Trusted Agent profile · Acton · Greater London
Verified
★★★★★
1,217 reviews across 3 platforms
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,217 reviews on three platforms, including 685 Google reviews rated 4.2.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ...Read all 4 from sellers
It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ...Read all 8 from buyers
Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ...Read all 166 from landlords
I've had Gabriella as the property manager for an apartment a friend and myself rented for a couple of years and recently moved out. She was very helpful in ...Read all 306 from tenants
LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.
Every review we hold for the Acton office, from every platform, shown as written. First names only.
5/5
GoogleKrissma kept me updated all the time regarding the quotes and work that carried out on the flat. I found her very professional and competent.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
View AgentsFirst Class Service
Geri Georgieva provided excellent, professional, hassle free service. Herself and LIFE RESIDENTIAL are a pleasure to deal with. As an overseas Landlord she made everything quick and easy and even managed to negotiate an increase in rent and a long term contract. Thank you Geri - you are fantastic!
We appreciate your kind feedback and we'll work to further exceed your expectations.
5/5
GoogleThomas Chan my property manager has been most prompt and professional in his managing of our apartment. He is the best property manager I have had for the past 12 years. He has a positive work attitude and has always kept me updated following maintenance works or repairs.
Dear Angela, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
View AgentsProfessional, helpful and competent
Sarah is very knowledgeable, helpful and courteous. When she took over the management of our property there were multiple issues that had not been addressed for a long time. She worked through them very meticulously and ensured that they were resolved to our satisfaction. She has also been very helpful in terms of providing us guidance for our contract renewal. Sarah has great patience and the ability of empathising with the people that makes her very pleasurable to interact with. She also possesses excellent communication, negotiation and interpersonal skills as well as a solid work ethic. She is definitely the best property manager that I have ever dealt with (and we've dealt with quite a few!). I am sure that she has a very successful career ahead of her.
5/5
GoogleAlessio has been really helpful and efficient in helping me with my property. He explains situations clearly and is good at being the bridge between the tenant and myself. Having someone I can trust has been important especially when I am out of the country
Thank you Natasha for the review!
5/5
GoogleExcellent service! Karishma Rathor is our agent and she’s outstanding at her work. Great communication, efficient and hard working. We had issues with a few things in the flat and she managed to sort them all out at once and in quick and professional way!
Thank you Ohoud for your kind words, Karishma appreciates them too.
5/5
GoogleLife residential west london very helpful for us to find it out our new home. Thanks to everybody for helping us to find out a flat in short period. The staffs are very nice people and dealing with us very nicely. One of ms. Leah and Mr. Daniel. Thanks a core to both of you.
Dear Regina, Thank you for your kind comments regarding the Life Residential team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie, Customer Relations Team
4/5
View AgentsGreat service.
Alla has been excellent with us moving to ouread new property she has been very helpful and friendly and supportive and she continues to assist us with any queries or problems we have and helps us as soon as she can. Thank you your help is very appreciated.
Welcome to your new home Haitam, we hope you'll love living there! We appreciate your kind feedback for Alla and we'll work hard to further exceed your expectations.
5/5
GoogleAlessio has been really helpful and efficient in helping me with my property. He explains situations clearly and is good at being the bridge between the tenant and myself. Having someone I can trust has been important especially when I am out of the country
Thank you Natasha for the review!
5/5
View AgentsEndrit is efficient and a pleasure to deal with
Endrit was a pleasure to deal with when finding a tenant for our flat. He updated us regularly and dealt with any questions we had promptly and effectively. We would be more than happy to deal with him again or recommend him to others in a similar position.
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
5/5
View AgentsEfficient and very helpful
Veronica display excellent customer service sorting out my customer deposit and was quick in her responses when I had problems with my flat. She makes sure she gets things sorted which was one of the reason why I still continue renting from LIFE Residential in my new flat..
Thank you for such a positive feedback. We're happy to have you as a client.
