Trusted Agent profile · Wymondham

Abbotts Wymondham reviews

★★★★★ Good

319 reviews across 3 platforms

15 Market Place, Wymondham, NR18 0AX

Abbotts's office in Wymondham, at 15 Market Place, is rated 3.9 out of 5 across 319 reviews on three platforms, including 181 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

181

Reviews on Google

This office

Yell logo

4.2 / 5

5

Reviews on Yell

Business-wide

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Abbotts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wymondham office, from every platform, shown as written. First names only.

5/5

Google

The second time we have used Abbotts and can never fault how professional and understanding they are as a team to deal with every personal situation. Can't fault and hope to make a new purchase with them very soon!!! +++++PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 27 August 2021

Agent replied · 12 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Do not fall for their sales pitch

Do not fall for their sales pitch. They were the only estate agents that wanted to charge a £149 upfront fee even though i provided them with professional photos. They told me they had a specific buyer lined up for my property. Months later and not 1 viewing. They now ignore my emails and even though my contract is for multi agent, have told me I will have to pay a their fee if another agent sells in the next 2 years. AVOID USING THIS COMAPNY

Andrew · 15 May 2020

5/5

Yell

17 white horse street

Second time round I've used Lorraine and the team at wymondham abbotts, and cant fault there hard working attitude to get the sale of my house through, great team. Thank you.

LewisM-227 · 24 July 2020

5/5

Google

An extremely positive experience. ALL staff were extremely polite and helpful. Our purchase has gone smoothly from start to finish, with minimal paperwork (big plus!!). I would not hesitate to use you again and would recommend my friends to you wholeheartedly. Thank you and well done!!

Bernard · 13 June 2020

Agent replied · 12 June 2024

Wonderful to read that you had a fantastic experience with our local Abbotts team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for your recommendation. Best wishes, Lucy.

5/5

Google

Great friendly helpful and professional service from Lorraine and the Wymondham team. Abbotts sold our house in a few weeks at a good price despite being on market for several months with previous agent. Would definitely use again if we hadn't moved out of the area!

Lisa · 13 June 2020

Agent replied · 12 June 2024

Thank you Lisa for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Lorraine & her team have been fantastic throughout our sale process; keeping us up to date and being very supportive & highly professional throughout. We’re almost there and i’d Like to take the opportunity to thank them for their first class service! Mrs S Anderson.

Susie · 13 June 2020

Agent replied · 12 June 2024

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

1/5

Trustpilot

Wouldn't use them if there was only one Estate Agent...in the world.

I have previously put my property on the market with Abbotts. Firstly, they were not very good listeners at all. They wouldn't listen to comments about how I knew my house after living there for around a decade (at the time) & when it comes to photographs (on Rightmove) apparently less is more according to them. I eventually removed the property from the market unsold but they had the cheek to ring me one day & TELL ME that I needed to put it back on again with them. They are very corporate, money focused & employ high-pressure generic employees (like them) I get a letter almost EVERY WEEK now it is back on the market again telling me that it's time to list with them. If it feels wrong then don't do it.

Edd · 6 September 2018

1/5

Trustpilot

So very Bad.

So very bad. When a company insists that a potential buyer prove their monetary situation even before viewing a property, let alone getting to the point of making an offer, it is not only pointless, rude and disrespectful to those who go to them to view a property, but more importantly, does a huge disservice to the people who go to them to sell their property. I assume they are so flooded with sales that they can afford to act in that way on behalf of their clients. Monetary verification comes at a later date once an offer has been made. It's like walking into an auto showroom and proving your bank balance prior to looking! A crazy bad business policy that in this case may have lost a sale for their client.

AGIUS · 27 July 2018

5/5

Google

Lorraine and her team will deliver exactly what they say they will deliver. We had a cash buyer within 24 hours of signing contracts for a price i was more than happy with.

Adam · 14 June 2017

5/5

Google

First class service from all staff, nothing too much trouble. Viewings with no rush. Over all very satisfied. Would use again John Nunn

John · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Unacceptable service

If you are looking to rent a property or planning to let your property like I did then you must avoid this company.Abbotts was managing my property and the entire experience was very very bad. This company has been failing me on every level and I have been very disappointed. My property was left uninhabitable following the tenancy causing great financial burden for me. The tenancy ended 7 months ago and I am still waiting for return of deposit and closure of my books. I have not seen anything as unprofessional and self centred. Please avoid at all cost.

