Bridgfords York Sales reviews

★★★★★ 4/5

Google

Bridgfords have been fabulous. They have helped me every step of the way from getting my house ready to rent, to finding my tenant. Lauren and her team have answered every question I have fired at them and been extreamly helpful. I can highly recomend Bridgfords for any property service that you require.

Emma · 12 November 2023

★★★★★ 5/5

Google

Would recommend Bridgfords to find a nice flat in York. They were all very good and fast. They answered to all my questions and i Am satisfied. Emily Harris was lovely and very good on introducing me into the new flat. All went Good in the process and It was very quick. Considering the hard time due to covid-19 restrictions, the agency offered a very high quality service. Thank you again. ValeriaPositiveQuality, Value

Valeria · 12 November 2021

★★★★★ 5/5

Google

I purchased my house through Bridgfords Estate Agents in York in September 2020. The sales negotiator Eve Connelly was fantastic from start to finish of the house purchase process. Eve was very responsive to all of my queries and was accommodating to the additional viewings I requested. After completion I received a new home card which was a lovely touch. I would recommend Bridgfords to anyone wishing to purchase or sell their home.

Carolyn · 12 November 2021

★★★★★ 5/5

Google

Kris is by far the best Letting Agent that I have worked with. He is extremely approachable, professional and very honest. Unlike some agents, who can make false promises, Kris was extremely open and transparent in his dealings with us and went the extra mile to find us good tenants very quickly. I highly recommend Bridgfords as we purchased and let via them but Kris is delivered as promised, on time and with a very amiable approach.

Afia · 12 November 2020

★★★★★ 5/5

Google

Kristian Mcclory in the York Office has been really helpful to me. His customer service is excellent. He always responds quickly to any questions I have and offers sound advice. He is well organised in contacting either myself or my tennants and liasing between us. He communicates well by email and is very courteous and thoughtful. I have had nothing but good professional service from the York office, including Pia, and have recommended Bridgfords to my friends and family wether for renting, buying or selling. I have used all three services and recieved outstanding customer service throughout.

Robert · 13 November 2019

★★★★★ 5/5

Google

I can't thank Bridgefords enough for all their help in finding my families ideal home. We moved from outside of York but wanted to return to our friends and family and Bridgfords helped us massively and Kris even took time out of his own lunch to meet our needs. Always polite, kind and informative. I couldn't ask for more! Very appreciated and would recommend this company to anyone seeking to find a new home. Thank you Bridfords and Kris. Great service!

Sophie · 13 November 2019

★★★★★ 5/5

Google

Recently used Bridgfords as a first time tenant and I'm happy to say I received an extremely efficient and professional service. Viewed the property on a Tuesday evening and by Saturday morning I had the keys. Krisitan was very proactive and helpful throughout the process which made me feel at ease. Pia was also very helpful on my move in day, answering any queries and ensuring I was fully satisfied with the property before leaving. So far I would definitely recommend them and would use again in the future.

Nick · 13 November 2019

★★★★★ 1/5

Google

Unfortunately would not recommend. Bought a shared ownership property & have had no end of stress. As soon as I advised I wasn’t using their in house mortgage advisor, they wanted nothing to do with me - everytime I called for information or questions re the house - they blamed the seller (in some cases slagged her off), or just fobbed me off and never contacted me back. I ended up doing everything with the housing association myself and it took 8 months because of their lack of communication.

Sophie · 11 November 2024

★★★★★ 5/5

Trustpilot

Carter Jones has been managing our…

Carter Jones has been managing our property for over ten years and hopefully will continue for much longer. Their professionalism and dedication gives us the piece of mind any owner wants. Being overseas, we require a company that thoroughly looks after the flat, efficiently attending our needs as well as our tenants’. We fully trust them and recommend their services.

