Trusted Agent profile · Acton · Greater London
Verified
★★★★★
1,217 reviews across 3 platforms
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,217 reviews on three platforms, including 685 Google reviews rated 4.2.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ...Read all 4 from sellers
It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ...Read all 8 from buyers
Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ...Read all 166 from landlords
Recently I rented a flat via Life Residential and have got Kristina as my property administrator. Firstly during the reference process, Kristina was able to get ...Read all 306 from tenants
LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.
Every review we hold for the Acton office, from every platform, shown as written. First names only.
5/5
View Agentsefficient, kind, reliable
I had Roseanne as property manager for about 1 month. Currently, as landlord, I am very satisfied with her level of professionalism and efficiency. She has chased all utilities to ensure change of details as I requested.in an efficient manner. Looking forward to continuing dealing with her..
Thank you for such a positive feedback. We're happy to have you as a client.
5/5
View AgentsSuper Service at LIFE Residentail
I would like to say a big thank you to Alex Hansard being responsible for renewing the tenancy agreement for my daughter. Very polite and always prompt to help with any query and request. Thank you Alex you are reason to come to LIFE Residential. Christina Christofi
Thank you for such a positive feedback. We're happy we could help.
5/5
GoogleI had a good experience with LiFE Agency. They are quickly responding on all the queries and supporting with all the questions. I would like to point out that Benjamin, Bruce and Xantia were extremely helpful and pleasant to communicate with. Thank you
Hi Lizaveta, thank you for your feedback. It's great to hear you've had a positive experience with the LiFE team.
5/5
GoogleWill highly recommend Life. They found a tenant for my property in literally minutes. That’s how fast it was. Excellent service especially Amrita has been fantastic through out. Have been thoroughly impressed by how she would keep me updated with everything. Highly dependable
Thank you for the review!
5/5
GoogleGreat professional staff! Riccardo was very very helpful and answered all my questions at all times which made my experience smooth and stress free!
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleThe agency is very professional and efficient. They were very helpful throughout the process of moving in. Amrita was especially exceptional as she answered all of our queries and solved all of our issues. She made moving in as stress free as possible.
Thank you Chealsea for the review, we really appreciate it.
5/5
View AgentsProfessional Service and great people
We have a great experience living in such a modern and comfort flat for the last 2 years. Maria is always there to help us. What impressed us most is her proficiency and kindness. We would definitely recommend her and her agency to anyone we know.
Thank you for taking the time to give Maria such positive feedback Haixiang, We are thrilled you are happy with her service and we hope you are enjoying LiFE in London!
1/5
Facebook?Life Residential are the WORST estate agents. Today is the 3rd time they have let themselves into my flat without permission! Shame on you @LifeResProperty - I'm moving out to get away from them. People, think long and hard before signing a contract with these cowboys!!!!
To LIFE Residential, Do NOT copy and paste your pathetic auto response about how my property manger will be in contact.
5/5
View AgentsVery Excellent Staff
Mr. Yerko is one of the best agent I deal with. He is knowledgeable and he solve a financial problem that was an outstanding . I appreciate his valuable support and work. Thank you & I wish him all the best in his work and career.
Thank you for giving us such positive feedback Fatima. We're happy to have you as a client.
5/5
View AgentsGreat service
Ineta is very polite, approachable, proactive, personable and delivers excellent service.. For example, Ineta quickly and effectively resolved several flat-related issues for us while communicating any progress/problems with us throughout. More generally, Ineta is always keen to ensure we are happy and comfortable in our property.
Welcome to your new home, we hope you'll love it here! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
1/5
GoogleThey must’ve fabricated their “awards” as I’ve been a tenant with this agency for 2 years. Their customer service is none existent and they are literally the worst at communicating and emailing, especially when it comes to returning deposits. They lack professionalism and people skills.
Dear Felicity, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, katie.
5/5
GoogleI have been working with Life Residential for a while and i can say their service has been excellent. In particular Sergi DSantos has been very helpful with regard to making appointments and has provided fantastic customer service. I would highly recommend.
