Every review we hold for the Worthing office, from every platform, shown as written. First names only.
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5/5
GoogleMy husband and I would like to thank Teresa for the amazing job she has done co ordinating the works on our 3 properties which all came up for re let at the same time. Not great timing for us due to being out of the country and with other stresses to deal with.
Without Teresa and her brilliant ability to manage the team of works people and liaise so efficiently with us weβre not sure we would have managed.
We are so pleased with all the works that have been required and not sure how she has managed to get things done so well and promptly and at good prices.
We are really impressed with the hard work Teresa has put in (always seemingly so cheery) to make particularly the last relet happen (only 1 week turn around) and want to acknowledge how pleased we are with her service
Thanks,
Mrs Β· 9 February 2020
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5/5
GoogleLeaders Worthing have been excellent from day one. Beky Potter at the Worthing office was helpful and friendly, she guided us throughout the process to ensure a smooth and efficient service. She was always available to answer any questions we had and went above and beyond for us.
During the tenancy we also had the pleasure of dealing with Karen who was very understanding and helpful. She guided us through a stressful and sensitive time professionally and compassionately. I canβt thank Karen enough for her support and all the guidance she has provided us. Leaders Worthing are by far the best Estate Agents we have dealt with and this is all due to the excellent team they have who actually care about their clients. Thank you Karen and Beky! X
Shahrukh Β· 9 February 2020
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5/5
GoogleWant to say a huge thank you to Becky at leaders who had helped us to find our new home to rent.
Becky and the team at leaders have been absolutely fantastic these last few weeks helping us and answering all the questions we have had.
Nothing has been too much trouble for Becky, who has helped us to find the perfect home for me and my family. And we can't thank her enough.
Would recommend leaders to anyone looking to move. You will be well looked after.
Hayley Β· 9 February 2020
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5/5
GoogleIt is very rare to ever get customer service that is over and beyond what you are expecting but that is what we got with the team at Leaders. They did an absolutely fantastic job at marketing our house (it looked so good we were tempted to keep it!) and they ensured we had a steady stream of people viewing in the first week or so. We were delighted to get an offer so quickly and the team took away all the hassle from the buying process - constantly keeping us updated, sorting out the finances and chivvying a rather slow buyer's solicitor. So glad we made the decision to use a professional estate agent rather than a cheaper alternative, its much better value all in. As we neared completion we were given daily updates, you cant ask for more than that! I wouldn't hesitate to recommend them. Huge thanks to Chris, Molly and Joseph and to Deborah who did a sterling job for a few years before managing the house when it was being rented.
Jacqueline Β· 9 February 2020
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5/5
GoogleChris Trott from Leaders Worthing was our first estate agent. We'd never sold a house before. Chris came round and took all the measurements and pictures. He has provided us the valuation reports and followed up with the advert on rightmove, zoopla etc. He has been extremely professional during the viewings and sale process. Regularly kept me updated with the status and pushed the buyer for the exchange once the offer has been accepted. I would recommend Leaders Worthing. Tt was a great experience selling my home.
Raghu Β· 9 February 2020
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5/5
GoogleAndre, Susie and Neil were very helpful. Answered all of my questions quickly and their advice was sound. I will continue to use them for our lettings as they have much improved over the last couple of years.
Karen Β· 11 March 2022
Agent replied
Hi Karen, Thanks so much for your review and kind words, we are so glad you are happy with the service and advice we provide you and look forward to doing more business with you in the coming years, have a great weekend. Kind Regards, Neil S.
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5/5
GoogleWhile recently looking for a new property to rent, I went to, among a few other Leaders, who ultimately were the ones that succeeded in finding me the perfect place.
Lucy Hampton, who was my primary contact, was an absolute pleasure to deal with from start to finish. Lucy took the time to understand my (somewhat interesting) circumstances, was always professional, never without a smile or positivity, and really listened to and ultimately identified a property that suited my needs.
Although Lucy was the person I dealt with the most, all the other staff that I had the pleasure of dealing with were always professional, and also personable & likeable.
I would not have any reservations in recommending them should anyone be requiring the support in finding their new home!
Darren Β· 25 October 2019
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5/5
GoogleI had some problems with my rent arrears apparently I was behind but thanks to one lady in particular kaitlyn young she was amazing and was there to help me make mee feel at ease and not to stress so thank u kaitlyn young and for ur support and making me feel comfortable really appreciate ur help x
Roger glover
Roger Β· 25 July 2025
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5/5
GoogleJade was incredible throughout the whole process, made us aware of everything every step of the way and made a stressful situation so much easier
Mak Β· 29 June 2023
Agent replied Β· 29 July 2023
Dear Mak Tajsham
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleElla managed to turn what was quite a complicated situation into one that was resolved quickly, stress free and beneficial for all parties. Thank you. ππΌ β¦
Jacob Β· 3 August 2025
Agent replied Β· 2 September 2025
Dear Jacob Hutson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Ella. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleLeaders weβre great and got us moved in as soon as possible, also Lucy was excellent help would definitely recommend and use again in the future.
