Leaders Worthing reviews

★★★★★ 5/5

Google

I am writing to you to express my total satisfaction with one of your team in Worthing. People tend to be very quick with complaints, but far less so in voicing their satisfaction with a job really well done. I am looked after by Liam (I don’t know his surname) who has really impressed me since I moved in last June. On the few occasions where a problem has arisen at the property I have been amazed by how quickly and efficiently he has responded. Liam is very good at his job, and does Leaders great credit.

Brendan · 9 February 2019

★★★★★ 5/5

Google

Suzy is amazing - she was so professional and made the whole process quite painless! I have rented out a property before - with a different letting agents and paid more for the full management and it was nothing like the service and fabulous communication that I got from Suzy and the team at Leaders, Worthing. Suzy did her absolute best and always kept me informed - she was honest and realistic and never gave me the ‘hard sell’ - we hit it off straight away! - I would definitely go to Leaders again in the future. Thank you Suzy!

Ann · 9 February 2019

★★★★★ 5/5

Google

Beky and the lettings team were a pleasure to deal with in securing my new property. As a tenant you want to feel like your letting agency care about you as an individual and not as just another one of hundreds of tenants on their books. Beky was very good at communicating every step of the process and ensuring I was all set to move in with no hiccups. Great service, and I recommend Leaders to anyone needing to rent a property.

Tom · 9 February 2019

★★★★★ 5/5

Google

I have found the staff at Leaders Worthing to be nothing short of exceptional in their service delivery. I am on the cusp of moving into a property that for personal reasons the process needed to be smooth, quick and delivered with a human touch. What i can say up to this point is that Chelsea and Suzie have been a most welcome and warm team, allowing me to focus my mind elsewhere whilst they guided me through the process of letting. For this stage of letting with Chelsea & Suzie at Leaders Worthing i wouldn't hesitate to recommend them and i expect more of the same when I move into my property....why wouldn't i after such a warm experience thus far.PositiveQuality

Mark · 24 August 2022

★★★★★ 4/5

Google

Lucy , Susie and Jade were very helpful and approachable during our first experience of renting a property and we would recommend using Leaders

Jacqueline · 25 May 2023

★★★★★ 5/5

Google

Joe was great throughout our move. He was really responsive, communication was very easy and he kept us all updated throughout. He wasn’t at all pushy during any part of the sale, he was a pleasure to work with. Thanks Joe!

Rachael · 9 January 2021

★★★★★ 5/5

Google

Very professional team with outstanding working manner. Lucy is amazing thank you very much you made it so easy for us .

Golom · 17 June 2023

★★★★★ 5/5

Google

I've been a Leaders tenant for almost 15 years now and they are always helpful, and response. Rebecca, my property manager is an absolute diamond, and always gets any issues sorted quickly, and keeps me informed. Some lettings agents seem to just be there to collect rent, Rebecca particularly does a brilliant job of managing my property, and has managed once again to sort an urgent issue and save my Christmas. Highly recommended and appreciated

Josie · 10 January 2023

★★★★★ 5/5

Google

Karen Gymer has been the property manager on the flat I rented for the last few years and I have always found her responsive, friendly, helpful and professional. An asset to the Worthing team.

Jodie · 11 March 2022

★★★★★ 5/5

Google

I have been dealing with Deborah for approx 8 years now from the Worthing office. She has always been professional, polite, and able to deal with any issues I have managed to present to her. Always in a timely fashion and without any hesitation. She is a valuable asset to the company, and Leaders should be very proud of her. She more than deserves the occasional box of chocolates I send her as a thank you.PositiveResponsiveness, Quality, Professionalism

Paul · 24 August 2022

★★★★★ 5/5

Google

Had a very good experience with Leaders Especially Jade and Lucy both of them made the process smoother.Thank you guys 🙂🙂 …

Ajith · 28 May 2023

★★★★★ 5/5

Google

Had a very good experience with Leaders Especially Jade and Lucy both of them made the process smoother.Thank you guys 🙂🙂 …

