Minors Wroxham reviews

★★★★★ 5/5

Trustpilot

Lovely Hannah!

We decided to veiw a bungalow after seeing one online we liked the look of. We were greeted by a lovely Lady called Hannah Graver. We hadn't viewed a property for years. Hanna was so lovely. Patient and informative. We also met her the next day to veiw two more properties. We felt so relaxed in her company. It was as if we already knew her. Great personality and funny too. We highly recommend Hannah and would just like to say what a great asset she is to the company Minos & Brady.

Mrs · 9 May 2024

★★★★★ 5/5

Trustpilot

Impeccable service is an understatement

I started my journey of sourcing a rentalproperty some time ago now and had the pleasure of dealing with Sonya!I was pleased to know that Sonya had transitioned to Minors and Brady as this meant I could still deal directly with her.Sonya is by far an asset to any company and M&B should value her presence within yours.I will continue, for as long as I need too, to deal with Sonya she goes above and beyond the call of duty and is professional kind and caring in what she does. The main point for me is she listens, if you say you are looking for something in particular or do not want something in particular this is taken on board and you are not inundated with houses that simply don’t suit your needs. Well done Sonya and thank you so very much for all your efforts and hard work!!

Alison · 9 May 2024

★★★★★ 5/5

Trustpilot

Thank you Nagilla.

I would like to preface this by saying that the ONLY reason this review gets 5 stars is the care and attention provided by Nagilla in the aftersales team. Sales: Our Sales experience was awful. 3 days after going live on the market, I received my first phone call asking me to drop the price of our house. I told him that it was too early and I would not until it had been at least 6 weeks and we had no interest. We had some viewings and Christmas came, so didn't receive a similar phone call again until just before new year, a couple of weeks later. I made it clear again, that we would not be dropping the price until viewings stopped or the 6 weeks were up (towards the end of january). We received another call just before New Year to try to encourage us to drop our price again. We stayed firm again, but they continued to insist that we drop the price despite having regular viewings booked in. We received weekly calls, sometimes twice a week, to try to encourage us to drop the price. It would take me having to say 5 different times of saying no on each call for them to step back and say 'well ok then, as long as you accept that it's your fault'. We eventually dropped the price of our house by £10,000 on the 19th January. Again we got told that this was not dropped enough and that we'd only need to drop it further. Immediately, however, we got more views and were having multiple people book in for the same time. During this period, we were STILL badgered about dropping the price of our house even though the day they called me we had 2 viewings booked in. I was very smug when he called me later that day to tell me that we had had an offer submitted, at the price we were hoping for. The lack of respect for the word 'no', the lack of sensitivity, the mansplaining and the nagging was incredibly offensive and caused me to have an acute stress response at a time that is already known to be incredibly stressful. Zero stars.Aftersales: Our aftersales experience, however has been second to none. Nagilla has been utterly incredible and restored my faith in Minors and Brady. The process up to exchange has not been easy due to difficult conveyancers, and she has been a rock throughout. She has gone above and beyond chasing solicitors, thinking outside the box for solving the problems holding up the chain. Words don't really express how grateful we are, and if she was the only person able to have the commission from the sale of our house, we would like her to have it but unfortunately we know it does not work that way. Nagilla, you are incredible. Thank you. She is the only reason that Minors and Brady are getting 5 stars.

Alex · 7 May 2024

★★★★★ 5/5

Google

The property I was purchasing with was being marketed with Minors and Brady. They were very quick to respond to any queries in the early stage of the purchase. Following agreement and in the process of exchange/completion. I dealt with Jasmine in there aftersales department and she was most helpful in answering queries and progressing the purchase.

Jack · 21 October 2023

★★★★★ 5/5

Google

I recently purchased some land sold by Minors and Brady. James went above and beyond showing us around after hours and always came prepared with all the information. Claire, from after sales, was fantastic in keeping me up to date each week with the process and solicitors. Lee worked hard to negotiate too and was really helpful.

Lorraine · 21 October 2023

★★★★★ 5/5

Google

We had many problems moving from our current rental to one we saw through Minors & Brady and we can't thank Samuel or Stephen enough for the patience they had with us while we were trying to sort out previous tenancy out. Very professional, happy to help attitude from the both of them!

Ashley · 19 January 2024

★★★★★ 5/5

Trustpilot

Ellie was great on my revisit to the…

Ellie was great on my revisit to the property I’m currently purchasing she took the time to answer my questions about the process! As a first time buyer it can be a little overwhelming but Ellie was great at putting my anxiety at ease. I’d also like to thank Alfie for showing me round on the initial viewing. Kyle & Daniel for helping me get the property sale agreed and George for working hard to get me booked in!

