Prospect Wokingham reviews

★★★★★ 5/5

Google

From my very first enquiry, extremely impressive service, Angus has been incredible in securing the perfect tenant straight away, communication, professionalism and service at its finest. I checked a lot of companies locally and went with …

Angie · 28 February 2026

★★★★★ 5/5

Google

Review for Nikki Gardner Only reason for 5 stars is due to it being the max allowed to give, otherwise there would be more Rental sector is not an easy one to navigate, but through all the complications and hard work required at times, Nikki has done her best to work the landlord to get compliance done. Having her in charge of the property provides peace of mind.

Nathaniel · 30 June 2026

★★★★★ 5/5

Trustpilot

Really helpful when moving in and…

Really helpful when moving in and getting all documents sorted. Nikki was really helpful and easy to contact with all parts of the move in process.

Ac · 16 May 2026

★★★★★ 5/5

Trustpilot

I would like to thank Joanne Kay

I would like to thank Joanne Kay, Head of property Management, for managing our properties for over 8 years.  Good management is the main reason to keep ‘Prospect’ being our letting agent, Joanne looked into the complaint, and resolved it, when mistake made by her staffs/their contractors, without any hassle/argument, different from other previous letting agent I had used where there is nowhere to put complaint forward.

Sanna · 7 March 2026

★★★★★ 5/5

Trustpilot

Highly recommended

Huge thank you to Ross and the team. Having dealt with a number of estate agents, Prospect were by far the best. They responded promptly to any questions, helped keep the process moving and kept stress to a minimum. Thoroughly recommend.

Chris · 13 January 2026

★★★★★ 5/5

Trustpilot

A very well managed agency with kind…

A very well managed agency with kind and hardworking staff. Despite our quite terrible landlord, Nikki was able to handle our tenancy and end of tenancy in good time and efficiency, making the experience much better for us.

Mr · 26 September 2026

★★★★★ 5/5

Trustpilot

Anna

Anna, has worked tirelessly to keep our chain alive under difficult circumstances . She really has gone over and beyond what would be expected of a progress specialist . Even under pressure, she kept calm and pushed through the difficult times soothing our concerns and kept us informed A real asset to any team Privileged to have had Anna on our case Kind regards Sue and Rob Billington

Robert · 20 June 2026

★★★★★ 5/5

Trustpilot

Trustworthy business partners

Prospect have managed several properties for me over the last 8 years and I feel they are a joint partner in my business. They are the first port of call for the tenants if there are any problems at the properties and manage them efficiently and professionally. I can always speak to someone should I need to and Nancy, our dedicated property manager is just fantastic; capable and approachable and always at the end of the phone or email and ready with a solution when needed. I trust Prospect to make me aware of any legal requirements, especially with the new renters rights bill due imminently and also rely on the check in/ inspection/checkout reports they organise for us. When it's time to renew contracts, it's always a joy to speak to Stefano. He is friendly and efficient and I trust him to find us the most suitable tenants. A full turn key service that I couldn't manage without.

Mrs · 20 March 2026

★★★★★ 5/5

Trustpilot

I rented my flat through Prospect and…

I rented my flat through Prospect and had a really positive experience. Nikki Gardner has been really helpful and professional throughout. She has always been friendly, clear in her communication and quick to respond whenever I’ve had any questions. I really appreciate her support and would happily recommend Nikki and the team at Prospect. Thank you, Nikki.

Roberto · 12 May 2026

★★★★★ 5/5

Trustpilot

Staff- Nancy Suri MARLA

I’ve had a very positive experience with Nancy so far. From the very beginning, she has been incredibly kind, helpful, and polite in all of our interactions. Her professionalism has really stood out, and she has made the whole process feel smooth and stress-free. She handled everything efficiently, from the contract stage up to now, always taking the time to explain things clearly and ensure I was comfortable with each step. I really appreciate her friendly approach and willingness to help whenever needed.

Rosha · 17 March 2026

★★★★★ 5/5

Trustpilot

I only started renting through Prospect…

I only started renting through Prospect at the end of February and Nikki Gardner has been absolutely amazing, every question or query I have had, she has responded to me straight away and got answers for everything the same day from landlords. Any information I have needed, again Nikki has provided it very quickly.

