Every review we hold for the Acton office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted Agent TenantGreat service from Tonte
Tonte helped me concerning 2 issues. The communication was very good and Tonte was very proactive and efficient. It was a pleasure to exchange with him.
Thanks Tonte.
Adrien · 31 March 2016
Agent replied · 4 April 2016
Thank you for your feedback. We're happy we could help. Please, do not hesitate to contact us in the future.
★★★★★ 5/5
The Trusted Agent TenantQuick move in
Very nice and professional - we moved in within a week from viewing the flat.
There were some more sauces with referencing system but everything was sorted quickly.
Anna · 29 March 2016
Agent replied · 30 March 2016
Thank you for your feedback. We're happy we could help.
★★★★★ 5/5
The Trusted Agent LandlordSeamless renewal of a tenancy
Geri seamlessly arranged a renewal contract with my tenant with the minimum of fuss. She replied promptly to any questions or requests I made by email. Good work!
AA · 19 February 2016
Agent replied · 23 February 2016
Thank you for such a positive feedback. We're happy we could help and please let us know should you require any assistance.
★★★★★ 5/5
GoogleEmily Lightley (Property Manager) has been very responsive and efficient in handling the changeover from one tenant of our flat to the next, and all the detailed stuff that this entails. In an industry where standards are not always as high as they might be, Emily's approach is refreshing and commendable.
Roger · 29 April 2023
Agent replied · 27 August 2023
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
★★★★★ 5/5
GoogleHey hey London, need a dream work with Stephen Saidu to Help us out with our research. Always proactive and with a smile that makes you questioning. Always over delivering and a professional. Thanks you sir.
George · 21 April 2024
Agent replied · 20 June 2024
Dear George, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our West London office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleAmrita was such a big help. She was always on top of everything and helped us move into our flat with no issues whatsoever.
Rogin · 29 July 2019
Agent replied
Hi Rogin, thank you for commending Amrita on her hard work.
★★★★★ 5/5
The Trusted Agent TenantTransparent, Professional and Easygoing.
Luke is very transparent and easy to reach. The overall process went very smooth all the way from my very first phone call until moving day. 5/5.
JC · 9 December 2016
Agent replied · 12 December 2016
Thank you for giving Luke such positive feedback JC. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
The Trusted Agent TenantBrilliant service
Luke was and still is very helpful agent . Very kind and professional person. Always find answers for any queries we had. Taking good care of tenants.
Paulina · 1 November 2016
Agent replied · 5 December 2016
Thank you for giving Luke such positive feedback Paulina. We're happy to have you as a client.
★★★★★ 5/5
The Trusted Agent LandlordAnother Good Experience
Shadey managed the completion of one tenancy and the commencement of another smoothly and efficiently and kept me advised of progress during each step of the process
Stephen · 1 September 2016
Agent replied · 2 September 2016
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
★★★★★ 5/5
The Trusted Agent TenantGreat help!
Tonte has been really helpful in sorting out some problems in our flat - always quick to give me a call and keep me in the loop.
Vanessa · 11 July 2016
Agent replied · 11 July 2016
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
★★★★★ 5/5
GoogleValentin was great when buying a property in Park Royal, really helpful and always around when we needed viewing etc.
Rosie · 16 October 2020
Agent replied
Hi Rosie, thank you for your feedback! We hope you enjoy LiFE in your new home!
★★★★★ 1/5
GoogleBeki Smith was really helpful in dealing with the contract renewal. The service was very efficient and friendly.
Agil · 31 March 2021
Agent replied · 27 August 2023
Hi Agil, thank you for your feedback!
★★★★★ 5/5
The Trusted Agent TenantHelpful and prompt
I dealt with Tonte regarding two issues, in both cases he was very courteous, helpful and prompt, and provided a quick turnaround witih regards to a solution
Ronan · 25 January 2016
Agent replied · 25 January 2016
Thank you for such a positive feedback. We're happy we could help, please, do not hesitate to contact us in the future.
★★★★★ 5/5
GoogleMusawer & Amrita made this process very easy for me. Great communication through out. Definitely would use life residential again!
Wenbo · 27 August 2020
Agent replied
Hi Wenbo, thank you for your feedback. We're really glad to hear of your good experience and we'll be here if you need us in the future!
★★★★★ 5/5
GoogleThe agent that showed me the property I ended up renting was very responsive and answered all my questions in a timely manner. Overall, the process was very fast, the referencing checks were pretty straightforward and I definitely recommend using LiFE Residential!
Sofia · 18 November 2023
Agent replied · 25 November 2023
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
GoogleOur property manager Rebecca Cannon was very helpful during our rental period, she was very professional and friendly, always responsive to our questions and gave us the professional documents we needed, very happy to have her as our property manager!PositiveResponsiveness, Quality, Professionalism
Bingshu · 21 June 2022
★★★★★ 4/5
The Trusted Agent TenantProfessional property management
Ineta picked up an issue which was left over by a previous agent, ramped up and took it through to completion. Very professional in the approach.
Deepak · 3 January 2017
Agent replied · 4 January 2017
Thank you for your positive review for Ineta Deepak. We are thrilled we could be of assistance.
★★★★★ 1/5
GoogleVery unprofessional company, sends email addressed to the wrong names, agents lacking basic respect & decency.
Clare · 21 January 2026
★★★★★ 5/5
GoogleThanks Bruce and his colleagues for helping me rent the flat. The services here are good and everything is very convenient.
Edward · 15 March 2020
Agent replied
Hi Xiaoyu, thank you for your feedback.
★★★★★ 5/5
The Trusted Agent LandlordProfessional Service
As a Landlord you want a quick and efficient service from you property manager, Alice always provides this and does it in a very professional manner.
David · 20 May 2016
Agent replied · 25 May 2016
Thank you for such a positive feedback. We're happy we could help.
★★★★★ 5/5
The Trusted Agent TenantCharlotte Bloom ! excellent support
Charlotte Bloom has been very much helpful during my tenancy dealing with a number of issues. She is so professional and very prompt. Many thanks Charlotte!!
KALYANA · 17 March 2016
Agent replied · 18 March 2016
Thank you for such a positive feedback. We're happy we could help. Please, do not hesitate to contact us if you require anything else.
★★★★★ 5/5
The Trusted Agent TenantFirst class service
Asli has looked after the flat I have rented from Life Residential over the last year. I have found her to be a great assistance in expediting any requests for maintenance that we have had and for keeping me informed of progress.
This is first class service and has meant that I have never had any worry that our requests would become protracted or delayed.
I commend her and the team in Life Residential.
Steve · 26 February 2016
Agent replied · 29 February 2016
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
★★★★★ 5/5
GoogleKareena Bhurosah was very helpful and professional.
Justin · 1 October 2022
Agent replied
Hi Justin, thank you for your feedback, great to hear Amrita did a good job.
★★★★★ 5/5
GoogleVery nice friendly stuff.Everything was done on time
Thank you to Mo Marstani for great job
Highly recommend him very professional
Angelica
Olesja · 28 August 2019
Agent replied
Thank you Olesja for the review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.