Danno · 15 May 2024

★★★★★ 5/5

Trustpilot

We are first time buyers and have just…

We are first time buyers and have just exchanged! Minors and Brady have been excellent from start to finish talking us through this process which we thought might be quite daunting to start with! Everyone on the team that we have spoken to have been very friendly and helpful. The after sales care advisor Jess Kemp has been very reassuring, she’s kept us informed every step of the way. She’s been great at finding out answers really promptly to questions we had and has made the process feel very positive and straightforward.Thank you Jess and to the team at Minors and Brady.

Holly · 26 April 2024

★★★★★ 5/5

Trustpilot

Great service from start to finish

We’ve now exchanged on our 2 properties we have sold with Minors and Brady. Firstly, the after sales care we have received from Jess Kemp has been great, we were working to a certain move date and Jess went above and beyond to make sure this date was met with a chain of 4 houses. She was always proactive progressing the chain and was always really clear and honest with any updates and always a pleasure to talk to and make time for us. The whole transaction from having the property valued, viewing taking place and after sales has been seamless and really made a stressful time actually enjoyable.Thank you to the whole team!

Kyle · 25 April 2024

★★★★★ 5/5

Trustpilot

Nagilla at Minors and Brady was…

Nagilla at Minors and Brady was incredibly helpful throughout my process of buying my first home. I am new to the process as I have never bought a house before and had lots of questions. Nagilla would always answer my questions promptly and help me out. Some of the process was delayed due to solicitors and I could tell Nagilla was passionate at getting me updates especially when I was starting to get impatient. I would definitely recommend Minors and Brady and Nagilla. Thank you so much!

Hannah · 24 April 2024

★★★★★ 5/5

Trustpilot

Personal & attentive

Myself and my partner are in the process of placing our property on the market, to which, we have been in liaison and supported by Karrol from the Wroxham branch. Both myself and my partner have been struck by the kindness and attentiveness of Karrol. Karrol has been attentive and personable throughout our communications making our experience thus far pleasant and smooth. His support and interactions are second to none, providing a feeling of reassurance and comfort. Myself and my partner highly recommend and have no doubts that people would receive and benefit from such service.

Joshua · 23 April 2024

★★★★★ 5/5

Trustpilot

Mia Staff was very helpful and knowledgable

Spoke to Mia Staff about the viewing we had in advance and she guided me and assisted me on a viewing time to suit around me. After putting in an offer being accepted. Mia was extremely helpful with the next steps and guidance, this is a great help being a first time buyer myself and not knowing the process.I recommend speaking to Mia, if you need someone with good knowledge about the market, someone being honest with you and giving you guidance with paperwork side of things. Very helpful. Thank you Minors and Brady.

Megan · 23 April 2024

★★★★★ 5/5

Trustpilot

A very responsive and efficient…

A very responsive and efficient company. Appointments made quickly and professionally by the staff taking the enquiry (Kerry?)Elle met us on two days for several viewings and was always prompt, polite, informative and friendly. Queries raised were communicated back to the office and we received call backs and information very quickly from the lady who dealt with them. House hunting is not easy but very impressed with all involved.

Jenny · 28 October 2024

★★★★★ 5/5

Trustpilot

Clair Wilson is a credit to minors and…

Clair Wilson is a credit to minors and brady and a superstar to us,during the whole process she has been amazing and the one person who has kept us informed, chased the solicitor from both sides and got the whole thing over line, with her we would of pulled the plug. Thank you for your hard work, polite and calm manner, very much appreciated and would 100% recommend

Marc · 11 November 2024

★★★★★ 5/5

Trustpilot

Maggi and I met with Joe Slaughter…

Maggi and I met with Joe Slaughter (Property Consultant) at Blacksmith lane Cottage on Thursday 18th April. Immediately Joe came across as very engaging and proceeded to give us a guided tour of the cottage. His manner was very bright and listened to anything we had to say. He clearly had done his homework and answered pretty much all our questions but in addition he offered more with his personality and brightness. We have viewed a fair few properties recently and Joe is by far the must engaging and caring agent we have come across. The vendor should be very pleased that Joe presented this cottage as we are definitely booking a second viewing. Thank you Joe and hope to see you on second viewing.

