5/5
GoogleOur move was made easy by Ella simpson and the lettings team at absolute. We have had all the information and questions answered, quickly and easily. Highly recommended.
Agent replied
Thanks Jack!
Trusted Agent profile · Devon
Verified
Absolute Sales & Lettings in Paignton, Torquay and Brixham
★★★★★
646 reviews across 3 offices and 2 platforms
Absolute Sales & Lettings has three offices, in Paignton, Torquay and Brixham (Devon). Together they have 646 reviews on two platforms, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers37 reviews
Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ...Read all 37 from sellers
Buyers22 reviews
Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ...Read all 22 from buyers
Landlords15 reviews
No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ...Read all 15 from landlords
Tenants11 reviews
The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ...Read all 11 from tenants
Our offices
Absolute Sales & Lettings's three offices, most reviewed first. Each has its own page.
- Absolute Sales & Lettings Paignton27 Hyde Road, TQ4 5BP424 reviews · 254 on Google (4.6)11 in the last 90 days
- Absolute Sales & Lettings Torquay/Wellswood13 Ilsham Road, Wellswood, TQ1 2JG228 reviews · 155 on Google (4.4)0 in the last 90 days
- Absolute Sales & Lettings Brixham36 Fore Street, TQ5 8DZ122 reviews · 50 on Google (4.7)0 in the last 90 days
Latest reviews from every Absolute Sales & Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHolly was extremely helpful in helping me find a home for me and my two children in a brilliant area. I'm very grateful to Holly. Always answered my questions quickly and made my move very smooth. Thank you Holly
Agent replied
Thanks you Adele for taking the time to leave us a review. We hope that you have settled in well to your new home!
5/5
GoogleFrom initial viewing to purchase the service provided by Absolute has been great. They kept us informed throughout the whole process and went above and beyond with advise and help where needed. Thank you Tina.
Agent replied
Thank you Paul. We are really pleased to hear that you have felt supported throughout your purchase and that Tina has been of great help to you!
5/5
GoogleElla at Absolute has been looking after my rental property for me, she has been fantastic. I don’t live locally so it can be very stressful to manage the property from a distance but Ella has given me such peace of mind. She has been professional, thorough and very communicative throughout. Thank you.
Agent replied
Thank you Emma for this kind review. We take great pride in our lettings management service and are really pleased to hear that Ella has made the whole process stress-free for you.
5/5
GoogleI have worked with absolute for a little over a year now. After using two other local Estate Agents, I can safely say that Absolute have done a great Job so far. The in-house referencing in particular has impressed me. Marketing has been good, as have the agents I have worked with! They're not the cheapest agents in the bay, but I guess you pay for what you're getting (Quality). I would recommend without a shadow of a doubt!
Agent replied
Thanks Spencer, we like to think our fees are good value as they allow us to offer such a good service and get recommendations like this one!
5/5
FacebookLouise from the Brixham office has been incredible with our house sale and purchase. We had sale agreed on our house in September but didn’t end up moving to our new property until February. Louise was always friendly and helpful, there every step of the way to answer questions and support. We also dealt with Chris a couple of times for the properties and we had just the same service. I highly recommend anyone within the Absolute team if you’re buying, selling or renting!
Agent replied · 29 March 2024
Thank you Bethany! We hope that you are very happy in your new home 🏡
5/5
FacebookLouise from the Brixham office has been incredible with our house sale and purchase. We had sale agreed on our house in September but didn’t end up moving to our new property until February. Louise was always friendly and helpful, there every step of the way to answer questions and support. We also dealt with Chris a couple of times for the properties and we had just the same service. I highly recommend anyone within the Absolute team if you’re buying, selling or renting!
Agent replied · 30 April 2023
Professional and efficient forex broker. I never had any issues with withdrawals as well as services. They are always accommodating and helpful. Great trading signals from them. I'm pleased with the overall performance of Mrs Elizabeth Bays' service. I… See more
5/5
FacebookAs the name implies - my experience with Absolute Sales and Lettings was great! Special thanks to Ella Simpson and her colleagues; I found and secured the flat of my dreams (literally!!!) - I especially appreciated the attention to detail, responsiveness in communication and help in answering a host of questions from an old guy! Great successful experience will definitely use Absolute for my future property acquisitions. Thank you guys you were and are great!
