Trusted Agent profile · York, North Yorkshire
★★★★★
286 reviews across 2 platforms
Queens House 9 Micklegate, York, North Yorkshire, YO1 6JH
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in York, North Yorkshire, at Queens House 9 Micklegate, is rated 4.8 out of 5 across 286 reviews on two platforms, including 284 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleKaren and her team provided a professional service from start to finish. We switched agents as we needed to find a tenant quickly and the York office fully delivered.
Thank you Glen for your 5 Star review. It was a pleasure finding you a great tenant and look forward to working with you in the future. Kind regards, Karen Cocker
5/5
GoogleOnce again excellent service from Reeds Rains, particularly Josh, who took care of the day to day organising and keeping me fully informed at each junction throughout. Great communication throughout the whole process and was willing to go above and beyond his normal duties. Thank you also Estelle and all your staff for making this process as stress free as possible. Regards, Naresh
5/5
GoogleVery professional. A big thank you to Sophie Wilson
No problem at all. I hope you are very happy in your new home. All the best, Sophie Wilson
5/5
GoogleI want to say thank you to Emma Hadaway from Reeds Rains. Very helpful, professional and attentive to our needs. I would highly recommend to anyone.
Thanks very much for you five star review. Wishing you all the best in your new property. Kind Regards John Wroot
5/5
GoogleWe have just switched mortgages with Josh so that we are getting a better deal. Josh was very helpful professional and approachable throughout the whole process.
Hi Dan. Thank you for writing this. I am glad you are happy in your house and we found you a good deal.
5/5
GoogleRenting with Reeds Rains has been a painless experience. We've been followed in every step of the process, mostly by Lydia, who's done a wonderful job helping us.
Tommaso, It gives us great pleasure to hear you feel you have been guided through the process of moving into your new home and we have helped you along the way. I would like to personally thank you for taking your time to leave us a review. Best Wishes, Lydia & The Reeds Rains York Team.
5/5
GoogleEmma was very proactive, efficient, helpful and always friendly. Would certainly recommend as a letting agent.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your review. It was a pleasure to let your beautiful home and we look forward to working with you going forward.
5/5
GoogleLydia was an absolute badass, she got everything sorted for me and my family to have a quick move in, and was lovely. Eleanor Wood
Eleanor, It gives me great pleasure to read you felt we gave you 5* service and that the process was nice and quick for you and your family. I would like to thank you for taking your time to leave us such a kind review and we would like to wish you and your family all the best in your new home. Best Wishes, Lydia & The Reeds Rains York Team
5/5
GoogleFantastic service. Every was handled very professionally and competently by Lydia at Reed Rains York. 100% recommend using this branch as your letting agency.
I am pleased to read you were happy with the service we provided whilst processing your move into your new home. We trust you will have a lovely time living in your new home and wish you all the best for the future. Best Wishes, Lydia and The Reeds Rains York Team
5/5
GoogleI had dealings with both Andrew Jacques and John Wroot. Both were well informed, professional and offered both pertinent and relevant advice. I would recommend them.
Thanks for your five star review. If you need any further assistance, please do not hesitate to get in touch. We will look forward to helping you with the sale of your home in the near future. Kind regards John Wroot and the Reeds Rains team.
5/5
GoogleExcellent customer service. Fraser was amazing throughout the process with communications on every step and responses were always fast and efficient. Thank you
Thank you for the review, good luck with the letting of the property
5/5
GoogleReeds and Rains were extremely helpful. Lydia was also very efficient, professional and very clear in explaining what needed to be done with the move.
Andrew, I am extremely happy to hear you found the service provided by myself and my other colleagues proffesional and efficient. I would like to thank you for taking your time to leave us a review and we wish you all the best in the future in your new home. Best Wishes, Lydia & The Reeds Rains York Team
5/5
GoogleLydia was very helpful and was able to answer any queries quickly and kept us updated on the process of our application.