Stuart · 19 April 2024

★★★★★ 5/5

Trustpilot

Amazing agents

So far my experience with Minors and Brady has been very positive. Very friendly and attentive and respond to email and phone queries quickly. I have managed to get many positive viewings on my property within the first week of it being listed. Joe slaughter has been very helpful and has put my mind at ease with some questions that I’ve had regarding our future move. Thank you for making this an enjoyable experience so far! Would definitely recommend for anyone looking to put their house on the market.

Melissa · 18 April 2024

★★★★★ 5/5

Google

I wanted to leave a review and shout out to Claire (Senior Aftersales Progressor) At Minors & Brady. She is incredible and who, I think, sets this company apart from any other! Her professionalism, duty of care, communication and dedication made, what can be the most stressful time in the process of selling a property, feel seamless! I felt we were in such a good pair of hands and she was a joy to work with. A true credit to M&B!

Gina · 18 April 2024

★★★★★ 5/5

Google

Had a great experience being shown round a property by Joe Slaughter yesterday. He was polite, friendly and very professional. I was impressed by his knowledge of the property and of the vendor’s position. I was further impressed that he discussed all aspects of the property with me, not just the favourable features. This meant that we built trust between us which goes a long way in the estate agent industry. I would be delighted to deal with him again. Thank you Joe.

Emma · 18 April 2024

★★★★★ 5/5

Trustpilot

Megan Clarke …after sales advisor

Megan Clarke dealt with the property after sales of the house I bought for my daughter which completed this week. Megan was regularly in contact and was always enthusiastic & positive. The process to completion was made 100% great by her professional updates, following up solicitors & reassurance at all times. Her happy and friendly demeanour was brilliant . Thank you Megan. We wouldn’t hesitate to recommend you…

Lindsey · 7 November 2024

★★★★★ 5/5

Trustpilot

Jessica - Minors & Brady

I would like to express my heartfelt gratitude for the exceptional service Jessica provided during the recent sale of my property. Her swift and efficient actions truly exceeded my expectations, and I am immensely grateful for her dedication and professionalism throughout the entire process.Your clear communication and willingness to go above and beyond to ensure I understood each step of the process were truly commendable. You made what could have been a daunting and overwhelming experience remarkably smooth and straightforward, and for that, I am incredibly grateful.

Kevin · 10 April 2024

★★★★★ 5/5

Google

We have recently used Minors and Brady to rent and the service has been fantastic! Our process has been completed by Samuel Carpenter who has been a delight to collaborate with. His communication with us throughout the whole process has been amazing and he has made the tenancy agreement easy for us! Thank you so much Samuel!

Kiran · 21 September 2023

★★★★★ 5/5

Trustpilot

The summer of 2024 will be remembered…

The summer of 2024 will be remembered for many things, but for me, it was about selling a house and buying the bungalow of my dreams. Ange and her team made it all possible with their supportive, friendly emails and phone calls, thank you!Ange, you kept my spirits up during a really rough time at the end of July, so a huge thank you goes to you!

Wiggi's · 29 November 2024

★★★★★ 5/5

Trustpilot

Very impressed with Minors and Brady

We have been very impressed with Minors and Brady right from the beginning of our search for a property through to the final stages of exchanging on the purchase of our new property. They exhibited strong knowledge of the property market whilst we were looking for a new home and once we had found it, we received regular updates throughout the process from Aysegul Capti who demonstrated professionalism throughout the process, responding promptly to queries in a concise and courteous manner; this really helped us through what is a stressful time. She showed a genuine interest in our needs and was approachable and happy to resolve any issues that arose during the process. Overall, Aysegul and the rest of Minors and Brady provided a positive, professional and efficient service and we would definitely recommend them to anyone looking for an estate agent.

Sam · 21 December 2025

★★★★★ 5/5

Trustpilot

Five Star Service From Minors & Brady.

Our home took a year to sell, they do not all sell in the first couple of weeks. Minors & Brady were the third agent we used to advertise our property, so I was quite sceptical whether they could do what the other agents we used, could not. Thankfully though, this special team of agents sold our house where others had failed.Everyone at M&B has been so helpful and special mention must go to Connie, whose performance with regard to our sale, has been exemplary.We will not use Minors & Brady again, as this is our seventh move and we do not intend to repeat this process, as we are now well into our sixties.However, should any of our family or friends decide to sell their property, then we would have no hesitation in recommending the team at Minors & Brady.Thanks everybody, Grand JobRod & Jo Plumb

Rod · 4 April 2024