Heike · 23 March 2018

5/5

Google

Sold and bought 3 times with Abbott’s Wymondham and one of those time our house was sold in less than 2 hours. Amazing service, Lorraine and Sam work so hard and continuously kept me updated throughout the whole process. Would recommend to everyone!

Jar · 13 June 2020

Agent replied · 12 June 2024

Thank you for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Abbotts team. Best wishes, Lucy.

5/5

Google

If you wish to trust your dear property to an estate agent of unquestionable integrity and unmistakable compassion, go to Abbotts in Wymondham. In particular, Lorraine, branch manager, is a true gem embodying all the virtues which an agent - well, a person, really - should fundamentally stand for. It may have been a sheer good luck to come across her, indeed, but it was my own decision to ask her to represent me - the decision which I will for good remain grateful to myself for.

Bbay · 14 June 2017

5/5

Google

I was selling a property which I had previously let with another agent in Wymondham. I chose to sell via Abbotts because of Lorraine's dynamic enthusiasm, and her sheer determination to sell my property for the very best price. As a result I had a very acceptable offer within a week after only a half a dozen viewings. Lorraine knew exactly which potential buyers would be interested in my house and positively encouraged them towards the sale, helping to negotiate the best possible price. Then, during the conveyancing, the Abbotts' team regularly checked and chased its progress to a successful conclusion. So, a faultless service; thank goodness I made the walk up the hill to Abbott's office!

Alan · 14 June 2017

5/5

Google

We are very pleased with Abbotts Wymondham office for the very professional service & advice we received on the super fast sale of our property.Always ready to help and with a smile.Would definitely recommend. What a fantastic team.well done guy's.

Loraine · 13 June 2020

Agent replied · 12 June 2024

Thank you for your lovely comments, 5* review and recommendation. I have passed your feedback to everyone involved at the Abbotts branch. Best wishes, Lucy.

1/5

Trustpilot

Incredibly disappointing service

Incredibly slow and disappointing service

Shaista · 29 July 2025

5/5

Google

I have used Abbotts in Wymondham several times and always found them very proactive on my behalf. Staff are very polite and have excellent knowledge of the surrounding area. I would definitely recommend them and use their services again.

Wendy · 13 June 2020

Agent replied · 12 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.

5/5

Google

The girls in Wymondham did a fantastic job for me. Could not fault them at all in any way. Efficient, expedient, courteous & friendly. Always grateful.Pete in Aberdeen.

Peter · 13 June 2022

Agent replied · 12 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Lorraine and the team at Abbotts were very friendly and helpful throughout: always ready to help with advice and staff were very good at keeping me informed.

Norman · 14 June 2017

1/5

Trustpilot

Wheres my Deposit!! It's been 8 months of chasing

If you choose to rent through abbotts, I have a warning for you... DON'T DO IT unless your happy to be scammed out of your deposit. If I could give no stars I would!

Victoria · 10 May 2024

2/5

Trustpilot

Poor service

I have to say that I have been very disappointed with your service for the following reason:

Diploma6 · 31 January 2025

5/5

Google

We purchased our house through Abbotts in Wymondham. The team were in touch regularly and were approachable, helpful and professional at all times. It was a pleasure dealing with them.PositiveResponsiveness, Professionalism

Debbie · 27 August 2021

Agent replied · 12 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Such a great effort from abbots in wymondham, Chelsea herself put in copious amounts of work to ensure every deadline was met and my house went through smoothly, thank you :) x

Charlie · 13 June 2021

Agent replied · 12 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Couldn't fault the service we received from Abbotts in Wymondham. From start to finish they always kept us updated with the house sale and mortgage application. Approachable and friendly, always willing to go the extra mile.

Peter · 13 June 2020

Agent replied · 12 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviews

Questions about Abbotts Wymondham

How many reviews does Abbotts Wymondham have?

Abbotts's Wymondham office has 319 reviews across three platforms: 181 on Google, 5 on Yell (across the whole business), 133 on Trustpilot (across the whole business).

What is Abbotts Wymondham's rating?

Abbotts Wymondham is rated 3.9 out of 5 across all 319 reviews, and 4.9 out of 5 on Google from 181 reviews.

Has Abbotts won any awards?

Yes. In The Trusted Agent 2026 awards: Abbotts, Wymondham won Gold.

Where is Abbotts's Wymondham office?

Abbotts Wymondham, 15 Market Place, Wymondham, NR18 0AX.

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