Trusted Agent profile · Acton · Greater London
Verified
★★★★★
1,227 reviews across 3 platforms
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,227 reviews on three platforms, including 695 Google reviews rated 4.2.
695
Reviews on Google
This office
21
Reviews on Facebook
This office
511
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ...Read all 4 from sellers
It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ...Read all 8 from buyers
Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ...Read all 166 from landlords
I have moved into my flat for almost half a year now and Jonathan has continued to deliver, There were several issues with heating, furnishing and pest control ...Read all 306 from tenants
LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.
Every review we hold for the Acton office, from every platform, shown as written. First names only.
5/5
GoogleMoving in was smooth and flawless.Clean,modern apartments.Huge shout out to Mo and Bruce!!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
The Trusted AgentResponsive, pro active and professional
Jelena has dealt with my completion and letting queries impeccably. Calls me back quickly when not available. Great service~!
Thank you for giving Jelena such positive feedback Paul. We're happy we could help and we'll endeavour to continue exceeding your expectations.
5/5
The Trusted AgentVery satisfied
Thank you, Wilmari - you did a very good job (and very promptly) in concluding this extended tenancy agreement.
Thank you for giving Wilmari such positive feedback Henry. We're happy we could help and please let us know if we can be of any further assistance.
5/5
The Trusted AgentSpeedy and Efficient
Great service. Really appreciated the manner in which Elena simply took immediate action on an issue. Many thanks Ivan
Thank you for giving us such positive feedback Ivan. We're happy to have you as a client - please let us know if you require any further assistance.
5/5
The Trusted AgentVery helpful. Worry-free.
Isis is very helpful, and helped out the nitty-gritty pre-completion matters. I'm worry-free even though I'm located at overseas.
Thank you for giving Isis such positive feedback Patrick. We're happy to have you as a client and please let us know if we can be of any further assistance.
5/5
The Trusted AgentSmooth renewal
Mathew made the whole renewal process smooth and easy keeping me up to date throughout. Very efficient. Thanks Mathew!
Thank you for giving us such positive feedback Anthony. We're happy to have you as a client.
5/5
The Trusted AgentGeri was very courteous and pleasant to deal with. She was always prompt in her replies to my emails.
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
5/5
The Trusted AgentExcellent
Geri was very efficient and communicated with me very well - coordinating a seamlessly executed renewal process. Many thanks
Thank you for such a kind feedback. We're happy we could help.
1/5
FacebookAbsolutely useless as a management company. Recommended a contractor who overcharged. Tenancy was handled poorly and when tenant (corporate customer) did not respond, the only reply I got was that they will continue to email. Will not recommend this to anyone.
5/5
GoogleAmrita was very helpful and the process was also fine. Would surely recommend them.
Hi Sourabh, thank you, Amrita is a great member of staff.
4/5
GoogleJosh was Fab to secure a tenant for me within a weeks time. Smooth sail
Thank you Raj for the review.
5/5
The Trusted AgentRaimonda was very helpful in communicating and helping with the matter to be solved as soon as possible
Thank you for taking the time to give Raimonda such positive feedback Rifat, We are thrilled you are happy with her service and we hope you are enjoying LiFE in London!
5/5
The Trusted AgentVery professional, we're in good hands.
We're extremely satisfied with the service we've received from Geri Georgieva. She is extremely professional, helpful and competent.
Thank you for giving Geri such positive feedback Elizabeth. We're happy doing business with you.
5/5
The Trusted AgentVery efficient
After having an awful time with the company, Giorgia has been very helpful as our replacement property manager.
Thank you for your positive review of Giorgia. Please let us know if we can be of any further assistance.
5/5
The Trusted AgentTenant Rental Renewal
Geri was excellent in advising and keeping me up to date with rental renewal arrangements with my tenants.
Thank you for giving us such positive feedback Olumide. We're happy doing business with you.
5/5
The Trusted AgentEllie Fever is great!
The service provided by Ellie Fever was great, her kind and quick assistance is highly appreciated. Thanks Ellie!
Thank you for giving us such positive feedback Michel. We're happy to have you as a client.
5/5
The Trusted AgentWilmari Wilsnach
Wilmari Wilsnach is a thorough professional and is a credit to LIFE Residential. She is of immense help.
Thank you for such a positive feedback. We're happy we could help.
5/5
GoogleI was renting through Life Residential for nearly three years and I have had a great experience with them. Always very responsive and everything was dealt with in a professional and timely manner. Especially big shout out to Chris Mitsatsos …
5/5
The Trusted AgentVery professional and helpful
From the start Lord was very helpful and professional. He made my whole experience easy and stress free.
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
1/5
GoogleI have never left a bad review ever but this agency gets my blood boiling. RUDE AND UNPROFESSIONAL. Over the past year, we rented a flat with life residential. At first they were really good no complaints. But we started having more issues at the flat and the estate manager became less and less responsive. Then we found out he quit 2 months ago and the agency never informed ur nor assigned us a new agent. Eventually, we got a new agent Gabrielle, who was also constantly out of office and out of reach. We had so many major issues that took ages to be resolved and many follow-ups from our side. For example, it took the agency 2 months and multiple email exchanges and follow-up calls to pay me back for a bill that was supposed to be paid by them before me and my flatmates moved in. We then got another new agent Kareena who again was constantly out of office. One time I called the Park Royal office looking for Kareena and the agent who picked up the phone not only made me repeat spelling her names like 5 times, then he hung up on me. He only apologised when I called back immediately and asked why did you just hang up on me. Super unprofessional & rude!!!!! It took us over 1.5 months after we moved out to get our deposit back from the house because of the unresponsiveness. This was completely unacceptable. We were never prioritised and frankly the constant turnover and agents quitting was a huge red flag. Do not rent with this agency!
5/5
GoogleA very quick and efficient service from Anneta Francis. The rationale for the service was explained clearly and quickly, the price was reasonable and the entire work was completed within a couple of weeks. This is the type of service every landlord is looking for.
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
GoogleWe have been living in the same property for more than 8 years. Such a long rent in London is already a statement on the great service that Life Residential offers. Highly recommended.
5/5
The Trusted AgentQuick and helpful
Shelly was quick and helpful when attending our issue and has had it resolved in no time.
Thank you for giving us such positive feedback Daniel. We're happy doing business with you.
1/5
GoogleSales team are salling are selling defective property and after sales service is even worst to resolve the higher priority issue even after month
Dear Anant, I am concerned to read your comments and have passed them to the Head of Sales in our West London Office I am sorry your experience with us has not been as we would have expected. We will be reviewing this and I believe the office have been in contact to discuss further. Kind regards, Negin, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."
8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."
306 reviews from tenants, rated 4.7 out of 5 on average. For example, GC wrote: "I have moved into my flat for almost half a year now and Jonathan has continued to deliver, There were several issues with heating, furnishing and pest control ..."
Tell us what you need and we'll pass your enquiry to LiFE Residential and up to three other top-rated agents near Acton.
