Every review we hold for the Yateley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDan Flemming and Catherine Mcnicholas have worked extremely hard and must be credited for what has been a difficult few months! We had what should have been a very simple chain however dealt with some "challenging" circumstances making the chain extremely complicated and lengthy. Despite this they picked up the phone everytime and answered every email in timely manner. Communication was maintained throughout. I was always kept informed which is KEY to any house related move. Thanks again
H · 25 April 2023
Agent replied · 24 June 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy husband and I have just purchased a property through Romans. We mainly dealt with Sam and Elliott and they were superb! They gave us a lot of advice and support! I'm very grateful to them for helping us buy the house that we really like. Thank you guys. Ona
Ilona · 29 July 2019
Agent replied
Thank you so much for your positive review. I am pleased to read your house purchase went well and that you were happy with the service the team provided. We all wish you many happy years in your new home. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141,
★★★★★ 5/5
GoogleChris at Romans gave us excellent service. From initial meeting to arranged sale took less than two weeks! Chris was very helpful and professional and everything was done to make the process painless. We've used Romans before and would stick with them without doubt for their professionalism, courtesy and efficiency.
Susan · 29 July 2019
Agent replied
Thank you for your positive review. I am pleased to read Romans agreed your house sale in less than two weeks and that Chris was very helpful. We look forward to helping you with a successful completion. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
★★★★★ 5/5
GoogleWe used Romans Yateley for our sale and purchase on November 2019. I was apprehensive about dealing with Estate Agents and the move process in general but Elliot and his team were great and helped us all the way through the process and took a lot of the stress out of it. They were always honest and did everything they said they would do, when they said they would do it. They are easy to work with and I would choose them again.
Jennie · 25 January 2020
★★★★★ 5/5
GoogleWe are extremely happy with the service provided by the Romans' team because we could sell our property through Romans inspite of being not present. We were given all the required assistance and support from day one since they were constantly in touch, communicating and guiding us through various procedures, including legal assistance which made the sale hassle-free and easy. Heartfelt thanks to the entire team...👍🙂
Usha and Manohar
Kiran · 27 October 2023
Agent replied · 24 February 2024
Dear Kiran Bhandary
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was pleased that Romans Mortgage Services offered the best deal for me and my budget. However, it was the service I received from Steven Whittington that I would highly recommend. Steven took all the pressure away from the process. Prompt with replies and happy to help with the whole procedure. I was expecting to struggle with jargon and endless forms but Steven walked through all this with me and ensured I understood each step. I will definitely be tracking Steven down next time I need a mortgage. Exceptional at his job and very personable with it. Actually made re mortgaging fun !!
Liz · 29 July 2019
★★★★★ 5/5
GoogleWe bought and sold through Romans. The whole process went very smoothly. Daniel and the team shared our excitement at searching for a new home and were very proactive. Our home was marketed well and sold quickly. The whole team were involved, knew who we were, what we were looking for and were fully briefed on the sale of our property.
Natalie from the Move Management Team kept everything moving, we didn't have to chase and were kept well informed of progress. Her enthusiasm meant that the whole process was exciting.
Suzanne · 29 July 2019
★★★★★ 5/5
GoogleGreat overall service. Our agent was Dan who is very welcoming and friendly. Dan was always easy to contact and has been very helpful in every step of the process. Would highly recommend.
Jade · 13 September 2022
Agent replied
Dear Jade,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe visited a flat one morning, put an offer on it in the afternoon and had our house on the market by the evening, and it was sold just 4 days later! Jack Andrews always responded quickly to emails and voicemails, and was great interfacing with our buyer, our seller and trademen who did assessments. He also went in to the property we were buying to take photos of things we needed to know about. Overall great performance, professional and friendly. Would definitely recommend both Jack and Romans.PositiveResponsiveness, Quality, Professionalism
Wendy · 24 August 2022
Agent replied
Dear Wendy L,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI'd just like to thank Ashleigh for being so dedicated in helping with my house hunting! Always easy to reach and happy to help with any queries I had. Ashleigh is a great asset to Romans and I'd highly recommend requesting Ashleigh to anyone house hunting!
Sophie · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Ashleigh Hiscox at the Romans of Yateley office. I will pass your feedback onto Ashleigh who I know will be delighted to see your positive feedback. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleThank you to the team at Romans for selling our house within a week and to Dan at Romans for assistance in finding our perfect house.
Tor · 2 July 2025
Agent replied · 28 January 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe cannot fault the team at Yateley, namely Daniel, Luke and Jackie , all of whom worked tirelessly to successfully sell our home in Yateley.
One of the most important factors for us was the management service that they now offer. This was run by Jackie Stilwell who was amazing! Jackie kept us informed and up to date throughout the entire process once our house was sold and we had an offer accepted on our purchase and nothing was too much trouble for her. Despite us not purchasing our new home through Romans, they were far more helpful than the agent that we did purchase through.
