Every review we hold for the Wrexham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Beresford Adams Wrexham have been an absolute pleasure from the start. Alice valued our property and was a delight . So professional and knowledgeable giving excellent advice and guidance . She has been responsive to all communications. Laura showed potential buyers round our property and made us feel very comfortable and confident that the house would sell. Nathan has been such a star negotiating the sale on the property and exceeded our expectations. He constantly appraised us and worked hard to ensure we got the best possible price in the sale
I would highly recommend the team at Beresford Adams WrexhamPositiveResponsiveness, Quality, Professionalism, Value
Alison · 28 August 2022
Agent replied
Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI’ve had an incredibly frustrating experience with Beresford Adams and would strongly advise others to steer clear. Despite numerous emails, they have consistently failed to respond, and every promise of a call back has been completely ignored. It's now been over three months since I moved out, and they are still withholding my housing deposit without any clear explanation or resolution. Their communication is nonexistent, and the lack of accountability is unacceptable. Avoid this agency if you value your time, money, and peace of mind.
Randy · 12 May 2025
Agent replied · 13 April 2026
Hello Randy,
I'm sorry to hear about your frustrating experience with Beresford Adams. Your concerns about communication and the delay in returning your housing deposit are important to us. Please contact us at review@countrywide.co.uk so we can address this matter promptly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe service we have had so far from Beresford Adams in Wrexham has been first rate, particularly from our agent, Alice Lofts, and the branch manager, Liz Miller-Eccleston. Alice efficiently and accurately valued our house, and, with the aid of extremely professional photography from Peter, quickly put together attractive sales particulars. The house was put on the market at the earliest opportunity and our first request for viewing came within the hour. Alice has kept us informed of every development and even contacted the estate agent of the property we wish to buy to keep them informed of progress. Liz has also taken a personal interest and both Alice and Liz have offered sound advice. They couldn’t have been more helpful.
Jakki · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely outstanding service from start to finish, Alice was so supportive and absolutely knows her stuff about the best way to market your property, she stayed in touch the whole way through and was always taking my calls and responding to my texts, with the most cheery manner we sold our house within 2 day of being on the market with this amazing company, Nathan was the main guy who sorted all our viewings, dealt with any offers and advised us every step of the way with what to do regarding the offers Nathan and I always had such a giggle and he always would ask how our new baby was. These 2 amazing members of staff are an absolute credit to the company and made selling our house such an exciting time. Thank you so much Alice and Nathan
Emma · 30 July 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealt with Holly. Very considerate, friendly and professional throughout. Took all my preferences into consideration and only sent properties that fit my criteria. Would recommend!
Matthew · 17 July 2025
Agent replied · 13 April 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI've had an excellent experience using Beresford Adams. Annie and Lewis made renting out my house smooth and efficient. I would recommend them to anyone.
David · 13 July 2025
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Annie and Lewis provided you with a smooth and efficient rental experience. Our team at Beresford Adams takes pride in providing top-notch service and we are grateful for your recommendation. Kind regards, Maggie Joyce, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a very smooth and great experience renting through Beresford Adams. Lewis was fantastic, he guided me through the whole process with professionalism and a friendly attitude. Highly recommended!
Muhammad · 15 May 2025
Agent replied · 2 June 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNew build in Wrexham, Beresford Adams are agents..? Nothing gets fixed, nothing gets done and their communication is really bad. If you want to rent through them DO NOT BOTHER.. 8C Argyle Street apartment, NO INTERNET, when asked about will the landlord be putting internet in.. Answer was sort your self out..!!!
Steve · 14 June 2024
Agent replied · 21 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellant service from start to finish. I would highly recommend this reputable estate agent. Thanks to Alecia and team for all your help and support
Judi · 13 June 2025
Agent replied · 13 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad an excellent experience with Beresford Adams. All the staff have been brilliant. From Alecia doing some amazing marketing to Lauren and Laura with their help, kindness and support. Would definitely recommend. Thank you all
Joanne · 23 May 2026
Agent replied · 23 August 2026
We are thrilled to hear that you had an excellent experience with Beresford Adams. Our team works hard to provide exceptional service and we are so glad that Alicia, Lauren, and Laura were able to assist you in any way. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom our first contact with the Wrexham office we were amazed with the whole team who dealt with our sale. Everything was explained in detail and as we progressed it became very clear that our interests were in good hands. The virtual tour was absolutely brilliant and to my mind an essential addition. The photographer produced a great tour, floor plan and still photographs which complemented the property but were still accurate. I would most certainly recommend Beresford Adams . 5 StarsPositiveResponsiveness, Quality, Professionalism, Value
Nick · 28 August 2021
Agent replied
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you so much Beresford Adams. The whole team are amazing and always so helpful.
I would like to thank Nathan in particular who has been amazing from start to finish. Myself and my partner have purchased our first property, and so we are new to many things. Nathan has been so helpful and professional and given us brilliant advice. Updates were regularly given by Nathan and lots of questions I had were answered in a timely manner. Nathan is brilliant at what he does and a credit to the team! I can’t wait to show you pictures of our new home once we get it finished. Thank you for everything.PositiveResponsiveness, Professionalism
Emily · 22 June 2021
Agent replied · 21 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI would really recommend Beresford Adam’s Wrexham to anyone, especially Emily and Anna who have been a huge help to myself and my partner.
Nothing was never too much trouble and if they were unsure on anything they always got back to us with the information so quickly! They’ve made buying our first home such an enjoyable experience and we’re really grateful for all their help and support!
