Trusted Agent profile Β· Yarm

Michael Poole Yarm reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

435 reviews across 2 platforms

59 High Street, Yarm, TS15 9BH

Michael Poole's office in Yarm, at 59 High Street, is rated 4.7 out of 5 across 435 reviews on two platforms, including 208 Google reviews rated 4.9.

Google logo

4.9 / 5

208

Reviews on Google

This office

Trustpilot logo

227

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Yarm office, from every platform, shown as written. First names only.

5/5

Google

Recently sold a property I used nick at the yarm office , I found him to be knowledgeable & he kept me informed every step of the way .well done & I recommend 100%

Martyn Β· 15 October 2025

Agent replied Β· 12 November 2025

Thank you, Martyn, for your kind review! We’re so pleased to hear that Nick and the Yarm team provided great service and kept you well informed throughout your sale. Your recommendation means a lot to us!πŸ’• …

5/5

Google

We bought a new house and sold our house with the Yarm office. Both Derek and Gill were very straightforward and professional to deal with. They kept us informed and guided us throughout the process. We wouldn’t hesitate to use them again and have recommended them to neighbours and other family members.PositiveResponsiveness, Quality, Professionalism, Value

Claire Β· 24 August 2021

Agent replied Β· 23 August 2024

This is so lovely to read, Claire. Thank you so much for taking the time to leave this on our page. We are so happy to hear your service with us was 5 star!

5/5

Google

Amber was fantastic with the sale of my Grandma's house - from start to finish. Attention to detail was a particular strength.

Erika Β· 24 June 2024

Agent replied Β· 23 August 2024

Thank you so much for taking the time to leave such a heartfelt review.

5/5

Google

Absolutely 5 star service throughout our recent house purchase. Gill kept us informed every step of the way. She also ensured that she chased any outstanding items in good order. This took away a lot of the stresses usually associated with a house purchase. Thanks for everything.

Tony Β· 24 August 2022

Agent replied Β· 23 August 2024

Thanks so much, Tony. This means a lot to us!

5/5

Google

Enjoyed meeting with Nick. He was able to get us in to see a property in which we were interested same day.

Matthew Β· 12 September 2026

5/5

Trustpilot

Really helpful sorted the job for me…

Really helpful sorted the job for me highly recommended thanks Debbie

Jamie Β· 26 November 2025

5/5

Trustpilot

I used Michael Poole for their find a tenant service

I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.

Beverley Β· 16 April 2025

5/5

Google

Fantastic service by Michael Poole, from valuation to completion, they have been great. Derek provided great insights into the market and recommended pricing that needed to get it moving in a difficult market, followed by Amber who helped with the all the follow up and chasing between different parties. The service is the best I have used and this is my fourth house in the past 9 years. Thanks to all involved at MP.

Thomas Β· 25 February 2024

Agent replied Β· 23 August 2024

Thank you very much, Thomas! This kind of feedback brightens the team's day; thank you for taking the time to write it.

5/5

Google

We have recently bought our forever home and Stacey couldnt of been more helpful she went above and beyond expected and tried to make it that little less stressful for us! Highly reccomend her for anyone buying a new home!!

Ashleigh Β· 11 July 2025

Agent replied Β· 12 November 2025

Thank you so much, Ashleigh! We're delighted Stacey could go above and beyond to make your journey easier. Congratulations on your forever home, and we truly appreciate your recommendation!

5/5

Google

Bought & sold via Michael Poole, Gill is an absolute superstar!! I was in a chain of 3 and everything ran like clockwork. I was getting weekly updates, Gill did all of the chasing, including the Solictors, I literally did nothing.Cheers Gill πŸ₯‚ …

Mark Β· 24 August 2022

Agent replied Β· 23 August 2024

Thankyou Mark! We appreciate it.

5/5

Trustpilot

Great service from start to finish…

Great service from start to finish professional , friendly , and always helpful. We would definitely recommend ! ⭐ ⭐ ⭐ ⭐ ⭐

Wendy Β· 21 August 2026

5/5

Trustpilot

Danielle & Hollie

Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!

Matthew Β· 2 October 2026

5/5

Trustpilot

Dannielle was very helpful and friendly…

Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)

Abbey Β· 25 July 2025

5/5

Trustpilot

Helen has been proactive and a pleasure…

Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !

TRUDY Β· 24 July 2025

5/5

Google

Outstanding service throughout the sale of our property. Both Nick and Gill kept us well informed of any updates and queries were answered promptly. Would highly recommend Michael Poole in Yarm.

Su Β· 24 August 2023

Agent replied Β· 23 August 2024

Thank you so much, Su! We are so grateful for your feedback thanks for writing it.

5/5

Google

Our house purchase through the Yarm branch ran very smoothly. Gill was very friendly, proactive and readily available for any questions we had. We wouldn't hesitate to use Michael Poole again.

Jenny Β· 24 August 2023

Agent replied Β· 23 August 2024

Thanks so much, Jenny, for the feedback! This means a lot to us.

5/5

Google

We have recently bought a house through Michael Poole In Yarm. Nick has been brilliant and kept us updated throughout the whole process, the full team at the branch have been excellent. I would thoroughly recommend Michael Poole to anyone. Thanks again!

Holly Β· 24 August 2022

Agent replied Β· 23 August 2024

Thanks so much, Holly! This means so much to us, thanks for taking the time to write such a lovely bit of feedback.

5/5

Google

Commendation for Stacey Holmes, Michael Poole Estate Agents, Yarm I would like to sincerely commend Stacey Holmes for their outstanding support and professionalism during the recent purchase of my home. From the very first … More

Helen Β· 22 July 2025

Agent replied Β· 10 August 2025

Thank you so much, Helen, for your thoughtful and heartfelt review. We’re absolutely delighted Stacey provided such exceptional support throughout your home-buying journey. Your kind words truly reflect her dedication, and the whole team is proud to have been part of this important milestone. Wishing you all the best in your new home at Whinfell Avenue!

5/5

Trustpilot

Absolutely great level of service from…

Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.

Martin Β· 8 April 2025

5/5

Google

At Michael Poole they were very helpful Nick in the office and Colin with the viewing before completion all went very smoothly

Doreen Β· 12 August 2026

5/5

Google

Exactly what you want from an estate agent. Clear communication, keeping you up to date and answering any queries you have quickly and accurately. Everything was easy and there were no unnecessary phone calls or hassles. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Jack Β· 24 August 2022

Agent replied Β· 23 August 2024

We really appreciate this, Jack! Thank you :)

5/5

Trustpilot

Stacey has been so helpful in helping…

Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.

Consumer Β· 30 June 2025

5/5

Trustpilot

Excellent experience with Michael…

Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.

MR Β· 2 October 2025

5/5

Trustpilot

Great experience

Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.

Kirby Β· 17 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Michael Poole's Google reviews
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