Agent replied · 30 April 2023
Professional and efficient forex broker. I never had any issues with withdrawals as well as services. They are always accommodating and helpful. Great trading signals from them. I'm pleased with the overall performance of Mrs Elizabeth Bays' service. I… See more
5/5
GoogleAn excellent service from start to finish. Kept well informed at all stages and any calls were responded to promptly. Well recommended.
Agent replied
Thank you for leaving us a review Andrew!
5/5
GoogleRecently moved into a properly and so far very happy with the service provided. The application process was hassle free with easy to follow steps. All enquiries are always answered in a professional and timely manner. Big thank you to my point of contact - Kenzie who is great and patiently answers my million and one questions about the property on every day basis :) nothing seem to ever be a trouble for her. Very supportive and attentive - thank you!
Agent replied · 7 April 2023
Thank you for taking the time to leave us such a positive review Patricia. We are delighted to hear that you have been satisfied with the service Kenzie provided, she is a real credit to our lettings team.
5/5
GoogleAn excellent service from start to finish. Kept well informed at all stages and any calls were responded to promptly. Well recommended.
5/5
GoogleElla from Absolutes Paignton office has been amazing from the start. Extremely accommodating and helpful with each query, with really great communication throughout our current tenancy! Feel very comfortable letting her know if anything is wrong, and we have been confident in her ability to getting it resolved!
Agent replied · 7 April 2023
Thank you Olivia. We are incredibly happy to hear that you have felt well supported by Ella throughout your current tenancy.
1/5
GoogleRelied on Absolute this month to get me Moved as I’ve been facing homelessness. It’s like getting blood out of a stone just to get them to return your calls. Facing homelessness and I’ve managed to arrange two viewings this month, the ones I’ve applied for I can’t even get any news on because they won’t get back to me. For weeks now I’ve been calling and asking them to return my calls. One letting agent for the whole of Torquay is ridiculous and your making your clients suffer for it. Any other agency will treat you with respect and a sense of urgency. Hands down the worst experience of any estate agent I’ve spoken to this month. As a landlord as well I don’t see why you would let such an incompetent agency do your business for you. I can think of 4 properties that could’ve been filled this month that just haven’t been because this agency is unresponsive.
Agent replied
We're very sorry that you feel it necessary to post this misleading review and didn't consider contacting one of the directors of the company who would have been happy to speak to you. You have not 'relied on Absolute', we are one of around 20 letting agents in Torquay plus there are hundreds of private landlords. As for facing homelessness, you told us you were "moving out of your Mum's' which doesn't sound like you're being made homeless. We have had no issues with letting properties this month, in fact we have a massive undersupply of properties for the thousands of tenants that we have registered on our mailing list. This is no different than any other local letting agent. As you say we have booked viewings for you at 2 different properties so we can't be that difficult to get hold of and we don't have just one property manager for Torquay, we have 2 dedicated property managers for Torquay as well as another 7 staff in the lettings department who also answer calls and can assist our customers. As a 21 year old we find it extremely unlikely that you are actually a landlord yourself, even if you were we fail to see why you would not live in your own property if you were genuinely facing homelessness. Our landlords ask us to find good tenants and this review proves that our landlords have had a lucky escape if this is the anger you have simply because you haven't been able to secure a property through us. Simon Fisher Director
5/5
FacebookJust got the keys to our first house through absolute, and they have been nothing but amazing! Emily was the one who showed us around the house on our viewing and she was so lovely and professional answering any questions we had! Then she kept us updated through the whole process, putting our minds at rest and always checking in on us which really helps at a super stressful time like buying a house! And then picking up the keys with also the cutest presents to go with them! Thank you so much Emily, and everyone from absolute for being the best estate agents we could of asked for! xxx
Agent replied · 30 April 2023
Professional and efficient forex broker. I never had any issues with withdrawals as well as services. They are always accommodating and helpful. Great trading signals from them. I'm pleased with the overall performance of Mrs Elizabeth Bays' service. I… See more
5/5
FacebookExcellent staff. Good network
Agent replied · 30 April 2023
Professional and efficient forex broker. I never had any issues with withdrawals as well as services. They are always accommodating and helpful. Great trading signals from them. I'm pleased with the overall performance of Mrs Elizabeth Bays' service. I… See more
5/5
GoogleFound them helpful and accomodating when looking for property to purchase.
Agent replied · 7 April 2023
Thank you Alan.
5/5
FacebookThank you to Ellie for being so enthusiastic in selling our property and a big thanks for Kim in sales progression for all of her hard work and dedication / additional conversing with our buyer. Thanks again Jeff and Nikki.
