Every review we hold for the Yateley office, from every platform, shown as written. First names only.
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5/5
GoogleA big thank you to Chris, Dan and Harry at the Yateley Office.
From the very start, this busy team were fantastic at keeping us informed, β¦
Gill Β· 22 June 2025
Agent replied Β· 22 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleBrilliant service from team Romans. Chloe was on the ball from the start. She was warm, confident and professional and was excited to bring the property to market. Having found the perfect property for my elderly mother to join me in Devon we needed a quick sale but at the required price she immediately got the house to market and found the perfect buyer during the awkward Christmas period. Chloe assisted all the way and with the team, enabled us to go to contract within two months.
Catherine was also superb as her experience in the legal world was invaluable.
Altogether we would recommend these guys and thank them for achieving our goal.
Regards
Jacqui Titford
Jacqueline Β· 16 May 2022
Agent replied
Dear Jacqueline,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe have had a great experience with Romans and our estate agent. Daniel Flemmings has been fantastic from start to finish. We started our journey unaware of everything that comes with buying a house and Dan went through every step with us. Once our offer was accepted, he continued to check in and still to this point, just before we are moving, he answers all our questions. It is so reassuring to know that as first time buyers we are in safe hands and the whole process has felt very stress free and super informative. We would 100% recommend to all buyers and specifically first time buyers who may be anxious as this has been a stress free and great experience for us due to our fab estate agent.
Sophie Β· 16 April 2022
Agent replied
Dear Sophie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have recently purchased a property through Romans where I was dealing with Jack Barton. Jack has been extremely informative and helpful throughout, and continued to keep me up to date on a weekly basis. He has also been able to help explain each step of the process and also answered any questions that I have had along the way. As a first time buyer, I have really appreciated how patient and organised Jack has been and he has made me feel at ease during the process. Communication is second to none, and will always reply to my emails within the hour - and will endeavor to call me with any updates. Also as a company, it was extremely helpful that they were able to recommend the solicitors to use. Thank you!!
Katrina Β· 12 March 2022
Agent replied
Dear Katrina,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI would just like to comment on service I received from Jack Barton at Romans Yateley. Which in my view was just excellent for us and the sale of our house. Nothing seemed too much trouble. From the pre-advice of clients wanting to see the property we were selling, to Solicitor recommendations, to even printing off documents for us as our printer had broken down for a period of time. In my view Jack made it work for the sale to go through and as stated nothing was too much trouble. Special thanks also to Elliot King who's input was extremely positive and helpful. Thanks to all.
Simon Β· 12 March 2022
Agent replied
Dear Simon Williams,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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4/5
GoogleRomans were able to use their expertise in securing a full asking price offer with my first view. The service Jack provided was brilliant and the subsequent customer care from Catherine was fab. Good service, would recommend
Thanks very much ππππ β¦
Charlotte Β· 11 November 2024
Agent replied Β· 11 December 2024
Dear Charlotte Coffin,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleVery pleased with the service that we received from Chris and the team at Romans in Yateley. Despite problems lower down in the chain that were nothing to do with Romans, my mother's property sold, and for a realistic price. The staff were all very helpful and on the ball, and I was kept up to date with progress at every stage. Many thanks, Tony.
Ivor62 Β· 15 July 2023
Agent replied Β· 29 July 2023
Dear Ivor62
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent service from Romans. They have been very pro-active, and communication from Chris and his team has been outstanding. We would certainly recommend for property sales and purchases.
Lynne Β· 22 April 2025
Agent replied Β· 22 April 2026
Dear Lynne Berridge
Customer care is important to us so we really appreciate you taking the time to β¦ More
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5/5
GoogleGreat service, Harry has been perfect throughout. Lots of updates and always happy to help at all times.
Luke Β· 1 August 2025
Agent replied Β· 28 January 2026
Dear Luke Wigham
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleWe put our property for sale with Romans in Yateley. Absolutely happy we did as so far the service we have received from Chris, Dan & Jared has been very professional. Nothing is too much for them always friendly and happy to help with any questions we may have. They make you feel at ease and we know that our property sale will run smoothly with Romans in Yateley.
Tina Β· 26 December 2022
Agent replied
Dear Tina
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCannot thank Chris, Dan and the Sales team at Romans Yateley enough.
