Every review we hold for the Woolton Village office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaige recently came to value my property and I was really impressed with her professionalism. Although she’s young, she demonstrated a real wealth of knowledge and experience, giving me confidence in her advice. She was also very friendly, approachable, and helpful throughout the process. I would happily recommend Paige to anyone looking for an estate agent.
Paul · 21 September 2025
★★★★★ 5/5
GoogleI couldn’t thank whitegates more for making the sale of our house go as smoothly as possible. I dealt with Georgina, Nat and Nicola and can’t say enough nice things about them. They kept us in the loop right throughout and always informed us about any changes quickly and efficiently. From start to finish I honestly couldn’t have been more looked after and will always be a customer when house moves come around! Thank you so much ladies ❤️❤️❤️
Laura · 17 December 2024
★★★★★ 5/5
GoogleWe used Whitegates in Woolton to sell our house in Mossley Hill (off Dovedale Rd) and from the first meeting they were brilliant. We went to a few 'closer' estate agents but we felt Whitegates offered the best service and Natalie was great to deal with. The listing was brilliant and the photographer was very good. We got offers almost immediately and dealt mainly with Stacey, who was great, but unfortunately the first sale fell through (bloomin interest rates). We eventually relisted once interest rates settled down and they found another purchaser almost immediately. They kept us updated all through the process and they even helped us with our next purchase, despite it being via a different agent. We are in the new home now and we can't thank them enough! Thank you very much.
Tony · 23 November 2024
★★★★★ 5/5
TrustpilotExcellent Service
Lucy Kelly was the estate agent dealing with the sale of a property we bought. Lucy was an excellent communicator throughout and did everything so efficient. If I was buying a property again I would only use Lucy for her professionalism and caring nature. If you want something doing then Lucy is your go-to person.
Sarah · 4 September 2025
★★★★★ 5/5
GoogleThe Whitegates team have been a massive help. I greatly appreciated the care and attention they provided while I was viewing multiple properties around the area. Unfortunately I have not had the same experience at other agents. I would highly recommend Lucy Kelly if you are looking to buy your next property.
Aiden · 6 September 2025
★★★★★ 1/5
GoogleRude and dismissive staff, I dealt with Naomi who shown me the property and was ignored for 10 minutes as another viewing was still in progress. I have viewed many properties over the last few months and never experienced this treatment anywhere else. Incompetent service, not able to get through to anyone on the phone without being redirected to the call centre and emails unanswered. I second the review which questions the integrity of this company. I also wonder if everything is above board with this company and if anyone can recommend a governing body for estate agents as something definitely isn’t right here.
Roxy · 31 May 2022
Agent replied
Dear Mr Mow, looking across our records I cannot find any details for you. If you would like to contact the office on 01452 528333 I am more than happy to look into this for you. Thank you. Martin & Co.
★★★★★ 5/5
GoogleAmazing service from Whitegates, they sold our home within days and found our next beautiful home! Great to deal with from start to finish! The communication from the team was fantastic.
Special mentions to Paige & Lucy! Thanks so much for everything, you went above and beyond, I will miss not speaking to you both. Lots of love Em, Chris, Ralph & Betty x x x x.
Emma · 9 August 2025
Agent replied · 24 August 2025
Hi Emma, thank you for your kind words about the team, especially Paige and Lucy! We’re so glad we could be a part of your home moving journey and can’t wait to see the transformation! Good luck with everything, best wishes, Nicola
★★★★★ 5/5
GoogleI can't recommend Whitegates enough. They are really efficient, professional and amazing to deal with. They helped the whole process and thanks to Paige's hard work the sale process completed. They were the least stressful part of the process and most supportive. If you want to sell your house then use Whitegates, they are more than worth their money and weren't expensive. I was made up with them.
Amy · 6 January 2025
★★★★★ 5/5
GoogleWe used three estate agents in Woolton village Nicola our valuer immediately struck us as someone we could count on on. And this proved to be the case, she advised us on all matters as we didn’t have a clue, put us in touch with solicitors ( simply conveyencing) , then handed over to Paige, who guided us through the whole process until completion. I have no complaints about the way Whitegates handled the sale and would definitely use them again.
Robert
Robert · 5 February 2025
Agent replied · 28 January 2025
Thank you so much for your fantastic review! I'm delighted to hear that Paige made such a positive impression and provided the guidance and support you needed throughout the process. It’s wonderful to know that you felt you could count on us and that we helped make the journey to completion as smooth as possible.
Your recommendation means a great deal to us, and we’re so pleased you would choose Whitegates again in the future. Thank you once again for trusting us with your sale, and we wish you all the very best!
★★★★★ 5/5
GoogleMy experience doing our rental with Whitegates has been amazing from start to finish, super quick and easy, everything explained great. Staff are super nice at the Woolton branch and very helpful. We have been dealing with Abbey and she’s been a super star , thanks very much for everything . Definitely recommend
Mia · 23 November 2025
Agent replied · 13 April 2026
Thank you so much for your lovely review. We’re delighted to hear that your rental experience was quick, easy and clearly explained from start to finish.
Abbey will be thrilled by your kind words, she really is a superstar. Thank you for recommending Whitegates Woolton and for choosing our team 💙
★★★★★ 5/5
GoogleAbsolutely great and professional team of people, the process of buying a house was smooth and I d do it all again with them, quick responses and good communication. Thank you.🙏 …
Michal · 22 April 2026
Agent replied · 22 August 2026
Thank you so much for your lovely review, Michal.
