Trusted Agent profile Β· Yarm

Michael Poole Yarm reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

324 reviews across 2 platforms

59 High Street, Yarm, TS15 9BH

Michael Poole's office in Yarm, at 59 High Street, is rated 4.7 out of 5 across 324 reviews on two platforms, including 188 Google reviews rated 4.9.

Google logo

4.9 / 5

188

Reviews on Google

This office

Trustpilot logo

136

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Yarm office, from every platform, shown as written. First names only.

5/5

Trustpilot

Really helpful sorted the job for me…

Really helpful sorted the job for me highly recommended thanks Debbie

Jamie Β· 26 November 2025

5/5

Google

Fantastic service by Michael Poole, from valuation to completion, they have been great. Derek provided great insights into the market and recommended pricing that needed to get it moving in a difficult market, followed by Amber who helped with the all the follow up and chasing between different parties. The service is the best I have used and this is my fourth house in the past 9 years. Thanks to all involved at MP.

Thomas Β· 25 February 2024

Agent replied Β· 23 August 2024

Thank you very much, Thomas! This kind of feedback brightens the team's day; thank you for taking the time to write it.

5/5

Google

We have recently bought our forever home and Stacey couldnt of been more helpful she went above and beyond expected and tried to make it that little less stressful for us! Highly reccomend her for anyone buying a new home!!

Ashleigh Β· 11 July 2025

Agent replied Β· 12 November 2025

Thank you so much, Ashleigh! We're delighted Stacey could go above and beyond to make your journey easier. Congratulations on your forever home, and we truly appreciate your recommendation!

5/5

Google

Bought & sold via Michael Poole, Gill is an absolute superstar!! I was in a chain of 3 and everything ran like clockwork. I was getting weekly updates, Gill did all of the chasing, including the Solictors, I literally did nothing.Cheers Gill πŸ₯‚ …

Mark Β· 24 August 2022

Agent replied Β· 23 August 2024

Thankyou Mark! We appreciate it.

5/5

Trustpilot

Dannielle was very helpful and friendly…

Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)

Abbey Β· 25 July 2025

5/5

Google

Outstanding service throughout the sale of our property. Both Nick and Gill kept us well informed of any updates and queries were answered promptly. Would highly recommend Michael Poole in Yarm.

Su Β· 24 August 2023

Agent replied Β· 23 August 2024

Thank you so much, Su! We are so grateful for your feedback thanks for writing it.

5/5

Google

Our house purchase through the Yarm branch ran very smoothly. Gill was very friendly, proactive and readily available for any questions we had. We wouldn't hesitate to use Michael Poole again.

Jenny Β· 24 August 2023

Agent replied Β· 23 August 2024

Thanks so much, Jenny, for the feedback! This means a lot to us.

5/5

Google

We have recently bought a house through Michael Poole In Yarm. Nick has been brilliant and kept us updated throughout the whole process, the full team at the branch have been excellent. I would thoroughly recommend Michael Poole to anyone. Thanks again!

Holly Β· 24 August 2022

Agent replied Β· 23 August 2024

Thanks so much, Holly! This means so much to us, thanks for taking the time to write such a lovely bit of feedback.

5/5

Google

Commendation for Stacey Holmes, Michael Poole Estate Agents, Yarm I would like to sincerely commend Stacey Holmes for their outstanding support and professionalism during the recent purchase of my home. From the very first … More

Helen Β· 22 July 2025

Agent replied Β· 10 August 2025

Thank you so much, Helen, for your thoughtful and heartfelt review. We’re absolutely delighted Stacey provided such exceptional support throughout your home-buying journey. Your kind words truly reflect her dedication, and the whole team is proud to have been part of this important milestone. Wishing you all the best in your new home at Whinfell Avenue!

5/5

Google

Exactly what you want from an estate agent. Clear communication, keeping you up to date and answering any queries you have quickly and accurately. Everything was easy and there were no unnecessary phone calls or hassles. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Jack Β· 24 August 2022

Agent replied Β· 23 August 2024

We really appreciate this, Jack! Thank you :)

5/5

Trustpilot

Great experience

Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.

