Trusted Agent profile · Worcester

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Andrew Grant Worcester reviews from tenants

★★★★★

39 reviews from tenants · all 488 reviews

Cupola Court, Spetchley Park Estate, Worcester, WR5 1RS

39 reviews of Andrew Grant's Worcester office come from tenants, rated 4.7 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

39 reviews from tenants, from every platform, shown as written. First names only.

4/5

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Tenant

Chloe Darcy as Property Manager

Chloe was more than helpful with maintenance issues that we had. She understood the issues we had and tried hurrying things along as much as it was possible from her side. Would definitely want her as our property manager again if we rented a property through Andrew Grant again.

Sara · 14 April 2016

4/5

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Tenant

Shaky start but.....

......we now receive an excellent service from Chloe. When we moved into our lovely house 7 months ago there were several issues to be resolved which took time & lots of communication by phone or email. We would welcome the opportunity of personally thanking Chloe for her endeavours.

Elaine · 18 October 2015

5/5

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Tenant

Great Service

Natasza helped us quickly resolving the issues and the quality of service has been amazing.

Ram · 4 July 2017

Agent replied · 25 July 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk Many thanks again from all at Andrew Grant Property Management. Kind regards, Andrew Grant Customer Support Team.

5/5

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Tenant

Friendly and efficient service made moving easy

I have had a really good experience of dealing with Leanne at Andrew Grant Worcester for my recent apartment move and with a few post move queries. I always get very prompt attention and I have found dealing with Leanne really easy as she is always so helpful and pleasant.

Deborah · 20 September 2016

Agent replied · 29 November 2016

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk Many thanks again from all at Andrew Grant Property Management. Kind regards, Andrew Grant Customer Support Team.

5/5

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Tenant

Couldn't have asked for better service.

We had an issue at the flat we rent, and Louise was excellent. She listened, communicated quickly and effectively, and helped us sort everything with our landlord much faster than we expected.

C · 12 September 2015

5/5

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Tenant

Always Professional: Leanne Fletcher

I have known Leanne, as a tenant, for 3 years and can't speak highly enough of her. She is the consummate professional, efficient friendly and easy to talk to. Grade A1.

Steve · 30 September 2016

Agent replied · 6 October 2016

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk Many thanks again from all at Andrew Grant Property Management. Kind regards, Andrew Grant Customer Support Team.

5/5

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Tenant

Very good service

Always been very pleased with my service all my quires have been dealt with quick amd efficiently Happy customer

Natasha · 24 March 2017

Agent replied · 6 April 2017

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk Many thanks again from all at Andrew Grant Property Management. Kind regards, Andrew Grant Customer Support Team.

5/5

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Tenant

Quick Response, Professional, friendly, understanding.

This agent was extremely helpful after a short period of time the agent was able to sort my issue out keeping me fully informed of every step. I found her very polite and extremely professional she also managed to put my mind at ease. Great telephone manner.

Dave · 7 July 2016

5/5

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Tenant

Leanne fletcher

Absolutely brilliant service has been given to me by Leanne fletcher.

Annette · 29 September 2016

Agent replied · 6 October 2016

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 03302 211 222, or email pm@andrew-grant.co.uk Many thanks again from all at Andrew Grant Property Management. Kind regards, Andrew Grant Customer Support Team.

5/5

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Tenant

Claire was punctual, professional and had an excellent knowledge of the property

Very courteous approach, fully briefed and asked good questions in regards to our tenancy. Claire also answered my questions clearly and helped with a couple of a queries I had. She’s a credit to the company.

Darren · 8 February 2018

4/5

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Tenant

Very friendly and helpful

Deal mainly with Leanne Fletcher who is always helpful, quick, and deals with problems in a very friendly manner both phone and email. Then follows up by keeping us informed of any news.

David · 20 September 2016

4/5

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Tenant

Tenancy

We are happy with the service received by Leanne Fletcher ..Thank you.

Rui · 20 September 2016

5/5

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Tenant

Leanne fletcher

Always very helpful, never had to wait for reply. Brilliant

Kamila · 21 September 2016

4/5

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Tenant

Always responded and tried to sort whatever we needed as soon as possible

Rating only, no written review.

Cindy · 2 August 2017

4/5

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Tenant

Extremely helpful and understanding

Rating only, no written review.

Hayley · 5 July 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about Andrew Grant Worcester

What do tenants say about Andrew Grant Worcester?

39 reviews from tenants, rated 4.7 out of 5 on average. For example, Obianuju wrote: "For more than 2 years now, I have been living as a tenant at a property managed by Leanne and I couldn't be happier or more satisfied because in the last 2 ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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