5/5
GoogleVery good very polite especially Abbey was brilliant from the viewing to the move in very helpful
Trusted Agent profile · Woolton Village, Merseyside
Verified
Whitegates Woolton reviews in Woolton Village
★★★★★
269 reviews across 2 platforms
30a Allerton Road, Woolton Village, Merseyside, L25 7RG
Part of Whitegates, see every office.
Whitegates's office in Woolton Village, Merseyside, at 30a Allerton Road, is rated 4.5 out of 5 across 269 reviews on two platforms, including 166 Google reviews rated 4.4.
About Whitegates Woolton Village
If you're looking to sell your home fast and get the best price you're in the right place. Whitegates have built our reputation over five decades by helping homeowners move quickly. Here's how we can help you: 1. As local experts, we give you the very best advice to market your home 2. We pioneered 'No Sale, No Fee' selling, to take away all of the risk from selling 3. Our established brand is trusted, so we can deliver buyers to your door helping you to sell quickly We've forged our reputation on helping people sell their homes fast whilst using our experience to always achieve the best possible price. Our friendly team will be working hard on your behalf. We know Woolton inside out and when it comes to selling a home that's crucial. Your buyers might want to know about the local area, parks, and schools. Living and working in Woolton means we can put your buyers at ease and answer all of their questions. Feel free to check out some of the reviews below from just a few of the hundreds of sellers that we've helped move on. Feel free to pop into our welcoming branch for a chat, or you can call us, or of your ready to get going you can book a free no-obligation valuation at your home.
Reviews
Every review we hold for the Woolton Village office, from every platform, shown as written. First names only.
Google5/5
GoogleA very welcoming letting agency!! Very grateful to Abby for being so informative, personable and efficient :)
5/5
GoogleThank you to Georgina, Abbie, and Mollie for all the care and time taken with my mother and I. You made a daunting task enjoyable and really informative. We will most definitely be back. Thank you for all your time and kindness. Toni and Maria
5/5
GoogleI am an electrician who do work for whitegates Woolton, and I have had an Excellent experience working for them, they always pay on time and have never let me down and what a fantastic team they all are and so friendly and very professional, would highly recommend :)
1/5
TrustpilotSuspicious activity
I am not one to ever write a bad review but in this case I felt that something really suspicious was happening with this company and their client. I am not entirely sure what was happening but from speaking to the neighbours of the seller he was quite ill which make me wonder if he was taken advantage of and misrepresented by these estate agents. First of all the house shown in the image was really undervalued, then within a day of being put on the market no more viewings were allowed to be booked. Then staff member Stacey explained I could not make an offer without a viewing (which is illegal as they must tell the seller/vender of all offers). I then went to make a offer in person to the estate agents office in woolton, Liverpool. After offering close to £30,000 above the asking price, to then be rejected makes me wonder if everything is above board with this company. If anyone can recommend a governing body for estate agents that would be great as really think something isn’t right here.
Agent replied · 11 June 2026
Good Morning, Thank you for the taking the time to write this review. You have not mentioned any specific property within your review, however, I can assure you that every single thing we do in this branch for every single property is above board. I am more than happy to provide you a detailed account of actions taken on the property you are referring to. Please feel free to contact me directly nicolacarter@whitegates.co.uk. Alternatively, we are governed by The Property Ombudsman and I am more than happy to provide them with any file should they need to investigate a case. Kind Regards Nicola Carter
5/5
TrustpilotHouse Sale
The Whitegates team were absolutely brilliant selling my Mum's house in Woolton. I never had to ask or pester them to find out about updates during the viewing process, I was always kept informed. I dealt with Karlaya a lot of the time who was extremely professional especially when it came to the negotiations process. She excelled at her job and she was always so approachable.
5/5
GoogleExcellent customer service. We had a viewing with Georgina. We found her to be very knowledgeable and helpful. Nothing was too much bother. Thank you Georgina!
Agent replied
Thank you for your kind words Charlie, it was a pleasure to assist you with your search. We hope you have a great time in the new house. Thank you again from all at Martin & Co.
5/5
TrustpilotGreat Service
We are very happy with the service we received from Natalie, Stacey and the team at Whitegates Woolton and would without doubt recommend them to others looking to sell a property. They where both professional and friendly at all times during our sales process and they kept us fully informed along the way until our sale successfully completed.
5/5
TrustpilotAbove and Beyond
Thank you Whitegates for helping with my property purchase. In particular, Karlaya was exceptional. The purchase started before the COVID pandemic. During the peak of the pandemic Karlaya was still working hard to ensure the purchase could proceed. Going above and beyond liaising with all parties to make it happen. Much appreciated. Without your dedication I don't think it we would have been able to complete.
