three properties consecutively on Monday 27 Feb. Even though, I am the buyer, Mr Bettesworth interacted with all of them and addressed their comments and feed backs, including them in the viewing process, which was a sign of respect to both my family and I. Not only were we not rushed during the three viewings, to my delight ample time was allotted to each one, with Mr Bettesworth immediately taking me back again to my favourite property for a second viewing. What made this move on his part priceless to me was that he suggested it himself, without my need to request it, in order to address a concern I had straight away rather than leaving it for another time. This is what I consider as superb service and a genuine display to address a customer’s concerns immediately, thus helping them to reach a more informed decision on the viewed properties without unnecessary delays, saving time for both the customer and the agent. Based on my expressed wishes to Mr Bettesworth at the end of the appointment to view my favourite property again this Saturday, to that avail Mrs Kelly made a follow up phone call the day after the viewing, as she was concerned that the Saturday diary may be filling up fast. Again, I found this level of consideration and service very commendable. Unlike some estate agents, she was gentle in her approach and when I conveyed that I had changed my mind about the property altogether, she did not get into a debate with me and just simply respected my decision. I found her approach extremely refreshing and pleasing. In short, she gained my trust and confidence that as a BUYER I will be looked after and that I am just as important and as relevant as is a VENDOR. My feelings and opinions were respected and validated at all times by both staff members of Absolute Sales and Lettings. I strongly recommend this Firm whether you are a vendor or a Buyer. I hope that this agency will be able to help find my "ideal Home", ever confidant that they will maintain the same standards of professionalism as outlined above throughout this somewhat stressful process. In conclusion, I trust that the company director, Mr Daren Hole, will take note of this letter of appreciation by acknowledging the value of the staff mentioned above accordingly. Sealed with a Huge note of gratitude to Mrs Kelly and Mr Bettesworth From an experienced Buyer 2 March 2017
5/5
The Trusted Agent11 Waldon Point, St Lukes Road South, Torquay
Both Debbie who Carried out the initial viewing and Kim who followed up the sale gave an excellent service.
5/5
FacebookI am amazed that Absolute use Rockpool Cleaning which is run from a tenanted flat which does not have planning permission to do so
Agent replied · 1 October 2023
Hello, I barely compliment someone. But I admire you. Your smile is attractive, and your photos are beautiful. You look gorgeous and charming. but I must tell you that you always share excellent posts. I've been checking your profile to see your lovely posts and fine pictures. I'll be happy if you become my friend. I don't want to be rude by sending you a friend request without your permission, so I decided to leave a comment here. I hope you don't mind sending me a friend request. I'm looking forward to getting a response from you. Thanks.
5/5
The Trusted AgentHouse sale
Had our house valued, then placed on the market with Absolute. They were very professional and always accompanied prospective buyers on viewings. It sold very quickly and then they kept us upto date with how things progressed.
5/5
The Trusted Agentexcellent personal service
Very pleased with the personal assistance provided by Chelsey and Kim whilst purchasing and subsequently letting a property in Torquay, Living out of the local area it was important to have that support and they did not disappoint
5/5
The Trusted AgentSurpassed all our expectations throughout the sale.
It was not an easy property to sell, but the honest, plain talking way it was marketed, the potential shown and the viewings handled secured the sale. The follow up by the whole team was exceptional all the time both to seller and buyer. We were constantly kept informed of developments. The number of viewings exceeded our hopes. Could not recommend this agent any more highly.In short Absolutely brilliant.
5/5
The Trusted AgentGreat letting agent
All the staff at Absolute are great. Nothing is too much trouble and they go above and beyond.. As a landlord I have every faith in the staff at Absolute to take care of everything to do with managing the letting of my property. If you need a letting agent in the Torbay area, I have no hesitation in recommending Absolute.
5/5
The Trusted AgentGreat agents
I'm a first time landlord and the whole team at absolut have been great. They've dealt with everything and have been re-assuring at every turn. I'd highly recommend them.
Agent replied · 12 January 2017
Great to know that your first let is going well and has been stress free. Thank you so much for your brilliant review!
5/5
The Trusted AgentFirst Class Service
Absolute have provided me with a first class service. From the honest valuation with Darren, to the viewings with Debbie and Frank who have turned up at the agreed time, performed excellent well informed supportive viewings and gave honest and timely feedback to me after every one. Each of them have helped make my journey through this sale as smooth as possible and for this I am extremely grateful. Thank you.
Agent replied · 12 December 2016
Hi Alexandra. Thank you so much for your kind words, it's lovely to know you appreciated the effort we all put in to make the process run smoothly. We look forward to helping you again in the future!
5/5
The Trusted AgentInformative, professional, non-pushy, listened and understood my needs
The main contact for my property search was Debbie Kelly, Senior Negotiator who tried very hard by negotiating the purchase price with the vendor of a flat I was interested in, as well as further along the chain to help 'make things work' for everyone involved. Unfortunately following the second viewing arranged for me, I decided that the flat wasn't quite what I was looking for. Despite this, she was very understanding and although I imagine disappointed (as the vendors would have been too) was very polite, responded to my email straight away (in fact all emails / calls were responded to very quickly) and I felt that she had excellent 'customer service' skills, being treated as an individual, not just another 'prospective purchaser'.
5/5
GoogleRating only, no written review.
Agent replied · 16 September 2023
Thanks for the 5* rating!
