39 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 4/5
View Agents TenantChloe Darcy as Property Manager
Chloe was more than helpful with maintenance issues that we had. She understood the issues we had and tried hurrying things along as much as it was possible from her side. Would definitely want her as our property manager again if we rented a property through Andrew Grant again.
Sara · 14 April 2016
★★★★★ 4/5
View Agents TenantShaky start but.....
......we now receive an excellent service from Chloe. When we moved into our lovely house 7 months ago there were several issues to be resolved which took time & lots of communication by phone or email. We would welcome the opportunity of personally thanking Chloe for her endeavours.
Elaine · 18 October 2015
★★★★★ 5/5
View Agents TenantGreat Service
Natasza helped us quickly resolving the issues and the quality of service has been amazing.
Ram · 4 July 2017
Agent replied · 25 July 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantFriendly and efficient service made moving easy
I have had a really good experience of dealing with Leanne at Andrew Grant Worcester for my recent apartment move and with a few post move queries. I always get very prompt attention and I have found dealing with Leanne really easy as she is always so helpful and pleasant.
Deborah · 20 September 2016
Agent replied · 29 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantCouldn't have asked for better service.
We had an issue at the flat we rent, and Louise was excellent. She listened, communicated quickly and effectively, and helped us sort everything with our landlord much faster than we expected.
C · 12 September 2015
★★★★★ 5/5
View Agents TenantAlways Professional: Leanne Fletcher
I have known Leanne, as a tenant, for 3 years and can't speak highly enough of her. She is the consummate professional, efficient friendly and easy to talk to. Grade A1.
Steve · 30 September 2016
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantVery good service
Always been very pleased with my service all my quires have been dealt with quick amd efficiently
Happy customer
Natasha · 24 March 2017
Agent replied · 6 April 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantQuick Response, Professional, friendly, understanding.
This agent was extremely helpful after a short period of time the agent was able to sort my issue out keeping me fully informed of every step. I found her very polite and extremely professional she also managed to put my mind at ease. Great telephone manner.
Dave · 7 July 2016
★★★★★ 5/5
View Agents TenantLeanne fletcher
Absolutely brilliant service has been given to me by Leanne fletcher.
Annette · 29 September 2016
Agent replied · 6 October 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Property Management.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agents TenantClaire was punctual, professional and had an excellent knowledge of the property
Very courteous approach, fully briefed and asked good questions in regards to our tenancy. Claire also answered my questions clearly and helped with a couple of a queries I had. She’s a credit to the company.
Darren · 8 February 2018
★★★★★ 4/5
View Agents TenantVery friendly and helpful
Deal mainly with Leanne Fletcher who is always helpful, quick, and deals with problems in a very friendly manner both phone and email. Then follows up by keeping us informed of any news.
David · 20 September 2016
★★★★★ 4/5
View Agents TenantTenancy
We are happy with the service received by Leanne Fletcher ..Thank you.
Rui · 20 September 2016
★★★★★ 5/5
View Agents TenantLeanne fletcher
Always very helpful, never had to wait for reply. Brilliant
Kamila · 21 September 2016
★★★★★ 4/5
View Agents TenantAlways responded and tried to sort whatever we needed as soon as possible
Rating only, no written review.
Cindy · 2 August 2017
★★★★★ 4/5
View Agents TenantExtremely helpful and understanding
Rating only, no written review.
Hayley · 5 July 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.