Trusted Agent profile

Abbotts reviews

β˜…β˜…β˜…β˜…β˜… Good

319 reviews across 3 platforms

15 Market Place, Wymondham NR18 0AX

Abbotts's Wymondham office at 15 Market Place is rated 3.9 out of 5 across 319 reviews on three platforms, including 181 Google reviews rated 4.9. The 5 Yell and 133 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

181

Reviews on Google

This office

Yell logo

4.2 / 5

5

Reviews on Yell

Business-wide

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Abbotts. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wymondham office, from every platform, shown as written. First names only.

5/5

Google

We found Abbotts absolutely fantastic. We found that Lorraine the branch manager went the extra mile. Danny and Sarah did the utmost to sell our property and were so very helpful with the sale of our house and Verity was great helping us with our finances. Sam was also very helpful making it a very smooth transaction and allowing us to begin the next chapter of our lives. Where other agents failed, Abbotts succeeded! 5 Stars!

Colin Β· 14 June 2019

Agent replied Β· 12 June 2024

Thank you Colin for your wonderful comments and 5* review! I will of course make sure your kind words about the Abbotts team are forwarded. Best wishes, Scott

5/5

Google

We had a great experience with Abbotts and would highly recommend them. They accompanied all viewings as we requested and surprisingly gave feed back, unprompted, on all of the viewings. They were excellent at chasing solicitors in the final drive to complete the sale. Their professional photographer was worth paying the extra for and hopefully we should receive this payment back now we have completed. Thank you Team Abbotts, Wymondham, for all your efforts!

Pauline Β· 14 June 2019

Agent replied Β· 12 June 2024

Thank you so much Pauline for your wonderful 5* review. I am delighted to read of the excellent service Abbotts provided. Best wishes, Lucy.

5/5

Google

I just want to say a HUGE thank you to Chelsie- Who from the moment we met her, made us feel so comfortable with everything, explained in detail all the processes and how everything would work, and was always there to listen to my rants! She has made buying our first home so effortless and enjoyable. I would recommend everyone to use her services, she is fantastic!!! Once again, thank you!!!

Alyssa Β· 13 June 2020

Agent replied Β· 12 June 2024

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott

5/5

Google

Lorraine and her team dealt with my house sale, I was blighted by a couple of idiots initially whose conduct was beyond belief.Abbotts helped me steer through the intricate selling web and eventually 8 days before Xmas I moved.The team were always supportive, dealt with my many queries and saw my viewpoint.I would unreservedly recommend Abbott’s to deal with a house sale.They are a great team.

John Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend Wymondham branch of Abbotts, the team, in particular Lorraine and Sam have been amazing helping me get my house sale and subsequent purchase through. They kept me up to date at all times and helped me keep sane in some stressful times with their calm and reassuring manner.. I really can’t thank them enough.

Caroline Β· 13 June 2022

Agent replied Β· 12 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very friendly and efficient. Attractive photo's and property details put on line providing many serious potential purchasers and then kept us in the loop as the purchase proceeded

Dave Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your kind words! We take pride in providing a friendly and efficient experience for our customers. Our goal is to attract serious potential buyers and keep our clients informed throughout the purchase process. We're glad you … More

5/5

Google

Lorraine and the team at Abbotts were first class. They were really friendly and helpful, going the extra mile to help sell our home. I’d definately recommend themπŸ‘ …

Ewan Β· 27 June 2024

Agent replied Β· 26 August 2024

Thanks Ewan for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Wymondham have been 1st class. Very professional, both for the seller and the buyer. Keeping both parties informed at all times. Thank you to Lorraine and her team.

John Β· 13 May 2024

Agent replied Β· 12 June 2024

Thank you for your 5* review John Overall. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic team at Abbotts Wymondham. Great communications as always from Lorraine. Sold my parents Bungalow 2 years ago. Selling again and wouldn't use another estate agent!!

Richard Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your glowing review! We are delighted to hear that you had a great experience working with our team, especially Lorraine. We appreciate your loyalty and trust in us for your second sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The guys and gals at Abbotts Wymondham were excellent during my sale and purchase, kept me informed at regular intervals throughout. Photos for the website were done quickly, viewings were taken care of, and a buyer was found in less than a fortnight, which was ultimately the person we sold to a few months later. I'm not really sure how Abbotts could have done better. Thanks!

Tristan Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Ayesha, Lorraine and her team provided an exceptional and professional service. Their kindness and support during some rocky moments in selling a property was outstanding. Thank you and Happy Christmas to the Wymondham Abbots Team

Lorraine Β· 14 January 2024

Agent replied Β· 12 June 2024

Hi Lorraine! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.

