Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat team and excellent market knowledge
Very pleased with the professional and curteous service from the whole team at Minors and Brady. I had to sell a property which was a three hour drive from where I live, so there were extra complications. M&B really stepped up and went above and beyond to make the sale happen. Found a buyer very quickly and helped me with selecting and engaging a local solicitor as well. Jessica Kemp was instrumental with pulling the final pieces of the puzzle together.
James · 19 June 2024
★★★★★ 5/5
TrustpilotM&B Are Excellent!
I've got to say, as a First Time Buyer this was a some what nerve wracking experience. HOWEVER! Jessica in the Aftersales team was a lifesaver. Connor was Awesome - arranged for addition viewing and measurement appointments during the process. Back to the aftersales, this is the best thing I've ever experienced - as I can't get info from the sellers or the sellers conveyancers - but Jess can - she was a godsend and a lifeline! M&B - invest in this team - you may not know how amazing this is for a FTB :) Have an awesome summer all and see you soon for the keys! :) (p.s. we completed last Friday! Yey!) (p.p.s Thanks Hannah for your patience when we had that rushed 3rd measurement session <3)
_Grandad · 18 June 2024
★★★★★ 5/5
GoogleWe had a viewing with Tia to view a house we were really interested in. She was lovely, very helpful and answered any questions we had. Also the planning from the people in the office to arrange our viewing was extremely smooth. At the we haven't gone any further, but are hoping to due to the great experience we have had so far!
Taila · 3 September 2025
Agent replied · 9 September 2025
Thank you, Taila. Great to hear Tia made such a positive impression at your viewing and that the office team helped everything run smoothly. We’re glad the experience has been a good one so far and wish you the best with your next steps.
★★★★★ 5/5
TrustpilotSuccessful view and Hannah was Great!
I recently viewed a property for my first home and was very impressed and have recently had a bid accepted. The property would be perfect for my first home, being new to this, Hannah was present and was very welcoming and bubbly towards us making it a lot easier and more comfortable. Gave us a very good showing and all questions that were asked; Hannah gave us very good answer and information. Hannah was also very good at stopping the cats from getting out!!. Overall a very good experience
Owen · 12 June 2024
★★★★★ 4/5
TrustpilotMy 1st house viewing with Elle.
Elle had visited my house in the week to chat about our house sale (we're not with M&B) so we had met previous to my visit to one of their properties and she remembered me. Elle was very courteous to the home owner and gave him time to leave before showing me round. If she had been there before I don't think we would have visited some of the poorly presented rooms first. She was able to answer my questions and walked around with me first then let me wander on my own. Elle was very polite and I was pleased to have for her company on my 1st house viewing.
K.Skelton · 3 June 2024
★★★★★ 5/5
TrustpilotThey made it happen!
We recently moved home, downsizing after 34 years! Rosie helped us tremendously and was particularly excellent in a great team. She followed up after the initial agreement to sell right thfough to the day we moved, ensuring everything went through promptly by keeping in touch and communicating with everyone involved on 'both sides'. We will certainly recommend Minors & Brady to anyone thinking of moving. Thank you Rosie! Our thanks too to Curtis and all the team!
David · 25 July 2024
★★★★★ 5/5
GoogleThanks Emma, professional throughout and very helpful with the viewing
Laura · 16 October 2025
Agent replied · 16 April 2026
Thank you for your feedback Laura. We’re glad Emma’s professionalism and support made your viewing a positive experience.
★★★★★ 5/5
GoogleViewed multiple properties and have more due with M&B - always very professional service in terms of booking viewings, sharing property details and information, plus being open to answer any and all questions you may have about the purchase process too, which for me as a first time buyer is invaluable - many thanks to Charlie!
