5/5
The Trusted AgentVery efficient!
With Laura's help it only took me one day to get my washing machine fixed! Thanks.
Agent replied · 21 March 2017
Thank you for giving us such positive feedback. We're happy to have you as a client.
Trusted Agent profile · Acton · Greater London
Verified
LiFE Residential Acton reviews from tenants
★★★★★
306 reviews from tenants · all 1,227 reviews
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
306 reviews of LiFE Residential's Acton office come from tenants, rated 4.7 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
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Reviews from tenants
306 reviews from tenants, from every platform, shown as written. First names only.
The Trusted Agent5/5
The Trusted Agentprofessional and helpful
Geri is very helpful with the renewal of my tenancy. Everything is done promptly and efficiently.
Agent replied · 30 December 2016
Thank you for your kind feedback, Amy. We're glad the renewal of your tenancy was prompt and efficient - we're glad to have you at LiFE. Please, let us know if we could be of any more help.
4/5
The Trusted AgentHaving had a few issues with the property I moved in to, Tonte helped fix all of them. Although we stumbled along getting each one of the issues ticked off the list, I would really like to call out Tonte's positive attitude and professional communication.in his dealings with me, following up at the end of the day to ensure completion. Thank you, once again!
Agent replied · 21 March 2016
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
5/5
The Trusted AgentPositive experience
Always on point and very efficient in his work, Joe was a pleasure to work with.
Agent replied · 11 January 2016
Thank you for such a positive feedback. We're happy we could help.
5/5
The Trusted AgentMaria managed our lease during the exit process - she was very helpful and responsive.
Agent replied · 14 October 2016
Thank you for giving us such positive feedback.
5/5
The Trusted AgentThanks Luke!
Helpful, professional and prompt responses, unlike other Life Employees! Thanks for all your help Luke!
Agent replied · 15 September 2016
Thank you for such a positive feedback. We're happy doing business with you.
5/5
The Trusted AgentJob gets done
Joseph is helpful and reliable. He always makes sure that a job gets done!
Agent replied · 27 January 2017
Thank you for giving Joseph such positive feedback Andrew. We're happy to have you as a client.
5/5
The Trusted Agent- Hayley is very helpful, friendly and solution-oriented - High responsiveness and efficient communication
Agent replied · 15 November 2016
Thank you for giving us such positive feedback. We're happy doing business with you.
5/5
The Trusted AgentVERY HELPFUL
Simona has always been very helpful and very quick to respond to my queries!
Agent replied · 8 February 2016
Thank you for such a positive feedback. We're happy we could help.
5/5
The Trusted AgentBoiler Problem
Ineta has dealt with this issue in an effective and prompt manner.
Agent replied · 20 December 2016
Thank you for your positive feedback for Ineta Louis - we really appreciate your support.
5/5
The Trusted AgentThoroughly professional service
I am writing s a tenant who is new to Life Residential. I had a couple of issues early on in the flat which Romina dealt with quickly to ensure they were resolved. She was also very diligent in following up to check that everything was satisfactory following he work done by the contractors. Couldn't ask for more than that!
Agent replied · 2 February 2016
Thank you for such a positive feedback. We're happy to have you as a client. Please, do not hesitate to contact us if we can be of service in the future.
5/5
The Trusted AgentExecellent
Lord was very helpful and helped as much as he could.
Agent replied · 26 September 2016
Thank you for giving us such positive feedback Tina. We're happy to have you as a client.
5/5
The Trusted AgentRenewal actions
Wilmari was very professional and helpful, would highly recommend her!
Agent replied · 21 April 2016
Thank you for such a positive feedback. We're happy we could help.
5/5
The Trusted AgentGood service and pronpt resposes
Rosie is very efficient, knowledgeable, professional and friendly. .
Agent replied · 27 March 2017
Thank you for taking the time to give Rosie such positive feedback Frederico. We are thrilled you are happy with her service, and we hope you are enjoying LiFE in London!
