Trusted Agent profile · Acton · Greater London
Verified
★★★★★
1,217 reviews across 3 platforms
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,217 reviews on three platforms, including 685 Google reviews rated 4.2.
685
Reviews on Google
This office
21
Reviews on Facebook
This office
511
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ...Read all 4 from sellers
It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ...Read all 8 from buyers
Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ...Read all 166 from landlords
Recently I rented a flat via Life Residential and have got Kristina as my property administrator. Firstly during the reference process, Kristina was able to get ...Read all 306 from tenants
LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.
Every review we hold for the Acton office, from every platform, shown as written. First names only.
5/5
The Trusted AgentI had a great pleasure to have Lord as my Agent in the process of finding my new place. I'm very happy in my new beautiful apartment! Highly recommend Lord to anyone looking for their new home!
We hope you'll enjoy your new home. We appreciate your kind feedback and we'll work to further exceed your expectations.
5/5
The Trusted AgentExcellent
Lukasz Swiat is extremely efficient. He always replies to my emails promptly and arranges to get all the property related problems solved ASAP. I am extremely satisfied with his performance and services provided over the past year.
Thank you for such a positive feedback. We're happy we can be of assistance. Please, do not hesitate to contact us in the future.
5/5
The Trusted AgentExcellent service
Agnes has been a thorough professional through all our interactions. She has always been very prompt and helpful in responding to all our queries and we really appreciate having her as the property manager for our flat..
Thank you for such a positive feedback. We're happy to assist you. Please., do not hesitate to contact us in the future. .
5/5
The Trusted AgentRenewal of Lease - MO 7 Baythorne House
I am extremely satisfied with the service I have received from Geri Georgieva. She is extremely professional, helpful and competent.. I am impressed by her promptness in dealing with the renewal and the increase achieved. LM Nagpaul
Thank you for a positive feedback. We're happy to have you as a client.
5/5
GoogleI recently had two faults with the toilet and the washing machine and Karishma has been super responsive and helpful. Great service from LR from signing the contract to follow up of issues.
This is great Luca, we're glad to hear everything has been resolved.
5/5
The Trusted AgentGreat personal service from LiFE and Jelena
Throughout the completions process, Jelena was always at hand to provide whatever help and information I needed. Always professional and friendly in her communications and made me feel comfortable during the entire handover period. Thanks Jelena.
Thanks for your kind review Shalin. We are thrilled that you have had a good experience with us and that Jelena made a great impression on you. Thanks again and please let us know if you require any further assistance.
5/5
The Trusted AgentReally nice and friendly
Debbie is a really nice lady, she can reply your email as soon as possible. Also, she has much patience to do with any issue. She is very conscientious and friendly. I trust everyone loves her.
Thank you for taking the time to give Debbie such positive feedback Shunwei. We are thrilled you are happy with her service, and please let us know if you require any further assistance.
5/5
The Trusted AgentExcels at property management!
Kymberly has been very helpful throughout our tenancy. We appreciate her prompt and effective communication and problem solving approach and wish her all the very best in future and success in her career. Ruby and Aman
Thank you for giving Kym such positive feedback Ruby and Aman. We're happy we could help and we'll endeavour to continue exceeding your expectations.
5/5
The Trusted AgentExcellent respond to my request!
Hi, I would like to give a bit THANK YOU to Aneta for solving my problem with leaking kitchen tap immediately and very professionally. The tap was replaced within few days! Thank you again. Nadezda T.
Thank you for giving Aneta such positive feedback Nadia. We're happy we could help and please let us know if we can be of any further assistance.
5/5
The Trusted AgentVery Helpful
Mr. Volkov was very helpful and quick in sorting out our issue. When we communicated he was very friendly and polite. He was very quick in responding back to us which was very appreciated. Thank you.
Thank you for giving us such a good word Anna. We're happy we could help and we'll endeavour to continue exceeding your expectations.
5/5
The Trusted AgentDown to earth and focused on the job
Endrit was very hands on with our letting. He made valuable suggestions re preparing the apartment and was realistic with market rent advise. He was responsive to our requests and was a pleasure to deal with.
Thank you very much for your kind review Alex. We are thrilled you decided to let your property with us and that you were happy with our service.
5/5
The Trusted AgentVery helpful and provided with better options available
Shadey is very helpful in short-listing property, giving me better option and for best price suits expectation. As it was brand new flat providing timely updates with progress and availability.. I am thankful for his suggestion.
