LiFE Residential Acton reviews

★★★★★ 5/5

Google

Top-Notch Service from Daniel & Darika! If you're looking for a hassle-free experience finding your dream apartment, Daniel and Darika at Life Residential London are the people to call! From start to finish, their professionalism, friendliness, and dedication were outstanding. They went above and beyond to make the process smooth and stress-free. Their attention to detail and quick responses stood out, making me feel confident and cared for every step of the way. Thank you both for making this such an easy and enjoyable journey. Highly recommend them to anyone searching for a home in London!

Dinithi · 7 December 2024

★★★★★ 5/5

Google

Life Residential has continued to provide me with excellent service. Beki is my Account Manager looking after the tenancy and she is professional and helpful and sorts things out very quickly. I am often out of the country but I never have to worry about a thing with regards to the tenancy as she is always proactive as well as being pragmatic and takes care of everything without the need for me to be there. I can't thank Beki enough.

Bernadette · 26 April 2020

★★★★★ 5/5

Google

Excellent lettings agent, i'm delighted with Life Residential who were able to secure reliable tennants for my flat several times. Niloofar from Life Residential is very helpful and friendly - would highly recommend this agency!

Philipp · 23 March 2026

★★★★★ 1/5

Google

I wish i could give zero stars From day one, my experience with Life Residential was awful. They refused to let my husband move in on the agreed date, and the flat was unfit for living due to a faulty ventilation system. We never received an inventory report, and when we gave notice, they entered our home without permission. After moving out, they withheld our deposit and only returned it after I told them I’d file a formal complaint. This agency takes advantage of people new to the UK who may not know tenant laws. Unethical, unprofessional, and distressing, avoid at all costs.

Nour · 29 November 2025

★★★★★ 5/5

Google

I want to write a review for my Property manager - Alessio De Marco. I have been engaging with him over a period of 10 months now and i have absolutely no complaints. Alessio is quick, responsbile and detail oriented with whatever query you ask him. He has always tried to find the best solution between me and my landlord keeping both of ours interest to the utmost importance. If possible, you must ask for him as your Property Manager. Alessio Rocks!!

Priya · 8 February 2020

★★★★★ 5/5

Google

Working with Daniel for the Letting of Westgate House was wonderful. He was absolutely on point with his communication and incredibly helpful with the whole process. We are incredibly grateful for his assistance and highly recommend his work with Life Residential. Cheers Daniel

Reid · 21 May 2024

★★★★★ 5/5

Google

I'd like to inform you that Maquel Thomas is an exceptionally good worker. It's my third property where I live and I've never experienced such a great service. Maquel manages to resolve all the issues in a very short time achieving the best possible results. For example, I had a problem with window locks which I tried to solve for 5 month with a previous agent and never achieved a positive outcome. Maquel managed to resolve is within 2 weeks. To sum up, throughout my experience in 3 different apartments in London all the property managers were never anywhere as good as Maquel is!

David · 12 December 2019

★★★★★ 1/5

Google

It was my first experience with life Residential and that too worst. I had to wait a long for their response Everytime after paying holding deposit. These people have taken at least 3 days to share link for uploading reference documents. As per discussion we had to shift on 2nd October. And on that day we were called to clear everything. We had to pay for that day to previous owner. After all this still Everything is not in working condition in flat. Main amenities e.g. Dishwasher, Oven and wardrobe were not in working condition. And property manager asked to wait for owner approval to get everything fixed which should have been approved before tenancy starts.

Munish · 13 October 2019

★★★★★ 1/5

Google

Very Poor service. These people have strict rules before entering flat about reference and clearing funds. But they do not care about providing service. we shifted recently on 2nd October. At time we shifted there are so many defects e.g. Wardrobe is not opening once closed, Dishwasher not working, Oven not closing and many small issues. With these defects we cannot proceed normally with daily life e.g everything is in wardrobe which is not opening. we reported these issues to property manager and she says she need approval from owner for getting these things fixed which will take time and we have get stuck.