C · 25 May 2023

★★★★★ 1/5

Google

If you are a tenant, avoid this agents if you want to keep your deposit after your tenancy. My tenancy checkout was managed by J D who is not acting in good will from our perspective. The checkout vs inventory reports was hilarious, in the inventory only general and no close up photos were taken while in the checkout report they photos were 30cm away from the object to give the impresion that minimal wear is damage. Originally we were offered the use of a platform call depositary were the landlord ask the deductions and tenants give the opportunity to accept or contraoffer. The landlord were asking to deduct from the deposit the redecoration of the flat, we provided evidences that we are not liable for this as the paint work in the flat was poor when we moved in and we did not make it any worse. After a couple of interactions we received the notification from the depositary app that the landlord had agreed our contraoffer and that the refund will be processed. After a couple of days I noted that the status had changed again and the agent had archived our case in the app without any refund to be sent!! I called J D a number of times over the phone with no response! I managed to get a response by email suggesting me to use the TDS dispute. I asked how is it possible that he didn't refund the deposit straightway after the landlord accepted my contraoffer and allowed two days for the landlord to change his mind. Also after this, instead of keeping the checkout in the depositary app, he archived the case here without reason as noted above! My surprise didn't end here, today I have received an email, asking for an additional £300 for items noted in the checkout that were not requested as deductions originally in the depositary app and the landlord had noted that he was OK with it in previous correspondence! As we have enough evidences we are confident that we should be receiving it back via TDS dispute, but it is a nightmare for a working family with a 14months baby, we needed the deposit back soon we are still waiting since 27/02. We did not deserve this as we always acted in good will with landlord and agents.

M · 15 May 2022

★★★★★ 5/5

Google

I have had to view many apartments since I moved to Worthing area for work. None of the letting companies/agents has matched the reception, care, and timing I got from Leaders. Their agent that took us to viewing the apartment was very helpful and friendly. Then, the Referencing and feedback was top notch. Then, the reception when i went for the keys was relaxing.

Adeteju · 14 October 2023

★★★★★ 5/5

Google

My tenancy was not without issue, which is putting things mildly, but even after I left the property, Jo Stakim from the Property Management team went above and beyond to help with issues. Had I been assigned her as my PM, I may have never left the property as she was lovely to deal, efficient, professional and friendly. Many thanks Jo, much appreciated.

Lucy · 23 October 2023

★★★★★ 5/5

Google

Outstanding service throughout, especially when things out of their control delayed progress. Andre was quick to reply to any email, question or request which gave such peace of mind! Thank you guys

Ben · 11 March 2022

★★★★★ 5/5

Google

Rebecca Jones at Leaders has been our point of contact at Leaders, looking after our property for some time now. She is always really helpful, and responds quickly to any queries/actions for the property that we may have, which is essential in maintaining an effective relationship between us as the landlord and our tenant. I would highly recommend her!

Joanna · 2 June 2025

★★★★★ 5/5

Google

Jade is a bloody legend, smooth tenancy agreement super knowledgeable, everything sorted in the blink of an eye

Josef · 22 July 2023

★★★★★ 5/5

Google

Really helpful and competent staff, particularly Jade. We thoroughly recommend leaders 5 out if 5.

Peter · 7 October 2023

★★★★★ 5/5

Google

This is my second time using Leaders Worthing. Both times they found a tenant within 24 hours of marketing the property. Communication was good throughout the process. I really couldn’t fault them. Thanks to Susie and all the team.

Philip · 12 August 2020

★★★★★ 5/5

Google

Excellent service and friendly staff, Leaders were absolutely fantastic throughout the process, from viewings to moving in. Special thanks to Thomas and Chelsea always answering the phone, returning my calls, responding to emails immediately.

Румен · 22 September 2021

★★★★★ 5/5

Google

We have just sold our house through Leaders Worthing and cannot speak highly enough of the whole team who helped us through the process. In particular we would like to thank Molly Wilbrey for always being at the end of the telephone to answer any queries we had and ensuring a smooth transaction from start to finish. She was always friendly, helpful, happy and very professional. A first rate service, thank you!

Jane · 14 April 2020

★★★★★ 5/5

Google

Very nice and helpful Jade made our move easy and smooth

Vicki · 16 December 2023

★★★★★ 5/5

Google

Neil and his team at Worthing Leaders did a very professional job for me. They were always extremely helpful and responsive to my requests. I would have no hesitation in recommending them. Tina, West Sussex.

Christine · 8 May 2021