5/5
TrustpilotWe sold our home with whitegates…
We sold our home with whitegates woolton and honestly the whole experience was fantastic from start to finish. All of the wonderful ladies in the shop kept us upto date with all information and were more than happy to answer any questions whether big or small. Will forever choose to use whitegates woolton for future purchases and sales! Thank you so much!!
5/5
TrustpilotCovid house purchase
Whitegates were brilliant throughout the entire purchase of my house. They kept me updated on the progress and pushed when things needed doing. Karlaya is easy to talk to and fantastic at her job. I have to thank you all for getting us through it and the house over the line when it looked in doubt!
5/5
TrustpilotWe had a really positive experience…
We had a really positive experience dealing with Whitegates in Woolton. We were helped by Natalie and Karlaya Mae who were friendly, professional and knowledgeable. We were treated with consideration and understanding during the process of selling Dad’s house and were kept up to date throughout. Would highly recommend this office.
5/5
GoogleHighly recommend Whitegates as an agent who successfully and efficiently marketed our property. We had an offer within the first week. Nicola provided expert advice on the market and is very knowledgeable. Lorraine would go above and beyond to answer queries, progress the process and was extremely efficient and professional.
5/5
TrustpilotWe used Whitegates in Woolton when we sold our house.
We used Whitegates in Woolton when selling our house. Karlaya was dealing with us and was excellent through the whole process. She was honest,professional,reliable and kept us up to date throughout. We wouldn't hesitate in going through Whitegates again if we were to sell our house in the future. Thank you x
5/5
TrustpilotProactive agents with create communication
My husband and I recently bought our first house and were taken care of my the same agent (Paige) throughout. She was always available to chat and was very proactive when it came to keeping us up to date about progress and ensuring things were followed up quickly. Would highly recommend the Whitegates team
5/5
GoogleI've worked with Nicola and the team for a while now and always find them to be really friendly and knowledgeable about the local market.
5/5
TrustpilotThank you!
Couldn't thank Whitegates enough for all their help with my property. Karlaya was lovely to deal with & was super helpful with any questions I had. Anything I needed I always had a prompt response as well. From start to finish they made the house buying process very easy. Thank you!!
5/5
TrustpilotWhitegates Woolton
Excellent service throughout the whole process of selling my late mother's house. When the first buyer dropped out Karlaya was very quick to remarket the property and find a new buyer. Loads of updates and information and a very professional yet friendly approach. I wouldn't hesitate to use them again.
1/5
GoogleI want to tell you about my experience (Ukrainian refugee) tried to rent a house, was ready to pay for 6 months in advance plus a deposit! I received a request for a bunch of documents, but could not provide a contract to work in the UK as I am a Ukrainian refugee (I am a Ship captain by profession and work around the world). I paid a one-week deposit of 270 pounds and was rejected by the company because I had to work in England (although many Englishmen also work abroad). The company rejected me in the end. It was not my decision and I did not get the 270 pound deposit back. So be very careful when you want to conclude something, you will lose your money, it is very disappointing that even in Ukraine they would not do that, but they will do that in England and with Ukrainian refugees I was very surprised!
5/5
GoogleExcellent service from Whitegates when completing our purchase. Their help meant the process progressed without unnecessary delays.
Agent replied · 28 January 2025
Thank you for your kind review! We’re so pleased to hear that you found our service excellent and that we could help ensure your purchase progressed smoothly and without delays. It was a pleasure to assist you, and we wish you all the very best in your new home! If you ever need us again, don’t hesitate to get in touch.
5/5
GoogleBought my first property through Whitegates and the team there are so helpful. I dealt with Georgina throughout the process and she answered all of my questions! I Would 100% recommend Whitegates to anyone looking to buy/sell. Thank you!!
5/5
GoogleWhitegates woolton have by far the best team I’ve worked with. Abbey from lettings has helped me and my family massively recently and made everything so simple.
5/5
GoogleFantastic experience with Whitegates. Georgina was so helpful throughout. She responded very quickly to calls and emails and kept everyone informed during the process. Really friendly and professional service. I would definitely recommend.
5/5
GoogleAbbey helped me throughout the process when I came to renting a property through whitegates. It was a smooth and easy process. She was great!
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Questions about Whitegates Woolton
How many reviews does Whitegates Woolton have?
Whitegates's Woolton Village office has 269 reviews across two platforms: 166 on Google, 103 on Trustpilot.
What is Whitegates Woolton's rating?
Whitegates Woolton is rated 4.5 out of 5 across all 269 reviews, and 4.4 out of 5 on Google from 166 reviews.
Where is Whitegates's Woolton Village office?
Whitegates Woolton, 30a Allerton Road, Woolton Village, Merseyside, L25 7RG.