2/5
The Trusted AgentWorst real estate experience ever
Very bad property management service. I had to wait really long for the agent to resolve very simple issues during my tenancy and at check-out. I had to wait an entire month for them to refund my deposit after I moved out. This is really unacceptable. LIFE Residential was the worst real estate experience of my life.
Agent replied · 15 March 2016
I am sorry to hear that you have not found the service you have received from LIFE Residential satisfactory. I would like to assure you that LIFE Residential always aim to deliver exceptional customer service to all of our clients and are constantly working towards improving the services provided. This is why your feedback is so important to us. We would love to speak to you further regarding your experience. If you would be happy to do so, please contact us on 020 8896 9990.
1/5
The Trusted AgentJust pathetic
Just pathetic service by property manager- Jess Hare
Agent replied · 31 October 2016
We are sorry to hear that you have not found the service you received from LiFE Residential to be satisfactory Ravi. We would like to assure you that we always aim to deliver exceptional customer service to all of our clients, and are constantly working towards improving the services provided. This is why your feedback is so important to us. We would love to speak to you further regarding your experience. If you would like to discuss which property this is in regards to, please contact us on 02088969990.
5/5
The Trusted AgentReview
Nazia is really efficiency and did really well.
Agent replied · 3 May 2016
Thank you for your positive. We're glad to hear you are happy with our service and we'll continue exceeding your expectations.
4/5
The Trusted AgentJoe was very professional and prompt in response.
Agent replied · 23 February 2016
Thank you for your feedback, we're glad we could help. Please, do not hesitate to contact us in the future.
4/5
The Trusted AgentEllie acted very professionally and fast to solve the issues in my apartment and I was happy to deal with her! Also what is very important: that she has answered my e-mails on the same day in contrast to other Property Managers in Life Residential and treated me respectful as a client.
Agent replied · 12 December 2016
Thank you for giving Ellie such positive feedback Zoya. We are glad you are happy with her service, and please let us know if we can be of any further assistance.
4/5
The Trusted AgentExcellent Customer Service
Nazia really knows what she is doing. She is experienced, knowledgeable, easy to work with and very responsive as a Property manager. She always suggested the right thing and helped us fix the issues within out flat after we moved into a new properly. She was helpful. Thanks.
Agent replied · 3 May 2016
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
4/5
The Trusted AgentNew tenant
Ed has been very helpful during the renting process. In addition to replying my questions, he guided us through my misses paperwork. It could have been a nightmare as she was coming from abroad, We moved into our new flat just in two weeks thanks to Ed.
Agent replied · 19 May 2016
Thank you for such a positive feedback. We're happy doing business with you.
5/5
The Trusted AgentKind and responsive property manager
I had a problem with my cooker and contacted Georgia. She got in touch with the people who needed to fix it and the problem was resolved in a week. She was responsive and understanding and kept me updated about the what was happening throughout.
Agent replied · 8 November 2016
Thank you very much for giving us such a good word. We're happy we could help and we'll endeavour to continue exceeding your expectations.
5/5
The Trusted AgentVery helpful
Mohammed has always been extremely helpful. He always gets back to us quickly and has made our lives so much easier when we were having issues with our property. I am very happy with his service and am pleased that he is our property manager.
Agent replied · 30 November 2015
Thank you very much for your kind review. We really appreciate your comments.
5/5
The Trusted AgentExcellent Property Manager
It has been my pleasure to have Chantel as my property manager who has been always on top of the issues I brought up with my flat and eventually had it resolved in a professional and timely fashion. Excellent professional property manager!
Agent replied · 14 July 2016
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions from tenants about LiFE Residential Acton
What do tenants say about LiFE Residential Acton?
306 reviews from tenants, rated 4.7 out of 5 on average. For example, GC wrote: "I have moved into my flat for almost half a year now and Jonathan has continued to deliver, There were several issues with heating, furnishing and pest control ..."
How do you know a review is from one of the tenants?
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Want LiFE Residential to help?
Tell us what you need and we'll pass your enquiry to LiFE Residential and up to three other top-rated agents near Acton.
