Every review we hold for the Worcester office, from every platform, shown as written. First names only.
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5/5
GoogleWe can not thank the team at Andrew grant - Worcester office for their outstanding customer service and they have been extremely efficient with our house move. After a tough time recently elsewhere, they have restored our faith and have played a big part in our excitement to move into our new family home!
Louise ยท 2 March 2023
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5/5
GoogleWe can not thank the team at Andrew grant - Worcester office for their outstanding customer service and they have been extremely efficient with our house move. After a tough time recently elsewhere, they have restored our faith and have played a big part in our excitement to move into our new family home!
Mom ยท 28 February 2023
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5/5
GoogleThe staff went above and beyond what was expected to help make my move as smooth as possible. Friendly and relaxed, very pleased with the service.PositiveResponsiveness, Professionalism
James ยท 27 August 2022
Agent replied ยท 30 July 2023
Good afternoon James and thank you so much for your 5-star review of our service. We thank you for taking the time to provide your feedback as we love hearing from our customers. Best wishes from all at Andrew Grant.
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5/5
GoogleHave let a few properties through Will at Andrew Grant. Really responsive, a pleasure to deal with, and always successful. Keep up the good work ๐ โฆ
Deb ยท 30 July 2022
Agent replied ยท 30 July 2023
Good afternoon Deb, thank you so much for your extremely positive and 5-star review of our service and that of William. Thank you for taking the time to provide your feedback. We are extremely proud of each member of our team and love hearing from our happy customers. Iโll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
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5/5
GoogleLong-standing relationship reflecting personal and professional links and providing several instances of efficient initiation and follow-through to completion and satisfaction on all fronts in respect of various mandates.PositiveResponsiveness, Quality, Professionalism, Value
Jamie ยท 10 January 2022
Agent replied ยท 30 July 2023
Thank you Jamie for your 5-star review of our service. Best wishes from all at Andrew Grant and we look forward to helping you again in the future.
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5/5
GoogleAn excellent service from start to finish, the initial sale was very easy to set up, great communication and advice along the way. The Andrew Grant team really made the difference with their Sales ProgressionTeam, despite a number of challenges they delivered on every level. Thanks again to Janet, Tara and Louise.
Dominic ยท 1 April 2023
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5/5
GoogleWe were first time buyers and had Samuel and Tara looking after us, they were both brilliant and attentive, making the process as smooth as possible for us. I would highly recommend using Andrew Grant
Adrianne ยท 28 April 2024
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5/5
View Agents LandlordNatalie is efficient and extremely professional..
We have been dealing with Natalie for several months since our previous agent was taken over by Andrew Grant.. She is always attentive to our and our tenants needs and requirements and always acts in an professional and helpful manner. She is efficient in handling quotes, problems and day to day matters. I think that she is probably the best co ordinator we have had in the 18 years we have been letting out properties.
Kathryn ยท 31 August 2015
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1/5
FacebookAwful! Do not bother with these guys if you are a landlord. Our property was left in a complete shambles after the badly selected tenants were finally evicted. I would have thought a property agent would at least look out for your asset, and ensure the tenancy agreement was complied with, but not Andrew Grant. It would also be good if they could be honest about what services are actually included for the over-priced fees.
Natalie ยท 3 August 2015
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5/5
GoogleFrom our initial enquiries to handing back the keys the service we received was exemplary. Will especially was professional, courteous and a pleasure to deal with !!! Thank you Andrew Grant
Michael ยท 30 July 2021
Agent replied ยท 30 July 2023
Good morning Michael, thank you for your 5-star review. We love hearing from our customers and are extremely proud of our Lettings team. Will consistently provides exceptional service that is valued by all his clients, Iโll be sure to pass your feedback on. Best wishes from all at Andrew Grant.
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5/5
GoogleExtremely helpful and thorough - Abigail Hill and the rest of the team at Andrew Grant made our application process and moving in easy!
Hannah ยท 30 July 2022
Agent replied ยท 30 July 2023
Thank you Hannah for your 5 star review of our letting service, we are thrilled to have helped you move into your new home with ease.
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5/5
GoogleAlways available when required, and as a buyer we found Andrew Grant very accommodating. Thanks to all that helped us purchase our home.
Ian ยท 17 October 2024
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5/5
View Agents LandlordChloe Darcy
Chloe is professional and responds within a timely manner to resolve questions/issues for me. I feel that my house is being well managed with Chloe.
Anonymous ยท 15 October 2015
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5/5
GoogleBrilliant team, went above and beyond to help out issues with solicitors. Always positive. Would recommend to others ๐ โฆ
Mark ยท 2 December 2022
Agent replied ยท 30 July 2023
Thank you for your great review Mark, sales progression is challenging and it's importance regularly unrecognised. It is therefore especially nice to have got your positive feedback. Meanwhile, we do hope you are enjoying your new home.
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5/5
GoogleFirst class service from the team at Andrew Grants. A big thank you to Jo Louise and all the team.
Anthony ยท 16 November 2024
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5/5
GoogleWe bought a property in January this year that was sold to us by Andrew Grant, the help from Tara and George from start to finish was fantastic, we were constantly updated, the sale was always kept moving along and they made a stressful time a lot easier. Thank you.
Clara ยท 31 January 2023
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5/5
View Agents LandlordHandling of tenant
Thank you to Louise Winnall and her team for helping me the ending of a contract with a tenant.. I appreciated the guidance offered.
Shelley ยท 21 September 2016
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5/5
GoogleThe team at Andrew Grant are professional, responsive and pro-active. Our sale process was well managed and we would highly recommend them.
Julia ยท 10 October 2024
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1/5
FacebookSince our house went on the market before Christmas I get phone calls and about 3 letters a week, please stop harassing me!! If I want to use your services (which I don't) I will contact you!
Sally ยท 23 January 2019
Agent replied ยท 30 September 2023
Hi Sally - Please message me with your address so that we can remove you from our system.
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5/5
GoogleFantastic service from start to finish . Lovely people . The solicitor liaison service is exceptional. All in all a stressful process made so very easy . Thank you
Carolyn ยท 28 May 2024
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5/5
GoogleI used Andrew Grant - and the process was very smooth, professional and without any issues.PositiveQuality, Professionalism
Jazz ยท 10 January 2023
Agent replied ยท 30 July 2023
Good afternoon Jazz. Thank you so much for your 5-star review of our service and for taking the time to provide your feedback. Best wishes from all at Andrew Grant.
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4/5
GoogleFrom start to finish the team were consistently professional, polite and very helpful. They always returned our calls if not instantly available. Not the cheapest of estate agents, but worth it. Thank you for helping our sale go through smoothly.
Christine ยท 23 September 2023
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5/5
GoogleExcellent service, support and communication from a fantastic team, worth every penny and the old adage is so true, you get what you pay for and Andrew Grant and their team are exemplary
Steve ยท 28 February 2024
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1/5
GoogleWe drove 200 mile to view a property that wasn't anything like what was advertised on there site very disloyal very manipulative and not a hones company
Justin ยท 30 July 2021
Agent replied ยท 30 July 2023
Good morning Mr Minney - we are really disappointed to receive a 1-star review. As we were unable to schedule in an accompanied viewing you took yourself to view the property. Before visiting you were provided with the brochure and full information about its condition. Sorry you were not happy, please feel free to contact us on 01905 734 734 if you would like to talk to us in person.
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