Trusted Agent profile · Worcester · Worcestershire
Verified
★★★★★
1,144 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
788
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend Nicol & Co, Worcester branch as we used them to sell my Dads house this Nov 2019. Leanne Fletcher has always been keen to be on top of all the issues making sure the process was as quick as it could have been. Many thanks from Tracey & Pete
5/5
GoogleThe team at Nicol and Co have been very helpful and accommodating in my search for a property to buy. Lara in the office has been very patient with organising viewings during this difficult time. The staff have been professional at all times and taking care to follow safety guidelines due to Covid-19.
5/5
The Trusted AgentSolid advise
We recently had Dominique come to our house for a appraisal. She was professional in her approach and spent time giving valuable advice which was gratefully received.
Dear Andrew, Thank you for taking the time to write the review. Hope we can be of service to you. Best wishes Matt
5/5
GoogleBoth Leanne and Gemma could not have been more helpful. As first time buyers they were brilliant at explaining the process and guiding us through what needed to be done. I could not recommend them anymore for buying in the Worcester area. Thank you and the rest of your team at the Worcester branch.
5/5
GoogleI have just put our property on the market with Nicol and Co. Having dealt with estate agents in the past, i have to say how impressed i was with the professional approach of Zoe Davies, in her help to place our property on the market. Obviously a great asset to Nicol and co.
5/5
GoogleI can highly recommend Nicol & Co Estate Agents; they were always helpful and responsive nothing was ever too much trouble. A particular mention the wonderful lady 'Odette' who was always so very helpful and responsive with my queries and questions (of which there were many) ….PositiveResponsiveness, Quality, Professionalism
5/5
FacebookKaren at Nichol & Co has been really helpful to us, especially as we are not from the Worcester area. She arranged viewings, and second viewings, of bungalows for us, and was always most helpful. Would recommend that if you are property hunting you speak to Karen. She will help you.
5/5
GoogleGreat service from all especially Leanne Fletcher
5/5
GoogleGreat service & communication throughout and prompt to reply to any queries we had.
Hi Matthew, thank you so much for leaving us a 5* review. We are so pleased that you are happy with the service you received from Nicol & Co and hope we can be of assistance again in the future
5/5
GoogleNicol & Co have just completed our house sale and they were fantastic throughout. They were highly professional and communicated to us at all times - despite selling the house during Covid. The staff worked tirelessly to ensure a prompt sale. We would recommend them to anyone selling property in Worcester.
5/5
GoogleFirst Class Estate Agency. Dominique Thompson handled the marketing of the property and Leanne Fletcher worked the sales process to a successful completion. Very impressed with the service provided - it was professional, helpful and they kept me informed throughout each step. I am more than happy to recommend this firm to other sellers.
5/5
FacebookI highly recommend Nicol & Co having dealt with a few estate agents recently whilst looking for a new home I felt the experience Karen Smith provided was second to none! Great communication, she always came back to me when she said and she really made me feel she cared!
5/5
The Trusted AgentOn the ball. Always keeping you updated week by week.
My wife and I purchased a house through Nicol & co. I must say what a grand job they all do. Starting from Paul who showed us around the property initially all the way upto John who guided us from the very beginning of the process. Not forgetting the rest of the team. Well done .
5/5
The Trusted AgentAmazing sales progression
Just wanted to thank Nicol & Co for fantastic service, selling our property days after the brochure was finalised. Particular thanks to their sales progressor Leanne Fletcher who kept on top of our sale and onward purchase (and everyone else’s!!) to ensure our buyers were happy and to meet our requested completion dates. Highly recommend!
5/5
GoogleThe entire team are friendly, always happy to help and keep you informed throughout the buying process. We were notified every time there was an update and it was always in a timely manner. Without doubt the best estate agent service we've dealt with.PositiveResponsiveness, Quality, Professionalism
5/5
FacebookNicol and co have been fantastic throughout my purchase . The staff have all been very helpful , namely Coral who kept us updated throughout and phoned every time that she said she would and also answered all questions we had in a timely and professional manner.
4/5
GoogleI sold my house through Nicol and Co and they did a pretty good job. Sold within a day of being on the market and the whole process completed within nine weeks! Leanne in particular was good at keeping me informed throughout the sales process.PositiveProfessionalism
5/5
GoogleBought house via Nicol and Co - first offer in September and completed in January. Leanne Fletcher (sales progressor) did a great job of keeping things moving and making sure I was kept up to date as things moved along. It was helpful to have someone else doing the chasing!
5/5
GoogleLeanne FLETCHER from the Worcester branch was amazing, she kept me updated and answered my queries expeditiously throughout the process, ensuring that everything ran as smoothly as possibly within her constraints. I cannot fault the service. Thank you . Another excellent faultless service from Leanne Fletcher
5/5
GoogleI've jusr rented a property through Nicol & Co and was surprised how quick and easy the whole process was. Yuri who was the man dealing with it was very professional and very helpful and I wouldn't hesitate to recommend them to anyone. Excellent servicePositiveProfessionalism
5/5
The Trusted AgentGreat service! proactive and kept me updated on developments at all stages..
I have no hesitation in recommending Nicol & Co to anyone wishing to buy or sell property in Worcestershire. Michael, Hong Kong
Hi Michael, We really appreciate you taking the time to post a review and thanks for the recommendations. Best wishes,
5/5
GoogleThe service I got from Nicol & Co was first class; very helpful and Olivia in particular could not have been more lovely and really helped me to find exactly what I was looking for in a property. I would highly recommend their service and 5 stars is absolutely deserved.
1/5
FacebookPlaced a sign illegally on public land blocking the view of traffic on a busy main road. When asked politely on Monday morning to move it they hadn’t bothered by 5pm on Tuesday. Had been thinking of using them myself though won’t bother now
1/5
FacebookPlaced a sign illegally on public land blocking the view of traffic on a busy main road. When asked politely on Monday morning to move it they hadn’t bothered by 5pm on Tuesday. Had been thinking of using them myself though won’t bother now
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.
