Every review we hold for the Acton office, from every platform, shown as written. First names only.
★★★★★ 4/5
View AgentsEfficient, professional and friendly service from the LIFE lettings service
In my dealings with Wilmari, she was friendly, professional and efficient. She answered my questions promptly. A great example to others! My only suggestion to improve would be for the lettings service to provide a more integrated/seamless service with the management service LIFE provide.
Merran · 23 September 2016
Agent replied · 23 September 2016
Thank you very much for such a good word Merran. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
GoogleHighly recommend Amrita. She is very efficient in handling queries and concerns and help to find best suitable property as per need.
She is also very effective in handling post occupational concerns. Very happy with the property and servoser
Mahesh · 15 March 2020
Agent replied
Hi Mahesh, we're really pleased to hear that Amrita has assisted efficiently in helping you find a great property. We hope you enjoy your new home.
★★★★★ 5/5
GoogleFirst time using Life Residential. The team was very efficient and answered any questions I had promptly. On arrival, the flat was clean and everything was perfect. Thanks to Benjamin, Bruce and Marta for making the move in so simple.
Jeffrey · 4 October 2019
Agent replied
Hi Jeffrey, it's great to hear that you had a good first experience with us. We'll pass on your thanks to Benjamin, Bruce and Marta.
★★★★★ 5/5
View AgentsGreat cordial service
Overall, Life Residential service was very detailed, flexible and fast. Our agent Lord Cobblah was very helpful and always available to answer our questions and help us with the entire process. I would gladly have him as an agent again! Thank you for everything.
Diana · 22 February 2016
Agent replied · 24 February 2016
Thank you for such a positive feedback. We're happy we could help and please let us know if we can be of further assistance.
★★★★★ 5/5
View AgentsGreat service
Geri was extremely helpful with the renewal of a tenancy. Everything needed was done promptly and efficiently and she also demonstrated an excellent knowledge of landlord and tenant law pointing out something that could have caused a problem for me.
Thank you Geri !
Colin · 22 January 2016
Agent replied · 25 January 2016
Thank you for such a positive feedback. We're happy we could help.
★★★★★ 5/5
GoogleI was looking for a flat in London for my family and I had a viewing with Amrita Rathod.
She was very kind and helpful throughout the whole process, making sure everything was done quickly and easily. Thank you Amrita!!
Athanasios · 28 August 2019
Agent replied
Thank you Athanasios for the review!
★★★★★ 5/5
GoogleGio was helpful. Good response time
Dominique · 10 March 2024
Agent replied · 24 March 2024
Dear Dominique, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gio. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
View AgentsGreat experience with our property manager
Dovile has always been so responsive and efficient by helping us no matter the issue we had during our tenancy. She takes care of everything in a very professional way. She's a nice and trusty agent, always available for the tenants she's covering.
Sydnee · 16 February 2017
Agent replied · 16 February 2017
Thank you for giving Dovile such positive feedback Sydnee. We're happy we could help and please let us know if you require any further assistance.
★★★★★ 5/5
View AgentsA very professional service from Maria.
As a landlord with very little time on my hands, Maria took care of arranging remedial works on my property and replaced some items of furniture in a short space of time saving me a major headache. A highly commendable service and individual,
Malik · 15 February 2017
Agent replied · 16 February 2017
Thank you for giving Maria such positive feedback Malik. We're thrilled you are happy with our service, and please let us know if we can be of any further assistance.
★★★★★ 1/5
FacebookFrom: Lee
Sent: 09 December 2016 13:31
To: Giorgia Patchett
Subject: Re: Fire Alarm 41 Bodiam
Hi Giorgia,
As I was unable to attend work today due to the fire alarm sounding all night.
I have discovered that when I turn the hob on the the Electrics to the apartment trip.
Could this be attended to ASAP to enable to cook whilst not be able to attend work?
Kind regards Lee
Still no reply............ 17/12/2016
Lee · 17 December 2016
★★★★★ 5/5
View AgentsAlways gets back to me
I have not met Wilmari but she has provided me with a most efficient service in responding to emails and phone calls. She is most reliable in keeping landlords informed and answers questions immediately. Thank you Wilmari - keep up the good work.
Sandra · 8 November 2016
Agent replied · 8 November 2016
Thank you for giving Wilmari such a good word Sandra. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
View AgentsVery helpful and kind agent
Communicating with Elena is always easy and prompt. As soon as I told her about my broken washing machine she took care of the entire process and gave me daily updates.
Thank you Elena!
By far the best experience I had with agents.
