Cubitt & West West Worthing reviews

★★★★★ 5/5

Trustpilot

Ruby Munday from the Brighton office…

Ruby Munday from the Brighton office made our experience finding, securing and moving into our property an extremely easy and pleasurable journey. A huge thank you to you Ruby.

Paul · 18 March 2026

★★★★★ 5/5

Trustpilot

We really had a great experience as…

We really had a great experience as communication all through the process was fantastic. They were always readily available to answer all our questions when they arose.

GloriaBakala · 27 February 2026

★★★★★ 5/5

Google

In our current house purchase, Messrs Cubitt and West have been our estate agents. We would like them to know how impressed we are with their service, their promptness in communication and their bright and cheerful manner. We have been extremely satisfied with the results they have obtained and the advice given to us. In particular, we would mention James Sinnott, the manager, and his team comprising Tony, Sarah, Luke, Lisa and Oliver and each one of these has in turn been most helpful towards us. All in all, we would recommend them most highly as a firm of estate agents.

Denise · 27 March 2024

★★★★★ 1/5

Google

It was stressful experience. Your information will be shared between mortgage advisor and eatate agent, and then the deal will be withdrawn in order to bring the price of the property up to a maximum they aware you can afford. Then they will “forget” to inform you that your sales progressor is off sick for three months and there is nobody else dealing with your purchase. Also when the sales progressor will come back, they will start stress you out will all papers to be ready yesterday. And if your mortgage offer just expired while being in the deal, then will request your new one to be ready now. And while them being aware that your mortgage is with bank and waiting for confirmation, they will sneakely put property back on the market without informing you about it. Once you randomly find this out, they will “reassure” you that there are no viewings booked for this property. And your purchase might take 7 months to be completed. If I could give them 0 star, I would, but sadly there is no such an option.

Marina · 25 October 2019

★★★★★ 5/5

Trustpilot

They always explain everything clearly

They always explain everything clearly, highlight the key points, and do everything very quickly. Thank you.

Anastasiya · 12 March 2026

★★★★★ 4/5

Google

Mel was always working and got a lot of viewings for my flat. Lisa took over from Sarah and both worked equally hard to get the deal through.

Jeremy · 25 October 2019

★★★★★ 5/5

Google

We (family), used the West Worthing branch of Cubitt & West for the sale of our late mother’s house. From the initial valuation for probate purposes up to the house sale being completed, we found working with them a seamless and stress free experience. They recommended using the Modern method of auction as the success rate for completing the sale is so high, compared to the traditional way of selling where sales regularly fall through prior to exchange. Although this selling method is not for everyone, it was ideal for what we wanted to achieve, as the buyer has to put down a non refundable deposit once their offer is accepted, which also covered our estate agent fees. We were very impressed with the marketing of the house by Cubitt & West and the fact they organised and attended all the viewings for us as we were not local to the area. We were kept updated after each viewing took place and provided with feedback from the prospective buyers, this was done via email, telephone call and the use of an online Dashboard set up for us by the branch. We thoroughly recommend the services of Kevin and the rest of the team at the West Worthing branch of Cubitt & West, who we all found to be friendly, helpful and very efficient.

Paul · 24 October 2023

★★★★★ 5/5

Google

The selection of properties is close to my liking, as for their recommendations through the email service is very close to what I am looking for, in other words the staff is quite perceptive to clients’ needs. Friendly, flexible and very helpful staff. One doesn’t feel under pressure while viewing property and the staff makes every effort to feel at ease. Although this review is for viewing service and I am pretty sure they will get me the same service if buying a property. I feel I should give credit for the very good customer-focus service to individual staff in particular Ms Kate Hart and Mr John Dale.

Aladin2591 · 24 October 2023

★★★★★ 5/5

Google

Tony Dicker at Cubitt and West gave me great advice about selling my flat. He was really professional and knowledgeable about the local housing market and I can't thank him enough for the service he provided.