5/5
The Trusted AgentVery professional, friendly and helpful!
Very happy with our recent purchase and were very impressed with Absolute's help at every stage along the way. Lovely staff, very helpful and always professional.
Agent replied · 8 September 2016
Thanks Tina, I'm really pleased that you found our team to meet or exceed your expectations.
5/5
The Trusted AgentExcellent service, would highly recommend.
I spoke to a number of agents before I decided to put my property with Absolute. They gave me three separate options offering the best way to sell my property. I decided to try their online auction department. From the initial meeting with Darren Hole who went through the options with me in great detail and the subsequent viewings with Frank and Simon to the sales progression with Kim and Debbie and contact with the rest of the team I was so impressed with the professionalism and experience the company offer. I would not hesitate to recommend Absolute Sales and Lettings.
Agent replied · 12 August 2016
Thanks for the feedback Paul, we are very pleased that we were able to meet all of your expectations and that you would be happy to recommend us to others. We are finding our Online Auction service to be very popular and are receiving great results for our vendors from it. We look forward to helping you again in the future with your property needs.
5/5
The Trusted AgentFriendly yet professional service.
Great service from all the guys and girls of Absolute especially Debbie and Kim. Kept me well informed of all developments of my purchase. Liaised between myself and the seller well and smoothed out any little issues. Also possessed great patience when the purchase seemed to be stalling. Highly recommend.
Agent replied · 12 August 2016
It's always a pleasure to receive a positive review, especially when we get them from both buyer and seller which is the case with this one. We pride ourselves on our sales progression and the teamwork of Debbie & Kim is making a big difference by ensuring we keep as many sales together as possible and massively reducing our fall through rate which is great news for our vendors.. Thanks Mark!
5/5
The Trusted AgentOutstanding
They did far more than other agents I've worked with in the past. I was always updated, always felt looked after in every way. It wasn't the earliest sale, and without their hard work and dedication, I truly believe the sale would have fallen through. Simply outstanding
Agent replied · 8 September 2016
Thanks Mark, I think you meant "easiest sale" rather than "earliest sale" though :-) We believe our sales progression team of Kim & Debbie with the support of Frank & Darren is second to none and it means that far less of our sales fall through than the national average.
5/5
GoogleRating only, no written review.
Agent replied
Thanks for the 5* rating!
5/5
GoogleI have carried out works for, have had 3 friends buy from, 4 friends sell and 2 friends use Absolute for their rental property management. I honestly cannot find a reason to say anything negative. They have always followed through with their promises and conduct themselves in a very professional manor. I look forward to conducting more business with you soon.
Agent replied
That's great to hear Elliott
5/5
The Trusted AgentFriendly family business
From start to finish everything explained and smooth transaction friendly and professional thank you.
Agent replied · 8 September 2016
We aim to make every move we arrange smooth and explain the process clearly to our clients so we are pleased you appreciated this part of our service.
5/5
The Trusted AgentSimpley amazing and easy to deal with
The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really helpful. Most letting agents don't return your calls and simpley don't care about your business let alone the fact you are trying to find a home. The team here responded well and supported us with our love and nothing was a problem for them and they genuinely care.
Agent replied · 8 September 2016
It's always a pleasure to read such a lovely review of our team, I know it's a bit cheesy but we do really care about what we do and we think that shows in the service we provide.
5/5
The Trusted AgentGreat Agent
Found a new tenant for my property really quickly, no problems at all, great communication at all times as well, would recommend.
Agent replied · 8 September 2016
We're glad we were able to find a tenant quickly for you, which is obviously an important part of our service. Good communication is essential in our industry and we know that it all too often falls down so we're pleased to have met your expectations on this aspect!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Absolute Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Absolute Sales & Lettings is among The Negotiator Awards 2025 winners.
- BronzeThe Negotiator Awards 2025: Regional Agency of the Year, South West
Negotiator Awards winners in three years, the group and its branches: 2018, 2021, 2025.
Negotiator Awards by year, 2018 to 2021
2021 1 Gold The Negotiator Awards 2021 winners
- GoldThe Negotiator Awards 2021: Regional Agency of the Year, South West
2019 1 Highly Commended The Negotiator Awards 2019 winners
- Highly CommendedThe Negotiator Awards 2019: Regional Agency of the Year, South West
2018 1 Silver The Negotiator Awards 2018 winners
- SilverThe Negotiator Awards 2018: South West Agency of the Year
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
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Questions about Absolute Sales & Lettings
Which Absolute Sales & Lettings office has the most reviews?
Paignton has the most, with 424 reviews rated 4.7 out of 5, followed by Torquay with 228.
Where are the Absolute Sales & Lettings offices?
What do sellers say about Absolute Sales & Lettings?
37 reviews from sellers, rated 4.8 out of 5 on average. For example, Debbie wrote: "Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ..."
What do buyers say about Absolute Sales & Lettings?
22 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ..."
What do landlords say about Absolute Sales & Lettings?
15 reviews from landlords, rated 4.7 out of 5 on average. For example, A customer wrote: "No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ..."
What do tenants say about Absolute Sales & Lettings?
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Steve wrote: "The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ..."
Has Absolute Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards, Paignton won Trusted Agent. At The Negotiator Awards 2025 the group won Bronze for Regional Agency of the Year, South West. The group and its branches have also won 2 other industry awards since 2018.
