Prospect Wokingham reviews

★★★★★ 2/5

Trustpilot

We used the Wokingham branch.

We used the Wokingham branch. We had a bad experience, ultimately we withdrew our property from the market because of challenges primarily with our buyer, but we felt that Prospect seemed mostly to be pushing us to agree whatever the buyer wanted because we felt that they saw the chance of two sets of commission. We tried to pass messages to the buyer, and we do not believe they were always passed on. We would never use again, and would certainly recommend to friends and family that they look elsewhere. Having said that. Dominique in the office is very helpful.

355 · 20 August 2026

★★★★★ 5/5

Google

Outstanding service from Charlotte Morgan. Very professional, proactive and responsive at all times. Everything was dealt with efficiently, and the support throughout the process was excellent. Would highly recommend.

Cathana · 10 January 2026

★★★★★ 5/5

Trustpilot

Excellent service from Marina!

Marina has been an excellent point of contact and has made my experience with Prospect seamless. She is professional, responsive, and always quick to resolve any issues consistently over the years. Communication is clear and efficient, and she genuinely cares about maintaining high standards. I really appreciate her support and would highly recommend her to anyone!

Jack · 19 February 2026

★★★★★ 5/5

Trustpilot

Consistent good. Kelly Evans at Prospect....

Kelly Evans at Prospect has looked after several of my tenanted properties over the years. Kelly and the team at Prospect have always provided the highest level of service; fast efficient and issues sorted right first time. Feedback from my tenants has always been consistently high. As a landlord I would recommend Prospect as an agent.

Andrew · 18 February 2026

★★★★★ 5/5

Google

I just want to say a special thank you to Nikki Gardner, our property manager. Her communication with us has always been great. She is friendly to deal with, attentive and responds quickly to any issues or queries. I also appreciate the assistance she gave to us when moving from one tenancy to the next. Thanks Nikki.

Lee · 16 March 2025

★★★★★ 5/5

Trustpilot

Just completed our first house purchase…

Just completed our first house purchase with Prospect. The staff handled themselves professionally and with due care throughout the entire process. Particularly grateful for the hard work and perseverance of Michael, who was instrumental in achieving a quick turnaround from offer acceptance through to completion. He liaised with me frequently and was more than willing to answer any question I had (of which there were many being a first time buyer).

Mohammad · 24 February 2026

★★★★★ 5/5

Trustpilot

Easy professional agency

Easy professional agency, my contact with Nikki Gardner has been great. Explained everything and prompt in replying to emails etc.

Aaa · 20 March 2026

★★★★★ 5/5

Trustpilot

Very happy with our experience from the…

Very happy with our experience from the renting team at Prospect. They are super helpful and thorough. Special thanks to Nikki who is our main point of contact via the landlord. She has been an excellent communicator and responsive to all our concerns/queries. Thank you.

Kirsty · 13 May 2026

★★★★★ 5/5

Trustpilot

Helpful, Friendly and Professional

We had a great experience working with Charlotte! As first-time renters, we weren’t sure what to expect, but Charlotte made the whole process smooth and easy to understand from start to finish. She was always friendly, responsive, and happy to answer all our questions, no matter how small. Charlotte kept us updated at every step and really helped take the stress out of the process. Now that we've been handed over to the property manager, we just wanted to say a big thank you for all your support in getting us to this stage. We’re really excited to move into our first rental home, and Charlotte played a big part in making that happen!

Michael · 28 June 2025

★★★★★ 5/5

Google

I rented my flat through this agency and everything was handled efficiently. Nikki Gardner was professional and kept things moving with clear updates. No issues.

Roberto · 4 February 2026

★★★★★ 5/5

Trustpilot

My First Removal to the UK

I moved to the UK several months ago and have been renting a home through Prospect. As this was an international relocation, I initially had many concerns, but Lynne has been very supportive from the beginning. She is friendly, professional and always respond to any requests. I trully appreciate her dedication and the excellent service provided.

Kazuki · 12 February 2026

★★★★★ 5/5

Trustpilot

A Truly Helpful Letting Agent

Since utilising Prospect and liaising with Nicola (specifically) my experience was brilliant throughout, helpful, responsive, and consistently efficient with her replies. She’s been honest and straightforward at every step, which made everything much easier and far less stressful. I’d happily recommend Nicola to anyone looking for a reliable letting agent.

KC · 23 March 2026

★★★★★ 5/5

Trustpilot

Prospects has managed my property for…

Prospects has managed my property for over 10 years. Nicola is a fabulous property manager and has managed my property for years

Heena · 26 February 2026

★★★★★ 5/5

Google

I would like to thank Wokingham Prospect, Nikki Gardner made our move into our new beautiful home seamless. There have also been a few issues with the house that have been actioned and …

Abc123 · 9 November 2025

★★★★★ 5/5

Trustpilot

Professionalism

Prospect looked after us with our rental for the last year and a half with professionalism, helpfulness and care, especially Nikki who was always on hand if we had any problems and concerns.

Mrs · 18 November 2025

★★★★★ 5/5

Trustpilot

Excellent Service

I have been dealing with Prospect for many years and with Kodie Brooks since 2021. Kodie is always friendly, courteous and professional. She is extremely knowledgeable and her efficiency means that she always responds to requests or queries within a quick timeframe. I therefore wouldn’t hesitate to recommend Kodie to manage your rental property.

Caroline · 20 February 2026

★★★★★ 5/5

Google

Dominique is exceptionally good at her job- very professional, articulate and friendly without being too familiar or overbearing! Thank you for showing us three properties but unfortunately they weren’t for us! Prospect are lucky to have you

Sue · 8 October 2025

★★★★★ 5/5

Trustpilot

Great Service. We recently sold and purchased a house…

We recently sold and purchased a house through Prospects Wokingham. Michael Sharp was brilliant sorting out multiple issues with both the sale and the purchase. Without Michael’s involvement I do not believe our sale or purchase would have gone through. Highly recommend Michael for any property dealings in Wokingham and surroundings.

Maggie · 14 March 2026

★★★★★ 5/5

Trustpilot

Great service

Michael at Wokingham has been our agent since 2023 for the sale of our apartments in Wokingham. The fact that we keep going back probably tells you all you need to know. Professional, accessible, responsive, and friendly. Makes the job of selling a property as easy as it possibly can be.

Colin · 12 March 2026

★★★★★ 5/5

Trustpilot

Nikki Gardner has been my main contact…

Nikki Gardner has been my main contact at Prospect and she has always made any queries I have had easier. I have found her to be friendly, helpful and knowledgeable over several years, so has always been a pleasure. Well worth 5 stars.

Mr · 12 May 2026

★★★★★ 5/5

Trustpilot

I am happy to share my experience last…

I am happy to share my experience last year when I rented the property I am currently living in. Everything was possible under the proper guidance of the property manager Nancy Suri Marla, who maintained efficient communication between Prospect agency, landlord and us.

Rodica · 12 May 2026

★★★★★ 5/5

Google

My property manager Nikki Gardener made my move seamless and stress-free. She is professional, responsive, and went above and beyond to ensure everything was in place. Her attention to detail, prompt communication, and dedication made …

Aaron · 9 October 2025

★★★★★ 5/5

Google

Beth murphy is lovely she made sure to keep us updated and push things along when things were going slower and very helpful. also the lady who showed us round the flats was lovely too because we didn’t have a car at that point and she kindly drove us round. the only thing i’d say is don’t use the conveyancers they reccomend.. super expensive

Alex · 30 March 2026

★★★★★ 5/5

Trustpilot

Nikki Gardner

Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.

Nana · 14 May 2026