Trusted Agent profile · Acton · Greater London
Verified
★★★★★
1,227 reviews across 3 platforms
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,227 reviews on three platforms, including 695 Google reviews rated 4.2.
695
Reviews on Google
This office
21
Reviews on Facebook
This office
511
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ...Read all 4 from sellers
It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ...Read all 8 from buyers
Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ...Read all 166 from landlords
Recently I rented a flat via Life Residential and have got Kristina as my property administrator. Firstly during the reference process, Kristina was able to get ...Read all 306 from tenants
LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.
Every review we hold for the Acton office, from every platform, shown as written. First names only.
5/5
GoogleBen, Bruce and Kristina made renting with them a wonderful experience. The constant and clear communication made sure I wouldn't have to worry about anything. Most certainly my best experience so far!
Hi Richard, thank you for your review. Great to hear that Ben, Bruce and Kristina have done a good job.
5/5
GoogleGreat Service and Team Effort The team at Life Residential has been very proactive and transparent in the way they handle the management and lettings of the property. This is useful for buyers located in another country, especially in today's current pandemic climate. Many thanks to Cristina, David, Jose, and Hannah. We are very appreciative of their efforts.PositiveProfessionalism
5/5
GoogleI had an excellent experience with life residential. Special thanks to Benjamin and his team, whole process from start to finish was seamless. Keep it up the good work :)
Hi Castia, thank you for the feedback. It's great to hear Benjamin and the team did a good job!
5/5
GoogleI have been with LiFE for a couple of years now on multiple properties and have always received the best, most professional service out of all of my letting agents. In particular the property managers (notably Sergi and David), account managers (Umaymah and Rasa) and letting agent (Olivia). All of whom always keep me fully updated, offer valuable advice, work effectively to get the best for me as a landlord and extremely knowledgeable and prompt whenever called upon. Thanks to all the team for their continued service. SP
Hi Shalin, thank you for your feedback. It's great to hear that the LiFE team assisted you and did a good job. We'll pass on your thanks to the team.
5/5
The Trusted AgentAttentive, proactive and helpful
Joe has been the most attentive and proactive agent! He responded to all our queries promptly, and has been very helpful in the whole lease renewal process. Thank you, Joe! And keep up the great work!
Thank you very much for your review. We really appreciate your comments.
5/5
GoogleThe team is really Professional. Andrey showed me the property i was interested in and he was really great. He listened to my requirements very carefully and guided me perfectly.
Dear Sukhveer, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
GoogleBehind every well-functioning home is an efficient property manager, and we certainly have that in Ms Rebecka Hegardt. Rebecka has consistently provided excellent and consummate service ever since she became our property manager at the start of April 2019. Since then, we have had the opportunity to interact with her several times on teething household issues and we have come away impressed by her great initiative and sheer professionalism. As the household issues were causing us significant inconvenience, we were glad for her prompt responses and timely interventions. For instance, requests for repairs were addressed immediately and the repairmen arrived within the day to resolve the issue. We are definitely very blessed and fortunate to have Rebecka as our property manager! Tack så mycket, Rebecka!
Thank you Joshua for the review.
5/5
GoogleI have recently taken the flat through this agencies. The process is really good and speedy. So far everything going really smooth and nice :-) Thanks Benjamin for you wonderful help
Hi Saravanan, thank you for your feedback. We're glad you found the process positive and enjoy your new home! :-)
5/5
GoogleIt was nice doing business with Life Residential. Valentine the sales manager is highly recommended. Managed to complete on time on our purchase due to his cooperation and professionalism. Will use them again:
Dear Anthony, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
The Trusted AgentFanstastic customer service
Lukasz has been a fantastic point of contact from the moment we moved in to our new property. His manner is always friendly and helpful, prompt responses and excellent results in any query we've had.
Thank you for such a positive feedback. We're happy to have you as a client.
5/5
The Trusted AgentGreat assistance
Since we have moved into our flat in March, Lukasz has been everso helpful, his response was always fast and efficient, moreover, all the arrangements he made were convenient and has positive results. Many thanks!
Thank you for such a positive feedback. We're happy to have you as a client.