We would have no hesitation in recommending the team at Yateley to anyone and would certainly use them should we move again.
Thank you
Julie · 26 June 2013
★★★★★ 5/5
GoogleWe used Romans in Yateley to sell our house. Jack Barton was our Sales Advisor. Jack was very professional, helpful and understanding. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Jeanette · 24 August 2022
Agent replied
Dear Jeanette Ely,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleElliot King who is the Senior Manager at Yateley office really knows his market for the area. He and his very professional sales team were on the ball from the start to the very end of the quick sale at a quantifiable sale price. Communication was excellent throughout and quick response times to expedite a happy seller and purchaser. Really apricated the service, advise and friendliness shown from the whole team, thank you guys!!PositiveResponsiveness, Quality, Professionalism, Value
Al · 24 August 2022
Agent replied · 24 June 2023
Dear Al Kemal,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleElliot and the team at Roman's Yateley have been amazing and offered us a professional and personal service throughout. Without them we would not have found the buyers for our house, which was sold within days, or the fabulous house we are …
Nickie · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Elliott King and the Romans of Yateley office. I've passed your feedback onto Elliott and the Yateley team who all pride themselves on offering a first class service to all buyers and sellers they deal with in Yateley . Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 4/5
GoogleExcellent. Given the amount of hassle they've had to endue from PurpleBricks being involved in the chain, Romans and especially Sam, Ashleigh and Branch Manager Elliot, have done a great job. I would avoid PurpleBricks in the Yateley area like the plague.
Barry · 29 July 2019
Agent replied
Barry thank you for your kind words and feedback regarding your recent sale with Romans of Yateley. Ellliott King and the Romans Yateley team pride themselves on always offering a first class service and "hands on approach" to all buyers and sellers they deal with in the local area which is what the property business has and will continue to be. Good luck in your new home & please do recommend our service to all of your friends and family who plan to buy or sell in the future. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleVery pleased with the service from Romans. As a first time buyer I had no clue but was supported throughout the process. After visiting a few properties with no success Dan Fleming reached out to us with one that ticked all the boxes before it was put on the market which I am so grateful for. Overall very happy and appreciative 😊 …
Alex · 29 September 2023
Agent replied · 24 February 2024
Dear Alex B
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have received absolutely amazing service from Romans in Yateley! Chris and Dan especially have been incredibly professional, knowledgeable and accommodating throughout our purchase! As first time buyers, they provided us with clear and regular communication which has been really helpful and we would recommend them to anyone!
Hannah · 24 July 2024
Agent replied · 23 August 2024
Dear Hannah Bowen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently used Romans in Yateley to sell my property and would highly recommend them. I received excellent service throughout the process, the communication was excellent throughout and all went through very smoothly. I would advocate Elliott and his team anytime.
Matt · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Romans of Yateley. I will pass your feedback onto Elliott King the Branch Manager who prides himself on offering a first class service to all buyers he and his team deal with in Yateley. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleThis is the second time we have chosen Romans for our sale and the first time we have purchased through them. I could not recommend them more highly, from valuation of our property right the way through to completion, there has always been someone available at the end of the phone with advice and support. Huge thanks in particular to Catherine whose knowledge and good humour saved our sanity on several occasions! Faultless service!
Danielle · 13 September 2022
Agent replied
Dear Danielle
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are very happy to have provided you with such a positive experience!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI've just completed the sale of my property with Romans and I have to say the customer service has been amazing. Kyle and Catherine
have been exceptional throughout and although Dan wasnt dealing with my sale he was always there to step in, in Kyles absence. Would highly recommend this estate agency if you're looking to sell your property.
Sarah · 26 November 2023
Agent replied · 24 February 2024
Dear Sarah Thomas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy parents have just purchased a bungalow through Romans and once again, their service has been amazing. I have previously sold through Romans twice and they always provide excellent customer service. The extra special mention goes to Catherine (Move Manager) who keeps everyone updated and pulls the chain together right through to the day of completion!
Shirley · 25 January 2024
Agent replied · 24 February 2024
Dear Shirley Harvey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleWould like to thank all of the staff, but especially Sam, for their patience, understanding and complete professionalism during the sale of my house.I would not hesitate in recommending the firm and will definitely be using them in the future.
Graham · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Sam Ivey at the Romans of Yateley office. I've passed your feedback onto Sam and the Yateley sales team. We look forward to doing business with you in the future. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleI had been on for a few months with another agent but decided to switch to Romans as I had heard good things about them from various sources. I immediately got advice about the layout of my sitting room from Elliot which I immediately put into action and subsequently almost straight away received an offer on my house. Elliot arranged a second viewing and the offer was raised to one I was able to accept. Romans provide written confirmation of viewings and also provide very good feedback.PositiveResponsiveness, Quality, Professionalism, Value
Rosemary · 24 August 2021
Agent replied
Hi Rosemary Byrne,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Yateley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
