Trusted Agent profile · Acton · Greater London

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LiFE Residential Acton reviews

4.4

★★★★★ Great

1,227 reviews across 3 platforms

Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU

LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,227 reviews on three platforms, including 695 Google reviews rated 4.2.

Google logo

4.2 / 5

695

Reviews on Google

This office

Facebook logo

1.5 / 5

21

Reviews on Facebook

This office

The Trusted Agent logo

4.8 / 5

511

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About LiFE Residential Acton

LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.

Reviews

Every review we hold for the Acton office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Tenant

Great service from Tonte

Tonte helped me concerning 2 issues. The communication was very good and Tonte was very proactive and efficient. It was a pleasure to exchange with him. Thanks Tonte.

Adrien · 31 March 2016

Agent replied · 4 April 2016

Thank you for your feedback. We're happy we could help. Please, do not hesitate to contact us in the future.

5/5

The Trusted Agent
Tenant

Quick move in

Very nice and professional - we moved in within a week from viewing the flat. There were some more sauces with referencing system but everything was sorted quickly.

Anna · 29 March 2016

Agent replied · 30 March 2016

Thank you for your feedback. We're happy we could help.

5/5

The Trusted Agent
Landlord

Seamless renewal of a tenancy

Geri seamlessly arranged a renewal contract with my tenant with the minimum of fuss. She replied promptly to any questions or requests I made by email. Good work!

AA · 19 February 2016

Agent replied · 23 February 2016

Thank you for such a positive feedback. We're happy we could help and please let us know should you require any assistance.

5/5

Google

Emily Lightley (Property Manager) has been very responsive and efficient in handling the changeover from one tenant of our flat to the next, and all the detailed stuff that this entails. In an industry where standards are not always as high as they might be, Emily's approach is refreshing and commendable.

Roger · 29 April 2023

Agent replied · 27 August 2023

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

5/5

Google

Hey hey London, need a dream work with Stephen Saidu to Help us out with our research. Always proactive and with a smile that makes you questioning. Always over delivering and a professional. Thanks you sir.

George · 21 April 2024

Agent replied · 20 June 2024

Dear George, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our West London office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team

5/5

Google

Amrita was such a big help. She was always on top of everything and helped us move into our flat with no issues whatsoever.

Rogin · 29 July 2019

Agent replied

Hi Rogin, thank you for commending Amrita on her hard work.

5/5

The Trusted Agent
Tenant

Transparent, Professional and Easygoing.

Luke is very transparent and easy to reach. The overall process went very smooth all the way from my very first phone call until moving day. 5/5.

JC · 9 December 2016

Agent replied · 12 December 2016

Thank you for giving Luke such positive feedback JC. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

The Trusted Agent
Tenant

Brilliant service

Luke was and still is very helpful agent . Very kind and professional person. Always find answers for any queries we had. Taking good care of tenants.

Paulina · 1 November 2016

Agent replied · 5 December 2016

Thank you for giving Luke such positive feedback Paulina. We're happy to have you as a client.

5/5

The Trusted Agent
Landlord

Another Good Experience

Shadey managed the completion of one tenancy and the commencement of another smoothly and efficiently and kept me advised of progress during each step of the process

Stephen · 1 September 2016

Agent replied · 2 September 2016

Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.

5/5

The Trusted Agent
Tenant

Great help!

Tonte has been really helpful in sorting out some problems in our flat - always quick to give me a call and keep me in the loop.

Vanessa · 11 July 2016

Agent replied · 11 July 2016

Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.

5/5

Google

Valentin was great when buying a property in Park Royal, really helpful and always around when we needed viewing etc.

Rosie · 16 October 2020

Agent replied

Hi Rosie, thank you for your feedback! We hope you enjoy LiFE in your new home!

1/5

Google

Beki Smith was really helpful in dealing with the contract renewal. The service was very efficient and friendly.

