Trusted Agent profile · Acton · Greater London

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LiFE Residential Acton reviews from tenants

4.7

★★★★★

306 reviews from tenants · all 1,217 reviews

Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU

306 reviews of LiFE Residential's Acton office come from tenants, rated 4.7 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

306 reviews from tenants, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Tenant

Excellent work from Geri

Geri is really professional and she has excellent communications skills. She made my tenancy extension really smooth and easy. Can't recommend her enough.

Mickaël · 21 January 2016

Agent replied · 25 January 2016

Thank you for such a positive feedback. We're happy we could help.

5/5

The Trusted Agent
Tenant

Great Help

Kristina was a great help assisting us through the letting process having little knowledge of how things are done in the UK.

JoDee · 27 March 2017

Agent replied · 28 March 2017

Thank you for taking the time to give Kristina such positive feedback JoDee. We are thrilled you are satisfied with her service, and we hope you enjoy LiFE in London!

5/5

The Trusted Agent
Tenant

Top quality

It has been a pleasure dealing with Michelle since she took over as the property manager. Prompt and professional service every time.

Paul · 26 February 2017

Agent replied · 27 February 2017

Thank you for giving Michelle such positive feedback Paul. We're happy to have you as a client.

5/5

The Trusted Agent
Tenant

Excellent communication and prompt service

Since Amelia started being our property manager things have been dealt in a prompt and professional manner. Really happy with the service

Olga · 25 November 2016

Agent replied · 28 November 2016

Thank you for giving us such positive feedback Olga. We're happy to have you as a client.

4/5

The Trusted Agent
Tenant

Customer Service

Jordan is very polite, courteous and very helpful. He responded very quickly to my enquiry and the problem was addressed and resolved.

Neil · 18 May 2016

Agent replied · 20 May 2016

Thank you for such a positive feedback. We're happy doing business with you.

5/5

The Trusted Agent
Tenant

Professional service

Charlotte Bloom of Life Residential, our property manager, has been very professional and efficient in dealing with various queries and end-of-tenancy paperwork.

Alexander · 20 April 2016

Agent replied · 21 April 2016

Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.

5/5

The Trusted Agent
Tenant

excellent Customer Service

Sam is always quick to respond and very helpful. It's been a pleasure to work with him for the past few years.

Joanna · 25 January 2016

Agent replied · 26 January 2016

Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.

5/5

The Trusted Agent
Tenant

Exceptional service & very helpful

Laura Grente manages the property were are renting at. She have been exceptionally helpful and very responsive from the start and whenever we raised any property management related matter which she see that they are resolved as quickly as possible.. She has is fantastic to deal with. Keep up the great work Laura!

Tru · 6 April 2017

5/5

The Trusted Agent
Tenant

Luke is so kind person he did his best for us he's helpful ,professional and friendly really we appreciate his help

Lamia · 23 November 2016

Agent replied · 23 November 2016

Thank you for giving Luke such positive feedback Lamia. We're happy to have you as a client.

5/5

The Trusted Agent
Tenant

Professional, helpful and friendly

Luke is a very professional, helpful and friendly letting agent. Occasionally slight delay in replying to emails. Otherwise excellent all round.

Monil · 1 October 2016

Agent replied · 10 October 2016

Thank you for giving us such a good word Monil. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

The Trusted Agent
Tenant

Great Service

Jonathan was very helpful in organising works needed to be done in our property. Very prompt, professional and friendly service.

Jordan · 20 February 2017

Agent replied · 20 February 2017

Thank you for giving Jonathan such positive feedback Jordan. We're happy doing business with you.

5/5

The Trusted Agent
Tenant

Check out process with Anthony

Anthony has made out check out simple. He is efficient and promptly helped with any questions we had. Thanks Anthony!

Johannes · 15 February 2017

Agent replied · 15 February 2017

Thank you for giving Anthony such positive feedback Johannes. We hope you enjoyed your time with LiFE and please let us know if we can be of any further assistance.

5/5

The Trusted Agent
Tenant

Good service

Luke was very helpful and kind agent , any questions he tried to sort it out as soon as possible.

PJ · 23 November 2016

Agent replied · 28 November 2016

Thank you for giving us such positive feedback PJ. We're happy doing business with you.

5/5

The Trusted Agent
Tenant

A gem

Tonte has been great and quick in helping us with some maintenance issues after moving in. Absolute 5 star service!

Erika · 20 August 2016

Agent replied · 22 August 2016

Thank you for such a positive feedback. We're happy to have you as a client.

5/5

The Trusted Agent
Tenant

Veronica is just amazing! she has been always really helpful, professional and prompt at replying to any issues I had.

Luigi · 18 May 2016

Agent replied · 19 May 2016

Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.

5/5

The Trusted Agent
Tenant

Prompt and Reliable

Alex is a very prompt and reliable agent. She is very professional in dealing and answering the questions I had.

Visu · 25 January 2016

Agent replied · 26 January 2016

Thank you for such a positive feedback. We're happy to have you as a client.

5/5

The Trusted Agent
Tenant

Speedy and Efficient

Great service. Really appreciated the manner in which Elena simply took immediate action on an issue. Many thanks Ivan

Ivan · 7 December 2016

Agent replied · 8 December 2016

Thank you for giving us such positive feedback Ivan. We're happy to have you as a client - please let us know if you require any further assistance.

5/5

The Trusted Agent
Tenant

Raimonda was very helpful in communicating and helping with the matter to be solved as soon as possible

Rifat · 20 March 2017

Agent replied · 21 March 2017

Thank you for taking the time to give Raimonda such positive feedback Rifat, We are thrilled you are happy with her service and we hope you are enjoying LiFE in London!

5/5

The Trusted Agent
Tenant

Very efficient

After having an awful time with the company, Giorgia has been very helpful as our replacement property manager.

Amy · 23 November 2016

Agent replied · 23 November 2016

Thank you for your positive review of Giorgia. Please let us know if we can be of any further assistance.

5/5

The Trusted Agent
Tenant

Ellie Fever is great!

The service provided by Ellie Fever was great, her kind and quick assistance is highly appreciated. Thanks Ellie!

Michel · 17 October 2016

Agent replied · 17 October 2016

Thank you for giving us such positive feedback Michel. We're happy to have you as a client.

5/5

The Trusted Agent
Tenant

Very professional and helpful

From the start Lord was very helpful and professional. He made my whole experience easy and stress free.

Rashid · 5 July 2016

Agent replied · 11 July 2016

Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.

5/5

The Trusted Agent
Tenant

Quick and helpful

Shelly was quick and helpful when attending our issue and has had it resolved in no time.

Daniel · 6 November 2016

Agent replied · 7 November 2016

Thank you for giving us such positive feedback Daniel. We're happy doing business with you.

5/5

The Trusted Agent
Tenant

Availability

Nazia is a very available person, she does her best to solve the issues of her clients

Laura · 29 April 2016

Agent replied · 3 May 2016

Thank you for such a positive feedback. We're happy we could help and please do not hesitate to contact us should you need further assistance.

5/5

The Trusted Agent
Tenant

Great work

Simona is always quick to reply and has managed to solve our issues promptly. No complaints! :)

Isabel · 27 January 2016

Agent replied · 28 January 2016

Thank you for such a positive feedback. We're happy to have you as a client.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about LiFE Residential Acton

What do tenants say about LiFE Residential Acton?

306 reviews from tenants, rated 4.7 out of 5 on average. For example, Qifan wrote: "Recently I rented a flat via Life Residential and have got Kristina as my property administrator. Firstly during the reference process, Kristina was able to get ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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