Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis is my second time using Leaders Worthing. Both times they found a tenant within 24 hours of marketing the property. Communication was good throughout the process. I really couldn’t fault them. Thanks to Susie and all the team.
Philip · 12 August 2020
Agent replied
Hi Philip,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Worthing
★★★★★ 5/5
GoogleExcellent service and friendly staff, Leaders were absolutely fantastic throughout the process, from viewings to moving in. Special thanks to Thomas and Chelsea always answering the phone, returning my calls, responding to emails immediately.
Румен · 22 September 2021
Agent replied
Dear Румен Иванов,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe have just sold our house through Leaders Worthing and cannot speak highly enough of the whole team who helped us through the process. In particular we would like to thank Molly Wilbrey for always being at the end of the telephone to answer any queries we had and ensuring a smooth transaction from start to finish. She was always friendly, helpful, happy and very professional. A first rate service, thank you!
Jane · 14 April 2020
★★★★★ 5/5
GoogleSamantha and the sales team at Leaders were very helpful and good to work with, I would recommend.
Bob · 26 August 2025
Agent replied · 14 October 2026
Dear Bob Newell
We greatly appreciate your 5-star review and the time you took to share your experience with Samantha and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery nice and helpful Jade made our move easy and smooth
Vicki · 16 December 2023
Agent replied · 30 December 2023
Dear Vicki Bravo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleNeil and his team at Worthing Leaders did a very professional job for me. They were always extremely helpful and responsive to my requests. I would have no hesitation in recommending them.
Tina, West Sussex.
Christine · 8 May 2021
Agent replied
Dear, Christine Mills, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleMade moving into my first non-student property after graduating an absolute breeze! Many thanks to Ashleigh for always having time to answer any of my questions and making the process extremely easy! I highly recommend Leaders/Ashleigh to anyone thinking about moving.
Oliver · 9 February 2019
Agent replied
Hi Oliver, we are so happy to read such a great review about the service you received from the team at Leaders Worthing and Ashleigh in particular. We recognise what a stressful process moving can be and are just so pleased that Ashleigh was able to help ensure this was as straightforward as possible for you. We will ensure that your comments are passed onto Ashleigh so she is aware of your kind words. Thank you for your review and recommendation. Kind Regards, Leaders
★★★★★ 5/5
GoogleDeborah Greet has been exceptional at looking after me for 7 years as a lettings manager, I have confidence in her and she is always efficient. Thank you Deborah.
Jesse · 11 March 2022
Agent replied
Dear Jesse,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience with Leaders has been excellent so far. My tenancy arrangement was administered within 2 weeks and was efficiently dealt with by Dan Radbourne in particular who is professional and very good at his job! Thank you, Dan. Others within in the team were also helpful, including Chelsea and even Andre who I only spoke to once on the phone. I arrived at the property to find it immaculate (not always the case when renting!). Was provided with a sweet welcome pack as icing on the cake. Thank you. I highly recommend this Agency. ClarePositiveResponsiveness, Quality, Professionalism, Value
Clare · 24 August 2021
Agent replied
Hi Clare Watson,
Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe are extremely happy with the service of Leaders, we were struggling to get viewings, other estate agents were not even answering the phone.
Neil, Andre and Chelsea at Leaders were amazing, always answering the phone, returning our calls, responding our emails immediately.
It was a real pleasure dealing with them, they made all so clear and easy for us.
We will really recommend them to all our friends that might need their services.
Excellent and professional service!PositiveResponsiveness, Quality, Professionalism, Value
Stella · 24 August 2021
Agent replied
Dear Stella
Thank you for taking the time to review your recent experience about our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us, your comments are appreciated.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleReally great customer service. All the staff helped me with any questions I had, especially Sian. As a first time renter this was really appreciated, and made the process very quick and easy for me.
Sacha · 9 January 2021
Agent replied
Hello Sacha M-r
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleI've just bought my property through Leaders, and I just want to say ... I think my chain would have collapsed if it wasn't for Jasmin. She went above an beyond to make sure things went as smoothly as possible. Jasmin is so helpful, and was willing to answer my constant stream of questions. If you have her working on your property purchase or sale - you're in good hands.
Lucy · 9 February 2020
★★★★★ 5/5
GoogleThank you to Susie Wright we Moved into our new property at the beginning of March, very professional and friendly always on hand to answer any questions quickly. Thank you for all your help
Lewis · 14 March 2021
Agent replied
Dear Lewis Bmx,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Worthing. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleThanks very much to Kirsty and the team at Leaders for finding my lovely flat. I needed to have somewhere that would take my little dog and it's perfect for her. Keep up the good work.
