Trusted Agent profile · Wymondham

Abbotts Wymondham reviews

★★★★★ Good

319 reviews across 3 platforms

15 Market Place, Wymondham, NR18 0AX

Abbotts's office in Wymondham, at 15 Market Place, is rated 3.9 out of 5 across 319 reviews on three platforms, including 181 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

181

Reviews on Google

This office

Yell logo

4.2 / 5

5

Reviews on Yell

Business-wide

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Abbotts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wymondham office, from every platform, shown as written. First names only.

1/5

Google

I came down from Sheffield to view a house and had a separate appointment with a financial advisor. The original financial advisor passed to Ariane to deal with a 12 o'clock appointment. Received no call back. I waited and waited so left a couple of voicemails but no response. Poor poor customer service and left bitterly disappointed.

Karl · 14 January 2024

Agent replied · 12 June 2024

Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

We would like to thank Lorraine and the team for their help and support. They have been professional, efficient and gone above and beyond to help keep things moving. Would recommend them to anyone.

Sue · 13 June 2021

Agent replied · 12 June 2024

Many thanks for the fantastic 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

In September we contacted Abbott’s to assist in selling our bungalow in Wicklewood. From the initial valuation to the sale completion of our property the team in branch could not have been more helpful and professional in there work. They took on all viewings on our behalf and communication between us the buyers and solicitors was excellent making the process a very stress free one.. Thank you once again Alan.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 27 August 2022

Agent replied · 12 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We found our house through the team at Abbotts Wymondham. All staff were professional, reliable and super helpful. They were able to recommend houses for us to view that were right for us, they communicated very well with both us and the house sellers. When viewing they were all covid aware and responsible regarding regulations. Any questions we had during the viewing, offer and purchase stage they were very happy to help. Even a 'Welcome to your New Home Gift' from them -Thank youPositiveResponsiveness, Quality, Professionalism

Sarah · 27 August 2021

Agent replied · 12 June 2024

Thank you for your wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Hi Greg, Just a brief note to say thanks for getting this across the line. We know it's what you do, but you've been really good at managing our concerns and responding to queries straight away. We're getting excited now that the finances are in place and thanks to you we can hopefully begin a new chapter in our lives. Cheers, Dave and Paula

David · 13 June 2023

Agent replied · 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Lorraine from Abbots is an outstanding estate agent. She has sold 3 properties for us swiftly. She is efficient, professional and friendly. I cannot recommend Lorraine enough and would always go back to her for any future property transactions.

Lorraine · 14 June 2019

Agent replied · 12 June 2024

Dear Ms Wilkinson, Congratulations on the sale of your property. The branch team aims to be efficient and responsible and it's great to see that you were able to benefit from their continued personal service. Thank you so much. Kind Regards, Sarah

5/5

Google

Danny and Lorraine have been extremely helpful and reassuring showing us round properties in the area and negotiating our purchase. Verity has been extremely thorough and friendly, helping us to navigate mortgage options. Our thanks to a great team.

Heidi · 14 June 2019

Agent replied · 12 June 2024

Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot

5/5

Google

Lorraine & her team sold my house within 2 weeks helping me out of a desperate situation. Couldn't ask for a more dedicated team who were there for me throughout the whole process. I cannot recommend them more.

Julie · 11 November 2024

Agent replied · 11 December 2024

Thank you Julie for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have been looking to purchase a house in the Wymondham area over the past few weeks and have found that many of the houses i have been interested in have been listed by Abbotts. After dealing with the team there on a few occasions it is easy to understand why! Chelsea and Ellen have been great with advising me on the area, as i am not very familiar with Wymondham, also showing me property's that may be of interest to me rather than just showing me every property they have for sale in the area. As someone looking to purchase in Wymondham i would recommend Abbotts to anyone looking to sell.

Ian · 13 June 2021

Agent replied · 12 June 2024

Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations

5/5

Google

I bought a property through Abbotts Wymondham and they were by far the best agents of any I viewed with, very organised, responsive and helpful. They also had most of the properties I was interested in viewing in the area on their books, so I dealt with them quite a lot. I would also add that they were much more helpful, and treated me better, than the agents I sold my outgoing property with (the ones I was actually paying for!). Can't recommend enough, I would definitely use them to sell if I were ever to move again.PositiveResponsiveness, Professionalism

Chris · 13 June 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Abbots of Wymondham were so very helpfull and patient during what was a slow conveyance caused by the solicitors, we can thoroughly recommend them to anyone ,either buying or selling. Our special thanks to Lorraine, Dian,and elaine.. Brian & Glynis

Brigsy · 14 June 2018

Agent replied · 12 June 2024

Hello Brian, Thank you for taking the time to leave this 5* review and recommendation. I am pleased to see that you were supported by the team at Abbotts in Wymondham. I will pass on your kind comment to Lorraine, Dian, Elaine and the entire team. Kind regards, Sarah.

5/5

Google

Due to reduncacy, covid and furlough, purchasing our first house was a very long process which Chelsie helped us with over a stretch of about 2 years. We finally moved into our first home this month and shes been fab the whole way through! Helping us out with all questions and queries, sending through homes to view and just being supportive throughout the whole process. Highly reccomend and thank you again!!PositiveResponsiveness, Quality, Professionalism

Emma · 13 June 2022

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review, kind words and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Chelsea was brilliant from start to finish - excellent communication, prompt and honest information, clear and accurate discussions made the whole process of purchasing my property smooth and stress free.PositiveProfessionalism

Rachael · 27 August 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Trustpilot

Thank you to Mr Sharma & Abbott’s

I would like to say thank you to Mr Sharma & Abbott’s for helping me find tenants for my old family home. He was very responsive and helpful during the process and would recommend Abbott’s to any other landlord looking for a smooth transition from start to finish. Mr Sharma is a very good man.