Thank you for giving us such positive feedback Senthil - welcome to your new home. We're happy we could help and please let us know if we can be of any further assistance.
5/5
GoogleBeki Watkins and team have been amazing in helping resolve a recent issue with hot water at my apartment. They were quick to respond and were always on top of it
Hi Vishnu, thank you for your feedback on Beki and the rest of the team in dealing with the issue at your apartment. Great to hear it's resolved and that it was done efficiently - that's what we like to hear.
5/5
GoogleAlessio was very helpful throughout and proactive. He communicated with me regularly to give me updates and the issue was resolved in the smoothest way. Really fantastic work. Thank you very much!
Hi there, thank you for your feedback. We are glad that Alessio has done a fantastic job and that your issue was resolved smoothly. We will pass on your appreciation.
5/5
GoogleBen, Bruce and Kristina made renting with them a wonderful experience. The constant and clear communication made sure I wouldn't have to worry about anything. Most certainly my best experience so far!
Hi Richard, thank you for your review. Great to hear that Ben, Bruce and Kristina have done a good job.
5/5
GoogleGreat Service and Team Effort The team at Life Residential has been very proactive and transparent in the way they handle the management and lettings of the property. This is useful for buyers located in another country, especially in today's current pandemic climate. Many thanks to Cristina, David, Jose, and Hannah. We are very appreciative of their efforts.PositiveProfessionalism
5/5
GoogleI had an excellent experience with life residential. Special thanks to Benjamin and his team, whole process from start to finish was seamless. Keep it up the good work :)
Hi Castia, thank you for the feedback. It's great to hear Benjamin and the team did a good job!
5/5
GoogleI have been with LiFE for a couple of years now on multiple properties and have always received the best, most professional service out of all of my letting agents. In particular the property managers (notably Sergi and David), account managers (Umaymah and Rasa) and letting agent (Olivia). All of whom always keep me fully updated, offer valuable advice, work effectively to get the best for me as a landlord and extremely knowledgeable and prompt whenever called upon. Thanks to all the team for their continued service. SP
Hi Shalin, thank you for your feedback. It's great to hear that the LiFE team assisted you and did a good job. We'll pass on your thanks to the team.
5/5
GoogleThe team is really Professional. Andrey showed me the property i was interested in and he was really great. He listened to my requirements very carefully and guided me perfectly.
Dear Sukhveer, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
The Trusted AgentAttentive, proactive and helpful
Joe has been the most attentive and proactive agent! He responded to all our queries promptly, and has been very helpful in the whole lease renewal process. Thank you, Joe! And keep up the great work!
Thank you very much for your review. We really appreciate your comments.
5/5
GoogleBehind every well-functioning home is an efficient property manager, and we certainly have that in Ms Rebecka Hegardt. Rebecka has consistently provided excellent and consummate service ever since she became our property manager at the start of April 2019. Since then, we have had the opportunity to interact with her several times on teething household issues and we have come away impressed by her great initiative and sheer professionalism. As the household issues were causing us significant inconvenience, we were glad for her prompt responses and timely interventions. For instance, requests for repairs were addressed immediately and the repairmen arrived within the day to resolve the issue. We are definitely very blessed and fortunate to have Rebecka as our property manager! Tack så mycket, Rebecka!
Thank you Joshua for the review.
5/5
GoogleI have recently taken the flat through this agencies. The process is really good and speedy. So far everything going really smooth and nice :-) Thanks Benjamin for you wonderful help
Hi Saravanan, thank you for your feedback. We're glad you found the process positive and enjoy your new home! :-)
5/5
GoogleIt was nice doing business with Life Residential. Valentine the sales manager is highly recommended. Managed to complete on time on our purchase due to his cooperation and professionalism. Will use them again:
Dear Anthony, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
The Trusted AgentFanstastic customer service
Lukasz has been a fantastic point of contact from the moment we moved in to our new property. His manner is always friendly and helpful, prompt responses and excellent results in any query we've had.
Thank you for such a positive feedback. We're happy to have you as a client.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."
8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."
306 reviews from tenants, rated 4.7 out of 5 on average. For example, Qifan wrote: "Recently I rented a flat via Life Residential and have got Kristina as my property administrator. Firstly during the reference process, Kristina was able to get ..."