Agil · 31 March 2021

Agent replied · 27 August 2023

Hi Agil, thank you for your feedback!

5/5

The Trusted Agent
Tenant

Helpful and prompt

I dealt with Tonte regarding two issues, in both cases he was very courteous, helpful and prompt, and provided a quick turnaround witih regards to a solution

Ronan · 25 January 2016

Agent replied · 25 January 2016

Thank you for such a positive feedback. We're happy we could help, please, do not hesitate to contact us in the future.

5/5

Google

Musawer & Amrita made this process very easy for me. Great communication through out. Definitely would use life residential again!

Wenbo · 27 August 2020

Agent replied

Hi Wenbo, thank you for your feedback. We're really glad to hear of your good experience and we'll be here if you need us in the future!

5/5

Google

The agent that showed me the property I ended up renting was very responsive and answered all my questions in a timely manner. Overall, the process was very fast, the referencing checks were pretty straightforward and I definitely recommend using LiFE Residential!

Sofia · 18 November 2023

Agent replied · 25 November 2023

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

Google

Our property manager Rebecca Cannon was very helpful during our rental period, she was very professional and friendly, always responsive to our questions and gave us the professional documents we needed, very happy to have her as our property manager!PositiveResponsiveness, Quality, Professionalism

Bingshu · 21 June 2022

4/5

The Trusted Agent
Tenant

Professional property management

Ineta picked up an issue which was left over by a previous agent, ramped up and took it through to completion. Very professional in the approach.

Deepak · 3 January 2017

Agent replied · 4 January 2017

Thank you for your positive review for Ineta Deepak. We are thrilled we could be of assistance.

1/5

Google

Very unprofessional company, sends email addressed to the wrong names, agents lacking basic respect & decency.

Clare · 21 January 2026

5/5

Google

Thanks Bruce and his colleagues for helping me rent the flat. The services here are good and everything is very convenient.

Edward · 15 March 2020

Agent replied

Hi Xiaoyu, thank you for your feedback.

5/5

The Trusted Agent
Landlord

Professional Service

As a Landlord you want a quick and efficient service from you property manager, Alice always provides this and does it in a very professional manner.

David · 20 May 2016

Agent replied · 25 May 2016

Thank you for such a positive feedback. We're happy we could help.

5/5

The Trusted Agent
Tenant

Charlotte Bloom ! excellent support

Charlotte Bloom has been very much helpful during my tenancy dealing with a number of issues. She is so professional and very prompt. Many thanks Charlotte!!

KALYANA · 17 March 2016

Agent replied · 18 March 2016

Thank you for such a positive feedback. We're happy we could help. Please, do not hesitate to contact us if you require anything else.

5/5

The Trusted Agent
Tenant

First class service

Asli has looked after the flat I have rented from Life Residential over the last year. I have found her to be a great assistance in expediting any requests for maintenance that we have had and for keeping me informed of progress. This is first class service and has meant that I have never had any worry that our requests would become protracted or delayed. I commend her and the team in Life Residential.

Steve · 26 February 2016

Agent replied · 29 February 2016

Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.

5/5

Google

Kareena Bhurosah was very helpful and professional.

Justin · 1 October 2022

Agent replied

Hi Justin, thank you for your feedback, great to hear Amrita did a good job.

5/5

Google

Very nice friendly stuff.Everything was done on time Thank you to Mo Marstani for great job Highly recommend him very professional Angelica

Olesja · 28 August 2019

Agent replied

Thank you Olesja for the review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about LiFE Residential Acton

What do sellers say about LiFE Residential Acton?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."

What do buyers say about LiFE Residential Acton?

8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."

What do landlords say about LiFE Residential Acton?

166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."

What do tenants say about LiFE Residential Acton?

306 reviews from tenants, rated 4.7 out of 5 on average. For example, GC wrote: "I have moved into my flat for almost half a year now and Jonathan has continued to deliver, There were several issues with heating, furnishing and pest control ..."

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