5/5

Google

Fantastic service. Above and beyond making the sale easier especially as I no longer live locally. Massively reccomend Lorraine and her excellent team ❀️❀️

Arthur Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your wonderful review! We are thrilled that you had a fantastic experience with our team. Making the sale easier, no matter where you are located, is what we strive for. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Great agent for an Investor - we recently opening OwnSpace Developments as a new property developer it’s important to build local relationships with fellow industry professionals. So we reached out to the Abbots Wymondham team. Our experience with them has been amazing, keeping us informed of potential properties and arranging viewings and keeping us regularly updated with potential Investment opportunities. A special shout out to the following team members - Ayesha, Harrison and Lorraine

Paul Β· 11 August 2025

5/5

Google

Everyone at Abbotts was extremely friendly from the moment I booked to view the property until we completed. Lorraine kept us informed of progress as the purchase went through, nothing was too much trouble. A great team, thank you!

Nicola Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Lorraine and her team in Wymondham have been amazing. Lorraine kept in regular contact and updated us on progress which we found very helpful and reassuring. They all did a marvellous job but Lorraine went the extra mile for sure. Very happy!PositiveResponsiveness, Quality, Professionalism, Value

Genie Β· 27 August 2022

Agent replied Β· 12 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Great estate agents. Very professional service. Having moved a few times with other Estate agents can safely say Abbott’s are the best by far. None of the usual estate agent trouble with them being economical with the facts. Would thoroughly recommend to anybody. Many thanks Lorraine and your team.PositiveResponsiveness, Quality, Professionalism, Value

Will Β· 27 August 2021

Agent replied Β· 12 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently bought a property through Abbotts Wymondham office. Delt with Ayesha throughout the process. Everything went smoothly had no problems throughout and the sale was completed within 6 weeks..

V Β· 15 December 2023

Agent replied Β· 12 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing service from start to finish. Have support us in the sale and purchase of properties, including finding a property I thought might not be possible! Great team and Lorraine is a powerhouse, who makes things happen! Thank you all

Sarah Β· 4 December 2024

5/5

Google

Google review I need to tell everyone how amazingly professional Abbotts were. Nothing was …

Renata Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for leaving a wonderful review, we are thrilled to hear that our team at Abbotts went above and beyond to ensure a positive experience for you and your mum. Our goal is to always provide exceptional service and it's great … More

5/5

Google

Consistently good communication throughout sale process, great customer service, very knowledgeable about local property market, would definitely recommend.

Pete Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! We strive to provide excellent communication and customer service, while also staying up-to-date on the local property market. It means a lot to us that you would recommend our company. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We recently asked Chelsie for help with our Mortgage, which was up for renewal. We usually dread the thought of going through the whole process, but this has been completely stress free. Chelsie has been very thorough and responsive. We will definitely be contacting Chelsie again next time!PositiveResponsiveness, Professionalism

Shane Β· 27 August 2021

Agent replied Β· 12 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I can only thank Lorraine and her team for making a difficult time through Covid 19 as easy as possible. Ending in a successful sale with all parties happy. They really understand the local market and the level of support and communication is exemplary. Thank you !PositiveResponsiveness, Quality, Professionalism, Value

Susan Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We bought through Abbots in Wymondham and we so impressed with the service that a few years later when we rented out and then sold, we asked for their help again. just friendly, straight forward and efficient. regular communication and they really took responsibility for keeping the process on track. Thank you Lorraine and the team.

Hollie Β· 14 June 2019

Agent replied Β· 12 June 2024

Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott

5/5

Google

We used Abbotts to sell and buy our new house. Lorraine was our agent throughout the process and she helped us all along the way! She gave us such good advice and help in what was a long process with some difficult moments! We couldn’t have done it without her. She is a true professional.

Helen Β· 14 June 2019

Agent replied Β· 12 June 2024

Thank you for your kind comments. I'm pleased to see that you benefited from the passionate and personal approach taken by Lorraine. Best wishes, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviews

Questions about Abbotts

How many reviews does Abbotts have?

Abbotts's Wymondham office has 319 reviews across three platforms: 181 on Google, 5 on Yell (across the whole business), 133 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Abbotts's rating?

Abbotts is rated 3.9 out of 5 across all 319 reviews, and 4.9 out of 5 on Google from 181 reviews, checked 9 October 2026.

Has Abbotts won any awards?

Yes. In The Trusted Agent 2026 awards: Abbotts, Wymondham won Gold.

Where is Abbotts's Wymondham office?

Abbotts, 15 Market Place, Wymondham NR18 0AX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.