Catherine, Thank you for leaving me such a kind review I really appreciate you taking your time to do this. I wish you all the best in your new home and trust if you ever need any help in the future you will contact me and I would be more than happy to help. Kind Regards, Lydia Wright and The Reeds Rains York Team
5/5
GoogleAfter speaking with a number of estate agents regarding a property valuation, my wife and I chose to deal solely with Tom and Reeds Rains. This was because we felt Tom understood us and how we wanted to market our property the best. Since meeting Tom I have found him to be knowledgeable, professional, courteous and attentive. Again, he has taken the time to listen to what we as a customers want whilst also telling us what we need to hear rather what we want. This is something we highly value. Whilst we have decided to pull back from our original plans for the property we are in regular conversation with Tom about how to proceed with that one and other potential ventures into the property market. This will be a long term business relationship built upon a number of beneficial meetings between both parties.
5/5
GoogleSue hannon was fantastic from negotiation to completion. Nothing was too much trouble and every query dealt with promptly. Cant recommend Sue enough!!
Many thanks for the review Stewart and Lisa, it was a pleasure working with you and I hope you will be very happy in your new home.
5/5
GoogleLydia was extremely reassuring and she and everyone else were very helpful and made the process easy and painless.
Dear Sumayya, Thank you for leaving me such a kind review I really appreciate you taking your time to do this. I wish you all the best in your new home and trust if you ever need any help in the future you will contact me and I would be more than happy to help. Best Wishes, Lydia Wright and The Reeds Rains York Team
5/5
GoogleEmma Hadaway was great. She helped us with all issues during our renewal. Professional and efficient. Would highly recommend.
We really appreciate your review and I look forward to working with you in the future. Kind Regards, Emma Hadaway
5/5
GoogleJosh was very helpful and maintained great communication throughout the whole sale, which meant the whole process felt much smoother. When issues arose, he was quick to find a speedy resolution in a professional manner. Thank you to Josh and the team at Reeds Rain York for facilitating the purchase of my first property.
5/5
GoogleJohn was really helpful, very efficient and delivered exactly what he had promised. - thank you again
Thanks Karen for taking the time to leave me a review. If you need any other assistance, please just let me know. Kind Regards, John and the Reeds Rains team.
5/5
GoogleJoshua has been super helpful when it comes to finding a suitable mortgage option. Would highly recommend.
Hello Nikki. Thank you for this. Glad everything is sorted. Josh
5/5
GoogleHighly recommend joshua. He was brilliant with helping us remortgage our home. He had great patience with us even when we didn’t think we had no hope. He is very professional, honest and an absolute pleasure to work with. He has been fantastic for us and we will always come back to Joshua in the near future. Thank you again you're an absolute diamond.
Thank you for your review Fiona. I do appreciate it. Let me know if you need me for anything. Josh
5/5
GoogleWe used Joshua Leetham as our mortgage broker and he was brilliant, really helpful and even able to meet out of office hours. He gave us good advice over the long journey of looking for a house and went above and beyond what we would have expected. We would thoroughly recommend him to anyone looking for a mortgage broker. Thank you very much Josh.
Thank you so much Laura. I hope everything is going well with the new house. Josh
5/5
GoogleJohn Wroot provided us with a valuation of our house and gave us information about the property market in York, the likely response we could expect if we were to put our house on the market, and the services Reeds Rains offers. He was very professional and we will be happy to use his agency when we are ready to put our house on the market.
Thank you Michael for choosing to contact Reeds Rains York to value your amazing home. We look forward to working with you shortly. Kind Regards, John Wroot
5/5
GoogleThank you to Estelle and everyone at Reeds Rains York for dealing with the sale of our home. We received a very professional service from all of the team. Even when I had lots of questions and queries Estelle was very helpful and supportive. I would definitely recommend Reeds Rains York.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Reeds, York won Trusted Agent; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, Salford won Gold; Reeds, Nottingham won Trusted Agent.