5/5
View AgentsProperty lease 111 Arc Tower Ealing
I very much appreciated Endrit's assistance with the lease on this apartment. I found Endrit to be friendly, helpful and professional in his approach. You can't ask for much more than that in this situation. I would readily refer my colleagues to him in the future. Paul Hunter
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
5/5
View AgentsLord is just amazing!!
Lord is an amazing person to work with. he is very helpful, flexible and willing to work around your schedule. he provided sound advice and was very patient dealing with me, since it was my first experience. I highly recommend him to anyone looking for an awsome agent
Thank you very much for such a good word, we're happy we can help and we'll continue exceeding your expectations.
5/5
GoogleOlyvia Saunders was our Property Manager and she has handled our case brilliantly. There were some potential disputes but she managed them well and was always on hand to respond to queries in a professional and timely manner. Thank you Olyvia.
Hi Kasim, thank you for your feedback on LiFE Residential, we're really pleased to hear Olyvia was helpful.
5/5
View AgentsTonte Did a great job
I had problems with my heating in my apartment on a very cold day. Tonte went above and beyond the call of duty and provided a great service in arranging to fix the problem. He communicating well, acted fast, and with a nice manner. A very good experience!
Thank you for such a positive feedback. We're happy we could help and please do not hesitate to contact us in the future.
5/5
GoogleMy property manager Noor El is quick to respond, handles communications with the landlord smoothly, effectively follows the issues and efficiently helps to resolve them.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
GoogleFirst time with Life Residential moving to Arc Tower in Ealing. Really can’t fault Bruce, Amrita, Eduard and Kristina’s professionalism. Very responsive, efficient, and showed lots of integrity when I had not been shown the same from another company. All very smooth and professional.
Thank you Marc for the review.
5/5
GoogleVery good service throughout the whole period of tenancy. To mention specially the smooth check out process, and the daily updates from the team. Thank you Hayley and Catherine from the West London team, your continuous help these days it really made the difference!
Thank you Javier for the review!
5/5
GoogleBeen renting through LIFE Residential for 1 year and up to now it's been a pleasure dealing with them. Each time we had a problem to report, our property manager Maggie was always quick to respond and problems were solved in a timely manner.
Hi Alexandre, we are pleased to hear that you have had a positive experience with LiFE.
3/5
View AgentsAppraisal for the Property Manager - Gabriella
Since Mr. Callum Wand managed to find me the new tenants., Gabriella took over to manage my apartment of the general problems and needs. She managed to give me the feed back and suggestions. Hope she will continue with the good work and speedy response as usual.
Thank you for your feedback for Gabriella. We are pleased you are happy with our service, and please let us know if we can be of any further assistance.
5/5
GoogleOur property manager Karishma Rathor has been very helpful recently with our flat heating issue. She's been in constant touch, always responding quickly and she even sent over some portable heaters. I'm very grateful for her help and happy with the agency overall.
Thank you Julia for the review!
5/5
View AgentsSam was extremely helpful and proactive throughout the process keeping in contact with us at all stages to keep us updated on the progress of our application. Any difficulties we encountered Sam helped to manage them perfectly and enabled us to move I as quickly as possible
Thank you for giving us such positive feedback Kevin, and welcome to your new home. We're happy we could help and please let us know if we can be of any further assistance.
5/5
GoogleI had an outstanding experience working with my agent- Sonny during the process of moving into a rental flat for a week. The entire journey, from contract signing to reference checks, was remarkably easy and smooth. Sonny’s responsiveness was truly commendable, ensuring that any questions or concerns were promptly addressed. Overall, a seamless and efficient service that deserves a 5-star rating. Highly recommend!
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
GoogleOlyvia Saunders was our Property Manager and she has handled our case brilliantly. There were some potential disputes but she managed them well and was always on hand to respond to queries in a professional and timely manner. Thank you Olyvia.
Hi Kasim, thank you for your feedback on LiFE Residential, we're really pleased to hear Olyvia was helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."
8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."
306 reviews from tenants, rated 4.7 out of 5 on average. For example, Jack wrote: "I've had Gabriella as the property manager for an apartment a friend and myself rented for a couple of years and recently moved out. She was very helpful in ..."