Deborah · 26 April 2024

★★★★★ 5/5

Google

I've just brought a flat from cubit and West and the service has been amazing, we would like to especially say a big thankyou to alfie walton who shown us around and then help us all the way though the sale and even with help after we purchased the flat along with john dale we would definitely recommend this estate agents to either sale or buy from thanks to all the team from becky and Marc

Becky · 24 October 2023

★★★★★ 5/5

Trustpilot

Jo was possibly the nicest estate agent

Jo was possibly the nicest, honest estate agent I have worked with.. Jo was realistic and honest with the evaluation and keep contact with us throughout the process.

Sonia · 20 August 2025

★★★★★ 5/5

Trustpilot

Professional & Empathic

From the beginning Emily Jones provided outstanding service to the end where Rachel-Grace Laker provided equally outstanding service.

Mrs · 21 November 2025

★★★★★ 5/5

Google

I have had a wonderful experience dealing with Mr Tony Dicker. He is always professional honest and very reliable. I cannot fault his service and I would recommend him very highly.

Olivia · 27 March 2024

★★★★★ 5/5

Google

Nothing but praise for James, he helped us through the sales process from start to finish. His communication was first class especially at the end when waiting for solicitors to get there act in order!! We are not moving anymore but if we did we would go to James.

Andy · 24 October 2022

★★★★★ 5/5

Trustpilot

Huge Thanks

I feel compelled to write this review after having such a fabulous interaction with Thomas Goodchild.

Naomi · 17 November 2025

★★★★★ 5/5

Google

Thanks for all your help over the last few months Luke Blows! We were really happy with the service that you gave us! :)

James · 26 May 2024

★★★★★ 5/5

Google

Whilst they didn't get the sale I'd recognise Tony and James as true professionals within the industry. Recommended .....

Paul · 12 August 2024

★★★★★ 5/5

Trustpilot

Very good experience

Sam · 17 February 2026

★★★★★ 5/5

Google

Rudy Heaseman - Very professional, knowledgeable about area, intuitive, polite, helpful and has a passion on what he does

Claire · 25 July 2024

★★★★★ 5/5

Trustpilot

Friendly

Friendly, helpful and really seemed knowledgeable of the local market

Ana · 19 November 2025

★★★★★ 5/5

Google

We have just sold our home through the west Worthing Cubitt and West office. I must say we were so very impressed with the service we have been given. Kevin the manager is very impressive, but a special mention goes to Sayde, he managed to get us over our asking price and was always there is we needed anything, the sale only took 11 weeks from sale agreed to completion. Thank you so much.

Ross · 24 October 2022

★★★★★ 5/5

Google

We found John to be a very understanding genuine and helpful guy. He guided us though the sale of our house getting an amazing price, thank you so much

David · 24 October 2023

★★★★★ 5/5

Google

I haven’t found a property yet, however the whole team at cubitt and west have been brilliant at assisting me with my and my partners search. They have shown me multiple properties, and notified me when new properties come to market that I would be suitable for me. Overall just a delightful experience dealing with the team in Worthing.

Lea-rose · 24 October 2023

★★★★★ 1/5

Google

Im a tenant for ANOTHER lettings and these people were given my mobile number and just keep harrasing me daily to set up viewings because the landlord is selling with them. This landlord is getting us to move out due to selling and thats all good. We were given enough notice to seek another place but this company phones me like 3 times within an hour to book viewings for people coming to buy, we move out in a month and the landlord refused us to leave earlier which caused us to miss out on an apartment which would have been perfect great not willing to do us a favour why should we do him one, considering his decision has cost me a months pay. They told me when i said im im too busy to have viewings over the next two weeks due to having to pack up that "it wasnt good enough" and they need to book viewings sooner. Its not my job to ensure your allowed to visit the place we pay for privacy and comfort. I also dont owe the landlord jack. Learn to be much more polite and meaningful to potential customers. Will never deal with this agency personally.

Sam · 24 October 2020