Ethan Β· 25 May 2023
Agent replied Β· 24 June 2023
Dear Ethan Wadsworth
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI would like to thank Liam Percival, our Property Manager, for all his assistance and professionalism in helping us to rent our property successfully. Always a bright and friendly voice at the end of the phone.
Jenny Β· 15 May 2022
Agent replied
Thanks so much Jenny, this is a lovely review we hope you enjoy your house now! Many thanks Neil.
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5/5
GoogleVery happy with the service. Rebecca is excellent, very efficient and provides valuable advice.
Millan Β· 7 March 2024
Agent replied Β· 21 March 2024
Dear Millan Gudka
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThanks to Leaders and particularly Jade who have made finding a new place to let as stress-free as it could possibly be. Thanks all for your time and effort.
Glenn Β· 9 February 2023
Agent replied
Dear Glenn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleOn 07/14/2016 you gave us this review:
5.0 /5
I have appreciated letting my flat through Leaders as they take away all the stresses that might have come my way. I am on my 3rd lot of tenants and the changeover has gone so smoothly each time. Thank you Worthing Leaders!
Marilyn Β· 9 February 2017
Agent replied
Hello Marilyn, many thanks for sharing your review on Google. We are so pleased you have enjoyed letting your flat out with us, and that you are happy with the changeover process. If you ever have any questions at all, do not hesitate to let us know.
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5/5
GoogleWhile recently looking for a new property to rent, I went to, among a few other Leaders, who ultimately were the ones that succeeded in finding me the perfect place.
Lucy Hampton, who was my primary contact, was an absolute pleasure to deal with from start to finish. Lucy took the time to understand my (somewhat interesting) circumstances, was always professional, never without a smile or positivity, and really listened to and ultimately identified a property that suited my needs.
Although Lucy was the person I dealt with the most, all the other staff that I had the pleasure of dealing with were always professional, and also personable & likeable.
I would not have any reservations in recommending them should anyone be requiring the support in finding their new home!
WhitePuffin Β· 25 June 2019
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4/5
GoogleI have dealt with Susie in Worthing for a number of years and she has always found me great tenants and is always able to deal with any queries quickly. I would definitely recommend Susie and Leaders.
ABI Β· 11 March 2022
Agent replied
Thanks for the review. If you can provide me some feedback on how we can make it a 5 star experience next time send me an email to nsimmons@leaders.co.uk thanks again, Neil
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5/5
GoogleWe are very pleased with the way Worthing Leaders located a tenant. We can highly recommend their service. Many thanks to Molly and Lucy.
Barry & Carol Cranford
Barry Β· 24 February 2023
Agent replied
Dear Barry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHad an amazing experience with Worthing Leaders and Jasmin could not do anymore for us! We had difficult solicitors and Jasmin did not stop hassling them until we finally got out mortgage agreed! We probably would still be waiting now if she didn't help us! Jasmin was extremely blubbly and cheery every time i spoke to her regarding our purchase! If we ever move again i will definitely be speaking to Leaders again! Thank you so much! x
Saxona Β· 9 February 2020
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5/5
GoogleI've just become a prospective customer of Leaders and so far I've found both Lucy and Emma on the team just a delight to deal with. Lucy sets up my viewing appointments efficiently and personably, and Emma is just great at the personal face to face service. Emma's knowledge of Worthing and love of the town is infectious. I have confidence in what she is telling me about the properties I'm interested in seeing is straightforward and genuine.
Annie Β· 9 February 2020
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5/5
GoogleDone a fantastic job. It was Jade Challenger who assisted me from the start of viewing till end of getting keys and moving in today. She made the process smooth and up to date. Sheβs been patient with us the whole time and answered all our queries clearly and always with a smile π. All good so far. Thank you once again Jade. Really appreciate it. My 5 stars are for you. π
Sundar Β· 25 May 2023
Agent replied Β· 24 June 2023
Dear Sundar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleFirst class service, with informative advice from Susie and her team. Would certainly use Leaders again because of their professional yet friendly approach to doing business
Jean Β· 25 April 2023
Agent replied Β· 24 June 2023
Dear Jean
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLucy was extremely helpful and friendly, going the extra mile for us and made the whole process a lot less stressful. We can't thank her enough
Teresa Β· 25 April 2023
Agent replied Β· 24 June 2023
Dear Teresa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRebecca was informative and helpful with the process of taking my name off our current lease. She was very lovely and She handled all questions and came back fairly quickly.
Ashley Β· 11 December 2022
Agent replied
Dear Ashley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.