Marlene · 12 August 2020
Agent replied
Hi Marlene, thank you for taking the time to give us feedback following your recent experience you have had with our team at Leaders Worthing. We're so happy we were able to find you a suitable flat and that you had a positive experience with us. Thank you from the Customer Relations Team.
★★★★★ 5/5
GoogleMany thanks to Chris and his colleagues at the Worthing Branch. They successfully managed the sale through a very difficult chain. It was a very calm and professional service throughout. I wouldn't hesitate in recommending or using them again.
Chris · 9 February 2019
Agent replied
Hi Chris, we are really happy to hear that Chris and the team at the Worthing branch have been able to provide you with such a positive experience throughout the sale of a property. We recognise how complicated this process can be but we're delighted to hear the team were so calm and professional throughout. Thanks for this review along with your recommendation, it means a lot to us. We will pass these comments onto the team. Kind Regards, Leaders
★★★★★ 1/5
GoogleI have been trying to find a rental property for months but, in a busy market, it's very competitive and properties go quickly. I was thrilled yesterday when I called and managed to book a viewing on a property.
I was offered 3 different slots, chose one, and was told the viewing was booked and that I would be sent a virtual tour by email. I was instructed to watch the virtual tour and then respond re-confirming I was happy to view the property in person. The process seemed very professional. Compared to other agents I've experienced.
The trouble is, when I sent my email confirmation, I was then sent an email back saying all of the slots were taken and I can no longer view the property. So basically, they gave someone the slot I had chosen earlier that day!?
It's appalling that you tell prospective viewers one thing but do another. Very poor service.
Jayde · 8 May 2021
Agent replied
Dear Jayde,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI've just bought my property through Leaders, and I just want to say ... I think my chain would have collapsed if it wasn't for Jasmin. She went above an beyond to make sure things went as smoothly as possible. Jasmin is so helpful, and was willing to answer my constant stream of questions. If you have her working on your property purchase or sale - you're in good hands.
Lucy · 25 June 2019
★★★★★ 5/5
GoogleSian was exceptional in a very stressful time for myself and my family. She was there every step of the way in helping me find a new home. Nothing was too much trouble for her and if she wasn't there another member of her team knew all the answers to my questions. I would definitely recommend Leaders. I could not fault them in any way 😊 …
Yvie · 24 June 2020
★★★★★ 5/5
GoogleWe have been using for 3 years whom have been supplying us with good tenants to our 5 properties. However, since we have been working with Susie, we have received far better service and care from Leaders and are far less likely to take our business anywhere else as we have a lot of confidence in Susie's ability to make sure she gets us the right tenant at the right money.PositiveProfessionalism
Proto · 24 August 2022
Agent replied
Thanks, what a great review for Susie, we look forward to working together on the next one. Have a great week. Thanks, Neil
★★★★★ 5/5
GoogleLucy was very friendly and helpful, fantastic at answering all our questions and got back to us very quickly with all correspondents. Thank you :)
Daisy · 15 May 2022
Agent replied
Thanks so much Daisy! Lucy will be delighted. Neil
★★★★★ 5/5
Google“As a first time landlord, Leaders (who had been recommended to me) gave a first class service
from the first communication through to the commencement of tenancy. Neil Simmons and Dan
Radbourne in particular were very professional and their advice quickly allayed all worries.
A tenant was found within 48 hours and the tenancy administration was completed in two
weeks. A first class service was given to both landlord and tenant and I cannot recommend Leaders
highly enough. Thank you to all concerned.”
Mrs · 9 March 2021
Agent replied
Hi there,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Worthing and especially the service from Neil and Dan. We're so happy we were able to find a tenant for you.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleIncredibly impressed with them. I don’t normally leave reviews however I really felt I needed to on this occasion.
The staff were friendly, responsive, flexible and cooperative (especially in such difficult times). The moving process was made easy and they have been helpful and quick to respond to all my queries since moving in.
And another special touch that I really appreciated was that they gave me a little moving in / care box filled with all the essentials for my first day. Really can’t reccomend them enough!
Francesca · 20 February 2021
Agent replied
Dear Francesca Levene!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worthing branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleLeaders worthing are great. Lucy Sullivan was our contact over there and she was courteous, professional and friendly.
Diakporu · 9 February 2023
Agent replied
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are delighted with our experience via Leaders in finding our new home in Worthing! Andre is extremely helpful and guided us through the entire process. We'd certainly recommend Leaders!
Liam · 17 May 2021
Agent replied
Dear Liam Connolly,
Thank you for the great review of our Leaders Estate Agents Worthing team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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