Dixons Estate Agents Kidderminster reviews

★★★★★ 5/5

Google

Really friendly and helpful staff - Ellisia Harper was great!

Lucy · 26 February 2024

★★★★★ 1/5

Trustpilot

UNACCEPTABLE SERVICE

POOR SERVICE!! My property, which has been under the care of Erdington Lettings for the past five years is lying empty.

Colin · 20 May 2026

★★★★★ 5/5

Trustpilot

Outstanding Service

I recently worked with Januse and Daniel from Dixons in finding a new home,and I couldn’t be happier with the service I received. They helped me find the perfect home, and their professionalism and dedication made the process smooth and stress-free. Highly recommend!

Mary · 30 January 2024

★★★★★ 5/5

Trustpilot

Halesowen Branch Excellence

Have been discussing our now property with Matt and Libby since February. They worked really hard to liase between myself and the seller and always kept both parties up to date.The knowledge Matt has is excellent and reassuring which made for an easier ride. They answered phones and emails in a timely manner and always made sure we where doing the right thing- definitely had our best interests at heart.Couldn't thank them enough for the honesty, hard work and overall kindness.The buying a home package was a lovely gesture too.

Mrs · 21 August 2024

★★★★★ 5/5

Google

Buying my brother's first home was easy. Laura was great and the team was always on the end of the phone helping hurry things along! Would recommend.

Alexa · 25 October 2022

★★★★★ 5/5

Trustpilot

Excellent Estate Agent

The best house viewing I have been to so far.Really struggling to find a property at the moment and Sophie Hodgson has been absolutely brilliant. She is very informative and knows her job role very well. My viewing was very pleasant and friendly.She comes across very happy and very welcoming.

Shugah · 15 July 2023

★★★★★ 5/5

Trustpilot

Have nothing but praise for the…

Have nothing but praise for the Kingsheath branch of Dixons & the girls there. Amelia & Emily have been absolutely amazing. Returned everyone of my calls,gave their immediate attention to all of my queries concerning the house sale & chased up replies from solicitors. Couldn't thank these girls enough (not forgetting Shanneen too). 1st class customer service from all 3 ladies. Thank u guys. I'd certainly recommend u to anyone buying or selling. Keep up the good work.

Bernie · 31 August 2024

★★★★★ 5/5

Google

We could not have asked for a better service from Christine, Lucy and Laura. Our move was quite challenging to the say the least especially on the day we were meant to complete, they were calm when all around were not, they looked after us and kept us informed of the situation when others who were meant to did not, helping us find emergency accommodation. We cannot thank them enough.PositiveResponsiveness, Quality, Professionalism, Value

Lynda · 25 October 2022

★★★★★ 5/5

Trustpilot

House purchase through Dixons…

House purchase through Dixons WILLENHALL Lovely supporting staff guidance and help when needed always at the end of the phone highly recommend the Willenhall branch for all your property needs

V · 19 February 2026

★★★★★ 5/5

Google

Can't praise Laura high enough, we're home movers and Laura is by far the most productive agent I've come across. Lovely rapport fully understands your needs whilst delivering a very professional service.

Rosemarie · 25 October 2021

★★★★★ 5/5

Google

I can't thank the staff enough for all that they have done. They kept us informed and updated every step of the way. Nothing was to much trouble and they totally understood have hard it can be to sell the family home. The ladies were totally professional in every aspect of their roles and I can't recommend them highly enough.

Jackie · 25 October 2023

★★★★★ 5/5

Trustpilot

A lovely agent called Lee

We had a lovely agent called Leoni (Lee) today showing us around a property in Stourbridge.

El · 26 May 2026

★★★★★ 5/5

Google

5 stars ⭐⭐⭐⭐⭐ Jessica offered a Brilliant service from start to finish. Friendly, professional, and kept me well-informed throughout. Would definitely recommend!

Karen · 5 June 2025

★★★★★ 1/5

Trustpilot

I am totally disappointed with dixons…

I am totally disappointed with dixons service i spose to move in property on 1st of april and they start the contract on 17 of april when i moved in the property there was leaking water from walls and they fix that in a week time and i have to call them everyday to please solve this problem there is no water in the property After that when i check the boiler there is no hot water I report that last monday 29th of april still waiting nothing happen I have 3 kids my kids got flu cough and my youngest one is 10 months old he is not feeling well I call them everyday and tell them please i have kids and their reply is waiting for the answer of landlord I am totally disappointed with this service I will never take any property from dixons and will never recommend to any one Totally disappointed with dixons and landlord behavior Before i moved to the property i asked the agent is there any other problems in the property and she said everything is working fine No customer service no response immediately waste of time

Asad · 10 May 2024

★★★★★ 5/5

Trustpilot

Caitlin Barry was brilliant!