Valeria · 2 February 2023

★★★★★ 5/5

Google

We were going to give our previous property management company the opportunity to find us a new flat in York, despite many disappointments with their service. We had found a couple of properties on their website, but when we went in to find out more, we were greeted with "How can I help?" from the man in the front and received a terse "Gone: come back on the first" when we asked. He didn't look up from his computer screen during the time that we were there. We then went to Brigfords with a couple of their posted properties. We were greeting by Kristian, who looked up and offered us a seat. We asked about the properties that we had found and he apologized when he said that they were gone. However, he then pulled out a notepad and asked us what we were looking for in a flat. He took detailed notes as we described our ideal flat, and then he asked if we would be available on the first of the month. My wife was available on that day and we agreed to meet. He called my wife on the first and then took the day to show us the properties that met our criteria. I was able to join them after work to have a look at a flat (he "saved the best for last") which we fell in love with. Completing the deal and the corresponding reference check and paperwork was effortless; they guided us through the paperwork and agreements in detail. They even arranged for us to meet the flat owner. Once we moved in, there were a couple of minor issues with the flat, but these were handled quickly and efficiently by Bridgfords. Throughout, we found that Bridgfords, especially Kristian and Jennifer were amazing: professional, courteous, friendly, patient, and pro-active. What's more, they don't have the "we're doing you a favour" attitude that some letting agents (especially the one that we had dealt with previously) have. We were allowed instead to focus on our excitement of moving into a great flat and our confidence that they were interested in doing things right. We don't plan to move again soon, but if we need another flat, we will definitely deal with Bridgfords in York again.

Paula · 13 November 2018

★★★★★ 5/5

Google

Excellent professional and reliable service from Bridgfords. Kristisn McCory was especially helpful and assisted me throughout. The customer service I received was exemplary following my relocation from Devon. There was excellent communication from Kristian who kept me informed of all developments and in his absence Jennifer was also extremely helpful. I will certainly be recommending this Company and want to thank Kristian for all his help. A young man with integrity and excellent communication skills. He is an asset to the company. Thanks to all for helping me to find and secure a beautiful home.

Rebecca · 13 November 2018

★★★★★ 4/5

Google

Bridgfords have been most helpful with our move and flexible when myself and my housemates couldn't move in on the same date. Their fix flo website for managed properties makes reporting minor fixes and odd jobs really easy and they've been great at communicating some of our requests to our landlords. There were only odd occasions where they were slightly lacking - like their general inaction when one of the keys we were given didn't fit the door so we had to leave the door unlocked all day (fortunately we're in a secure building so everything was fine). So far so good and we've been in or property for about 2 months and will probably renew our contract come next November!

Sarah · 13 November 2018

★★★★★ 5/5

Google

I couldn’t have asked for a smoother experience as a first time renter than the one I had with Bridgfords. Kristian was especially fantastic and made everything so easy, answering all my queries swiftly and professionally (even though I was terrible at picking up the phone...!). Such brilliant and friendly service meant what could have been a stressful experience was actually really straightforward and I could focus on the excitement of my new place! Huge thanks to all, I’ll definitely be recommending.

Lucy · 13 November 2018

★★★★★ 4/5

Google

On the whole, we have had a great experience with Bridgfords. Pia was really helpful and understanding when making our initial application, and Kris has been very knowledgeable, friendly and accommodating throughout the process of letting a property. The only small drawback was that some documents/information we requested via email (ID documentation we could use for referencing and starter pack including an outline of initial payments to secure the property) weren't sent, though we did get a hard copy of these on our second viewing approximately week later.

Zoe · 13 November 2018

★★★★★ 1/5

Trustpilot

Carterjonas discriminates against…

Carterjonas discriminates against disabled people i have a recording of Bobby Lee telling me the reason the Fairhaven estate declined to rent to me is because I am disabled as an ex service man I find this unacceptable I was told to stop shouting but when I played the recording back the only shouting was from Bobby Lee I am taking this up with the ombudsman also they think asking for more details at the bottom of this review some how makes it better

Wayne · 16 October 2024

★★★★★ 5/5

Google

We have rently sold our property with bridgefords. We have been very happy with the whole process and would like to thank the whole team in particular Eve who has been a fantastic liaison for us from start to finish. It totally shows why you should use high street agents above the cheaper on line options. Eve was friendly, professional and responsive thankyou for all your help xxPositiveResponsiveness, Professionalism

