Every review we hold for the Yateley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOutstanding service. Great communication. Elliott King and Jack Barton exceeded my expectations at every point of the process. I've not had to worry about anything as they were always one step ahead. Left it all in their hands and got an instant sale with a superb price. Hugely recommend Romans Yateley.
Lady · 12 March 2022
Agent replied
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was very happy with the whole moving experience from Romans. As a first time buyer I was unsure of the whole process and they couldn’t have been more helpful.
Highly recommend!
Steven · 27 October 2023
Agent replied · 24 February 2024
Dear Steven Donaldson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust bought a house through Romans in Yately and it was a very painless experience. They people in the office were always available to guide us and answers any questions we had no matter how small.
AJ · 15 July 2023
Agent replied · 29 July 2023
Dear Aj Uk63
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe got in touch with Roman's to sell our flat - they were very efficient and prompt in getting it listed and communicated with us very well throughout the viewing process. Managed to sell our property within a couple of weeks - would recommend!PositiveQuality
Melissa · 24 August 2022
Agent replied
Dear Melissa Marney,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleSam was a great guy and kept us informed throughout!
Steve · 29 July 2019
Agent replied
Thank you for feedback regarding your recent dealings with Sam at the Romans Yateley office. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleTo whom it may concern,
we have know Elliot through romans when him and his team were dealing with our bungalow. we always considered him to be very polite and extremely helpful.
His knowledge of property was first class. We would always have no problem asking for him again if it was needed.
many regards,
Mr & Mrs hewitt
Charles · 25 June 2018
Agent replied
Thank you for leaving a positive review about Romans in Yateley. I am pleased to read your comments and that Elliott's knowledge of the property market was first class. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205140.
★★★★★ 4/5
GoogleAlways found Romans Yateley very helpful, especially Sam Ivey.
Anne · 29 July 2019
Agent replied
Thank you so much for leaving a positive review about Romans in Yateley. I am especially pleased to read your comments regarding Sam Ivey and that he was so helpful. I would like to wish you all the best in the future. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205 141
★★★★★ 5/5
GoogleGreat service from Romans. Chloe Stewart at the Yateley branch has been my contact during the buying process and with her approachable and professional attitude has made the whole process stress free for us. I would highly recommend to anyone looking to buy or sell.
Ian · 12 March 2022
Agent replied
Dear Ian,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleElliot and Dan at Romans have been really helpful at keeping us informed and finding buyers. Really happy with the service they have provided. Sharon also has been really helpful, sorted our the garage problem, 5 stars for all!
Jan · 13 September 2022
Agent replied
Dear Jan,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleFrom start to finish Romans Yateley really made buying our first home such an easy and smooth experience. All the staff were extremely helpful but special mention must go to Elliott. He really did make things very easy and reassuring for us on what seemed like such a daunting step in our lives.
Highly recommended.
Jake · 25 June 2018
Agent replied
Thank you very much for leaving a positive review about Romans in Yateley. I am pleased to hear that your first house purchase was made easier by our service. We all would like to wish you the best in your new home. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141.
★★★★★ 5/5
Googlewell what can i say? Jack Barton.at yateley branch sold our house in 2 days,
and the rest of the guys.have been great, why. go any where else recommend all day long . Caryl & Sylvie Rowlinson.
t of
Caryl · 24 June 2022
Agent replied
Dear Caryl Rowlinson, Thank you for taking the time to review your recent experience with our Romans Estate Agents Yateley branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleVery satisfied with the service provided by all the members of the sales team at Romans Yateley. Professional and helpful throughout from initial contact through to completion 10 months later. Also Move Manager Lorraine's regular updates were invaluable when things got rather fraught towards the end due to complications in the chain.
Philip · 29 July 2019
Agent replied
Thank you for leaving a positive review about Romans in Yateley. I am pleased to read that you are happy with the service we provided and we were helpful throughout. We all wish you the very best in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
★★★★★ 4/5
GoogleElliott was great :)
C · 20 July 2019
Agent replied
Thank you for taking the time to write a review. We're really glad to hear you were happy with your dealings with Elliott. We will be sure to pass your feedback and comments onto him. Kind Regards, Romans
★★★★★ 5/5
GoogleMy partner and I are first time buyers so we had little to no clue what we were doing. The guys in Yateley couldn't have been any better in guiding us through the whole process with our first purchase! We'll definitely use them when the time comes to sell, highly recommended.
