Dixons Estate Agents Kidderminster reviews in Wyre Forest

★★★★★ 1/5

Trustpilot

Would give 0 star if could

Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.

Pat · 1 June 2022

★★★★★ 5/5

Google

It's taken me a moment to review, but our house sale completed through Dixons in Autumn 2022. We were initially selling through another estate agents and had a viewing with Dixons. They enquired hour our sale was going and were disappointed to hear our house hadn't had many viewings (the other estate agents tried saying eople just weren't interested) as they felt it was very saleable on the FTB/Rental markets. We agreed with our other estate agents to list with Dixons as well - and suddenly we had a load of interest drummed up. Within a month our house had had many viewings and was deep in the processes of sale, Any problems we encountered during the sale process were down to lenders and other estate agents in the chain. Dixons were communicative and approachable throughout

Charli · 25 October 2023

★★★★★ 1/5

Trustpilot

DO NOT USE DIXONS HALESOWEN IN-HOUSE…

DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !

Debbie · 6 April 2025

★★★★★ 5/5

Google

Jessica Wainwright at Dixons Kidderminster has done a great job showing us around and assisting us in looking for our next home. She is very accommodating and extremely knowledgeable about the properties they have available. Her customer service has been faultless.

Ian · 22 June 2025

★★★★★ 5/5

Google

I can't thank Hayley and Christine enough. They were both extremely helpful, professional and funny at times (which helped). 5 star rating, couldn't have asked for more. A big thankyou.

Jeannette · 25 October 2023

★★★★★ 5/5

Google

My estate agent Laura was absolutely amazing thought-out the whole process! I really appreciate all her hard work in helping me purchase the property. Thank you for the Welcome Pack!

Funmi · 25 October 2023

★★★★★ 5/5

Trustpilot

Becky at Dixons Yardley office has been…

Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,

Angie · 27 February 2026

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service! Becca was professional, responsive . Highly recommend!”

Joe · 30 October 2025

★★★★★ 5/5

Google

Laura, Ellissia, Christine and Lucy worked really hard for us and sold our house 3 times! We couldn’t fault their efforts and friendliness in what was a tough market and we finally got there! Never once thought about moving agents after a …

Emma · 18 April 2025

★★★★★ 5/5

Google

Through one of the most difficult house moves that we have ever had to endure the team at Dixons were a fantastic support throughout. They kept up informed (good and bad news) expeditiously and tried to push things along when there were …

Andrew · 18 April 2025

★★★★★ 5/5

Google

Dixons were great from start to finish. We were first time buyers and very anxious stepping into the unknown with buying our first house. The team supported us throughout and no question was a stupid question. When our first property wasn’t …

Samantha · 18 April 2025

★★★★★ 5/5

Trustpilot

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

Linda · 31 March 2021

★★★★★ 5/5

Trustpilot

I have just rented a property with…

I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated

Faiza · 30 November 2024

★★★★★ 5/5

Google

The Team at Dixon's Christine,Hayley,Becky,Vanessa and Laura were fantastic. The professional ,support and friendly advice has been exceptional. We had three offers on the first day and they guided us through every stage of the sale. I will recommend Dixon's to everyone I know. I think you would be hard pressed to find a more knowledgeable estate agent team. They answered communications promptly and liaised with all parties to facilitate the sale in what was a very difficult time for all.

Robert · 25 October 2020

★★★★★ 5/5

Trustpilot

Well done Halesowen

Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months

Maureen · 6 August 2020

★★★★★ 5/5

Trustpilot

Successful and happy

We had a very unsettling and difficult time whilst selling a deceased persons house prior to and during this pandemic.Matt Till and the others we dealt with in Halesowen branch were exemplary under these difficult circumstances. They introduced suitable buyers to view In the first instance and we sold within 24 hours. All was going well until lockdown and the furloughing of staff - at both the estate agents and solicitors. This for us was extraordinarily difficult to deal with both emotionally and practically as everything took 3 months longer than originally expected.Matt’s assurences were invaluable and once normal service resumed he constantly contacted the conveyancing services on our behalf to avoid any further delays and instantly advised us directly to do whatever was necessary to assist the process. I would not hesitate in recommending Dixon’s branch at Halesowen. Thank you Matt Till 😃and team

Maureen · 17 July 2020

★★★★★ 5/5

Trustpilot

We instructed Dixon’s to assist us in…the sale of our property

We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free

Nick · 12 October 2021

★★★★★ 5/5

Google

It is with great pleasure that we offer this glowing review for Christine Winkley, an exceptional real estate agent at Dixons in Kidderminster. Having navigated property transactions in the past, and engaged with agents across London and …

S · 18 April 2025

★★★★★ 1/5

Trustpilot

Just dont do it

This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful

Mr · 27 September 2025

★★★★★ 5/5

Google

Many thanks to Jemma, Hayley, Christine and Halinka at Dixons Kidderminster for making the sale process so smooth. They found good quality leads and kept me well informed throughout. I also used their suggested solicitors, Countrywide, and they too were excellent. No problems recommending Dixons to anyone out there wishing to sell.

Don · 26 October 2017

★★★★★ 1/5

Trustpilot

DIXONS HALESOWEN

Avoid using the mortgage service at Dixons Halesowen. Dixons itself, great, but Bal signed us up to an insurance we told him we didn’t require and we are nearly £1000 out of pocket because of it and apparently it’s ’not his problem’ when we spoke to him about it.I really hope he doesn’t do this to other people but have no doubt this will happen again. The stress this has put us under is awful, especially being heavily pregnant. Please be careful guys and ensure you always have someone with you to witness conversations. The company have dealt with it terribly and we are now in this horrible situation. No remorse or apology from them. Disgusting.

R · 12 November 2024

★★★★★ 5/5

Trustpilot

Dixons Estate Agent ~Erdington

Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order:Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service. Keep up with the fantastic job guys. We really appreciated all your hard work.Mr and Mrs Balfourth

Gloria · 4 September 2019

★★★★★ 1/5

Trustpilot

Avoid

So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.

O · 17 October 2024

★★★★★ 5/5

Google

Laura and Lucy were fab. Kept us up to date through our purchase and promptly helped chase the relevant people for any queries to avoid delays. 2nd time purchasing through them and faultless both times.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 25 October 2021