5/5
GoogleWe would highly recommend this agent. Excellent service. We have had more contact as buyers from them than our own agents selling our property. Communication 5star.
Trusted Agent profile · Worcester, Worcestershire
Verified
Nicol & Co Worcester reviews
★★★★★
1,144 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,144 reviews on three platforms, including 788 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
788
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers57 reviews
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Buyers57 reviews
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
Landlords6 reviews
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Tenants8 reviews
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
About Nicol & Co Worcester
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
Awards
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
Google5/5
FacebookVery professional and friendly, sent out regular information to look at.
Agent replied · 30 April 2023
Hi Tim, thank you for the review. We are very pleased that you are happy with the service provided to you
5/5
GoogleIn just over 2 weeks, Juri has found us the perfect letting and dealt with all proceedings in a friendly and professional manner. All that's left for us to do is pick up the keys! We can't thank him and the team at Nicol and Co enough.
5/5
GoogleMy partner and I have just purchased our first property together. Nicol&Co were the estate agent and provided an outstanding service. From Tom Jackson getting us started on our journey and Leanne Fletcher helping us through the process, we couldn’t have been happier. Definitely would recommend! Many thanks!
5/5
FacebookLauren and Ellie from the Malvern office were friendly and helpful, providing prompt responses to numerous queries. Recommend Nicol & Co without hesitation
1/5
GoogleThe house that we rented, on face value, looked amazing. However underlying issues that were not expressed made this house a nightmare to live in. Communication with them was terrible, and when we finally had the chance to chat they were often rude. Do not go with Nicol and Co
5/5
View AgentsJo and Tom have been amazing throughout the whole process of us selling our home. Constantly keeping us up to date with regular phone calls and emails. I can't recommend Nicol and co enough. They have made selling our home easy and stress free. Thanks Jo for all your hard work.
5/5
GoogleMany thanks for to the Nicol & Co team for helping sell my flat. In particular to Dominique in the finding stage and then Leanne for keeping the conveyancing on the rails even when there were resistance/snoozing from the solicitors :-) I wish you many successes in the future!
5/5
GoogleAlexandra Bennett understood my requirements quickly, and was professional and efficient in showing me properties, one of which I am now buying. She has followed up courteously, and has been a pleasure to liaise with. I highly recommend Nicol & Co, based on my experience with Alexandra.
5/5
View AgentsExcellent service
Leanne provided us with excellent service during what was a complicated and drawn out purchase, because of the vendor. She helped us through it each step of the way and provided us with all the answers and assistance we required. I would happily have Leanne deal with our property again.
5/5
GoogleI have been looking very hard for quite a specific property and dealing with Aaran who has been excellent in keeping me up to date with properties and helpful with all of my enquiries... A very conscientious young man and a pleasure to deal with. Thank you.
5/5
GoogleQuicklly found a buyer after lining up numerous vieweings. What amde a different though was the active chasing to completion done by Leanne. This is the first time I have experinced an estate agent who doesn't leave you on your own once they have found a buyer.
5/5
GoogleA supurb service provided from Samantha from the start of the process and until final completion and a follow up to check all was ok making for a very smooth transitional move. Exemplarary service in these difficult times well done.
5/5
FacebookWould like to say a massive thank you to the team at Nicol & co for all they did for us in selling our old home and buying our new. Top class from start to finish really went above and beyond for my family. Many thanks the Jarretts xxx
5/5
GoogleThe service offered by Nicol & Co was exceptional. The staff were friendly, professional and communication was excellent. They seemed really proactive in finding properties to view and doing virtual/video tours based on what i asked for.PositiveResponsiveness, Quality, Professionalism
5/5
FacebookWe can highly recommend Nicol & Co. From start to completion, over the expanse of 13 months, they have been professional, dedicated and communicative. A special mention must go to Zoe & Leanne for being there when needed. Thank you.
5/5
GoogleHenry at Nicol and Co was absolutely brilliant! From the first phone call to arrange the viewing, to keeping me informed of any changes or just little updates through the whole process - completely fantastic! Will definitely be recommending to anyone that is looking to move.
5/5
View AgentsI cannot fault Leanne's constant professionalism in all my dealings with her. She has helped make the process of moving house less stressful with her friendly manner and efficiency. Any questions have been promptly dealt with and I have always felt fully informed of everything along the way.
5/5
View AgentsRhiannon, and all of the staff we had dealings with at NIcol & Co for that matter, was incredibly helpful, enthusiastic, and friendly throughout the process of acquiring our first rented apartment together. We were constantly informed throughout and after the process, and always felt valued as customers.
5/5
View AgentsVery Helpful
Very helpful, clear and concise on all aspect of purchasing and letting and would highly recommend.
Agent replied · 7 November 2016
Hi Dan, Thank you for taking the time to write a review and thanks for the recommendation. Best wishes
5/5
FacebookLara in the Worcester office has been so helpful and really informative. She has kept in touch all the time about different properties and I would highly recommend Nicol and Co. Thank you for everything.
5/5
View AgentsFirst House
Leanne helped me to buy my first home/flat and was extremely helpful. She always rang me back, kept me up to date and answered emails really quickly which i appreciate. Great service and also was lovely getting a moving in hamper. Would definitely recommend and use again.
4/5
GoogleLeanne Fletcher at Nicol & Co. was very helpful through out the house buying process. Unfortunate the chain broke down and after a month of negotiations, we walked away from the sale. Would be happy to use Nicol & Co. in the future.
5/5
GoogleWe found Yuri most helpful and professional in dealing with our recent enquiry for our rental property,he has been very responsive to our questions and made the process clear and straightforward.Many thanks for the great service.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Nicol & Co Worcester
What do sellers say about Nicol & Co Worcester?
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
What do buyers say about Nicol & Co Worcester?
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
What do landlords say about Nicol & Co Worcester?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
What do tenants say about Nicol & Co Worcester?
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Has Nicol & Co won any awards?
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.
