Beresford Adams Wrexham reviews

★★★★★ 5/5

Google

Louise and Beresford Adams as a company could not do enough for me as i rented a property for 6 months, i am very grateful to Louise for her help and advice as was my first time dealing with the company, i will definitely recommend her and Beresford Adams to friends family and other's .. thank you so much Louise , you really are a credit to the company ...

Kevin · 13 November 2019

★★★★★ 2/5

Google

I thought buying a home was suppose to be exciting but it's far from that with Beresford Adams. I called up to arrange a viewing and they were more bothered about setting a up an appointment with the mortgage advisor first before arranging a viewing of the property. Apparently with Beresford Adams you need to see their mortgage advisor before submitting an offer. Apparently this is your procedure. I declined and sent over my DIP and proof of deposit instead. 24 hours later, missed call hoping it was information regarding my offer so I called back and it was the mortgage advisor trying to get hold of me. I work with estate agents on a daily basis and aware that the staff need to optimise every opportunity to schedule appointments with the branch Mortgage Advisor but the staff are obsessed! I wonder if my offer has even been forwarded to the vendor or are you waiting for someone else to come along who agrees to see your mortgage advisor so you meet your targets? Various friends and family have bought property before and its never been like this. Proof of deposit and DIP is all that is needed. I hope things improve in the next two days otherwise I will be withdrawing my offer and look elsewhere.

Felicity · 22 May 2024

★★★★★ 5/5

Google

Very positive experience, all staff were polite, professional and easy to communicate with particular considering the time constraints we had. I am very grateful for the service provided. Would highly recommend.

Lewis · 13 January 2026

★★★★★ 5/5

Google

I can not thank Leanne from Beresford and Adams enough for all the hard work she has done for the sale of my house and the purchase of my new house, she has gone the extra mile every day and put in 110%. She has been truly amazing. I would recommend Beresford and Adams to anyone who is wanting to sell their house. Best estate agents in wrexham.

Louise · 29 July 2019

★★★★★ 5/5

Google

From the start through to completion, Nathan and the team in Wrexham were very helpful, professional and always returned calls promptly. We would like to thank Nathan in particular, for providing frequent updates, advice, dealing with any issues/queries in a timely manner, and for making the whole process as smooth as possible. We all really appreciate all your efforts.

Carol · 6 July 2020

★★★★★ 5/5

Google

The girls at Beresford Adams have been nothing but amazing the whole way through my house purchase, as a first time buyer the process was very daughting but the girls have helped with everything and put me at ease. Amie Preece the mortgage advisor was so helpful and full of information and I couldn't be happier to have her as my advisor. I am very appreciative of Anna for putting me in touch with Amie and for keeping me up to date throughout the process and helping the sale run smoothy. I am very excited to flip my property and sell it back through them Thanks girls for everything you have done. Karen R

Karen · 11 November 2023

★★★★★ 5/5

Google

We had a fantastic experience with Beresford Adams Wrexham. Fast service, quick responses to any and all questions, would 100% recommend. House was on Rightmove and had viewings within 48 hours (if that) of Beresford Adams taking our house on its books - brilliant service

Josh · 30 July 2022

★★★★★ 5/5

Google

I cannot describe how happy I am for having Megan as my advisor. She got me through the process easily and nicely. I was always kept well informed and never for once felt forgotten. House moving is stressful but Megan really helped me with …

Emilia · 13 April 2025

★★★★★ 1/5

Google

House buyers proceed with extreme caution. Wrexham team will inform that an in-branch appointment is required to submit a property offer. On arrival, I was escorted into an office where the in-branch mortgage advisor led an unsolicited interview about my circumstances, then conducted a soft search on my credit file without obtaining my consent. After telling them that I already had a mortgage advisor and DIP, they continued to pressure me into accepting one of their brokered offerings (which I did not). Sales team are manipulative in communication to extort higher offers for their sellers. If you are unfortunate enough to find your dream property listed with Beresford Adams Wrexham, remember: - You are not obliged to have a mortgage appointment in order to submit an offer - You are not obligated to tell this company whether the offer you are submitting is your best & final at the time you submit it - BA is not allowed to perform a soft search on your credit report without your consent. Ensure they ask for it. Currently working towards a formal complaint to FCA over unsolicited mortgage broker appointment & soft search.

