Trusted Agent profile · Acton, Greater London
Verified
★★★★★
306 reviews from tenants · all 1,217 reviews
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
306 reviews of LiFE Residential's Acton office come from tenants, rated 4.7 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
306 reviews from tenants, from every platform, shown as written. First names only.
4/5
View AgentsPrompt and Very Helpful Service
My wife and myself received an excellent and prompt response from LIFE residential when our electric cooker had stopped working. The agency promptly coordinated with the landlord and got a brand new cooker installed very soon. Very happy with the agency!
Thank you for such a positive feedback. We're happy we could help. Please, let us know if we can be of any further assistance.
5/5
View AgentsExcellent
He understood us, worked hard and was very trustworthy.He is without a doubt the best real estate agent I've met.I could tell he was trying hard to find a place for us.Without him I wouldn't of found this great flat.
Welcome to your new flat Rooda, we hope you'll love living there! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
5/5
View AgentsExcellent team who always help
I've been with Life for over 2 years now and they have been a wonderful team. Always on hand to respond to queries when needed or in an emergency. I've found the team to be reliable, trustworthy and extremely professional.
Welcome to London! We hope you'll enjoy your new home. We appreciate your kind feedback and we'll work to further exceed your expectations.
4/5
View AgentsHelpful and quick response
Always replies within 2-days to an issue raised - we moved in recently and I have add questions over external bills/suppliers, inventory and we had to get the maintenance man in to fix a couple of things in the property,
Thank you for such a positive feedback. We're happy to have you as a client.
4/5
View AgentsShelly was very helpful
A few minor issues had to be dealt with. Shelly swiftly replied to my queries, came to visit the apartment and see by herself then promptly managed to resolve them with relevant contractors. Great service, definitely recommend her.
Thank you for giving us such positive feedback Peter. We're happy to have you as a client.
5/5
View AgentsFirst class customer service
Alex dealt with my contract renewal with professionalism and efficiency. She kept me up to date and she was responding to my emails promptly. It was great talking with her and the renewal came through with no problems.
Thank you very much for your feedback. We're glad to have you as a client and we'll continue exceeding your expectations.
5/5
View AgentsA professional Agent
I had the opportunity to have Ms Georgieva as Agent. She is very professional and competent and she replied to all my questions and doubts. I would recommend her for her professionalism and communications skills. Daniel
Thank you for giving Geri such positive feedback Daniele. We're happy to have you as a client.
5/5
View AgentsGood agent
"I had so many troubles with my flat. Things just break. She was extremely patient and helpful with every single step! Very professional and very fast replies too. 10/10 would have trouble and find her again!"
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
5/5
View AgentsEllie is hardworking
I am v happy with her work in regard to follow ups for any issues relating to the property.. She is really supportive and understands the urgency of issues, very happy with her and life residential.
Thank you very much for your kind feedback. We're glad your pleased with our service and we'll continue exceeding your expectations.
5/5
View AgentsThe best!
Joe has always provided sincere and kind help when needed. His patience and service is outstanding. A really great agent. His service allows me to want to be his client for a long period of time.
Thank you for a positive feedback. We're happy to have you as a client.
5/5
View AgentsMarzena
Lord, this is great person professional service and support . Reliable in this work . Very good cooperation and communication, I am very pleased with the cooperation with the Lord and with the agency
Thank you for such a positive feedback. We're happy we could help.
5/5
View AgentsVery professional and hassle free from the beginning to the end
Ours agent Lord Cobblah very professional friendly and knowledgeable man knew all the answers to ours questions and made this whole process very easy for as big Things to Lord and Life Residential team
Thank you very much for your feedback, we're glad to help. Please, let us know if we could be of further assistance.
5/5
View AgentsClear communicator and polite service
I had some issues with rent payment due to changes in my employment but Oliver helped me to figure out the best way to delay part of my rent to the following month.
Thank you for such a positive feedback. We're happy we could help. Please, let us know if we could be of any assistance in the future.
5/5
View AgentsExcellent Service
I have been interacting with Tonte for quite a while now and i must say that he has been prompt in his services to your delight. Good job Tonte..Way to go
Thank you for such a positive feedback. We're happy we could help.
5/5
View AgentsSince she started managing our portfolio her service has been perfect! She always arranged our requests promptly and properly. Thank to her we could spend wonderful time for these two years.
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
5/5
View AgentsGood Professional
We've been working with Tonte for the over 2 weeks and he was fast in resolving our issues/problems. So far it has been a great experience and his advice helped us.
Thank you very much for your kind feedback. We're glad we could help and please do not hesitate to contact us again.
1/5
View AgentsPoor service
Charge high fees and lied about access to residents car parking areas - even gave keys to it and then when I got clamped didn't want anything to do with it.
Thank you for your feedback. With our clients’ feedback, we here at LIFE Residential are able to ascertain as to what we are excelling in, as well take on board the negatives in order to better ourselves as professionals and improve our company procedures. I am disappointed to hear that you had an unpleasant experience with LIFE Residential. This certainly does not sit well with us. If you would like to discuss this further and tell us which property this is in regards to, please contact us on 02088969990.
5/5
View AgentsCompassionate lady
She is so compassionate in resolving our issues as if it is her own. Very approachable and makes you feel at ease while dealing work with her. Thank you.
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
5/5
View AgentsThe agent was endrit shernikku from life residentials
It was fantastic, the agent , helped me with almost every single need , and I'd definitely recommend this agency to anyone who's looking for a place to buy.
Thank you for such a positive feedback. We're happy we could help. Please, do not hesitate to contact us again.
5/5
View AgentsHe was very helpful during the process, from the start until the end. He is very flexible and looking for the best for his clients. Thank you
Thank you for giving us such positive feedback Levente. We're happy doing business with you.
5/5
View AgentsPrompt and dedicated
Seems to be quite passionate and follows up properly - quick response is appreciated so much! Very polite on the phone and in emails too. Thanks!
Thank you for your positive review Aarushi. Could you please confirm which agent this review is for so we can pass on the good word? Please let us know if we can be of any further assistance.
5/5
View AgentsNew apartment
I have moved to my new apartment last month. Having Ellie as my account manager is absolute pleasure. She has been excellent so far!
Welcome to your new home, we hope you'll love it here. Thank you very much for your kind feedback, we'll continue exceeding your expectations.
5/5
View Agentsprofessional,friendly and positive
I was very impressed with the standard of service offered by Joe, he has been extremely professional and always was friendly, kind and efficient.
Thank you very much for your feedback. We're happy to have you as a client!
5/5
View AgentsEfficient and excellent service
Chantel responds quickly to messages. She provides excellent service with efficiency. I am very happy with her service and grateful for her help.
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
306 reviews from tenants, rated 4.7 out of 5 on average. For example, Jack wrote: "I've had Gabriella as the property manager for an apartment a friend and myself rented for a couple of years and recently moved out. She was very helpful in ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
