Dixons Estate Agents Kidderminster reviews

★★★★★ 5/5

Trustpilot

Great advice, got the property sold

They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.

John · 21 May 2025

★★★★★ 5/5

Google

The staff were very friendly and incredibly helpful throughout the whole process and encouged and supported us to find the perfect home! Many thanks to Christine and Hayley especially for their help! A massive thank you to Sally Hall for always being there for us to help and to guide us from start to finish! We couldn’t have done it without her commitment and her enthusiasm! We would highly recommend them for anyone!

Seb · 26 October 2019

★★★★★ 5/5

Trustpilot

Honest review

Dixons estate agents are by far in my opinion one of the most helpful and honest agents I’ve had the pleasure of dealing with. They are very professional and very knowledgeable about the Kidderminster area. I would 100% recommend anyone who is looking to buy, rent or sell to use their services.

JM · 6 May 2026

★★★★★ 5/5

Google

I recently bought my first property and Dixons in Kidderminster were brilliant throughout the whole process. Laura was extremely helpful in ensuring everything went through in a very short timeframe. I am very grateful for all of their assistance and I would highly recommend!

Lauren · 25 October 2023

★★★★★ 5/5

Google

It is with great pleasure that we offer this glowing review for Christine Winkley, an exceptional real estate agent at Dixons in Kidderminster. Having navigated property transactions in the past, and engaged with agents across London and Essex, we can confidently assert that Christine stands out as the most remarkable and the best real estate professional we have encountered thus far. Her ability to forge an instant rapport with clients, coupled with her unwavering commitment to delivering a seamless and customer-centric experience, is truly commendable. Christine's vast knowledge of the local real estate market and her keen insights into each property's unique features are nothing short of awe-inspiring. Her comprehensive understanding of the area is truly remarkable, and her amazing rapport with both buyers and sellers is truly exemplary. Acting as a fluid conduit between buyers and sellers, Christine's interpersonal skills and expertise are unparalleled. Her ability to guide potential buyers through multiple viewings with ease and efficiency is a testament to her remarkable professionalism. The seamless back-to-back viewings of four properties under her guidance was a truly remarkable experience. It was an absolute privilege to have met Christine. She is a tremendous asset to Dixons in Kidderminster, a true gem of a person, and we extend our deepest gratitude for her hard work and invaluable assistance. Our sincere thanks also go to Lucy Bacon, whose exceptional organizational skills and prompt arrangement of viewings at short notice were truly commendable. Lucy's ability to address our queries with insightful expertise and a thorough understanding of our requirements was truly remarkable. Without a doubt, Dixons in Kidderminster are the most outstanding realtors in the real estate industry, and we wholeheartedly recommend their services to anyone seeking a seamless and rewarding property experience.

Sa · 26 June 2024

★★★★★ 1/5

Trustpilot

Disgusting Company! - AVOID!!

I Wouldn't even give this place 1 stars!They are the rudest estate agents iv had to deal with (Selly Oak Branch), iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!

Charlotte · 21 June 2023

★★★★★ 5/5

Google

Recently purchased a new house with Dixons Kidderminster, what an absolutely amazing service! A massive thank you to Lucy & Laura for helping us find our dream home. Their help & support throughout has been second to none & would highly recommend them.

Nicola · 25 October 2023

★★★★★ 1/5

Trustpilot

Fake electrical certificate was given when bought a house through Dixons in Yardley

Bought a property through Dixons has a first time buyer and even decided to use David Smith for my Mortgage and I can say what a lovely man he is, he did all the hard work and running around, kept me updated at all times right until I had my house keys so thank you to him, will definitely be using him again and recommending him to all. When initially putting an offer on the house, I felt when it came to the price Zoe was playing on the fact I really liked the house and wanted it and so games were being played and I ended up paying £5k over the asking price which I really regret because when moving into the house, I found so many problems. When I spoke to Zoe about dodgy Electric work with a fake certificate given, she ignored it and said she can't do anything, even thou the person who sold the property is well known to Dixons. Highly advise everyone to paid and get a survey completed and not just rely on the Bank to theirs. Elite Properties LTD is the company that's sells house through Dixons with fake electric certificates.

Izzy · 6 June 2023

★★★★★ 5/5

Trustpilot

Holly was a star

Holly was a star, really helped with my renting process and kept me up to date with everything that was going on. Would highly recommend

Consumer · 17 October 2025

★★★★★ 5/5

Google

I recently had a valuation booked with Laura Harvey and I could not recommend her enough. She made me feel very comfortable and listened to what I wanted to achieve. She was not at all pushy, unlike some other estate agents, and she was not just there to make a commission. She cared about my end goal and helped me to achieve it. I could not be more grateful and would definitely deal with her again should I need to. Thank you so much for all of your advice and support!