Yamini · 13 October 2019

★★★★★ 5/5

Google

following a 10 year split with my wife, during a stressful time in my life, last thing i wanted was to go house hunting. I Tried 4 different agencies but all we too busy to accommodate. Then i saw the flat i wanted through Life and that was it.. I moved in with ZERO stress, all thanks to the team at Life, Bruce Bell aka Emma Baldwin, Amrita and Agnes who is helping me transition into the property. Many thanks Team.

Nick · 4 October 2019

★★★★★ 5/5

Google

Saw a flat I loved online, called the company, Benjamin arranged the viewing the next day. The morning after the viewing, the flat was reserved. Absolutely seamless process from reserving the flat, to the referencing to paying the deposit and Benjamin was so helpful with any queries!! We have just moved into our flat and are happier than we could have ever imagined to be. Fully furnished with tv, high spec speaker system and kitchen with complete utensils... on top of everything you could expect from a furnished flat. Recommend Life Residential 1000x over, made finding a flat in London easy and stress free!

Ashley · 4 September 2019

★★★★★ 5/5

Google

I'd like to inform you that Maquel Thomas is an exceptionally good worker. It's my third property where I live and I've never experienced such a great service. Maquel manages to resolve all the issues in a very short time achieving the best possible results. For example, I had a problem with window locks which I tried to solve for 5 month with a previous agent and never achieved a positive outcome. Maquel managed to resolve is within 2 weeks. To sum up, throughout my experience in 3 different apartments in London all the property managers were never anywhere as good as Maquel is!

David · 28 August 2019

★★★★★ 5/5

Google

It was my first experience renting a flat and everybody at Life residential made the whole process so simple and seamless. Special thanks to Benjamin and Amrita who were always there to answer any queries and solve all my issues. The agency makes renting so much easier and I could literally do everything from my phone. I just took pictures of all my documents and uploaded them and it was SO easy. Especially because I have a very busy schedule, it was easy to have everything at my fingertips. The flat I found is great, and even had an extra TV! They got the professional cleaning done as requested. Highly recommend using this agency. Good luck to everybody reading this review :)

Rabeaha · 28 August 2019

★★★★★ 5/5

Google

Me and my wife moved to the Uk for work and were really worried about renting a place in London. Luckily for us we found Amrita Rathod from LIFE residential. I contacted Amrita before even coming to the UK and she guided me so well! I just gave her a brief overview regarding my budget and what I was looking for and she suggested a few options for me quickly. My wife did the viewing and in no time we chose our apartment. Amrita took care of everything! we just made the payments and she did the rest. It was so easy thanks to her! Definitely recommend LIFE and especially Amrita!

Rohan · 29 July 2019

★★★★★ 5/5

Google

The excellent treatment I got and follow up throughout the whole process was staggering. Josh Forsyth, who was the property consultant assigned to my case was very responsive and was able to improvise solutions to all the challenges that I posted. The other members of the team that I dealt with (Kristina and Jess) were outstanding as well! If you are looking for turn key accomodation in the London area, Life Residential is the estate agency to go to. They do everything online so it´s ideal for expats and newcomers into the UK.

Federico · 29 July 2019

★★★★★ 5/5

Google

A highly professional, responsible and friendly team. Other estate agents would only be interested in the deposit and rent you pay. Whether you are comfortable or not, it’s none of their business. But with LiFe Residential, you get the value of your money. I liked the fact that Bruce and Amrita followed up to ensure that we are settled and comfortable in our new home. That was really amazing. Whatever your property needs are; LiFE Residential will definitely offer you the best.