Thank you Robert for the review!
5/5
GoogleMo Marstani & Eduard Dedgjonaj helped us throughout the agreement procedure. They made it quite smooth even during the lockdown times through video tours of the apartment & document verification over the video chats. Thank you guys once again!
Hi Vikram, thank you for your nice feedback! It's great to hear how smooth the process was amde even during the lockdown period.
5/5
View AgentsEfficient and courteous service!
Yerko is quick in following up my recent request and this has helped greatly to reduce additional steps needed on my part to process the same request. Thanks Yerko for that excellent service and all the very best to you in your career at Liferesidential.
Thank you for giving Yerko such positive feedback Doris. We're happy doing business with you - please let us know if we can be of any further assistance.
5/5
View AgentsSam Jones
Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and professional and a good sense of humour. Made us feel very welcome so we are very grateful.
Thank you for giving Sam such positive feedback Anton. We're happy we could help and we'll endeavour to continue exceeding your expectations.
5/5
View AgentsAppliance repair
There has been a marked improvement in the service I am getting from life residential since Ineta took over the management of the property i live in currently She has kept me informed about what is happening and has delivered when she said she would
Thank you for giving us such positive feedback Sreeraman. We're happy you are pleased with our service.
5/5
View AgentsProfessional and Committed to Customers Needs and Expectations
Being a foreigner living in the UK, I was concerned about having everything about my new home properly set and safe, and I also had a restricted time frame to sort it out. Shadey took charge of the process and allowed it to run smoothly.
Welcome to your new home Marcia, we hope you'll love it here! We appreciate your kind feedback and we'll work hard to further exceed your expectations.
5/5
View AgentsReally glad to have Michelle as the property manager
If you have Michelle as your property agent, you will have your peace of mind when it comes to issues related your apartment. She been a a delight to work with and has always promptly responded to any queries, complaints or issues at the apartment.
Thank you for such a positive feedback. We're happy we could help.
5/5
GoogleAmazing service and highly professional, attentive and friendly staff! Impeccable assistance throughout the entire process of renting and moving in, and continous support! You cannot go wrong with Life Residential. They make things so easy, it's super convenient. I would rent again with them in the future. Highly, highly recommend Life residencial . Thank you Dimple for such amazing support last time. You rock!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
View AgentsFantastic!
Tonte is an efficient, friendly and fantastic Property Manager! Any time I have an issue with my property, he is swift to respond and any issue is fixed quickly and professionally. His friendly manner also makes reporting any issues so much easier and stress free.
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
5/5
View AgentsExcellent job!
Romina is a hardworker and very diligent at her job! She responds to her emails promptly and has a very good attitude in managing situations and expectations. She has shown great effort so far and I am (as a tenant) very satisfied of her work!
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
5/5
GoogleHad a great experience in viewing rental properties with Life Residential. Was in touch with Andrey, who was very professional and took time to understand my needs. Throughout the process, they were responsive, and always available to answer my questions.
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
GoogleAmrita, Bruce & Marta really made this process easier for us. They have been really helpful & are always available in case of any query. Thank you LiFE Residential for helping us find a beautiful home so quickly.
Hi Archi, thank you for your feedback on Amrita and Bruce. We're really pleased that you have found a home with LiFE Residential and wish you many happy moments there.
5/5
View AgentsAmelia is a great agent
Amelia is the only agent I've met who is so professional and helpful. I have been in London and on the same house fro 3 years now and it's the first time I solved a problem in less then 1 week, thanks to Amelia.
Thank you for giving Amelia such positive feedback Laura. We're happy we could help and we'll endeavour to continue exceeding your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."
8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."
306 reviews from tenants, rated 4.7 out of 5 on average. For example, Qifan wrote: "Recently I rented a flat via Life Residential and have got Kristina as my property administrator. Firstly during the reference process, Kristina was able to get ..."