Dan thank you for the constant communication and support throughout. β¦
Amy Β· 22 April 2025
Agent replied Β· 22 April 2026
Dear Amy Bailey
Customer care is important to us so we really appreciate you taking the time to β¦ More
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5/5
GoogleHaving worked in the industry for 35 years, I was very impressed with the level of service by all of the staff, especially Kyle who called me regularly and kept me fully informed of progress. If you are looking for a professional, proactive estate agent in Yateley, I would highly recommend this team.
Kevin Β· 26 November 2023
Agent replied Β· 24 February 2024
Dear Kevin Penfold
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe bought and sold with Romans and I would do this again. All of the staff at Romans was polite, approachable and helpful. We were always able to get hold of someone whatever the time and this commitment to working hard has helped, when we wanted to view houses during the evenings. Sam and Ashleigh took the time to get to know us and what we were looking for so they could match appropriate properties to us.
They are always there to answer any questions no matter how trivial, especially Elliott. They go that extra mile to make sure everything gets done at the right time.
While moving house can be a stressful experience, Craig and Kerris helped ensure this was as smooth as possible. This was in fact the second time we have used Romans and I can honestly say they were brilliant.
Becky Β· 29 July 2019
Agent replied
Thank you for your kind words and feedback regarding your recent dealings with Romans of Yateley. Buying and selling a home can be a very stressful but it looks like the whole team have been able to assist you from start to finish which is really pleasing to read. I hope you are settling into your new home and once again thank you for buying and selling with Romans of Yateley. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleRomans did not handle our Sale but were the agents for our Purchase. The work performed by Ashleigh Hiscox at the Yateley office was Outstanding. When you are waiting to Exchange and Complete on a House Move the most important thing is to know what is going on. Ashleigh was the one link in the chain that could be relied upon to keep everyone updated and the process moving. This lady is not your typical Estate Agent and thank goodness for that. Amazing work Ashleigh and a BIG THANK YOU from us.
Jon Β· 29 July 2019
Agent replied
Mr Carter thank you for your feedback regarding you recent purchase through Ashleigh and the Romans Yateley office. Ashleigh will always go above and beyond the call of duty to ensure she meets the expectations of all her buyers and sellers. Good luck in your new home and we look forward to helping you, your friends and family in the future. Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleI don't often write reviews but feel the need to highlight that Elliott and his team have been fantastic with the sale of my property and his enthusiasm and knowledge are real assets. Itβs a refreshing change to meet someone that clearly loves their job and company.They kept in touch and updated me with market conditions, prices and movement so by the time I was ready to sell we both had an understanding of expectations. The process since has been so smooth, thanks to Kerris (move manager at Romans), completion date is agreed and exchange of contracts done. Iβve bought and sold a few property in my years and this has to go down as the best experience ever, they clearly understand the high end market in the area. The process has been extremely professional so smooth and the worry removed. This I put down to understanding your customer and both Elliott and team have been outstanding in this regard. Cheers
Shaun Β· 29 July 2019
Agent replied
Thank you for such a lovely review regarding your recent dealings with Elliott and the Romans Yateley team who all pride themselves on offering a first class service to all buyers and sellers they deal with. Elliott has worked and lived in Yateley for many years and is a real authority on property in the local area while at the same time he will always try to meet if not exceed his clients expectations. Thank you for putting your faith in Elliott and Romans to sell you home. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleWe have been in contact with Ashleigh for months after struggling to sell our house and looking to purchase in the area. We found her attitude a breath of fresh air in the industry. She was honest and really worked with the brief of what we wanted. She continued to help and support us even when we found through another agent in a different area. She is an asset to any company and is well worth popping in and chatting to if you are thinking of selling or buying. The other staff were also helpful and not pushy like some local agents. Sam was very patient showing us around many houses on a Saturday afternoon.
Lee Β· 29 July 2019
Agent replied
Thank you for your kind words and feedback regarding Ashleigh who is a real asset to Romans. We hope you are enjoying your new home. Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleWe had been on the market a couple of months with another agent to no success, and reviewed the market as very frustrated vendors. Chris at Romans convinced us he could do far better, and a man of his word we had two high quality offers within the fortnight! Professional and with excellent communication from Chris and the team - their approach clearly works to introduce buyers to sellers. I trust that the sale will go through smoothly from now - but feel highly confident based on service and professionalism displayed so far.