Kirby Β· 17 June 2025

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish from the Yarm Branch! The team are great and I can't speak highly enough of Stacey, she's wonderful to work with and always kept us informed throughout the whole process. A big Thank you!! 😊

Angela Β· 17 March 2026

5/5

Google

Superb service from Michael Poole as you would expect. Gill was excellent and kept us up to date throughout. We will definitely keep using Michael Poole in the future.

John Β· 24 August 2023

Agent replied Β· 23 August 2024

Thank you, John! We appreciate the time you took to leave us some lovely feedback

5/5

Trustpilot

A huge thank you to you Victoria.

A challenging number of months but we got there in the end! You have been fantastic throughout. From start to finish your communication was exceptional, always available to help and always kept us well informed throughout what proved to be quite a testing sale, not through the fault of yourselves but down to the difficult personal situation we found ourselves in.

Mandy Β· 15 September 2025

5/5

Trustpilot

Excellent service

Excellent service. We’ve been with this estate agent for just 1 (one) week and they have sold our property for us. They have been spot on with everything they have done for us.

J Β· 14 May 2026

5/5

Google

Very efficient and friendly service. Specially Amber was so helpful and was with us throughout our home buying process.

Sukanya Β· 26 March 2024

Agent replied Β· 23 August 2024

Amber greatly appreciates this type of feedback; thank you for taking the time to leave it Sukanya.

5/5

Trustpilot

Great service from start to finish…

Great service from start to finish professional , friendly , and always helpful. We would definitely recommend !

Wendy Β· 21 August 2026

5/5

Google

I would highly recommend Michael Poole. I had a sale and purchase with them and the service was outstanding. Gill was always there on hand and went above and beyond expectations, nothing was to much trouble.PositiveResponsiveness, Quality, Professionalism, Value

Sarah Β· 24 August 2022

Agent replied Β· 23 August 2024

Thank you for this lovely review, Sarah. We appreciate it!

5/5

Google

The guys at Michael Poole have been great from start to finish, especially Nick, he went above and beyond helping us when we had a few problems with the sale. Would not hesitate in recommending them to anyone 5*

Nicola Β· 24 August 2022

Agent replied Β· 23 August 2024

Thank you so much for the 5 stars, Nicola! Feedback like this means a lot to us.

5/5

Trustpilot

Marion and team

Marion and team. First class

Chris Β· 17 November 2025

5/5

Trustpilot

We have just completed our sale with Michael Poole

We have just completed our sale with Michael Poole and the whole experience has been conducted professionally and timely, with regular communication and updates on progress.

Barbara Β· 19 June 2026

5/5

Trustpilot

Michael Poole have done a great job…

Michael Poole have done a great job helping us through our purchase which was difficult due to probate.

Rob Β· 7 August 2026

5/5

Google

Derek, Amber and Nick at the Yarm office have been a fantastic team to deal with and I would highly recommend. We were updated regularly and everything was explained in a clear and transparent way. Thanks for all the help! We were lucky enough to buy our ideal house through Michale Poole Yarm as well as selling our own.

Marc Β· 24 June 2024

Agent replied Β· 23 August 2024

We are extremely happy to have helped you through this process, Marc. Thank you for taking the time to provide your feedback.

5/5

Trustpilot

Great service from Michael Poole Yarm…

Great service from Michael Poole Yarm Branch - Stacey, Derek and Nick.

Glen Β· 9 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Michael Poole's Google reviews

Questions about Michael Poole Yarm

How many reviews does Michael Poole Yarm have?

Michael Poole's Yarm office has 324 reviews across two platforms: 188 on Google, 136 on Trustpilot (across the whole business).

What is Michael Poole Yarm's rating?

Michael Poole Yarm is rated 4.7 out of 5 across all 324 reviews, and 4.9 out of 5 on Google from 188 reviews.

Where is Michael Poole's Yarm office?

Michael Poole Yarm, 59 High Street, Yarm, TS15 9BH.

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