We’re delighted to hear that you had such a smooth experience buying your home and that the team’s communication and responsiveness made a difference, that’s exactly what we strive for.
It was a pleasure helping you through the process, and we’d absolutely love to work with you again in the future. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe are landlords for a property that Whitegates manage for us. Abbie is so helpful and very organised. Nothing is too much trouble and we are very happy with the service they provided definitely 10/10
Christina · 27 September 2025
★★★★★ 5/5
GoogleA professional and quick process in listing our property for sale. Paige was diligent and helpful in dealing with us. The team were willing to discuss any concerns on a one to one basis and I would definitely consider using Whitegates again if I were to sell a property in the future.
William · 1 March 2025
★★★★★ 5/5
GoogleWhat can I say about Abbey Diggle, only AMAZING, FANTASIC, WONDERFULL, and that's just a few things I could say. Abbey really took care of me upto the move and after the move, nothing was a problem for her she made a trying time into a smooth move. Thankyou Abbey from the bottom of my heart your a lovely Star.
Michael · 6 June 2025
Agent replied · 24 August 2025
Hi Michael, thank you for the wonderful feedback, Abbey will be delighted to get such a positive review, she really does deserve it! Please let us know if we can be of any further assistance, best wishes, Nicola
★★★★★ 5/5
GoogleMy husband and I went to view a house and was met by the wonderful Mandy. We had lots of questions and she had all the answers, she was obviously very knowledgable about the house and the area. Mandy will be by first point of contact whenever I need anything further. Her enthusiasm and friendliness was so wonderful, this process is overwhelming at times but she made us feel so welcoming and calm. Highly recommend Whitegates and obviously the lovely Mandy.
Caroline · 21 September 2025
★★★★★ 5/5
GoogleWorking with Paige and Abbey at Whitegates has been fantastic. They’re always organised, professional, and a real help in coordinating my photography shoots. From keeping everything on track to communicating with vendors, they make the whole process smooth and stress-free. Couldn’t ask for better support!
Jamie · 3 October 2025
Agent replied · 13 April 2026
Thank you so much for your kind review. We’re delighted to hear that working with Paige and Abbey has been such a positive and smooth experience.
Keeping everything organised, well-communicated and stress-free is exactly what we aim for, so your feedback really means a lot to us. Thank you for your continued support of Whitegates Woolton.
★★★★★ 5/5
TrustpilotWhat a team at Whitegates Woolton!
We had a challenging experience putting our property on the market elsewhere but the moment Whitegates stepped in to become our agents we knew they were the perfect choice.
Miss · 31 January 2026
Agent replied · 26 February 2026
Thank you so much for your lovely review. We’re delighted that once Whitegates Woolton stepped in, you felt confident you’d made the right choice.
It’s great to hear that Paige’s honest, positive approach at valuation and Lucy’s ongoing support made such a difference during what can be a stressful process. Lucy will be truly touched by your kind words.
Thank you for trusting us with your sale and allowing us to help you get a step closer to your dream home.
★★★★★ 5/5
TrustpilotI can recommend Georgina!
Georgina was my "go to" lady when I was selling my house (completed 24 March 2023) She was great! She was pleasant and helpful, knowledgeable and supportive. (The other ladies in the office were great too!) Georgina was just the right mixture of sympathetic and businesslike. (That is, she was "oh dear, tell me all about it" AND "right, let's do this"!) It didn't hurt that she was really quick in both replying to my e-mails and passing on important information from the buyer etc., too.
Elaine · 24 April 2023
★★★★★ 5/5
TrustpilotWhitegates Review
Claire Franklin has been extremely helpful & supportive in the process of renting a house with Whitegates. Claire goes above and beyond to make sure all the boxes are ticked and your standards are met. It’s good to feel confident about your Estate Agents when there’s so many out there not looking after the landlords and the tenants.
I have every confidence my tenants will be just as well looked after.
Alexa · 11 July 2018
Agent replied
Thank you for taking the time to leave your review, I will relay your comments to Claire
★★★★★ 5/5
GoogleJust moved in to a new rental and Molly has been nothing short of amazing. She greeted us at the viewing, and kept in touch ever since - throughout the application process and right up until we picked up our keys. She is great and a complete credit to the Woolton branch. Thank you so much for everything Molly! Connor and Lucy.
Lucy · 3 June 2024
★★★★★ 5/5
GoogleOur experience with Whitegates has been a good one. Thank you Lucy for your help. A special thank you to Mandy for her help and going beyond.
Leonard · 10 September 2025
★★★★★ 5/5
GoogleLovely experience with whitegates, the staff are lovely and can’t do enough. Special shoutout to Paige who was there to support from start to finish. Highly recommend!
Sharon · 6 September 2025
★★★★★ 5/5
GoogleI couldn’t thank whitegates more for making the sale of our house go as smoothly as possible. I dealt with Georgina, Nat and Nicola and can’t say enough nice things about them. They kept us in the loop right throughout and always informed … More
Laura · 30 December 2024
★★★★★ 5/5
GoogleVery efficient and communication was timely and fluid throughout the sale of my house.
Carey · 22 April 2026
Agent replied · 22 August 2026
Thank you so much for your kind review, Carey.
We’re really pleased to hear that you found the process efficient and that communication was clear and consistent throughout your sale, that’s exactly what we aim to deliver for every client.
It was a pleasure working with you, and we truly appreciate you choosing Whitegates Woolton. If we can help with anything in the future, please don’t hesitate to get in touch.
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