Abbotts reviews

★★★★★ 5/5

Google

Very professional service provided by the friendly team at Wymondham. Honest valuation of our property with supporting evidence to how they came to the value. Very proactive at getting viewings through the door for our sale, with more people viewing in the first week than the previous estate agent in their twelve weeks! Also very proactive in helping us find our new property. Thank you for your service.PositiveResponsiveness, Professionalism

Phil · 27 August 2021

★★★★★ 5/5

Google

My brother and I don’t live local to Wymondham and both Lorraine and Harrison provided a first class service proving to be very helpful time and time again. Highly recommended!!!

Niall · 25 September 2024

★★★★★ 5/5

Google

Wonderfully hardworking and helpful team who went above and beyond helping us with our recent move. Verity was the absolute pinnacle of support and guidance.

Jon · 13 June 2020

★★★★★ 5/5

Google

Many thanks to all the staff at Abbotts Wymondham for their help in selling my property. The team were friendly, extremely helpful and nothing was too much trouble. I was kept up to date throughout the process and communication was faultless. A great team who are passionate about the service they provide!

Adam · 13 June 2023

★★★★★ 5/5

Google

I have used Abbotts twice and on both occasions they were very professional, always kept me updated and I would not hesitate to use them again

Michael · 11 November 2024

★★★★★ 1/5

Trustpilot

Disgusting Treatment from Abbotts King’s Lynn

LETTINGS DEPT : Abbotts Estate Agents King’s Lynn : Unprofessional , Uncaring and Unresponsive : Having suffered an injury and needed an operation whilst abroad we realised we could not commit to our future tenancy, even though we hadn’t signed any contracts. These guys seemed so kind and professional until we had a health issue that meant our proposed tenancy couldn’t begin. We gave ample time too. Despite writing a letter of explanation we received NOTHING! No acknowledgment, no letter of understanding, no wishing us well on our road to recovery, NOTHING! - All I can say is this was a shock to us and a big disappointment. I have included the letter I wrote below so you can judge for yourself whether we deserved being ignored! Is this really the service we deserved?..,………………………………………Good afternoon Suzie,I hope you are well.It’s not been going so great this end I’m afraid.We’ve both encountered more health issues and the surgeon who administered xxxxxx last injection has recommended, after examination, that for his own safety he should not attempt to do anything with his arm for fear of causing irreparable damage. This therefore has major implications for our plans.Furthermore I have been suffering from pins and needles and numbness in my foot and fingers and extreme back ache which the surgeon has said is due to the extra pressures since xxxxxxx incapacity - and to make matters worse, I’ve been advised to avoid lifting anything heavy to avoid further damage to my spine!In light of the above and being mindful of the promises we made to yourself and to the landlord in regards to keeping the property in top ‘viewing’ condition, we feel that this is something we can no longer achieve and promise. We’re not able to hire a van or arrange any furniture let alone construct even a bed frame - to say the least.We do not want to cause detriment to the landlord’s quest of finding a buyer for his lovely bungalow and therefore, to give the landlord the best chance of a sale in this climate, we have decided that this task should be passed on to a tenant who is in better shape, health wise to present the property in the best way possible.It’s with a very heavy heart that I write this Suzie as we were both so extremely looking forward to beginning our brief tenancy at the bungalow but we are very honest, open and responsible and don’t want to promise something to the landlord that we simply can’t fulfill. We’ve been stressing about tidying up for an urgent, last minute viewing and knowing how difficult it is to even pick up a cup, fills us both with worry and anxiety.On a more positive level, at least we are still a few weeks away from the original intended commencement of the tenancy and you didn’t waste time sending out contracts.Please send our sincere apologies to the landlord who I would hope understands that our decision was not taken lightly but was taken with his best interests at heart.Xxxxx feels his rehabilitation should be at home with his bother as the rehabilitation could prove to be quite an extended period of up to 18 months for the injury to heal.You have been a real treasure throughout the short process so far Suzie and we’ve had some great conversations. You are definitely a rare find in this day and age and we both appreciate all you’ve done for us.We totally understand if our holding deposit is something we have to forfeit but if the landlord understands that our decision is primarily based on his position to effectively sell the bungalow, then I would like to hope he would not decide to retain our deposit.Once again Suzie, thank you for everything. We can’t express how nice it’s been dealing with you and it would be a pleasure if we were able to secure a house purchase or tenancy in the future - maybe you’d even find us our dream bungalow?In the meantime we are being sensible and putting our health first even if it means letting go of the lovely bungalow.Kindest regards,………………………………………………To this date, we received no email, no call or any communication following the letter we sent and to this day, it still makes me extremely sad that the relationship I thought we’d developed over a few weeks was nothing more than fake.