Richard · 29 July 2019

★★★★★ 5/5

Google

My fiancé and I are having life residential as our agency 2 years. We’ve been happy in general with the agency but we’ve been more happy and grateful to the property manager Hayley Bellfield. We were supposed to move out from our flat that we rent with life residential and move to our new flat that we bought it before our contract will finish with them. Unfortunately in our new flat there are delays and it’s not ready yet for us to move in and our contract with life residential was supposed to finish soon. We asked to extend our contract with them for a little longer cause we were going to leave with no place to stay. When we talked with life residential Hayley was the one that straight away when she saw in what situation we were, she helped us with everything. She spoke with the landlord and managed for us to stay in the flat that we rent with them for 2 more weeks and being able to move calmly to our new flat when it’s ready. Thank you so much Hayley for all the effort and the help. It’s really big help what you did and congrats to the all agency life residential for the hard work you do everyday. Thank you!

Sofia · 29 July 2019

★★★★★ 4/5

Google

We've had our ups and down with Life Residential after having a hard time reaching our previous 2 property managers. However, ever since Michael Mushota become our new manager, it's been a pure pleasure to discuss any matter concerning our flat. Michael is a superb employee, always kind and understanding, fast to reply and I cannot recommend him enough. Our relationship with the agency definitely changed for the better now and I'd hope that other agents could follow Michael's example.

Kornel · 29 July 2019

★★★★★ 4/5

Google

We've been tenants with Life Residential for 2 years and had previously had a lot of trouble getting replies from our property POCs in the past hence the 4 star rating. But since Shannon became our Property Manager this year she's made everything so much easier. From logging apartment issues to now going through the moving out process Shannon is always happy to help sort everything out as needed and is very professional and quick in response times etc. We've really appreciated her help with everything and would definitely recommend her to other tenants/customers alike!

Ciara · 29 July 2019

★★★★★ 5/5

Google

Very good services from Property Lettings and Management teams. Quick response on both sides - landlords and tenants. Property management team is always keeping in touch and bringing you updates. Information is provided on a timely basis, no need to chase the agents with reminders to complete a task or resolve an issue. Property reviews are carried out annually, they just send you a report without you having noticed a year passed by)) Life Residential is strongly recommended!

Jay · 27 March 2020

★★★★★ 1/5

Google

Avoid these people! They look very professional and reliable at first but only until you pay the holding deposit. Once you pay the holding deposit and the first payments for rental properties, they sit back and relax. Resolving issues with them is like a full-time job. They exhaust you to the point that you stop following up. When I asked the other tenants, they had the same situation. During my tenancy, I had several issues with the property, and the property manager sent me DIY videos to fix the broken toilet seat by myself. Interestingly, at the end of tenancy, they then wanted to deduct some amount of my security deposit because I had attempted to fix the broken door by myself and responded to one of their emails late when I was away on holiday (needless to say that I had contacted them several times and each time they replied late). It's been too months since I moved out and still haven't received my deposit. the property manager is most of the times away from work or doesn't care to respond to my emails. Once they're back to work, they ask for the same documents that I have already shared with them just to pass time until their next break. Do NOT recommend them at All!

Zara · 17 October 2024

★★★★★ 5/5

Google

Fantastic team of people, led by a great sales director, Valentins, who found and qualified the right type of buyer to get my property sold. I had first contracted a local agent who were below par and lacked the experience of selling a high end property. Within two weeks of contracting with Life Residential I had a qualified buyer vetted and offer come through; with full completion done within 3 months. I highly recommend this agent and will be contracting them for the sale of other properties.

Dhiren · 17 October 2024

★★★★★ 5/5

Google

Big thanks for life residential, they are the agency which you will be happy with service, they are providing the one of the most beautiful property to rent and you can trust them. I’m renting with them an apartment and I’m so happy that I chose them. Special my property manager Nirav Patel, which is so receptive and helpful, quick reply and always there to help. Thanks Nirav and team from LifeResidential Daniela

Daniela · 27 March 2021

★★★★★ 5/5

Google

I received a very nice experience with agent Jasmine's reponsive help!!!

比目 · 19 August 2026