Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIm a tenant for ANOTHER lettings and these people were given my mobile number and just keep harrasing me daily to set up viewings because the landlord is selling with them.
This landlord is getting us to move out due to selling and thats all good.
We were given enough notice to seek another place but this company phones me like 3 times within an hour to book viewings for people coming to buy, we move out in a month and the landlord refused us to leave earlier which caused us to miss out on an apartment which would have been perfect great not willing to do us a favour why should we do him one, considering his decision has cost me a months pay.
They told me when i said im im too busy to have viewings over the next two weeks due to having to pack up that "it wasnt good enough" and they need to book viewings sooner.
Its not my job to ensure your allowed to visit the place we pay for privacy and comfort.
I also dont owe the landlord jack.
Learn to be much more polite and meaningful to potential customers.
Will never deal with this agency personally.
Sam · 24 October 2020
★★★★★ 5/5
TrustpilotExcellent company with excellent…
Excellent company with excellent service
Pegasusdr · 1 November 2025
★★★★★ 1/5
GoogleWe bought a property through cubit & west goring agents, offered in August did not complete till end of the eprember, the entire time we wer under the impression that the flat above was a rental with a single occupant, being a share of freehold this sold us the flat as we would have control if they wer noise issues (my partner has epilepsy) imagine our surprise when we move in (to a gas leak also) that it's a young couple living up there who bought the flat in July before we had even made an offer. Through our entire purchase we had the wrong information and would not have bought the property if we had known it had a young couple as owners so flat is back on the market (thanks for wasting our time and a whole lot of money)
Laura · 25 October 2018
★★★★★ 5/5
GoogleMy flat has just sold and I would like to thank all the team for their total support.
Antony · 24 October 2023
Agent replied · 23 October 2024
Hi Antony,
Thank you for leaving a review!
Best wishes,
Cubitt & West.
★★★★★ 1/5
GoogleNot impressed to have received a letter from the estate agents today - we have chosen to sell via a very well known online agents and cubits letter is a silly story about how the house was over valued and no one will look round - thankfully after 24 hours on the market we got a close to asking price offer. Their letter has made us realise we made the right choice by going online.
C · 25 October 2018
★★★★★ 5/5
GoogleMelanie at Cubitt & West was exceptional in her quest to help us find a property in the Worthing area. She is as tenacious as a terrier and I doubt anyone will find a more pro-active agent anywhere!
Elaine · 24 October 2020
Agent replied · 23 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 5/5
GoogleI had never purchased a property before this one and was a bit nervous about it. The team in the office put me at ease and really helped me make it stress free. I am very happy with my new home.
Simon · 25 October 2019
Agent replied · 23 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 5/5
GoogleHave to say from start to finish, me and my wife have had the best experience selling our property. From dealing with Kevin, the sales team, Sarah and Lisa on the progression the whole process was great. Would not hesitate to use these guys again.
Lieutenant · 24 October 2023
★★★★★ 5/5
GoogleVery positive from my first meeting with Ryan until the property rental was up and running and the management went to head office. He was always polite, helpful and enthusiastic and carried out the tasks he had promised to do efficiently and on time.
David · 26 October 2015
Agent replied · 23 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleVery good experience with Cubitt and West during a difficult time. Communication was excellent, was kept in the loop at all times! Very professional and thorough and would have no hesitation in recommending to anyone.PositiveResponsiveness, Professionalism
L · 24 October 2020
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 1/5
GoogleAgreed payment for my daughter to deliver 2000 leaflets. Delivered leaflets got given all sorts of stories as to why i hadn't received payment, three months later get paid not the full amount.Do Not Deliver Leaflets For These People. 😡 …
Faye · 26 October 2015
Agent replied · 23 October 2024
As you are aware, the role was not offered to your daughter but to another family member who was paid in full. If you remain unsure, you are welcome to contact our area office or payroll department again who will be happy to clarify the position
★★★★★ 5/5
GoogleThe team at Cubitt and West, West Worthing have gone out of their way to help find us the right property. Sayde in particular has been conscientious, considered and engaging at every step. Keep up the good work Sayde, David and Kevin.
Kim · 24 October 2022
★★★★★ 5/5
GoogleVery impressed with the service from the west Worthing branch. Would definitely recommend and go back to them in the future.
Joseph · 24 October 2020
Agent replied · 23 October 2024
Hello Joseph, Thank you for leaving us your feedback. Best wishes,
Cubitt & West
★★★★★ 1/5
GoogleDealt with this estate agents many times throughout our house busying process, and they were absolutely awful on nearly every experience. Rude pushy unprofessional staff…best avoided!
Sean · 24 October 2023
★★★★★ 5/5
GoogleI was very happy with how the team went above and beyond to help push through our purchase.
Khaleel · 24 October 2020
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleSayde has made the process of selling effortless, he is knowledgable, enthusiastic and great with clients. The team at West Worthing have communicated brilliantly, they have guided and assisted us through the whole process.
Mimi · 24 October 2022
★★★★★ 1/5
GoogleTerrible, unhelpful, rude and untruthful
Laura · 24 October 2021
Agent replied · 23 October 2024
Dear Laura
We are sorry if you have been dissatisfied with the service that you have received.
Unfortunately, we have been unable to identify you on our records based on the information that you have provided and we are therefore unable to investigate your review.
We would kindly request that you contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk so that we may discuss the matter in more detail with you.
Kind regards
Cubitt & West
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ for Cameron!
⭐⭐⭐⭐⭐
Lauren · 11 August 2026
Agent replied · 22 September 2026
We are incredibly grateful for your wonderful feedback regarding Cameron at Cubitt & West Haywards Heath. It is truly rewarding to hear about your positive experience and the exceptional support you received throughout the challenging process of selling your property. We understand the difficulties that can arise with multiple failed sales, and we are so pleased that our team's dedication and persistence made such a significant difference. Knowing that we were able to help you reach this important milestone means a great deal to us. We are proud of the commitment demonstrated and appreciate you taking the time to share your journey.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://l1nq.com/pkk6pa2
★★★★★ 5/5
GoogleRating only, no written review.
Andy · 14 April 2026
★★★★★ 1/5
GoogleNot impressed
Wendy · 24 October 2021
★★★★★ 1/5
GoogleRating only, no written review.
Jonathan · 24 October 2021
★★★★★ 1/5
GoogleRating only, no written review.
Jake · 24 October 2021
★★★★★ 5/5
GoogleRating only, no written review.
Andrew · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Cubitt & West
★★★★★ 3/5
GoogleRating only, no written review.
Jenny · 24 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