Darren · 29 August 2023

★★★★★ 5/5

Google

Abbotts sold my terrace house in Whitehorse Street very fast and helped me thru the minefield of paperwork, contracts, legal matters, all of which was scotch mist to me as it isn't really my world, Lorraine has lived in Wymondham forever so knows every corner, would definitely use anbotts again, good work Lorraine, abbi, and Sam and not forgetting Michaela x

Adam · 13 June 2022

★★★★★ 5/5

Google

Highest recommendation to everyone. The team could not have been more helpful and went beyond to ensure that tricky issues were dealt with. They sold TWO houses simultaneously for ourselves and my mum who is in her 80s. The kindness and care with which they handled things was the epitomy of old fashioned service. Thank you so much to you all.

Whitestarbuffs · 13 June 2022

★★★★★ 4/5

Google

Thank you to the team at Wymondham, in particular Sam and Lorraine for their support in the process of selling our house.

Tim · 13 June 2020

★★★★★ 5/5

Google

Selling and buying, what a patient and professional group of people. Communication is two ways and each party has to be committed to it and I couldn't be happier. They don't shy away from problems only meet them with solutions, this has been a very positive experience for me. To name them all, Lorraine, Sam, Daniel, Sarah and Verity who all have been involved. Thanks to all of you, x.

Dawn · 13 June 2020

★★★★★ 5/5

Google

Chelsie was absolutely brilliant from start to finish. Above and beyond what she should have done. Many thanks for your help

Stephen · 13 June 2020

★★★★★ 5/5

Google

Huge thanks to Diane Lorraine Samantha & co for all your help, would recommend Abbott's to anyone seeking a friendly and professional service, thank you!

John · 14 June 2018

★★★★★ 5/5

Trustpilot

Abbotts Ely 5 * service

I would like to thank Jack and Pat from the Ely branch for all their help in securing my property. They made the process easy and quick, responding to queries the same day. I would not hesitate to use them again.Lisa - Witchford

Lisa · 22 February 2022

★★★★★ 5/5

Google

Very good service, always willing to help,and professional at all times.

Wendy · 15 March 2025

★★★★★ 5/5

Google

Having had our Property on the Market with another Agent,Lorraine and her superb Team managed a Sale within a short time span.They also found us a Property to our liking which was within our Budget and area we desired. Nothing was ever too much bother and any obstacles were quickly removed. Absolutely suberb. Thank you Mr.E.& Mrs.N.HughesPositiveResponsiveness, Quality, Professionalism, Value

Eddie · 27 August 2021

★★★★★ 5/5

Google

Absolutely fantastic team. Lorraine and Sam were amazing dealing with so many issues in our chain. Highly recommend!