Jason · 5 April 2022

5/5

Google

I used Chelsie from the Branch as my Mortgage advisor and I only can highly recommend her.....she is friendly, competent and goes above and beyond....she helped me to get my Mortgage sorted when I thought I never would get any and sorted my insurance out too....she also explained everything to me and helped me to fill forms out...I could call or text and she was always happy to help...I now enjoying my new home and can’t thank her enough 😊

Andrea · 13 June 2020

Agent replied · 12 June 2024

Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.

5/5

Google

From the moment we contacted Abbots Wymondham office to value our house we couldn’t of wished for a better service, the whole team are amazing, nothing to much trouble, great communication throughout, very friendly and helpful and sold within a week of going on the market. We couldn’t of wished for more, a BIG thank you to the whole team (as you all played a part) for making what could of been a very stressful time not stressful in the slightest.

Christine · 13 June 2020

Agent replied · 12 June 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott

5/5

Google

Highly reccomend Abbots to family and friends! Lorriane and the team were brilliant, so helpful and efficient, solving all our queries quickly, Couldn't of asked for better service 😀 …

Kerry · 13 June 2020

Agent replied · 12 June 2024

Thanks Kerry for the wonderful 5* review and recommendation! It's great to see that the Abbotts team once again provided a professional, helpful and friendly service. Best wishes, Lucy.

5/5

Google

We recently used Abbott’s in Wymondham both to sell our house and purchase a new one. Very professional service, all the staff we dealt with could not do enough to help, reassure and help get the sale and purchase over the line. Special thanks goes to Lorraine, Sam, Abbie and Ellen (sorry if I’ve missed anyone else) all in all I would highly recommend using their service.PositiveProfessionalism

Sir · 13 June 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I received excellent service from all the staff on the sale of my late mother’s house, very thoughtful and understanding. I would recommend highly. Many thanks Lorraine and team.

Trisha · 13 June 2020

Agent replied · 12 June 2024

Thank you for taking the time to leave us your amazing comments. I will make sure the local team are made aware of your 5* review and recommendation. Kind regards, Donna

5/5

Trustpilot

Abbotts Estate Agents Wymondham what an…

Abbotts Estate Agents Wymondham what an amazing experience from Lorraine coming to my house to measure up and explain the whole process, to them showing all the potential buyers round, keeping me updated regularly and chasing the Solicitors and buyers throughout. Would highly recommend them if you are considering selling your property.

A · 2 April 2025

5/5

Trustpilot

Joanne from the Thorpe Bay office has…

Joanne from the Thorpe Bay office has been very helpful,

Linda · 6 May 2026

1/5

Trustpilot

Another week waiting for my overpaid…

Another week waiting for my overpaid rent. It's a complete shambles of a company. Liers and absolute scammers. They can't locate a payment by a landlord. Joke. They deserve to be shut down for good. -10/5

Mateusz · 23 September 2025

5/5

Google

Buying and selling a house was a difficult and stressful experience. However, we had plenty of help from Abbotts of Wymondham, from Lorraine and Elaine especially who kept us informed of what was going on constantly, giving us feedback about potential buyers, contacting and chasing up solicitors on our behalf and also going beyond the call of duty by assisting us with our onward purchase which was not through them. I commend them for their hard work and have already recommended them to other people.

Evan · 14 June 2017

Agent replied · 12 June 2024

Hi Evan, Thank you for taking the time to leave us this great, 5 star review! We know that moving and selling a house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Wymondham branch of Abbotts made this a stress free experience for you. I will make sure you lovely comments are shared with Lorraine, Elaine and the rest of the team at the branch, kind regards.

5/5

Google

We have just purchased a property in Wymondham through Abbotts estate agents. We were very impressed with the service we received from Lorraine, the branch manager, who did her utmost to ensure that the whole process, from the initial viewing to exchange of contracts, went as smoothly as possible. She made sure that all parties involved were kept informed of the progress and generally helped to push along the sale of our house as well as the purchase of the new one.

Jodie · 14 June 2017

Agent replied · 12 June 2024

Hi Jodie, Thank you for taking the time to leave this wonderful five star review. The Abbotts team in Wymondham, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass on your kind comments to Lorraine and the entire team at the branch. Many thanks.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviews

Questions about Abbotts Wymondham

How many reviews does Abbotts Wymondham have?

Abbotts's Wymondham office has 319 reviews across three platforms: 181 on Google, 5 on Yell (across the whole business), 133 on Trustpilot (across the whole business).

What is Abbotts Wymondham's rating?

Abbotts Wymondham is rated 3.9 out of 5 across all 319 reviews, and 4.9 out of 5 on Google from 181 reviews.

Has Abbotts won any awards?

Yes. In The Trusted Agent 2026 awards: Abbotts, Wymondham won Gold.

Where is Abbotts's Wymondham office?

Abbotts Wymondham, 15 Market Place, Wymondham, NR18 0AX.

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