Lucy · 26 April 2024

★★★★★ 5/5

Trustpilot

Fantastic

Fantastic! I've used Dixons for over 20 years to deal with my lettings portfolio. I wouldn't dream of using another Letting Agent. I can call at anytime and they will resolve any queries or issues I have immediately. They know the background of all my properties which helps with any dealings. I cannot recommend them highly enough.

William · 17 February 2026

★★★★★ 1/5

Trustpilot

Dixons Erdington Letting Services

Dixons Erdington, are a subsidiary of Countrywide run from their Warwick office. They provided abysmal management of my property. They missed 10 inspections over 5 years, lost the original contract, failed to handle tenant communications and their convoluted processes lead to repeated mistakes. Manager Raza Muhammad ignored my correspondence, was borderline aggressive when spoken to on the phone (the single time he spoke to me) and failed to provide the requested Terms of Business or confirm a move-out inspection, leaving me unaware of my property’s condition for re-letting. The branch was inexplicably closed during opening hours when I arrived to collect my keys, despite prior notification.

Karl · 4 July 2025

★★★★★ 5/5

Google

Having been in our house for 40 years moving was a daunting business. Dixon's only sent potential buyers, not viewers, so we bought and sold within 2 weeks. Christine and Hayley were so helpful in keeping the paperwork moving and explaining each stage. They were well informed and professional making the whole process stress free and within a reasonable time frame. Highly recommended.

Jeannie · 25 October 2020

★★★★★ 5/5

Google

Christine Lucy and Laura were all fantastic. Being a first time seller I knew nothing about selling a house, but they were always there to answer questions and give excellent advice. Everything from excellent photo's of the property, to getting multiple offers and ultimately a sale. You couldn't ask for a better Estate Agent!PositiveResponsiveness, Quality, Professionalism, Value

Adam · 25 October 2021

★★★★★ 5/5

Google

Christine was very helpful in trying to get me and the seller of the the property I liked but we just couldn't agree on a price a shame but that's the way it goes sometimes

Simon · 25 October 2023

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS SELLYOAK- we rented…

DO NOT USE DIXONS SELLYOAK- we rented our house through DIXONS SellyOak for 1 year. Our house was to be managed and agreed regular contact to keep us updated that the house was in the immaculate condition it was given to them. The property was not monitored or maintained there was no contact from the agents or visits undertaken until we complained following a visit to the property. We ended the contract for the tenants to leave at the end of their contract. Another month in our house. We entered the property which took us 5 days to clean with faeces down the radiators and all over the floors. Damaged high gloss kitchen bathroom suite dirt and grime everywhere. The deposits team awarded us £270.00 to replace and repair although they had the cheek to still take their management fees. Complaints are a waste of time it’s just an email process. I would not recommend DIXONS as an agent for renting buying or selling they are useless !!! They don’t look after your home at all they are just happy to make a quick buck - robbers 🤬🤬🤬🤬.

Lisa · 2 May 2025

★★★★★ 5/5

Trustpilot

A big thank you to all of the team for…

A big thank you to all of the team for your help during my home‑buying journey. Your support, quick responses, and efficient handling of everything made the whole process much easier for me. I’m really grateful for all your hard work.

Gurjinder · 3 May 2026

★★★★★ 5/5

Google

Recently bought my first property and Dixons in Kidderminster were really helpful in chasing up solicitors and ensuring everything eventually went through! Had a lot of contact with Christine, Laura and Lucy and they were all really good at helping me through the process.PositiveResponsiveness, Professionalism

Madjon88 · 25 October 2022

★★★★★ 1/5

Trustpilot

Would give 0 star if could

Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.

Pat · 1 June 2022

★★★★★ 5/5

Google

It's taken me a moment to review, but our house sale completed through Dixons in Autumn 2022. We were initially selling through another estate agents and had a viewing with Dixons. They enquired hour our sale was going and were disappointed to hear our house hadn't had many viewings (the other estate agents tried saying eople just weren't interested) as they felt it was very saleable on the FTB/Rental markets. We agreed with our other estate agents to list with Dixons as well - and suddenly we had a load of interest drummed up. Within a month our house had had many viewings and was deep in the processes of sale, Any problems we encountered during the sale process were down to lenders and other estate agents in the chain. Dixons were communicative and approachable throughout

Charli · 25 October 2023

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS HALESOWEN IN-HOUSE…

DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !

Debbie · 6 April 2025

★★★★★ 5/5

Google

Jessica Wainwright at Dixons Kidderminster has done a great job showing us around and assisting us in looking for our next home. She is very accommodating and extremely knowledgeable about the properties they have available. Her customer service has been faultless.

Ian · 22 June 2025

★★★★★ 5/5

Google

I can't thank Hayley and Christine enough. They were both extremely helpful, professional and funny at times (which helped). 5 star rating, couldn't have asked for more. A big thankyou.

Jeannette · 25 October 2023

★★★★★ 5/5

Google

My estate agent Laura was absolutely amazing thought-out the whole process! I really appreciate all her hard work in helping me purchase the property. Thank you for the Welcome Pack!

Funmi · 25 October 2023