Matthew · 14 June 2019

★★★★★ 5/5

Google

Excellent team. All super helpful. It has been a long process but the team has been supportive the whole way through. Highly recommended

Terina · 12 August 2024

★★★★★ 5/5

Google

Chelsie supported our mortgage application for our recent house move and was very thorough and professional. She went above and beyond to assist with our solicitors and estate agents on what was a difficult purchase at times. We cannot recommend her services enough if you need a mortgage.PositiveResponsiveness, Quality, Professionalism, Value

Clive · 27 August 2022

★★★★★ 5/5

Google

Since I first looked to relocate to Norfolk 18 months ago, Chelsea from Abbott’s has been incredibly supportive and encouraging. As my mortgage advisor, she has really guided me through the whole process and gone above and beyond to ensure a good outcome for me. She is very professional and proactive and I would thoroughly recommend her.PositiveResponsiveness, Professionalism

Elizabeth · 27 August 2021

★★★★★ 1/5

Trustpilot

They don't ever repair anything fast

Whenever you need to have a repair done they just take forever to sort it out and sometimes I have had to just do it myself like the time my 4yo daughter window on our ground floor flat wouldn't close properly letting in freezing temperatures into her room. Or the time water was leaking out under the sink and constantly having to empty a bucket for weeks. They honestly don't give a dam about the people renting from them.

Ty · 13 January 2023

★★★★★ 1/5

Trustpilot

Failure to return deposit

Still waiting after 2 months for deposit return. Called countless times always told I would get a call back never did. Told today that money was being taken for contrived reasons

Alasdair · 27 June 2025

★★★★★ 3/5

Trustpilot

Absolutely no communication

I went for a flat viewing. It was conducted by a lovely, knowledgable woman. Afterwards, I had some questions I'd like answered and left an email. I got a call the next day promising I'd get my answers. 3 weeks later, nothing. I've left an email and 2 voice messages. I've also discovered the flat is now up for rent, which begs the question has it actually been sold, and the new owners are renting. In that case, why is the flat still up for sale, and why did no one have the decency to let me know. They're lovely at the beginning of the process, but once you actually want to get involved in the process, absolutely nothing from them.EDIT: After contacting customer support, I finally got an answer, that was apologetic.

Sam · 26 October 2022

★★★★★ 1/5

Trustpilot

GREG ABBOTT TO BE REMOVED

GREG ABOTT NEEDS TO BE REMOVED FROM HIS POSITION I HAVE A DAUGHTER THAT IS A VICTIM OF MALPRACTICE AND BECAUSE OF THE CAP HE CAME UP WITH WE CAN NOT GET COMPONSATION AND HER HEALTH IS COMPLETLY DESTROYED JENNIE SEALY HOSPITAL IN GALVESTON TEXAS GAVE HER VERY SEVERE BRAIN AND SHE DOES NOT HAVE PEACE WHEN SHE IS AWAKE SHE IS IN ALOT OF PAIN AND BECAUSE OF THIS MAN I DO NOT KNOW WHAT OUR FUTURE HOLDS TWO HOSPITALS ARE INVOLVED MEMORIAL HERMAN SOUTHEAST IN HOUSTON TEXAS BURNED HER HAND VERY SEVERLY WITH AN INFILTRATED IVY SHE HAD AN IMPUTATED FINGER OVER IT,SHE WAS TRANSFERRED TO JENNIE SEALY HOSPITAL THEY SPECIALIZE ON BURNS THERE THEY GAVE MY DAUGHTER VERY SEVERE BRAIN SHE ALSO HAD A BLOOD TRANSFUSION THE BLOOD WAS CONTAMITED WITH HIPITITUS C SINCE THEN MY DAUGHTER HAS NEVER BEEN THE SAME SHE IS IN AND OUT OF THE HOSPITAL BECAUSE SHE NOW HAS A FEEDING TUBE AND IT CAUSES HER TO ASPIRATE AND E THAT CAUSES PHENOMIA AND SHE HAS BEEN IN THE HOSP[ITAL SEVERAL TIME WITH ASPIRATION PHENOMNIA ,BUT MR ABBOTT GOT COMPENSATED FOR HIS ACCIDENT UNFAIR ,PLEASE PEOPLE VOTE HIM OUT PLEASE PLEASE!!!!!!!!!!!!!!!!

Mary · 9 October 2022

★★★★★ 5/5

Google

Excellent service and support from the team in Wymondham. Thanks again Lorraine, Samantha and team.

Ian · 14 June 2019