Jon Β· 29 July 2019
Agent replied
Thank you for leaving a positive review about Romans in Yateley. I am pleased that Chris Klee's communication has been excellent and that we achieved your two offers for your property. Thank you for using Romans Estate Agents and we look forward to a successful completion. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
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5/5
GoogleWe purchased our new home with Romans and we are extremely happy with what they have done for us.
Sam and Ashleigh were professional, understanding and enthusiastic whenever we dealt with them while searching and purchasing our property.
Honest and open which really helped us make decisions being new to the area, as that level of trust is really comforting.
Lastly Kerris was extremely helpful in progressing the sale making sure everything got done on time and her efforts were greatly appreciated.
Thanks to all at Romans Yateley.
Stephen Β· 25 June 2018
Agent replied
Thank you so much for leaving a positive review about the team at Romans in Yateley. I am very pleased to read that your house purchase went well and read your comments about Sam, Ashleigh & Kerris in particular. I wish you all the best in your new home. Kind regards, Daniel Collis, Regional Manager - 01344 205 141
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5/5
GoogleElliot and the team at Roman's Yateley have been amazing and offered us a professional and personal service throughout. Without them we would not have found the buyers for our house, which was sold within days, or the fabulous house we are buying as they put our buyers and us forward to view houses before they became available on Rightmove. They have helped and advised us every step of the way, from mortgages to removals and we are so thankful for everything they have done. We would definitely recommend Roman's Yateley to anyone looking to buy or sell.
Nickie Β· 14 January 2017
Agent replied
Thank you for your kind words and feedback relating to your dealings with Elliott King and the Romans of Yateley office. I've passed your feedback onto Elliott and the Yateley team who all pride themselves on offering a first class service to all buyers and sellers they deal with in Yateley . Best wishes Louis d'Espagnac, Residential Sales Director.
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5/5
GoogleAfter registering with the Yateley branch I have been really happy with their service. Ali kept me up to date with all of the properties in the area. He also went and spoke to people in a specific road who weren't on the market to see if they would let me come see their place whilst they consider moving.
Great service and I can't fault how helpful the whole team have been with my property search.
Matt Β· 29 July 2019
Agent replied
Thank you for your positive review about Romans in Yateley. I am pleased to read that Ali has provided a great service and that he is taking the extra steps to find you a property. Kind regards, Daniel Collis, Regional Director, Residential Sales, 01344 205141.
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5/5
GoogleThe team at Romans Yateley have been impeccable. My whole experience of buying and selling with the team have been great, they are very good with communicating with you and always available to talk. They are reliable and give realistic advice. They push for houses to sell and do great work behind the scenes finding buyers. They are proactive and try hard for both parties buying and selling. The whole team have helped me professionally and personally with my journey with them. Very much would recommend.
David Β· 24 July 2024
Agent replied Β· 23 August 2024
Dear David Emanuele Vinci
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSeamless from start to finish! Just sold and bought through Romans in Yateley and have to say the whole team have been fantastic. Excellent advice, no questions were too silly and no task was too much for them. Special mention to Elliot who has been so attentive and communicative throughout the whole process. Would 100% use Romans again.PositiveResponsiveness, Professionalism
Katy Β· 24 August 2022
Agent replied Β· 24 June 2023
Dear Katy Wright,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleSold our house with Romans Yateley, absolutely brilliant guys Alfie, Samm and Harry would highly recommend, would definitely use these guys again thanks top job π β¦
Laila Β· 13 March 2026
Agent replied Β· 22 April 2026
Dear Laila Berio, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleYou only find out how good your Estate Agent is, when things go wrong. Natalie & Elliott help us through the process to sell our old house and buy our new house. Our seller was a particularly awkward vendor, who even pulled the stunt of pulling out on contract exchange day. Natalie used all her charm and experience to get the process back on track. We moved last Friday ! Recommended.
Malcolm Β· 29 July 2019
Agent replied
Malcolm thank you for your kind words and feedback regarding your latest buying and selling experience with Romans of Yateley. Its been a pleasure to deal with you again and our sincere thanks to you for helping and contributing in what I would say was a challenging experience. We look forward to helping you again once you have completed the project. Best wishes Louis d'Espagnac, Residential Sales Director.
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