Every review we hold for the Wroxham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPrecise and thorough service!
Elle was very welcoming when we arrived to view the property. Our conversations were always friendly and professional and we left feeling that we knew everything that we needed to know. Given that we were viewing a flat, there are several matters that we needed to be clear about and Elle had all the information ready to give us. We certainly enjoyed the viewing, and meeting the current owner who was also very helpful, and are considering making an offer.
Steven · 15 August 2024
★★★★★ 4/5
TrustpilotJess kept me updated all the way
Jess kept me updated all the way, especially when the Vendor's solicitor was not being communicative. She acted as a liaison between the Vendor and myself, which meant we could discuss and agree on things, in a quicker timeframe than the solicitors would have done. She was helpful and always pleasant. I can endorse Minors and Brady and especially their post-sale agreement team. Also, a shout out to Hannah who did the initial "show round" the property and very kindly sent videos of the walk round as my husband was not well enough to see the whole property. She was also very pleasant.
Lorna · 13 August 2024
★★★★★ 5/5
TrustpilotSold my house twice through Minors and…
Sold my house twice through Minors and Brady Unthank road . Team have been super helpful both on sale front and after sales . Claire has been pro active throughout the process , keeping my buyers engaged and chasing updates through Solictors / estate agents / other parties and although somewhat blunt at times , I can appreciate the directness which is what this process needs . I wouldn’t want anyone else to handle my sale in the future , if you want a no thrills on the ball team to take care of your sale and after sales id have a chat with them .
Ashley · 7 August 2024
★★★★★ 5/5
GoogleReally great experience with Lee Mortier and team at Minors & Brady. We viewed a few properties with them after we decided we wanted to find somewhere in Norfolk to buy. Lee and the team were very helpful in arranging viewings. Then when we decided to make an offer on one, we were kept up to date throughout and got to STC very smoothly. Highly recommend them for purchasing a property and huge thanks again to Lee.
Mr · 25 September 2024
★★★★★ 5/5
TrustpilotJessica Kemp made our purchase stress free :)
Jessica Kemp has been instrumental in making literally everything happen so the sale of property could go through in the timescale that my family so wanted. Assisting with arrangements for multiple surveys, collections of keys, liaising with other professionals, facilitating my enquiries, requests and being proactive in ensuring I understood what happened, what to do and what would happen next. I asked for Jessica’s assistance countless times, each time she was positive, personable and ultimately delivered solutions to the issues I presented. Very professional, but also a great example of how a good person can make an exceptional difference. Thank you a million times over Jessica, your support and level of service I experienced was truly exceptional and took lots of the stress away that is so commonly referred to with the purchase of a house.
Ray · 2 August 2024
★★★★★ 5/5
TrustpilotThank you Sarah
I recently contacted M&B in order to ask a few details about a property and arrange a viewing if possible. I was greeted on the phone by a very friendly voice, Sarah. Sarah was more than happy to tell me everything I needed to know and arranged the required viewing. It was easy with Sarah being very friendly, professional and full of knowledge. So I thank you Sarah. You are a true asset to the company. Paul
Paul · 20 September 2024
★★★★★ 5/5
TrustpilotWith Minors & Brady Claire Wilson saved the day
With Minors & Brady, we found that after getting off to a slow start, with a number of concerns & issues with sales presentation. Once a suitable purchaser had been found and sale agreed, the after sales team have been excellent in keeping us informed at all stages & helping us to understand what can be a very stressful process. In particular Claire Wilson, has been brilliant & went the extra mile to keep us informed & to chase up all parties. Abi McIntosh was also very helpful in making sure things were steering smoothly in the right direction. We therefore wish to thank the aftersales team for all their help.
