Trusted Agent profile · Worcester · Worcestershire
Verified
★★★★★
1,144 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
788
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
The Trusted AgentProfessional and friendly
These guys are great! I have dealt with them for about 2 years and they are always professional but with a friendly approach. There's always someone on the end of the phone or email if I need them.
Morning Matt, Thank you for taking the time to write a review for Jo and the team. Look forward to many more years working together!! Best wishes Matt N
5/5
GoogleThank you to Leanne and all the team in Worcester for assisting us in achieving our sale.
5/5
GoogleExcellent service in handling a difficult situation. Leanne is a great asset and i suggest purchasers ask for her.
5/5
GoogleTom Tomlins at Nicol & Co Worcester has been incredibly helpful and professional. Thanks Tom
5/5
GooglePatient and understanding as well as a professional service . Special mention to Alice Leanne and Jo . Many thanks.
4/5
GoogleLara at Nicol &Co has been excellent from day one of initial contact, viewings, feed back and follow up. As an experienced buyer all I want is to be kept up-to-date of progress whether good or bad. I have enjoyed dealing with Lara so far as her approach and nature personality have been a pleasure to deal with.PositiveResponsiveness, Quality
5/5
The Trusted AgentOutstanding customer service
Nicol & Co has been amazing. The customer service and communication throughout the whole process has been outstanding. The staff team goes above and beyond in terms of the support for their client. I couldn't be happier with the choice of my estate agent and I will definitely be recommending Nicol &Co to family and friends and if I ever move again I will be using Nicol & Co.
5/5
GoogleDuring what can only be described as a very very stressfull time to be a new build house developer, the team at Nicol & Co have been instrumental to keeping our sales on track and negotiations positive. Huge thanks has to be mentioned to Georgina McGorrigan who has been pivotal to the whole process and has been a pleasure to work alongside.
5/5
GoogleNicol and Co provided a great service whilst we were selling a house through them. The marketing and communication was spot and viewings were really well presented by the agent. My primary contact was Leanne who was excellent throughout the whole process ensuring I was kept fully up to speed with the developments of the sale. I would definitely recommend and use Nicil and Co again
5/5
FacebookYour page is at risk of being permanently deleted. We have receivedreport from a business that your site is in violationimage copyright.See the detailed report here: https://www.facebook.com/story.php/...Thank,Report ID: 6ed73dbc-5a5d-4f85-9bfd-59c28e357975
5/5
GoogleYuri at Nicol & Co, is certainly an asset to the company, he has been so helpful throughout our entire process and has really looked after us. I would certainly recommend Nicol & Co as they have been extremely professional and swift with all transactions and information required. Very happy indeed with the service that we have recieved.PositiveResponsiveness, Professionalism
5/5
GoogleYuri worked hard for me to get the letting on a beautiful apartment. He was excellent, all round, so helpful, responsive, prompt and genuinely looked after my application. A pleasure to deal with and I can only assume his colleague are the same. The best estate agent I’ve dealt with... and I’ve dealt with manyPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEffective, efficient and friendly!
Hi Karl, thank you for your amazing 5* review! The team at Worcester are always happy to help.
5/5
GoogleVery friendly and quick professional service. Special thanks to Leanne Fletcher for her dedication.
5/5
The Trusted AgentGreat service, friendly knowledgable staff made move less stressful
The business is located within the areas bought and sold. The knowledge of the local market is second to none. They conducted the viewings and arranged open days. I have no hesitation in recommending them!
Hi Andrew, We really appreciate you taking the time to write a review, it's great to hear that we helped to make your move less stressful and thanks for the recommendation. Best wishes,
5/5
GoogleExcellent service extremely helpful
Hi Alison, thank you for your fantastic 5* review for our Worcester team!
5/5
GoogleAll staff were extremely friendly, caring and professional at everything they did. I would not hesitate to recommend this office wholeheartedly.
Good morning Richard, thank you for leaving the Worcester team a 5* review. We are very pleased to hear you received such good service and we appreciate your recommendation. With many thanks from all the team at Nicol & Co
5/5
The Trusted AgentExcellent service. I can highly recommend Leanne, regular updates whether by phone or email always helpful and pleasant.
5/5
FacebookMatt and his team are awesome. I have and will continue to recommend the services of Nicol and Co.
4/5
The Trusted AgentProfessional, proactive, positive company
We chose Nicol & Co because of Nathans (Jackman-Smith) dedication to our home prior to it going on the market. He was very proactive in finding potential buyers and gave honest and concise feedback. Further credit needs to go to Jo and Tom. We would have awarded 5 stars had we not discovered that another member of the team was not fully knowledgable whilst showing our home.
5/5
GoogleExcellent service, friendly staff, prompt responses, very efficient. I am grateful, thank you. Highly recommend using.
Hi Emma, thank you for your 5* review and your high recommendation. We're really pleased the Worcester office provided an excellent, efficient service as they aim to be the best!
5/5
FacebookWould like to say a HUGE thankyou to Nicol & Co for all their work helping my Fiancè and I getting our perfect first home. I would like to say thankyou so much to Evie, who updated me every step of the way making the sell stress free, your a star. Would definitely recommend Nicol & Co to friends and family.
5/5
GoogleWe went to view a property and a week later in the process of letting. The service has been excellent with Juri and easy. I have moved several times in the last couple of years and this was the easiest by miles. Not to mention the complimentary concierge service. Organising utilities without us having to do a thing. Very happy customer!
5/5
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Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.
