Every review we hold for the Yateley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust sold our house through Romans, very happy with the way they conducted the sale, Chris guided us through the details of selling perfectly , from our experience of using other agents , Romans come out the best , very helpful team.
Ann · 29 July 2019
Agent replied
Thank you for leaving a positive review about Romans Estate Agents in Yateley. I am pleased to read that your house sale went well and that Chris guided you through the process perfectly. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
★★★★★ 5/5
GoogleExcellent sales advise and service from Craig Banbury at Romans Yateley office. Consulted a few local agents when looking to market my property and the comparison was illuminating. Craig stood out, would recommend a conversation if you're considering selling.
Kate · 29 July 2019
Agent replied
Delighted to hear Craig Banbury gave you excellent advice on the sale of your home. Once again thank you for putting your faith in Romans of Yateley to sell your home. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 4/5
GoogleGood experience selling a probate property with Chris and Elliot. Very professional with their advice and quick to respond and keep in touch with updates even during lockdown.PositiveResponsiveness, Professionalism
Katie · 24 August 2021
Agent replied
Hi Katie,
Thank you for taking the time to review your recent experience with our Romans Estate Agents Yateley branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleDan Fleming from Romans was absolutely brilliant. Friendly, professional and informative. Thanks again Dan. Sophie Adams
Sophie · 26 February 2023
Agent replied
Dear Sophie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHouse hunting can be a daunting process at the best of times, but having Ashleigh there to help me out made it easy!! she was very attentive, and answered all my questions I had, she was very polite and put me at ease. I would recommend anyone looking at moving or buying a property to pop in and see her. Many thanks again Ashleigh for all your help
Emma · 8 July 2016
★★★★★ 5/5
GoogleRomans done a excellent job on selling my property from start to finish.
Sam in the office was very professional and polite and always solved a problem.
Would highly recommend.
Steve · 29 July 2019
Agent replied
Steve thank you for your kind words regarding the recent sales of your property with Sam and the Romans of Yateley sales team. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleGary thank you so much for going above and beyond the call of duty. We appreciate everything you did to secure the sale under difficult circumstances. You have been amazing.
Christine · 29 July 2019
Agent replied
Thank you so much for leaving a positive review about the service you received from Gary Bishop at Romans in Yateley. I am pleased to read that Gary handled your house sale well and we all would like to wish you the best in the future. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141.
★★★★★ 5/5
GoogleGreat advice and support from Gary and the Roman's team at the Yateley branch - could not fault their professionalism and their 'customer first' focus.
Terry · 29 July 2019
Agent replied
Thank you for leaving a positive review regarding Romans in Yateley. I am pleased to read your kind words and we all look forward to helping you with a house purchase or house sale in the future. Kind regards, Daniel Collis, Regional Manager, Residential Sales , 01344 205140.
★★★★★ 1/5
GoogleAbsolutely terrible service, no management skills. My son was out of hot water for 8 days, fobbed me off countless times
Barry · 9 August 2020
Agent replied
Hi Mr Chennells, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Yateley Office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact us via email customerrelations@lrg.co.uk as we would be more than happy to discuss this with you.
Mandy Klopper, Customer Relations Team
★★★★★ 5/5
GoogleRomans, Thank you to your whole team for the prompt and expeditious sale of our house. It was an easy task to employ your office and the service flowed. We had a few difficulties along the way which your kind staff helped to ease the way.
Thank you
Andy · 29 July 2019
★★★★★ 5/5
GoogleRomans managed to sell our house fast and at the agreed price point.
Highly recommend them.
Myreija · 29 July 2019
Agent replied
Thank you so much for leaving a positive view about Romans in Yateley. I am very pleased to read that your house sale went well and that we achieved the agreed price point. We all would like to wish you the best in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
★★★★★ 5/5
GoogleJack at the Yateley branch of Romans provided a first class experience. We sold our house in less than three days and Jack also facilitated the purchase of our new home in a very professional manner. A very pleasant and attentive experience. Highly recommended.
Bryan · 25 January 2020
★★★★★ 1/5
GooglePoor performance, last owners let the entire house in a tip, and dumped all sorts of junk in the loft including an old car tyre. All Romans promised was a gift basket to make up for all that, which i never even received!
Joey · 29 July 2019
★★★★★ 2/5
GoogleArranged a viewing and when arrived at at estate agents they told me property was already under offer so refused to show me. Bad communication and customer service.
Also spoke to their financial advisor and hardly understood a word of English she spoke.
Ronald · 29 July 2019
★★★★★ 5/5
GoogleThank you very much to Elliott, Jack and Chris for getting our house sold, for being decent and honest and having a sense of humour when needed. Thank you also to Natalie for her help in getting us to exchange of contracts.
Fiona · 1 October 2019
★★★★★ 5/5
GoogleExcellent customer service which provided us with a smooth move.
Alex · 29 July 2019
Agent replied
Delighted to hear Romans of Yateley made your recent move as smooth as possible. We look forward to doing business with you, your friends and any family who plan to sell or let in the future. Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleChris Klee & his team at Romans Estate Agents in Yateley sold our property within 48 hours of putting it on to the market and we got asking price! Awesome, professional and friendly service provided throughout the whole process.
Tony · 24 June 2020
★★★★★ 5/5
GoogleExcellent, honest and great communication from the start.
Nick · 29 July 2019
Agent replied
Thank you for your positive review about Romans in Yateley. I am pleased to read your comments and we hope to help you again in the future. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
★★★★★ 4/5
GoogleGreat hotel, beautiful seaview room
Sharron · 22 August 2020
Agent replied
Hi Sharron Wardeb,
Thank you for taking the time to review your recent experience with our Romans Estate Agents Yateley branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Romans Estate Agents Yateley
★★★★★ 5/5
GoogleEfficient, knowledgeable service. The sales team are professional, helpful and easy to deal with . The support following the agreed sale was also very good, we were updated on a regular basis with communication being maintained throughout the process.
Allan · 31 August 2019
★★★★★ 5/5
GoogleFriendly polite and incredibly efficient
Sam · 29 July 2019
Agent replied
Thank you for your kind words and feedback regarding your recent dealings with the Romans of Yateley sales team. Best wishes Louis d'Espagnac, Residential Sales Director.
★★★★★ 5/5
GoogleExcellent service from start to finish. Polite, professional and great communication. It's a shame I can only give Elliot and his very hardworking team a five star review - they deserve ten!
Jane · 17 September 2019
★★★★★ 5/5
GoogleExcellent service from start to finish. Polite, professional and great communication. It's a shame I can only give Elliot and his very hardworking team a five star review - they deserve ten!
Jane · 29 July 2019
★★★★★ 5/5
GoogleA true hidden treasure and a must for good food and great upstairs terrace for eating outside
Paul · 23 September 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.