5/5
The Trusted AgentHelpful and responsible
Roseanne and her team at LIFE was very helpful when I had to work with the current tenant to work out vacating details as a buyer. Easy to work with, most communication done via email.
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
1/5
Googlethe worst real estate agency in London. on the verge of fraud, once the contract is signed they disappear and today after 4 months I am waiting for the deposit. they don't put us in contact neither with the landlord nor with the depot company and every time they are called they don't answer or they say they will update. a total shame.
Hi Simone, thank you for your feedback. We're sorry you're unhappy with the service provided, this is not what we want at all. Please contact info@liferesidential.co.uk should you wish to discuss your reported issues further. Thank you.
4/5
The Trusted AgentTonte - great property management
Having moved to a new apartment in Lewisham, Tonte has been very helpful and friendly, responding quickly and efficiently to all my emails and sorting out issues promptly. Thank you Tonte for all your help!
Welcome to new home, we hope you'll love it here! We appreciate your kind feedback and we'll work to further exceed your expectations.
5/5
The Trusted AgentEleanor is truly an excellent agent - One of LIFE's best.
Eleanor is the manager of the property we rent, and it is always a pleasure to deal with her. She is kind, has excellent communication skills and is always efficient and quick. A true professional!
Thank you for your kind feedback and we'll work to further exceed your expectations.
5/5
The Trusted AgentExcellent young professional delivers a great first meeting
Marcus immediately made us feel at ease and confident of his sincerity and professionalism. He was engaging and enthusiastic and completed the meeting with everything tied up and clear. Thank you Marcus and well done.
Thank you for such a positive feedback. We're happy doing business with you.
5/5
The Trusted Agentefficient and friendly service
Simona is doing a great job looking after our studio apartment., She has kept us fully informed and action has always been timely and effective.contact with us has a;ways been friendly and professional. Many thanks..
Thank you very much for your feedback. We're glad to have you as a client and we're always at your service, should you need us.
5/5
GoogleExcellent service - first time dealing with @ Miss Brooke Nickless and helped to keep us and our Tenent updated. On hand to assist with any queries
5/5
GoogleThe agents are amazing, really keen to help and get all done as soon as possible. Benjamin Dayo and Kristina Valuzyte, both deserve 5 stars for their work. Thank you guys.
Hi Henrique, thank you so much for your lovely review.
5/5
GoogleMy First Time renting in the uk, Amrita and Ben were so helpful and professional. I was settled down so fast, and everything was fine. A+++ 5 stars
Hi Luca, thank you for your feedback. Great to hear.
5/5
The Trusted AgentPleasure to deal with
Giorgia has restored my faith in property management. Her cheery emails and regular communication made my whole experience as painless as possible. She's a credit to the company and a delight to deal with.
Thank you for taking the time to give Giorgia such positive feedback Amanda. We are thrilled you would recommend her service, and please let us know if we can be of any further assistance.
5/5
The Trusted AgentResponsive
Alla has been very responsive from the moment she became our Property Manager and actions important issues in a very effective and prompt manner. Thank you , Alla, for your professionalism. Jo - SACO
Thank you for giving Alla such positive feedback Jo. We're happy we could help and please let us know if you require any further assistance.
5/5
The Trusted Agentbest service to date
Ineta has been very responsive to my enquiries and impre importantly 'makes things happen' This is in vast contrast to previous persons who held this role. These views are also shared by my tenant.
Thank you for giving Ineta such positive feedback Geoff. Please let us know if we can help you with anything else.
5/5
GoogleHad a really smooth and easy renting experience with LiFE. Amrita was so helpful every step of the way no matter how many questions I had for her. Would recommend!
Hi Lewis, thank you for your feedback on Amrita and renting with LiFE. We'll make sure this is passed on to her!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."
8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."
306 reviews from tenants, rated 4.7 out of 5 on average. For example, Qifan wrote: "Recently I rented a flat via Life Residential and have got Kristina as my property administrator. Firstly during the reference process, Kristina was able to get ..."
Tell us what you need and we'll pass your enquiry to LiFE Residential and up to three other top-rated agents near Acton.