Caitlin Barry was brilliant!Caitlin helped the smooth transition of filling out the paperwork to signing for the property on the dotted line. She was very polite, professional and honest.

Fran · 27 June 2024

★★★★★ 2/5

Google

I need to change review. I still stand by my first review to an extent. At the time, I couldn't thank them enough. Now, not so much lol After trying to get hold of our broker and solicitors for the better half of the year, we have failed to so. Emails are being ignored and bouncing back from solicitors. Even the phone number we have has been disconnected. We were failed by this team. I understood going in there would certain things that break in the future. I wasnt naive to think something wouldn't need doing. But I thought it would be a broken sink (which we did have) orntoilet( which we also had) not the major structural problems we've faced. But nothing could have prepared me for the money I've spent on this house. (Not including how much I paid for it) We've been to our lender, and although half of the stuff was not on the surveyors list, they arent at fault. Not once was we told there are different surveyor checks you pay for. If I had known, we would have got a full check done. When we were told the one room had insurance, yet, did not affect me in anyway shape or form, we trusted her. The information past back from solicitor we also trusted her to tell us truthfully and not mix words. She failed to mention that up to 20k could be knocked off asking pricing with or without the entity insurance. Or that the insurance the previous owners paid for wasnt worth the paper it was written on, as me, the buyer, could never use it. Or that my home insurance would not cover it as it was used as a living space when it's not down as a bedroom. So in the short time we've been here, we've had part of the building attached, collapse, due to rising damp. The day we moved in we needed to buy not only a new cooker, but new plumbing throughout. But the bedroom the insurance was under, collapsed. The walls collapsed. The ceiling collapsed. And then not long after, the roof was leaking. All of which I've had to lend to pay for as MY insurance doesnt cover it. Which she also failed to mention. When we asked what the insurance meant for us, she told it was just a tecnicalty for previous owners and didn't effect us in any way. We were fully covered. She told us the insurance was there if anything ever went wrong with the room. That I would not have to pay for it. We were greatly mislead. The insurance can never actually be used. And she didnt tell us that. It's just a piece of paper. I honestly feel cheated out of thousands with a home that is slowly destroying my family. My daughter had to go stay with a relative because of the devastation of their room while my daughter slept on her mattress in the front room. I had to pay for all the broken furniture. And we still have more walls slowly collapsing. We have managed to complete one floor of rewiring as they must have done it themselves and was a serious hazard. I paid a small fortune to people to look out for my best interests for nothing. I was robbed. And with no answer now from anyone or help from either lender or estate agents, it will be too late tonfo anything. And before people ask why dont you sell, it's because I've paid a quarter of what this house is worth into fixing stuff that I will NEVER get back. Because I cant sell. It will be very hard for me to do which was also failed to be explained when I asked how it affected me. This was my first buy and knew nothing which was why i paid for the help.

Lisa · 25 October 2020

★★★★★ 5/5

Google

A huge thank you to the exceptional team at Dixons, Kidderminster. This is my second investment purchase from the branch, and its been a pleasure dealing with Hayley (branch manager) along with Christine and Becky. There local market knowledge is phenomenal and I would love to buy off these guys again, communication and attitude along with the customer experience is up there and I cannot fault anything whatsoever . Give them a go whether you're buying or selling...Thank you all!!!

Aman · 25 October 2020

★★★★★ 5/5

Trustpilot

Everything went good and smooth

Everything went good and smooth. We were met by your representative and she was well informed and kind.

Besa · 21 November 2024

★★★★★ 1/5

Trustpilot

AVOID - CAN NEVER GET HOLD OF THEM

1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR

RxG · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Paul Orme and the team at Dixons Yardley!!

We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!

Happy · 28 September 2020

★★★★★ 5/5

Trustpilot

Highly recommend Dixons estate agents!!

Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!

Emme · 20 February 2024

★★★★★ 1/5

Trustpilot

Harassed my sister with multiple…

Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my mother’s house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.

Gareth · 24 June 2025

★★★★★ 5/5

Trustpilot

Amelia Pace should wear a Wonderwoman…

Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!

Catherine · 31 October 2024

★★★★★ 5/5

Trustpilot

I used Dixons estate agents in…the sale of my property

I used Dixons estate agents in erdington to sell my property just like to say Sarah was great with helping me with everything plus her assistant Charlotte both were very friendly and helpful throughout the process. Thanks again for your expertise Glenn munn happy customer 👍

Customer · 30 November 2022