Jonathan · 29 July 2024
★★★★★ 5/5
TrustpilotJoe has been really helpful and…
Joe has been really helpful and forthcoming when it’s come to arranging viewings and showing us round a property. He’s given us time and space to look around the house our own time, whilst being fully available to answer any questions we have. Very grateful of his proactive phone manner when I’ve called and how quickly he’s gotten answers for me. Also, a big thank you to him for taking the time to accommodate my extra viewing request (especially at 5pm on a Friday afternoon - not an ideal time for most people who want to finish work for the weekend, so it was most appreciated) Many thanks, Siray
Siray · 27 July 2024
★★★★★ 5/5
TrustpilotAmazing - highly recommended
Amazing! Estate agents get a bad rep. And Rosie from M & B has been utterly amazing every step of the way. I didn’t think I’d get involved so much with Rosie but it has been an absolute pleasure navigating all the worries and woes of a house purchase. Rosie was on the ball every day, advising us, chasing up everything with us and being available whenever needed. And, she was a shoulder to have a chat with, as require, during this stressful time. I’d highly recommend Minors & Brady and especially if you get the lovely Rosie.
Mrs · 26 July 2024
★★★★★ 5/5
TrustpilotSale of our property
Firstly, Minors and Brady managed to sell our property in a relatively difficult market where other Agents has failed.Secondly, the after sales service and relationship with Nigella Santos was first class. She kept us fully informed during the period between sale and completion, and pressed all parties to optimise the timescale. We would definitely use M & B again to sell a property and would be very pleased to work with Nigella.
Alistair · 28 November 2024
★★★★★ 5/5
TrustpilotOur first experience with Minors and…
Our first experience with Minors and Brady has been professional and efficient in helping our search for a property. We've recently had a viewing with Joe who was extremely professional, transparent and helpful in explaining both the property and how the sales process works. Conversations have moved forwards very quickly and this has been a very positive experience, would definitely recommend Minors and Brady to others. Our experience with a different agents has been poor and this has really highlighted the difference for us.
Elizabeth · 24 July 2024
★★★★★ 5/5
TrustpilotExcellent experience from Minors&Brady
Excellent experience from Minors&Brady. It was so challenging and difficult for us specially with the mortgage & some other factors . But, the team was very helpful and supportive. Explained each and every steps, cleared all doubts, updated all steps, moreover enquiring about our wellbeing. They were like our family members. a BIG thank you to Charlie & Sarah . (I’m really sorry I forgot the name of the guy who came to show the property.) thanks to all who helped us to get our dream home true🏠 ❤️. BWAbraham’s family
Thanku · 18 July 2024
★★★★★ 5/5
TrustpilotBought via Minors and Brady - highly recommended
We sold through a different estate agent but bought a house being sold by Minors and Brady. Cassandra was the agent for them and was absolutely brilliant. She updated me every week without fail, she contacted and pushed the others in the chain to ensure a joined up approach to the sale of 4 properties in the chain, and I couldn’t speak highly enough of her. Wouldn’t hesitate to recommend Minors and Brady. 😊
S · 23 October 2024
★★★★★ 5/5
TrustpilotViewing a property with Minors and Brady
We have been pleased with the interaction via telephone, e mail and face to face that we have had from Minors and Brady. All the staff we have dealt with over the telephone have been helpful and efficient.Yesterday we viewed a property on their books and Hannah from Minors and Brady was there punctually waiting to greet us as we arrived. Hannah was welcoming and friendly and able to answer all our questions about the property. She was very positive about the property and offered for us to make an appointment for a 2nd viewing. Today we were contacted by the office by telephone before we could contact them and we made a further appointment to view.
Sue · 17 July 2024
★★★★★ 5/5
TrustpilotWonderful support from Ollee
We bought a property through Minors & Brady back in March 2024. We had a challenging and difficult sale, but Ollee and the Minors & Brady team were amazing. Ollee was there every step of the way, even after the sale, Ollee would always take my calls, make the time to listen & help in any way he could, I don’t think I could have got through the sale without his continued support, that is rare from an estate agent, we need more like Ollee!! If you go to Minors & Brady, definitely ask for Ollee :-)
Ms · 16 July 2024
★★★★★ 5/5
TrustpilotHead and shoulders above the rest
We moved to Minors and Brady after the EA we were using didn't seem to be doing anything to sell our house, just blaming a 'difficult market'. M&B came in, and changed the game. There marketing tools and techniques are first class, and they were very proactive which was the key.In particular I would like to mention Claire Wilson - she has been an absolute hero. Getting stuff done, chasing issues down and always being available to chat through things. Massive thanks Claire, you help and guidance has been brilliant!