5/5
FacebookThank you to Ellie for being so enthusiastic in selling our property and a big thanks for Kim in sales progression for all of her hard work and dedication / additional conversing with our buyer.Thanks again Jeff and Nikki.
5/5
GoogleI have bought and sold through Absolute, in my opinion they are the best in the business, I would highly recommend them.
Agent replied
Thanks Luke, we really appreciate the feedback from a customer with experience of being on both sides of a transaction with us.
5/5
The Trusted AgentFirst time buyer
Very pleased with the service . Couldn’t be happy with the service I received by the whole team at absolute, Friendly, professional and helpful agents , especially Debbie Kelly .
5/5
The Trusted AgentHouse Purchase - Five star service from a great team
Absolute Sales and Lettings are very professional with a very friendly and approachable ethos! From Debbie Kelly showing us our property to Kim Hughes sales progressor going beyond her duty with her help to get the sale through! We highly recommend this estate agents.
5/5
The Trusted AgentVery professional kept in touch every week
The Absolute team were professional, kept me updated every week and nothing too much trouble. Thank you to Frank who worked hard for a successful conclusion on the sale of my property.
5/5
The Trusted AgentFirst class service
We approached Absolute back in June to sell our lovely cottage in Brixham. The details & photographs produced to market the property were excellent. We have recently exchanged contracts & I would like to extend our thanks to everyone at Absolute with a special mention for George, Chris & Kim. First class service all round! Thank you. Alan & Gill Green
1/5
GoogleCalled into the Wellswood office a week ago for a update on a Torquay project that Absolute are agents for. The person I met at there office could not help and took my details for someone to contact me. Still no contact a week later. I guess with most badly run companies they will blame Covid. I will stay well clear of this company if I decide to put my property on the market.
Agent replied
Hi Trevor, Please accept my apologies if someone hasn’t got back to you. Perhaps you could email me with more details so I can look into it for you and give you the update you require. I agree it’s not good enough, however we are only human and would not have intentionally not called you back. Simon Fisher Founding Director UPDATE Friday 29th Oct 9pm. I have now spoken to the reviewer and provided him with the latest information we have on the development
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Absolute Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Absolute Sales & Lettings is among The Negotiator Awards 2025 winners.
- BronzeThe Negotiator Awards 2025: Regional Agency of the Year, South West
Negotiator Awards winners in three years, the group and its branches: 2018, 2021, 2025.
Negotiator Awards by year, 2018 to 2021
2021 1 Gold The Negotiator Awards 2021 winners
- GoldThe Negotiator Awards 2021: Regional Agency of the Year, South West
2019 1 Highly Commended The Negotiator Awards 2019 winners
- Highly CommendedThe Negotiator Awards 2019: Regional Agency of the Year, South West
2018 1 Silver The Negotiator Awards 2018 winners
- SilverThe Negotiator Awards 2018: South West Agency of the Year
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
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Questions about Absolute Sales & Lettings
Which Absolute Sales & Lettings office has the most reviews?
Paignton has the most, with 424 reviews rated 4.7 out of 5, followed by Torquay with 228.
Where are the Absolute Sales & Lettings offices?
What do sellers say about Absolute Sales & Lettings?
37 reviews from sellers, rated 4.8 out of 5 on average. For example, Debbie wrote: "Matheu, Simon, Frank & the team provided an excellent professional & friendly service from first contact to completion. The solicitors & purchaser were ..."
What do buyers say about Absolute Sales & Lettings?
22 reviews from buyers, rated 5.0 out of 5 on average. For example, Rachel wrote: "Chris, Lewis and Sam were all professional throughout my sale and purchase. I hadn't moved for ten years and things have changed alot since then. They were ..."
What do landlords say about Absolute Sales & Lettings?
15 reviews from landlords, rated 4.7 out of 5 on average. For example, A customer wrote: "No issue is a problem for absolute. They have contractors available for speedy repairs etc. They are always happy to help both myself or the tenant when ..."
What do tenants say about Absolute Sales & Lettings?
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Steve wrote: "The team at absolute have been amazing. I have rented with lots of different people but Cheryl and the team at absolute went above and beyond and were really ..."
Has Absolute Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards, Paignton won Trusted Agent. At The Negotiator Awards 2025 the group won Bronze for Regional Agency of the Year, South West. The group and its branches have also won 2 other industry awards since 2018.