Francesca · 19 May 2026

★★★★★ 5/5

Google

As a landlord I have worked with Prospect for a good many years now and with Nikki Gardner as the property manager for a number of them. Nikki is really easy to work with, has the ability to balance the needs of the landlord with those of …

Richard · 9 October 2025

★★★★★ 5/5

Trustpilot

Reliable support and clear communication

I have had a very positive experience working with Nancy Suri. She addressed my requests promptly and in a practical, solution‑oriented manner, which made collaboration efficient and straightforward. Nancy is a clear and effective communicator, and I always felt that issues were understood and handled with care and professionalism. Overall, she has been reliable, responsive, and a pleasure to work with.

Jiri · 20 March 2026

★★★★★ 5/5

Trustpilot

Reliable Property Management

Prospect have been managing our rental flat for the past 3 years, with Nancy as our main point of contact, and we’ve been very pleased with the service. Nancy is professional, efficient, and always quick to respond. She’s approachable, easy to deal with, and handles any issues smoothly . It’s reassuring to know our property is in such capable hands.

Nina · 26 March 2026

★★★★★ 5/5

Google

I've been working with this agency as a landlord and can confidently say they are a cut above the rest. Compared to another letting agent I currently use, the team here especially Nikki Gardener has been outstanding. Nikki is efficient, …

Mandi · 5 December 2025

★★★★★ 5/5

Trustpilot

I have a difficult situation with…

I have a difficult situation with previous tenants. Our agent - Amanda Jenkins - has done a fantastic job to sort us the mess and also managed to recover some of the rents for us. She has gone extra miles to help the landlords which we are very grateful for.

Gang · 24 September 2026

★★★★★ 4/5

Trustpilot

I’ve been with Prospects many years now…

I’ve been with Prospects many years now and they do a great job, especially Nancy (Marla) who looks after the property and tenants very well! Thanks to all.

Adam · 20 March 2026

★★★★★ 5/5

Google

We recently started renting a property through Prospect with Nikki Gardner as our Property Manager and we've had a really positive experience so far. Nikki is responsive, professional, and and helped made the move seamless. I would recommend Prospect and Nikki :)

James · 19 November 2025

★★★★★ 4/5

Trustpilot

Nancy Suri is excellent as a property…

Nancy Suri is excellent as a property manager and the experience on the whole has been really good with Prospect. There have been times throughout our tenancy where prospect have not communicated properly such as booking viewings without informing us or booking maintenance on our behalf without telling us. I think this could be improved quite easily

Will · 7 April 2026

★★★★★ 5/5

Trustpilot

Vickie Cripps

Vicki Cripps is a wonderful property manager. She is helpful, on point with communication and keeps us updated with information and maintenance of the property. She has made my family's experience a great one. I would recommend Prospect to others and would rent with them again.

Kerdeen · 3 October 2025

★★★★★ 5/5

Trustpilot

Thank You Beth

I would like to sincerely thank Beth Murphy from prospect to help me find my first home, she has been very transparent and helpful throughout the journey, including staying up late even after her officer hours to accommodate my availability which you generally don't see people doing it for you. This shows her professionalism and going above and beyond for her client. Thank you Beth.

Sapna · 29 January 2026

★★★★★ 1/5

Trustpilot

Beaware

I would like to suggest to all the buyers, before using the state agent check the riview. Last year I was so upset because of this state agent mr Liam. At first he gave me quick appointment for viewing and the offer was accepted, mr Liam congratulated me that was my 1st home and as first time buyer. According to him I had done my and my partner ID check which was cost £85 , after that he venished, no response at all 🙂 after couple of weeks I could contact him hardly and he said the seller gave another party. I was so upset 😭 how much excited was I to buy my own home he didn’t know, the agent played with my feelings 😥😥 please don’t do this with anyone 🙏🙏 be as human and kind 🙏🙏

Sabita · 5 February 2026

★★★★★ 5/5

Trustpilot

Caring and Professional

Nikki Gardiner has been my property manager for some time . She is highly Professional courteous and friendly. She has dealt expeditiously with all issues and keeps me well informed, moreover she is trustworthy and and extremely helpful recently due to personal circumstances she was extremely kind and considerate Highly Rated

John · 13 May 2026

★★★★★ 5/5

Trustpilot

Nancy has been exceptional in managing…

Nancy has been exceptional in managing my property. Her proactive approach, attention to detail, and willingness to go the extra mile have been outstanding. She's consistently available to address concerns, provides thoughtful solutions, and demonstrates a genuine interest in ensuring everything runs smoothly. It's clear she takes pride in her work and is dedicated to providing excellent service.

Nadia · 19 March 2026