Dor · 3 November 2016
Agent replied · 3 November 2016
Thank you for your kind review Dor. We are thrilled you were happy with Elena's service.
★★★★★ 5/5
View AgentsThere was a problem with the washer/dryer in my flat and Gabriella sourced a
replacement, organised to have it fitted in a very efficient and polite manner.. I would have no hesitation in recommending her and hopes she looks after all my flats!
Sanjeev · 29 September 2016
Agent replied · 29 September 2016
Thank you for giving us such positive feedback Sanjeev. We're happy we could help and please let us know if we can be of any further assistance.
★★★★★ 5/5
GoogleI had a very good experience with life residential, they have been very supportive and responsive. George, in particular, was super helpful from start to finish, in terms of finding the perfect property for myself ans my husband and going through the process of finalising the rental of the property. Since moving he has also been in contact to help with any queries, which has also been very helpful. I would highly recommend life residential and George in particular if looking for a nice property in West London.PositiveResponsiveness
Nadia · 25 August 2021
Agent replied
Hi Nadia, thank you for your feedback. We're pleased George was super helpful!
★★★★★ 5/5
View AgentsKind, helpful, dynamic & very responsible
I am glad to have been dealing with Charlotte. She is always keen to help. She is really a responsible agent. She tries her very best and getting the stuff done at the end of the day.
I am really pleased with her.
Kaveesh · 11 January 2016
Agent replied · 12 January 2016
Thank you for your review. We really appreciate your comments.
★★★★★ 5/5
GoogleI’m glad I came across this company! They have been extremely hands on and there for me 24/7. I want to give a huge THANK YOU to Noor who has literally helped me no matter how big or small my queries have been. Truly appreciated and I recommend you guys to anyone!
Karla · 13 February 2023
★★★★★ 1/5
GoogleThis agency is terrible, I popped in twice and gave my details and asked to view a few properties, their answer was we will get in touch, I also emailed them, to this day there is no response from those people. Stay away and dont waste your time, there are much better agencies out there
Vladimir · 24 January 2024
Agent replied · 24 March 2024
Dear Vladimir, I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
View AgentsProperty Search
It was an absolute pleasure working with Shadey back in October last year, when I was searching for a new apartment. He was always professional, responsive, and very helpful if ever I had any questions. Many thanks to him and his team.
JR · 17 February 2017
Agent replied · 17 February 2017
Thank you for taking the time to give Shadey such positive feedback JR. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
View AgentsGreat service
Giorgia helped with a leaking boiler. She was very quick with her responses, booked a contractor in about an hour and always followed up with me to check how it went. She's very friendly too. The best service I had so far
Asiya · 6 January 2017
Agent replied · 6 January 2017
Thank you for giving Giorgia such positive feedback Asiya. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 1/5
GoogleIf you choose life residential, forget about your initial security deposits. They won't give the money back. They won't response for any maintenance call during the tenancy. At last they will give you an extra bill for the maintenance work that they have done after our tenancy. Worst experience!!!
Vishnu · 21 May 2024
Agent replied · 20 June 2024
Dear Vishnu, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Katie, Customer Relations Team
★★★★★ 5/5
GoogleVery professional team especially Musawer which he got in touch quiet frequently to make sure everything was running with my moving and staying in the new flat rented. Highly satisfied with the service which I received. Well done
Giuseppe · 2 December 2019
Agent replied
Hi Giuseppe, thank you for your feedback. We are pleased to hear that you had a great experience and Musawer did a good job.
★★★★★ 5/5
View AgentsEfficient and prompt response
LIFE residential always responds to queries very promptly and efficiently, and I am very pleased with the service so far. Recently, I was pleasantly surprised how quickly my problem with leaking pipe was dealt with, thanks to Alice Govan at the agency.
In · 4 November 2016
Agent replied · 7 November 2016
Thank you very much for giving us such a good word. We're happy we could help and we'll endeavour to continue exceeding your expectations.
★★★★★ 5/5
View AgentsShadey was extremely helpful, reliable and professional throughout my renting process. I was always kept up to date and informed and any queries were responded to quickly and efficiently. I would highly recommend Shadey and Life Residential. to anyone looking to rent.
Geraldine · 25 September 2016
Agent replied · 26 September 2016
Welcome to your new home Geraldine - we hope you'll love it here! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
★★★★★ 5/5
GoogleIt was a great experience in searching home with Life residential. I have got excellent service from them, they are very professional. Especially I would like to pass my thanks to Riccardo Russo for his great co-operations and efforts to conduct the arrangements for viewing of properties which are absolutely fit with the requirements.
Shubhendu · 15 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