Sandi · 12 November 2021

★★★★★ 5/5

Google

We had an ambitious plan to market, sell, buy and move house within 4 months. We looked online at all EAs in York, and quickly realised that Bridgfords had a lot more properties like ours for sale than any other. We visited Bridgfords in York, and David Ridgeway there gave us a huge amount of confidence that the ambition was realistic and achievable, mainly due to the high demand for the type of property we were selling. David rapidly got the information together, used his top photographer, and very shortly the property was on the market. David told us the odds of it selling at the price we wanted, and I am very happy to say that he was absolutely right - one week after going live online Bridgefords held an open day and the property sold two days later to a very high quality buyer. In the meantime we were asked if we would consider using Bridgfords for mortgage advice. I have always been wary of being ushered in to such agreements, so made sure that we shopped around and did our homework. We did go with Bridgfords, and Clare Tumber was fantastic. Again, a delightful situation where everything Clare said came to be. Our mortgage for our forward move was approved first time without any hassle. Allie Cook at Bridgfords took care of communications with our buyer, and was always extremely polite, friendly and genuine. She was also an extremely good communicator. I always felt in safe hands knowing that Allie was the contact for our buyer. All in all, our ambitious plan happened exactly how we imagined it. It is not possible for there to be a better service than Bridgfords as it was perfect throughout. Everything they said came true, their advice was very well balanced, and they were always always courteous. It was not a stressful experience. Highly recommended. It was important to us that this move was handled professionally and with as little stress as possible, and myself, my partner and little boy are all very happily moved into our great new home, mainly due to Bridgford's fantastic staff. Where's the option for 6 out of 5? :)

Chris · 13 November 2017

★★★★★ 1/5

Google

Bridgfords York has been the worst experience for us. So many problems after renting that started in September 2014. Whenever there was some issues to be addressed in the property regarding repair and maintenance, we needed to call them many times and despite that they haven't addressed the concern. Most of the time, we needed to go to their office to get our problems listened. The pain is continuing even after vacating the property as they are not releasing our deposit. After the checkout, they sent an email to confirm the deductions and said the money will reach my account in 3-5 days, but nothing has happened even after 20 days despite calling them many times. Now, they ask us to write emails to them to release the deposit. I don't know what they were doing so far. Never seen such unprofessional and inefficient behaviour. I hope I will get my deposit back or I will need to settle this via court. Regards, Amit

Amit · 11 January 2017

★★★★★ 5/5

Trustpilot

Great letting experience!

Working with Sam was a great experience from start to finish. The viewing of the property was setup quickly with no fuss and the whole letting process was seamless.Overall a great experience from Sam and the Fulham team and would definitely use them again!

Jason · 9 February 2024

★★★★★ 5/5

Google

The agents over at Bridgfords did a great job handling my move in to one of their properties. They are well organised, efficient and left me with no complaints, making the process very headache-free. Whilst I was in the office I was well looked after by, and had a good laugh with, Sam and Aleysha who were very friendly and had me squared away post haste, with my thanks. I’m left very impressed by their standard of service and would highly reccomend the firm.

Joe · 12 September 2024

★★★★★ 5/5

Google

Bridgfords made the whole experience of selling the house seamless. Many thanks to Stephanie Barrett for all the work she put in to make this possible and the prompt and professional answers to the millions of questions we asked throughout the process. Thank you!

David · 6 June 2025

★★★★★ 5/5

Google

I have just moved into my first proper rental house and received amazing customer service from the lovely team at Bridgfords, Imogen made our move in process stress free and enjoyable so Thankyou so much!

Mollie · 14 July 2024

★★★★★ 5/5

Google

Me and my partner are renting through Bridgfords and the service we received from Jack Drewitt was exceptional! He couldn't have done enough to make our moving in process smooth and was on hand to answer any questions we had. Thank you & highly recommend to anyone!

Shanice · 12 November 2023

★★★★★ 5/5

Trustpilot

Probably the most stress free move i've…

Probably the most stress free move i've ever had. Kate was extremely friendly and insightful at my viewing, answering any questions I had. The process of putting an offer in, having it accepted and then to the move in date was seamless. Kate and Ana were really responsive throughout the process and I felt they had my best interest in mind to ensure this was the case.

Charlotte · 26 October 2021