Mikey · 20 December 2023
Agent replied · 17 June 2024
Hi Mikey,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Charley, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
Trustpilot1st time tenants
My fiancée and I are first time tenants and was very nervous at first with renting due to the horror stories we’ve seen. However, Minors and Brady work with fantastic property owners, and manage tenant expectations with their services. The properties they provide are excellent quality, and meeting health and safety requirements. I would like to say thank you to Lexie Mulley our property manager who is swift in assisting with any of our queries and needs. Lexie has always been quick to action maintenance issues, and has brilliant communication. I would 10/10 recommend the company to friends and family from the positive experience we’ve had with them
Jordi · 28 May 2024
★★★★★ 5/5
TrustpilotMinors and Brady - got there in the end - Great Work
From start to finish working with Rosie Turley from Minors and Brady Estate Agents was stress free, even towards the end when a few issues were raised she delt with them professionally and efficiently. Rosie was very pro-active with queries and when liaising between relevant parties. Most of all she was approachable and friendly and ensured our property purchase ran as smoothly as possible. I would definitely recommend Minors and brady estate agents Thank you to the whole team committed to the end!
Daniel · 25 May 2024
★★★★★ 5/5
TrustpilotMinors and Brady sold our house!
Everything was professionally managed, culminating in what we wanted- a sale at a price we were happy with. We were kept informed and engaged in dialogue from the very start, which reassured us that we really had found the best people to sell our house. As soon as the negotiation team had found our buyer, the after sales team took over: Jessica kept us up to date, giving a gentle nudge when required to make sure there were no needless delays. She and the other Minors and Brady staff were patient and respectful throughout the process whilst still moving on with the sale right to completion. Genuinely impressed !
Mr · 22 May 2024
★★★★★ 5/5
TrustpilotPatience and persistence count
Rosie Turley has made this notoriously difficult process (buying a house in England) more bearable. She has kept track of the purchase process over a considerable period of time, and made me feel that at least someone was on side in the face of complications. Like others at Minors and Brady she has chased information diligently, prodded the various parties to maintain communication, and steered events as far as possible to achieve a satisfactory conclusion. Thank you Rosie, and well done.
Tony · 21 May 2024
★★★★★ 5/5
TrustpilotRight from the beginning excellent
Right from the beginning, the estimator through to the pictures, web site and then the write up and marketing, I was always very pleased with the company. Especially, can I mention Nivea Sampson, who with knowledge and experience took us through the details of the marketing. Never was a moment when she did not show professionalism and understanding of our property. Yes, pleased and satisfied. Well done and thanks
M · 20 November 2024
★★★★★ 5/5
GoogleThank you to all the staff in the Sales Team who where extremely helpful. We would like to give a special thank you to Claire Wilson, in the after sales support team. We had lots of problems along the way but thanks to Claire's perseverance and hard work we eventually completed 7th December 23.
Patricia · 19 January 2024
Agent replied · 17 June 2024
Hi Patricia,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Claire, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotI have found Minors and Brady excellent…
I have found Minors and Brady excellent agents from the initial marketing of my house ( beautiful photographs) through to the final stages of exchange and completion .As well as being very professional they were all friendly and helpful especially Rosie Turley who managed to get things done during the final very stressful exchange period when it seemed the solicitors were not communicating: Rosie would e mail me regularly to update me and finally ,I felt through her persistence , we finally exchanged and completion is Tuesday 21 May .Thank you .Chris Church
Chris · 14 May 2024
★★★★★ 5/5
TrustpilotOutstanding
From the word go the team at Minors and Brady have been outstanding. Bradley with the valuation was very friendly, professional and knowledgeable. Connor was proactive from the start and had viewings lined up within hours of the property going on the market. The brochure was tastefully done by Nivea. The communication was excellent and we were kept in the loop at all time. I would highly recommend Minors&Brady
Myriam · 14 November 2024
★★★★★ 4/5
TrustpilotHome viewing
Jamie met us outside the property, he was very approachable and friendly to both me and my parents who came along as a 2nd pair of eyes. Answered all my questions and alowed us to have a good look around the property.
Paul · 13 October 2026
★★★★★ 5/5
TrustpilotLovely Hannah!
We decided to veiw a bungalow after seeing one online we liked the look of. We were greeted by a lovely Lady called Hannah Graver. We hadn't viewed a property for years. Hanna was so lovely. Patient and informative. We also met her the next day to veiw two more properties. We felt so relaxed in her company. It was as if we already knew her. Great personality and funny too. We highly recommend Hannah and would just like to say what a great asset she is to the company Minos & Brady.