Martin · 12 July 2024
★★★★★ 5/5
TrustpilotA great experience.
Further to my recent review of the service we have received from M & B I would like add a huge thank you to Karol. He undertook the initial valuation of our property. Taking the time to listen to us and taking interest a realistic valuation was achieved. We gained a buyer after only two viewings. Karol is such a pleasant approachable and delightful member of the team. He made the whole process an enjoyable one. Many thanks Karol you’re a star!⭐️
Carol · 11 July 2024
★★★★★ 5/5
TrustpilotEllen showed me around a property
Ellen showed me around a property, as a first time buyer, on my first property viewing she was incredibly helpful, offering answers to questions I wouldn’t have even know to ask! Would recommend!
Zach · 27 May 2026
Agent replied · 28 May 2026
Thanks for your review, Zach. Buying your first home can feel daunting, so it’s great to hear Ellen made your first viewing such a positive experience and helped answer questions you hadn’t even thought of yet. We appreciate the recommendation!
★★★★★ 5/5
GoogleThe best estate agents in Norfolk!! Connie and Charlie were amazing, always keeping me up to date, doing everything they could not just to get me viewings but the best offer also.
From initial meetings, photos, and getting the advert ready, to processing the Memorandum of Sale. Everything is handled carefully, and so well. They took so much stress out of what can be an extremely stressful experience.
Extremely good value for money, cannot recommend Minors & Brady highly enough.
Rachel · 25 June 2024
★★★★★ 5/5
TrustpilotCassandra was amazing
Cassandra was amazing. She kept us up to date with everything. She chased our solicitors up when needed. She also didn’t mind me phoning when I was needing extra information. Cassandra was the estate agent for the vendors. We the buyers never had an estate agent and I was worried we might struggle for direction. But we needn’t have worried. So happy with everything. I would recommend Cassandra to my friends.
Caroline · 15 November 2024
★★★★★ 5/5
TrustpilotSonya Balls
I've always been happy with how Sonya has responded to my emails & any concerns & works that needed doing I believe she always does her job as efficiently & effectively as she can & has always dealt with any problems & issues I have had a Moor Road Sutton in the 3.5 years I have occupied the property I'm completely satisfied with all of our communication & look forward to knowing any future problems that may occur in the property i will be able to contact her directly & they will be dealt with Thank you for all your help Sonya It's appreciated Kindest regardsMiranda x 😊
Miranda · 21 June 2024
★★★★★ 5/5
TrustpilotCan't give 10 stars unfortunately
We would like to say a massive thank you to Jessica K in the after sales team who has been extremely useful and helpful with exchanging on our first house buy, although there were delays Jess chased everyone and got us the answers needed quickly and helped with all the usual stresses of buying for the first time. She was friendly and approachable and we couldnt fault anything from the service we got and she definitely deserves a big box of chocolates for all the work she has done with helping us to exchange and eventual completion.
Michael · 20 June 2024
★★★★★ 5/5
TrustpilotKind, gentle support …
Due to a bereavement of an elderly parent where we were appointed as executors of the estate we were in a delicate place. Minors and Brady's staff recognised this and gave nothing but kind, gentle and professional support through out the sale of a long held family property. Caroline Larke who dealt with the selling took the case from the price negotiations to completion perfectly supportive , understanding and professional in all aspects - thank you Caroline . Also all of her colleagues when involved gave an excellent service. Curtis Pointin the valuer was also invaluable in all his areas of expertise. Minors and Brady are estate agents we would highly recommend - they are in a different world to the dark images used for estate agents.
Fran · 19 June 2024
★★★★★ 5/5
TrustpilotMinors and Brady Stand Out experience
People and technology combined well in a positive process taking my enquiry and booking my viewings. Melonie met me at the first property,she quickly understood what I was looking for. Telling me ‘real life’ examples when explaining the information assured me of her knowledge and experience and has given me the confidence to buy. The stand out difference is her interest in finding the right property for me and I firmly believe she will. I won’t be buying without her approval !! Thank you Mel and Minors and Brady for the outstanding service you’ve given me so far 👍
Tim · 19 June 2024
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