Christian · 27 July 2023

★★★★★ 1/5

Google

⭐ 1 star Extremely poor experience with Beresford Adams Wrexham. Communication was …

Nisha · 22 February 2026

★★★★★ 5/5

Google

I have recently used Beresford Adams to sell my house. Everyone I have dealt with have been amazing. Laura came out to value the house and was very knowledgeable and very professional. Emily has gone above and beyond all expectations, being in a difficult situation she has consistently kept me up to date with the progress of the sale, including securing a buyer within a week of going on the market. She also suggested having a cost of moving appointment. I met with Amie who was so helpful in explaining the costs involved with finding my next house, she talked through options available to me and seemed genuinely interested in getting me the best rates for my next house. Thank you all so much

Ryan · 30 June 2023

★★★★★ 5/5

Google

Fantastic approach, commitment and engagement in every single step throughout the whole process of selling and buying. The Wrexham branch can be honestly recommended to anyone who does not want to struggle with finding a buyer and/or a seller. 5 stars for Alecia.

Kamil · 13 April 2025

★★★★★ 5/5

Google

Alecia managed the sale and completion of my property. Brilliant from start to finish, not once did I need to chase or follow up with either her or even my own solicitors. Fantastic working with her and look forward to doing so again

Mark · 13 April 2025

★★★★★ 5/5

Google

Great service from start to finish from Lettings Manager Annie Gilchrist, and also Lettings Negotiator Lewis Holden. They have been straight forward, responsive, friendly, helpful and professional throughout. I would absolutely use their services again.

Hayley · 13 July 2025

★★★★★ 1/5

Google

Poor agents, they create different kind of rules for every customer, they not calling back about offers, they lie to US about property offers about Benjamin Street property in Wrexham, we were not able to give an offer even when others were not accepted, poor contact and updates. Been told that can not offer without viewving, but they viewving wasn't possible. For me looks like scamers... Not Recommend!

Kornel · 24 February 2024

★★★★★ 5/5

Google

I used Beresford Adams to secure my mortgage and thanks to Amie, I was able to secure my mortgage and have the keys to my property within 6 weeks! Couldn’t recommend using them enough!

Joe · 2 December 2022

★★★★★ 5/5

Google

Beresford Adams delivered an amazing service . I can only recommend them especially Nathan who was commited to our sale from start to finish. He kept us informed and updated even when we had some complications to work through. Thank you ! Mr & Mrs Johnston.

Caroline · 30 July 2020

★★★★★ 5/5

Google

Perfect customer service

Andrew · 13 March 2026

★★★★★ 1/5

Google

Wouldn't bother! Booked a house valuation with head office, booked the day off work to wait for them to come and they never turned up and no contact to rearrange.

C · 13 June 2025

★★★★★ 5/5

Google

I had brilliant service from the team in the Wrexham branch. Alice, who came out and valued my property was very knowledgeable and a lovely lady. Nathan, who had already shown me around countless properties beforehand, was a true superstar! He always had time to reply to my questions and offered support when I needed it and did it all with a smile. And last but by no means least,, Liz, who manages everything. She went over and above with helping me fill out the countless forms and making sense of the legal stuff I know nothing about. The atmosphere in the branch is always welcoming and cheerful. If I was ever in a buying or selling situation again I wouldn’t hesitate to return to them. Highly recommended.

Louise · 30 July 2022

★★★★★ 5/5

Google

I Wouldn’t be able to go in to full details of all excellent work Megan did throughout the whole purchase of the property as this review would take a while to read. …

Gavin · 13 April 2025

★★★★★ 5/5

Google

Great experience using this estate agents. Mainly spoke to Emily and Anna who were professional and informative throughout. Would definitely use them again.

Matt · 2 December 2022

★★★★★ 5/5

Google

Great company to deal with. Emily made things really straight forward and easy when purchasing my new home and was very informative.

Daniel · 1 January 2023

★★★★★ 5/5

Google

Outstanding and professional service from the onset. Nathan and Liz’s approach through their research, knowledge and enthusiasm to sell our property was commendable. From the moment we decided to sell our property they acted promptly with a customer first approach and in comparison to most other agencies, provided us with all the information through effective communication in a professional manner, which continued with follow up calls from Laura after sale. The marketing was outstanding and our house sold quickly in the range they proposed, much to our delight! I could not recommend this team highly enough - outstanding in every aspect!PositiveResponsiveness, Quality, Professionalism

Gareth · 28 August 2021