Trusted Agent profile · Worthing

Cubitt & West West Worthing reviews

4.6

★★★★★ Excellent

196 reviews across 2 platforms

Unit 1 Brooklyn Chambers, 11 Goring Road, Goring-by-Sea, Worthing, BN12 4AP, BN12 4AP

Cubitt & West's office in Worthing, at Unit 1 Brooklyn Chambers, is rated 4.6 out of 5 across 196 reviews on two platforms, including 83 Google reviews rated 4.4.

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4.4 / 5

83

Reviews on Google

This office

Trustpilot logo

113

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

I’ve recently viewed a property through Cubbit and West and I was extremely impressed with Luke Blows from the Goring branch - he was extremely professional, informative and easily approachable to all my queries, couldn’t fault his service at all- thank you again Luke

Brandon · 1 November 2025

Agent replied · 22 November 2025

Good morning, Thank you so much for your kind words. We’re delighted to hear that your experience with Luke from our Goring branch was such a positive one. We’ll be sure to pass your comments on to him and the team. Thanks again for taking the time to share your experience. Cubitt & West - Worthing

5/5

Google

I had the pleasure of dealing with Luke at Cubitt & West and I must say, he went above and beyond every when I got in touch. He was polite, friendly and very helpful, organising appointments and meetings that really helped explain and clarify things as a first time buyer. He kept in touch with updates and was quick to reply to my messages and was just generally great to have as a point of contact. The rest of the Goring team were very responsive to my emails and always had time if I called through, and even though I ended up purchasing elsewhere, they were all genuinely pleased and excited for me. A great team and couldn't recommend them enough!

Daniel · 25 July 2024

Agent replied · 23 October 2024

Good Afternoon Daniel, Thank you for taking the time to leave such a detailed review. Our standard of service is really important to us, and we pride ourselves on helping our customers. We're honoured to hear that you would recommend our services to others. Best wishes, Cubitt & West Worthing Estate Agents

5/5

Google

I would like to thank James, Tony, Luke, Rudy, Lisa and Sarah for their extremely professional and efficient service when selling my property.

Caroline · 10 December 2024

Agent replied · 9 December 2024

Afternoon Caroline, Thank you for your 5-star review! We're glad to hear that James, Tony, Luke, Rudy, Lisa, and Sarah provided you with such professional and efficient service during the sale of your property. It's wonderful to know we could assist you so well. Best wishes, Cubitt & West

5/5

Google

The team at Cubitt and West, West Worthing, were very professional and guided us through the rollercoaster of selling and buying. Working in a challenging market James provided a calm and reassuring presence during the ups and downs of the process. Tony, Luke, Rudy, Lisa and Sarah all played a part in the successful conclusion. Last week we successfully downsized and are now looking forward to the next chapter in our lives.

James · 10 November 2024

Agent replied · 23 November 2024

Hello James, Thank you for taking the time to leave such a detailed review. We're delighted to hear that our team made your selling and buying experience a positive one. It's wonderful to know that James, Tony, Luke, Rudy, Lisa, and Sarah could provide the support and reassurance you needed throughout the process. We wish you all the best in your new home and the exciting next chapter of your life. Best regards, Cubitt & West Worthing Estate Agents

5/5

Trustpilot

Great service

Our sale was very long winded but both Julie and James kept me informed of progress throughout. They were professional and helpful at all times.

Jenny · 3 November 2025

5/5

Trustpilot

Excellent

Ava, Ruby and Ciaran were so helpful and kind. They helped me every step of the way to get my dream home. I am so grateful.

Awa · 21 October 2025

5/5

Google

Tony helped us find the home of our dreams. He was so patient and understanding of our needs. His selection of properties was impressive, and that allowed us to find the perfect home. He was so helpful along the way, and the whole process was a delight. We can't thank him enough.

MM · 11 May 2025

Agent replied · 22 June 2025

Good afternoon, We greatly appreciate your positive feedback and are thrilled to hear that Tony helped you find your dream home. Thank you for sharing your experience with us. Kind regards, Cubitt & West

4/5

Trustpilot

We’ve been dealing with Katie Sheridan…

We’ve been dealing with Katie Sheridan now for a few years - as she has managed our property let - it can be a tricky job balancing the needs of both tenants and owners - in our experience Katie has managed this effortlessly - unlike some who we have used in the past in a different part of the country - Personal relationships and trust are important characteristics when deciding which agency to use - and so far we have made the right choice

Robin · 20 June 2025

5/5

Trustpilot

Really enjoyed the services from mark…

Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.

Gangadevi · 17 November 2025

5/5

Trustpilot

"Excellent experience with Cubitt &…

"Excellent experience with Cubitt & West! Their lettings team especially Emily Jones and Becky Darby provided top-notch service, from finding the perfect property to seamless communication throughout the tenancy. Professional, friendly, and efficient - highly recommend!"

Nisha · 20 April 2025

1/5

Google

I bought a property through cubitt and west last year. It is safe to say moving forward if I wanted to move I would not consider using this branch again. Mel’s customer service was horrendous to say the least. Every time I spoke to her she was extremely patronising and acted as if I was asking her to move mountains, when I was enquiring about simple things throughout this very stressful process. This was my first purchase which was supposed to be an exciting process, Mel made it impossible to enjoy any part of this. I dreaded having to call the office as I knew I was going to met with a bad attitude and lack of information. I can not explain how unwelcome I felt and how disappointed I was with the process. Even from the very first call when she was questioning my age and whether I actually had a deposit, it was a disgrace. I saw that Mel had a number of awards in the window and quite frankly if the level of service I received is her standard, then I’m baffled on how she managed that.