Mrs · 9 May 2024
★★★★★ 5/5
TrustpilotImpeccable service is an understatement
I started my journey of sourcing a rentalproperty some time ago now and had the pleasure of dealing with Sonya!I was pleased to know that Sonya had transitioned to Minors and Brady as this meant I could still deal directly with her.Sonya is by far an asset to any company and M&B should value her presence within yours.I will continue, for as long as I need too, to deal with Sonya she goes above and beyond the call of duty and is professional kind and caring in what she does. The main point for me is she listens, if you say you are looking for something in particular or do not want something in particular this is taken on board and you are not inundated with houses that simply don’t suit your needs. Well done Sonya and thank you so very much for all your efforts and hard work!!
Alison · 9 May 2024
★★★★★ 5/5
TrustpilotThank you Nagilla.
I would like to preface this by saying that the ONLY reason this review gets 5 stars is the care and attention provided by Nagilla in the aftersales team. Sales: Our Sales experience was awful. 3 days after going live on the market, I received my first phone call asking me to drop the price of our house. I told him that it was too early and I would not until it had been at least 6 weeks and we had no interest. We had some viewings and Christmas came, so didn't receive a similar phone call again until just before new year, a couple of weeks later. I made it clear again, that we would not be dropping the price until viewings stopped or the 6 weeks were up (towards the end of january). We received another call just before New Year to try to encourage us to drop our price again. We stayed firm again, but they continued to insist that we drop the price despite having regular viewings booked in. We received weekly calls, sometimes twice a week, to try to encourage us to drop the price. It would take me having to say 5 different times of saying no on each call for them to step back and say 'well ok then, as long as you accept that it's your fault'. We eventually dropped the price of our house by £10,000 on the 19th January. Again we got told that this was not dropped enough and that we'd only need to drop it further. Immediately, however, we got more views and were having multiple people book in for the same time. During this period, we were STILL badgered about dropping the price of our house even though the day they called me we had 2 viewings booked in. I was very smug when he called me later that day to tell me that we had had an offer submitted, at the price we were hoping for. The lack of respect for the word 'no', the lack of sensitivity, the mansplaining and the nagging was incredibly offensive and caused me to have an acute stress response at a time that is already known to be incredibly stressful. Zero stars.Aftersales: Our aftersales experience, however has been second to none. Nagilla has been utterly incredible and restored my faith in Minors and Brady. The process up to exchange has not been easy due to difficult conveyancers, and she has been a rock throughout. She has gone above and beyond chasing solicitors, thinking outside the box for solving the problems holding up the chain. Words don't really express how grateful we are, and if she was the only person able to have the commission from the sale of our house, we would like her to have it but unfortunately we know it does not work that way. Nagilla, you are incredible. Thank you. She is the only reason that Minors and Brady are getting 5 stars.
Alex · 7 May 2024
★★★★★ 5/5
GoogleThe property I was purchasing with was being marketed with Minors and Brady. They were very quick to respond to any queries in the early stage of the purchase.
Following agreement and in the process of exchange/completion. I dealt with Jasmine in there aftersales department and she was most helpful in answering queries and progressing the purchase.
Jack · 21 October 2023
Agent replied · 17 June 2024
Dear Jack,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our quick responding agents and your kind words about Jasmine.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleI recently purchased some land sold by Minors and Brady. James went above and beyond showing us around after hours and always came prepared with all the information. Claire, from after sales, was fantastic in keeping me up to date each week with the process and solicitors. Lee worked hard to negotiate too and was really helpful.
Lorraine · 21 October 2023
Agent replied · 17 June 2024
Dear Lorraine,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with multiple members of our team, we'll be sure to share your lovely words with James, Claire and Lee.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleWe had many problems moving from our current rental to one we saw through Minors & Brady and we can't thank Samuel or Stephen enough for the patience they had with us while we were trying to sort out previous tenancy out. Very professional, happy to help attitude from the both of them!
Ashley · 19 January 2024
Agent replied · 17 June 2024
Hi Ashley,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Samuel and Stephen, we will be sure to share your kind words with them.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotEllie was great on my revisit to the…
Ellie was great on my revisit to the property I’m currently purchasing she took the time to answer my questions about the process! As a first time buyer it can be a little overwhelming but Ellie was great at putting my anxiety at ease. I’d also like to thank Alfie for showing me round on the initial viewing. Kyle & Daniel for helping me get the property sale agreed and George for working hard to get me booked in!
Danno · 15 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.