Phil · 29 July 2019
Agent replied
Thank you for your positive review about Romans in Yateley. I am pleased to read that the team provided excellent guidance throughout the purchase of your first home. We wish you all the best in your new home. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
★★★★★ 5/5
GoogleWe liked Chris from the outset. He was open, honest, helpful and had a very approachable relaxed style.
He also struck the right balance of being enthusiastic and positive about our house without being unrealistic.
He gave sensible advice when needed and also kept us informed at all stages of the selling process.
Initially we were not sure which agent to go with but I can honestly say that Chris and Romans have been suberb and I would highly recommend without hesitation.
Elaine · 24 June 2020
★★★★★ 1/5
GoogleHounded with unsolicited marketing letters to my house almost daily, despite having expressly requested to be removed from their database on two occasions.
I recently sold my house and chose not to go with them because of bad past experiences with Romans, yet still got pestered on a regular basis.
Avoid.
Daniel · 25 June 2018
Agent replied
Thank you for leaving a review. I am sorry to read your comments and would like the opportunity to learn more about your experience so we can improve in the future. We deal with a lot of happy buyers and sellers but I am sorry on this occasion we have not met expectation. Please can you call me on 01344 205141. Kind regards, Daniel Collis, Regional Manager, Residential Sales.
★★★★★ 5/5
GoogleWe have been looking for a house in Yateley and Ashleigh Hiscox provided exceptional service. We didn't even have our property listed for sale with Romans but Ashleigh couldn't do enough to try and help us find the right house. Next time we would absolutely use Romans. Great Service.
Natalie · 29 July 2019
Agent replied
Thank you for your kind words and feedback relating to your dealings with Ashleigh Hiscox at the Romans of Yateley office. I've will passed your feedback onto Ashleigh who was delighted to see your review regarding her fantastic service she offered you in your recent move. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 4/5
GoogleI first met Chris when he came around and did an evaluation for us back in March. He promised me at the time that he would not badger me after this and he didn't, which I appreciated. This then gave me the confidence to instruct Chris at Romans to sell our house when we decided to go. He was great in giving us a realistic valuation and was spot on with the pricing. We sold the first day our property went onto Right Move. Once we had sold Natalie their house move manager was fantastic in pushing the sale and purchase along. If she hadn't been there we would not be moving this week! The whole of Romans estate agency staff in Yateley have been professional and welcoming all the way through. Thank you
Diane · 25 November 2019
★★★★★ 5/5
GoogleVery impressed with Romans of Yateley. I dealt mainly with Jack and Chris during my recent house purchase, and both of them went out of their way to be helpful. Very professional agents who responded to every query and request willingly.
Debbie · 11 July 2021
Agent replied
Dear Debbie Kempton,
Thank you for the great review of our Romans Estate Agents Yateley team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThank you to Elliot and Jack for helping us through the selling of our home, they have been there to help and advise us at each stage. Highly recommended 😀 …
Janet · 25 June 2019
★★★★★ 5/5
GoogleI am so pleased with my experience at Romans. They are professional, and very caring. I highly recommend them for good quality and good value. Whilst going through my transaction, i was continually being updated. Thank you all at Romans, excellent. Brian Short.
Brian · 1 October 2020
Agent replied
Hi Brian Short,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Yateley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleChris and Jack have been really helpful during this process, we couldn't have asked for anything else from them. Their advice was timely and sensible and although we're not yet at completion stage yet we know they are still there in the background as support.
PAUL · 29 July 2019
Agent replied
Hi Paul Thank you for taking the time to write a review, We're really glad to hear you were happy with your dealings with Chris and Jack and are pleased we could provide you with such a positive experience. We will be sure to pass your feedback and comments onto the team at Yateley. Kind Regards, Romans
★★★★★ 5/5
GoogleI thought I would find it daunting selling my house on my own, but my initial meeting with Daniel put my mind at rest. After some concern at first that there were no offers, despite many viewings, in the new year things moved quickly and I am due to move in June. All the lads in the Yateley office are polite, professional and helpful and have made the process virtually stress-free. Thanks to them all.
Angela · 29 July 2019
★★★★★ 5/5
GoogleRomans have been excellent throughout the whole process in selling our home. They have been very pro-active and helpful and there is always someone in the team willing to help. I would thoroughly recommend them to anyone buying or selling their house
Darren · 29 July 2019
Agent replied
Darren thank you for kind words and feedback and thank you for putting your faith in Romans of Yateley to sell your home. Best wishes with your onward move. Louis d'Espagnac, Residential Sales Director.
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