Torie · 24 October 2022

5/5

Google

Highly recommend using Cubitt & West Worthing for purchasing your new home. Dealt with David, Sayde and Kevin who from day one have made a pleasant experience buying our home. Originally Sayde secured our offer which we were ecstatic about and appreciated his work to do this. Shortly after David was in constant contact with updates on how the sale was going and kept communication with the vendor. They were always easy to contact and called back more or less right away. I highly recommend using these guys to help you purchase your new home 100%. Big thanks again to DAVID, SAYDE AND KEVIN

Daniel · 24 October 2022

5/5

Google

I have called this agency as I was looking to buy a property, and what can I say? They are amazing. Sayde has been fantastic with us, trying to help us as much as he could. He has been friendly and gave us a lot of explanation and important advices. He managed to find us a property within one week. He also helped me to get all the financial advices through Richard, a brilliant mortgage broker that works in cooperation with the agency. I would like to recommend also David and Kevin from the Worthing branch. They have all been great and always available to help us and promptly update us. Good job!!

Gioacchino · 24 October 2022

5/5

Trustpilot

Our experience with Cubitt and West…

Our experience with Cubitt and West Crawley branch had been amazing. Nicole Holland the office manager had been very welcoming and patient since the beginning. The team had indeed been very prompt and professional in handling even the smallest of things that did ease the transfer. We had a very good journey with Cubitt and West throughout the process and would definitely recommend them. Hood luck and cheers !!!

HARPAL · 15 September 2025

5/5

Google

I bought a house through Cubitt & West Worthing and could not be happier with their service. James, Tony, Luke, Rudy, Lisa & Sarah in no particular order were super helpful throughout the process. From pointing out the property to facilitating access during the acquisition etc, everyone was always very friendly, approachable and helpful. Thanks again to the whole team!

Alexander · 10 December 2024

Agent replied · 27 December 2024

Hello Alexander, Thank you so much for your lovely review! We're thrilled to hear that James, Tony, Luke, Rudy, Lisa, and Sarah were able to assist you so effectively throughout your home-buying journey. It's wonderful to know that you found our team friendly and approachable. We truly appreciate your kind words and are delighted to have been a part of helping you find the right home for you. Best wishes, Cubitt & West

5/5

Trustpilot

Knowledge and advice of local markets

easy access to local office,pompt replies .Wide range of knowledge in the housing market and advice .

Ron · 10 October 2026

5/5

Trustpilot

Very happy with the service!

Thomas Goodchild is very quick at responding to requests and issues. Always contactable and helpful.

Jamal · 16 September 2025

5/5

Google

Was recently looking to purchase my first property which was quite a daunting experience and wasn’t fully aware of what to do but the help of Luke blows made it a really comfortable and easy process and he always went the extra mile to make sure it was a smooth process- thank you again luke.

George · 10 November 2024

Agent replied · 11 November 2024

Hello George, Thank you for your kind review - we will pass this on to the team! Our standard of service is really important to us, and we pride ourselves on helping our customers. All the best, Cubitt & West

5/5

Google

I've had a fantastic time working with Alice on a recent purchase. Would recommend her specifically for the buying process at this location.

James · 8 November 2025

Agent replied · 22 November 2025

Good afternoon, We are glad to hear about your experience with Alice during your purchase journey. Thank you for recommending her, we will pass on your feedback. Warm wishes Cubitt & West - Worthing

5/5

Trustpilot

Cannot fault the entire team of John

Cannot fault the entire team of John, Sarah, Lisa, Donna and Garry. We put our lovely Woodingdean property with them and then the very first (and only) viewer made a full asking price offer and the deal was concluded speedily. Really good service, good communication and also very nice people to deal with. Happy customer

Simon · 21 October 2024

Agent replied · 22 October 2024

Hello Simon,Thank you so much for your lovely review! We're glad to hear that John, Sarah, Lisa, Donna, and Garry provided you with such excellent service and communication. It's fantastic that your Woodingdean property sold so quickly and smoothly.Best wishes, Cubitt & West

1/5

Trustpilot

Toooooo slow

Toooooo slow and service not good enough for amount of percentage we paying bad communication

Super · 12 September 2026

5/5

Google

As someone who is looking to return to steady work and the property ladder, I have nothing but support from the agent I am in touch with from the Worthing branch. Luke makes regular contact, is proactive, friendly, knowledgeable, and keen … More

Rosie · 15 March 2025

Agent replied · 9 April 2025

Hi Rosie, Thank you for taking the time to leave such a detailed review. We're delighted to hear about your positive experience with Luke. His proactive and friendly approach is indeed invaluable in helping families move forward, and we're happy that you're reassured by his can-do attitude. We look forward to continuing to support you on your journey back onto the property ladder. Best wishes, Cubitt & West Worthing Estate Agents

5/5

Google

I have just completed buying a property from Cubitt and west and from day 1 they have been brilliant especially Lisa keeping me up to date with everything.I would recommend these guys 100% .PositiveProfessionalism

Susan · 24 October 2022

Agent replied · 23 October 2024

Hello Thank you for taking the time to leave a review. Many Thanks, Cubitt & West

5/5

Trustpilot

Exemplary service from Julie

From the beginning to the end of the process, the service that Julie provided to me was exemplary. I was kept abreast of all the information, and she was always available for a quick chat when things got a bit tricky. I would recommend this service always. Thanks for all your help!

Jordan · 29 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviews
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