Kelsey · 2 December 2022
Agent replied · 30 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHolly Warburton your Sales negotiator is professional courteous polite and is a credit to your company She keeps us informed of updates regularly so thank you
Chris · 23 May 2026
Agent replied · 23 August 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMe and my partner have just bought our first home together, we had been lucky enough to find it with beresford adams, we have a rocky road with our solicitors and took a little longer than expected but with the help of the brilliant team in beresford adams especially Liz who was dealing with our case it got resolved as quickly as possible. Also Leanne who took over our case whilst liz was on annual leave.
Nathan showed us around two homes one being back in November/ December 2018 and then another in January which he sold to us very well we new from the minute we stoped inside it was for us. Any questions we asked him he new the answer. Very friendly and approachable.
Always kept in contact with us and prompt replies to any emails I sent to them.
Nothing is ever to big or to small for this great team at beresford adams and they go that extra mile
Honest and reliable service. Would highly recommend to anyone.
Lydia · 31 July 2019
Agent replied
Really great to read another 5* review for our Beresford Adams branch. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleI have experienced an excellent standard of customer service from Beresford Adams in Wrexham. My property had been on the market with another agent for over a year and had very little interest and had not generated a sale.
I found them on the a website that said that they were the most successful agent in the area and "average sales are within 8 weeks of being on the market". Beresford Adams have most definitely lived up to that review. They produced a fantastic sales broacher, I wasn't happy with the original photos but they amended them to what I wanted with no problem at all.
As I was originally listed with another agent the people who made an offer had first viewed the property with the other agent. Beresford Adams referred them back to the original agent which meant I didn't have to pay double the agent fees and they sadly would not be getting paid all. I was pleasantly surprised by their honesty and integrity as I was even unaware I legally could have been eligible to pay both agents. Even though I wont be paying them the fee's they have still been extremely helpful with my sale and have given me information on what to do next and nothing is too much trouble. I have dealt with both Nathan and Leanne, who are both very helpful, enthusiast and when I call I feel like they offer a personal service.
What I like about Beresford Adams Wrexham is that it's a vibrant & energetic agency agency who are proactive in working with the client to meet their needs to generate a sale. What I love about Beresford Adams Wrexham is that they won't compromise the integrity and honesty of their service just to make some money. Thank You all.
Natalie · 29 July 2019
Agent replied
Natalie thank you so much for your glowing 5* review. It gives me great pleasure to read how professional and helpful our Beresford Adams branch were. I will of course pass on your fantastic review to the Wrexham team.
Best wishes, Lucy
★★★★★ 5/5
GoogleTarryn was very helpful throughout viewing and moving process, great customer service and helped me get all my questions answered.
Abbie · 13 April 2025
Agent replied · 13 April 2026
Thank you for leaving us your superb 5* review Abbie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleAlecia was always on hand to speak to which helped enormously with the selling process thank you
Ruth · 13 April 2025
Agent replied · 25 October 2024
We're delighted to hear that Alecia was able to assist you throughout the selling process. Thanks for your lovely review Ruth. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI recently approached 3 estate agents and decided to use 'Beresford Adams Wrexham' for the sale of my property as they came back to me so quickly and were so friendly. Liz Miller-Eccleston was my main contact who was easy to get hold of and nothing was too much trouble. I can't thank her enough for the help and support with the fast and efficient sale.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 22 June 2021
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole selection, moving and administration during the house move was very well controlled and I was looked after so well. Communication was excellent and Lauren (Wrexham Branch) was brilliant from showing me around the bungalow to handing me the keys. Massive thankyou and well done Lauren and Beresford Adams.
David · 13 September 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We take great pride in providing top-notch service during the stressful process of moving. Lauren and our team at the Wrexham Branch are dedicated to making sure our customers are well taken care of. … More
★★★★★ 5/5
GoogleWe received a fantastic service from Beresford Adams when buying our house. Nathan was so knowledgeable and was very helpful, supporting us through the whole process of our first house purchase. He promptly chased up our queries by contacting the seller, conveyancer or solicitor and I would highly recommend Beresford Adams when buying or selling a house.PositiveResponsiveness, Quality, Professionalism, Value
Laura · 28 August 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Beresford Adams to sell our house in Wrexham. They were great to deal with and super helpful.
Phil · 23 May 2026
Agent replied · 23 August 2026
Thank you for choosing Beresford Adams to sell your home in Wrexham! We are thrilled to hear that our team provided great service and were helpful throughout the process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleWrexham branch will harass with multi calls a day and not take no for an answer.
Lost my custom and would 100% not recommend.
Rob01978 · 30 March 2026
Agent replied · 13 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWhat a lovely experience for first home buyers ! (Ignore the reviewer below about Benjamin road as this is the house we had already started paperwork for and they tried to snake us ! ) we originally looked at other houses with another estate agents who didn't take us seriously.
We had megan who helped us with everything from viewings to completion and everything in between , any questions we had she was so happy to help us !
She even chased up solicitors for updates as we hadn't heard anything.
We used aimee the inhouse mortgage advisor again who was an absolute pleasure.
The whole team have been so friendly and comforting in helping us buy our first house and everything we need to do to complete and even after we had keys they've been a call away for anything we needed.
I would recommend this team to anyone who wants to purchase in wrexham !!!
Zoe · 14 June 2024
Agent replied · 21 June 2024
Hi Zoe, thank you for sharing your wonderful experience with us! We're thrilled to hear that Megan and Aimee provided you with excellent service throughout the process. Congratulations on purchasing your first home, and thanks for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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